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Delamere Forest - Café

Delamere Forest, Northwich, Cheshire, CW8 2HZ

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located in the toilet area, in the centre of the Visitor Centre.
    • The toilet with adaptations has a right hand transfer space.
    • Ambulant toilet facilities are located in the male and female toilets.
    • The male and female toilet facilities are located in the toilet area, in the centre of the Visitor Centre.
  • Changing Places and Changing Facilities View
    • The Changing Places toilet facilities are located in the toilet area, in the centre of the Visitor Centre.
    • Parent and baby changing facilities are located in the toilet area, in the centre of the Visitor Centre.

Parking

  • Car Park View
    • The car park is located in front of the Visitor Centre.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 6 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 480cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 40m from the Visitor Centre entrance.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes.
  • Charges and Restrictions View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located in the car park and near the entrance to the Visitor Centre.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance

  • This entrance is located to the rear of the Visitor Centre.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free level access at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 174cm.
  • The doors have a low visual contrast.

Eating and Drinking

  • Location and Service View
    • This area has a counter where food and drink can be ordered and staff who can provide assistance with ordering.
    • Menus are available on a mobile phone app, wall-mounted and available on a board.
    • The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
    • The following are available: drinking straws and takeaway cups.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The payment counter was surveyed.
    • The counter is located to the far right as you enter the café.
    • There is step-free level access to the counter.
    • The height of the counter is 92cm.
    • There is not a lowered section at the counter.
    • The counter has patterned/distracting backgrounds which may affect the ability of someone to lip read.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is space for an assistance dog to rest.
    • The walls and floor have a high visual contrast.
    • Seating available in this area includes: chairs without armrests, sofas, high stools and chairs with armrests.
    • Furniture available in this area includes: tables, coffee tables and high tables.
    • The clear height under the tables is not suitable for wheelchair users.
    • There is background noise in this area.
    • Lighting levels were even at the time of the survey.
    • Lighting levels are adjustable.

Counter (Cheshire Farm Takeaway)

  • The counter is located to the far right as you enter the café.
  • The distance from the café entrance is 15m.
  • There is step-free level access to the counter.
  • The height of the counter is 90cm.
  • There is not a lowered section at the counter.
  • The counter has patterned/distracting backgrounds.
  • There is not a hearing assistance system.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.