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Delamere Forest - Visitor Centre

Delamere Forest, Northwich, Cheshire, CW8 2HZ

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There is 1 toilet with adaptations.
    • The toilet with adaptations is located in the toilet area, in the centre of the Visitor Centre.
    • The toilet with adaptations has a right hand transfer space.
    • Ambulant toilet facilities are located in the male and female toilets.
    • The male and female toilet facilities are located in the toilet area, in the centre of the Visitor Centre.
  • Changing Places and Changing Facilities View
    • The Changing Places toilet facilities are located in the toilet area, in the centre of the Visitor Centre.
    • Parent and baby changing facilities are located in the toilet area, in the centre of the Visitor Centre.

Parking

  • Car Park View
    • The car park is located in front of the Visitor Centre.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There are 6 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked and signposted.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 480cm (depth).
    • There is a marked zone to both sides and rear.
    • The width of the marked zone is 120cm.
    • The nearest designated bay is 40m from the Visitor Centre entrance.
    • The most accessible route from the Blue Badge parking has slight ramps or slopes.
  • Charges and Restrictions View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located in the car park and near the entrance to the Visitor Centre.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
    • View information on parking policies/charges (opens new tab).
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance

  • This entrance is located at the front of the building, nearest the car park.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There are double automatic doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 174cm.
  • The doors have a low visual contrast.

Reception

  • The reception is located ahead as you enter the entrance.
  • The distance from the entrance is 5m.
  • There is step-free level access to reception.
  • The height of the reception desk is 121cm.
  • There is a lowered section at the desk.
  • The height of the lowered section is 74cm.
  • The reception has patterned/distracting backgrounds.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • There is background noise in this area.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Getting Around

  • There is step-free level access throughout all areas.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is background noise.
  • Wayfinding signage is not provided.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Room (The Flexible Space)

  • The room is located behind the reception desk.
  • The distance from the entrance is 6m.
  • The most accessible route to the room has step-free level access.
  • There is step-free level access into the room.
  • There are double manual doors with a high visual contrast.
  • The doors open away from you.
  • The width of the opening is 87cm.
  • One door was locked at the time of the survey (March 2024).
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The walls and floor have a high visual contrast.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables.
  • There is not a hearing assistance system.
  • There may be background noise in this room.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.

Entrance (Toilet Area)

  • This entrance is located in the centre of the Visitor Centre.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is an opening without doors.
  • The width of the opening is 182cm.

Toilet with Adaptations (Right Hand Transfer)

  • Location and Access View
    • The toilet surveyed is located in the toilet area.
    • The distance from the toilet area entrance is 6m.
    • The most accessible route to the toilet has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 86cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is a grab rail on the internal door with a high visual contrast.
  • Dimensions and Features View
    • The dimensions of the cubicle are 170cm (width) x 304cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet.
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 115cm (from the side of the toilet pan).
    • There is a spatula flush on the transfer side.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a high visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a high visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat is 49cm from the floor.
    • The toilet seat has a high visual contrast.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a high visual contrast.
    • The toilet roll holder is 86cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 72cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
    • The soap dispenser has a high visual contrast.
    • The soap dispenser is 110cm from the floor.
    • There is not a towel dispenser.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 107cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a sanitary bin.
    • There are no coat hooks.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Changing Places

  • Location and Access View
    • The Changing Places facility surveyed is located in the toilet area.
    • The Changing Places toilet is in addition to other toilet facilities.
    • The distance from the toilet area entrance is 5m.
    • The most accessible route to the Changing Places facility has step-free level access.
    • There is step-free level access into the facility.
    • There is pictorial signage on or near the door.
    • A key is required for access to this facility.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 87cm.
    • The door has a twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
    • The dimensions of the facility are 386cm (width) x 310cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
  • Toilet Details View
    • There is lateral transfer space on both sides of the toilet, however the right side is obstructed.
    • The transfer space on the right as you face the toilet is 47cm.
    • The transfer space on the left as you face the toilet is 71cm.
    • There is a spatula flush on the right transfer side.
    • There are vertical grab rails on both sides of the toilet.
    • The vertical grab rails have a high visual contrast.
    • There are dropdown rails on both sides of the toilet.
    • The dropdown rails have a high visual contrast.
    • The toilet seat is 48cm from the floor.
    • The toilet seat has a high visual contrast.
    • The toilet roll holder is located on the dropdown rail.
  • Changing Bench and Hoist Details View
    • The changing bench is free standing and height adjustable.
    • The length of the changing bench is 200cm.
    • The facility hoist is powered overhead and accesses all areas.
  • Shower Details View
    • There is an adjustable shower head which can also be detached.
    • The shower controls are lever mixer.
    • There is no shower seat.
  • Other Facilities View
    • There is a height adjustable wash basin.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rails have a high visual contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • A wide paper roll dispenser is available.
    • The height of the wide paper roll dispenser is 100cm.
    • There is a wall mounted hand dryer.
    • The hand dryer has a high visual contrast.
    • The hand dryer is 93cm from the floor.
    • There is a pull cord emergency alarm within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The facility has a nappy/incontinence items bin.
    • There are no coat hooks.
    • A privacy screen is available.
    • The walls and floor have a high visual contrast.
    • Lighting levels were even at the time of the survey.

Parent and Baby Room / Feeding Room

  • The room surveyed is located to the right as you enter the toilet area entrance.
  • The distance from the toilet area entrance is 5m.
  • The most accessible route to the room has step-free level access.
  • There is step-free level access into the room.
  • There is pictorial and written text signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 87cm.
  • Internally the door has a high visual contrast.
  • The height of the baby change facility when in use is 106cm.
  • There is a toilet, a wash basin, a hand dryer and a mirror in the room.
  • The wash basin has a push tap.
  • The room has a nappy/incontinence items bin.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

Outdoor Spaces (Room on the Broom Trail)

  • The following is available in this area: woodland and open countryside.
  • Outdoor areas consists of concrete or tarmac, gravel, compact earth and uncompacted earth.
  • There are footpaths throughout.
  • The majority of the paths are wide enough for wheelchair users.
  • The following areas have step-free access via ramps or slopes: the trail.
  • There are not any seats situated along the paths for people to rest.
  • The paths have uneven surfaces.

Seating Area (Outdoor Seating Area)

  • The seating area is located to the left of the Visitor Centre.
  • The seating area is covered.
  • The most accessible route to the seating area has step-free level access.
  • There is step-free level access throughout the seating area.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • Seating available in this area includes: chairs with armrests and chairs without armrests.
  • Furniture available in this area includes: tables and picnic tables.
  • There is no (or very little) background noise in this area.