Access Guide
Public Parking (Covent Garden - General - Congestion Zone Area)
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On Street Blue Badge Parking
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- There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
- The on street Blue Badge parking bay(s) is/are located on Henrietta Street, Floral Street, Bow Street and Long Acre.
- The dimensions of the on street Blue Badge parking bays vary in size.
- There are not parking charges for the on street Blue Badge parking bay(s).
- Free parking for Blue Badge holders is for 4 hours only.
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On Street Standard Parking
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- Standard on street parking is available.
- The standard on street parking is located on Drury Lane, Maiden Lane, Tavistock Street, Russell Street, Southampton Street (car and motorcycles), Garrick Street, Shelton Street and Floral Street (motorcycles only).
- Both standard car and motorbike parking bays are chargeable.
To use Park by Phone you need to register and pay.
You will need the parking location, duration of parking, credit or debit card details and car/motorcycle registration number.
Payment may then be made by phone, Ringo app or text (pre-registered users only.)
Maximum parking is 4 hours and no return within 1 hour.
Blue Badge holders may use standard bays on payment of the appropriate fee but are also entitled to an additional hour extended parking for free.
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Public Car Park
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- There is a car park for public use within approximately 200m (219yd).
- The public car park is located on Bedfordbury.
- The name of the car park is Q-Park Covent Garden.
- There is a/are Blue Badge parking bay(s) available within the car park.
- For more information about Q-Park Covent Garden including payment and parking bay dimensions please click here (opens in new tab).
Getting Help and Assistance
- There is a member of staff available for help and assistance.
- There is not a member of staff trained in British Sign Language.
- British Sign Language interpreters cannot be provided on request.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are available.
- There are not mobility aids available.
On Street Parking (Floral Street)
- There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
- The on street Blue Badge parking bay(s) is/are located on Floral Street.
- The dimensions of the on street Blue Badge parking bay(s) surveyed are 180cm x 500cm (5ft 11in x 16ft 5in).
- There are not parking charges for the on street Blue Badge parking bay(s).
- Payment signs are provided.
- Payment signs are clearly presented.
- Payment term signs do make it clear if parking charges apply to Blue Badge holders.
- Parking is free for Blue Badge holders.
- Free parking for Blue Badge holders is for 4 hours only.
Opening Hours
Approach (Main Entrance)
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Approach
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- The surface of the approach is stone/concrete tiles and block paving.
- The approach surface is uneven in places.
- There is step-free access on the approach.
Outside Access (Main Entrance)
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Entrance
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- This information is for the entrance located at the front of the venue.
- The entrance area/door is not clearly signed.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) away from you (push).
- The door(s) is/are double width.
- The door(s) is/are permanently held open.
- The width of the door opening is 98cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Shop
- The majority of aisle widths are 150cm+.
- The type of flooring is wood.
- There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
- There is poor colour contrast between the walls and floor in the majority of walkways.
- The lighting levels are good.
- Music is played everywhere.
- There are hand sanitisers.
- The till(s) is/are located in the middle of the venue.
- There is step-free access to the till(s).
- There is a clear unobstructed route to the till(s).
- The till(s) is/are not clearly signed.
- There are windows, TVs, glazed screens or mirrors at/behind the till(s).
- The till(s) is not/are not placed in front of a plain background.
- The lighting levels at the till(s) are good.
- The chip & pin card machines are accessible from the till(s).
- The height of the till(s) is/are 100cm.
- There is not a lowered section at the till(s).
- There is not a hearing assistance system at the till(s).
Accessible Toilet(s)
- There is not an/are not accessible toilet(s) available.
Standard Toilet(s)
- Standard toilet facilities are not available.
Related Access Guides
- To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
- Covent Garden - Market Building link (new tab) - click here