Access Guide
Overview
- About View
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Parking and Public Transport
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- The venue has its own car park.
- The nearest train station is Delamere.
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- The following areas have step-free access via ramps or slopes: the induction areas, waiting areas and the course.
- The following areas have stepped access: the treetop adventure course.
- Access throughout may include uneven surfaces.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- British Sign Language can be provided virtually.
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Related Access Guides View
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located in the toilet area, in the centre of the Visitor Centre.
- The toilet with adaptations has a right hand transfer space.
- Ambulant toilet facilities are located in the male and female toilets.
- The male and female toilet facilities are located in the toilet area, in the centre of the Visitor Centre.
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Changing Places and Changing Facilities
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- The Changing Places toilet facilities are located in the toilet area, in the centre of the Visitor Centre.
- Parent and baby changing facilities are located in the toilet area, in the centre of the Visitor Centre.
Parking
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Car Park
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- The car park is located in front of the Visitor Centre.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 6 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked and signposted.
- The surveyed Blue Badge parking bay dimensions are 240cm (width) x 480cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 120cm.
- The nearest designated bay is 40m from the Visitor Centre entrance.
- The most accessible route from the Blue Badge parking has slight ramps or slopes.
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Charges and Restrictions
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- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located in the car park and near the entrance to the Visitor Centre.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
- View information on parking policies/charges (opens new tab).
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Drop-off Point
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- There is not a designated drop-off point available.
Counter
- The counter is located at the front of the cabin.
- There is step-free level access to the counter.
- The height of the counter is 108cm.
- There is a lowered section at the counter.
- The height of the lowered section is 86cm.
- The counter has glazed screens and patterned/distracting backgrounds.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the time of day.
Outdoor Spaces
- The following is available in this area: parkland, woodland and open countryside.
- Additional facilities in this area include: the treetop adventure course .
- There are some seats situated along the paths for people to rest.
Seating Area
- The seating area is located in front of the cabin.
- The seating area is uncovered.
- The most accessible route to the seating area has a steep ramp or slope.
- There is space for an assistance dog to rest.
- Furniture available in this area includes: picnic tables.
