You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.

You are on Summary. Skip to the next section.

Summary

• For more information on Covent Garden - Market Building please click here (new tab).
• The venue is in a pedestrian area.
• Services/facilities within the venue include the market management office, various fixed and temporary market stalls, a bureau de change, food vendors and Meat Market.

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• Comments View
  • The market management office could not be accessed on the day of the visit.

You are on Public Parking (Covent Garden - General - Congestion Zone Area). Skip to the next section.

Public Parking (Covent Garden - General - Congestion Zone Area)

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• On Street Blue Badge Parking View
  • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
  • The on street Blue Badge parking bay(s) is/are located on Henrietta Street, Floral Street, Bow Street and Long Acre.
  • The dimensions of the on street Blue Badge parking bays vary in size.
  • There are not parking charges for the on street Blue Badge parking bay(s).
  • Free parking for Blue Badge holders is for 4 hours only.
• On Street Standard Parking View
  • Standard on street parking is available.
  • The standard on street parking is located on Drury Lane, Maiden Lane, Tavistock Street, Russell Street, Southampton Street (car and motorcycles), Garrick Street, Shelton Street and Floral Street (motorcycles only).
  • Both standard car and motorbike parking bays are chargeable.
    To use Park by Phone you need to register and pay.
    You will need the parking location, duration of parking, credit or debit card details and car/motorcycle registration number.
    Payment may then be made by phone, Ringo app or text (pre-registered users only.)
    Maximum parking is 4 hours and no return within 1 hour.
    Blue Badge holders may use standard bays on payment of the appropriate fee but are also entitled to an additional hour extended parking for free.
• Public Car Park View
  • There is a car park for public use within approximately 200m (219yd).
  • The public car park is located on Bedfordbury.
  • The name of the car park is Q-Park Covent Garden.
  • There is a/are Blue Badge parking bay(s) available within the car park.
  • For more information about Q-Park Covent Garden including payment and parking bay dimensions please click here (opens in new tab).

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on Approach (Piazza). Skip to the next section.

Approach (Piazza)

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• Approach View
  • The surface of the approach is cobbled.
  • The approach surface is uneven in places.
  • There is step-free access on the approach.

You are on Access Point (Piazza). Skip to the next section.

Access Point (Piazza)

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• Access Point View
  • This information is for the access point located on the Piazza.
  • There is ramped/sloped access at this access point.
  • There is open access.
  • There is not an information board/map at this access point.
• Ramp/Slope View
  • The ramp/slope is located beyond the access point.
  • The gradient of the ramp/slope is slight.
• Comments View
  • There are several similar access points along the Piazza.

You are on Approach (Southampton Street - Right and Left). Skip to the next section.

Approach (Southampton Street - Right and Left)

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• Approach View
  • The surface of the approach is stone/concrete tiles.
  • There is step-free access on the approach.
  • There is a slope with a very easy incline.

You are on Approach (Piazza - Southampton Street). Skip to the next section.

Approach (Piazza - Southampton Street)

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• Approach View
  • The surface of the approach is cobbled.
  • The approach surface is uneven in places.
  • There is a/are fixed bollard(s) on the approach.
  • There is step-free access on the approach.

You are on Access Point (Piazza - Southampton Street). Skip to the next section.

Access Point (Piazza - Southampton Street)

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• Access Point View
  • This information is for the access point located on the corner of the Piazza and Southampton Street.
  • There is stepped access at this access point.
  • There is open access.
  • There is not an information board/map at this access point.
• Step(s) View
  • The step(s) is/are located in front of the access point.
  • There is/are 2 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 14cm.
  • The depth of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do not cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.

You are on Access Point (Southampton Street - Right). Skip to the next section.

Access Point (Southampton Street - Right)

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• Access Point View
  • This information is for the access point located in Southampton Street.
  • There is ramped/sloped and stepped access at this access point.
  • There is open access.
  • There is not an information board/map at this access point.
• Ramp/Slope View
  • The ramp/slope is located in front of the access point.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides.
  • The width of the ramp/slope is 140cm (4ft 7in).
  • The ramp/slope does bypass the step(s).
• Step(s) View
  • The step(s) is/are located in front of the access point.
  • There is/are 2 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 14cm.
  • The depth of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the left going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
• Comments View
  • There is a sign to the right of this access point displaying a telephone number (020 7836 2139) to call for assistance.

You are on Access Point (Southampton Street). Skip to the next section.

Access Point (Southampton Street)

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• Access Point View
  • This information is for the access point located in Southampton Street.
  • There is stepped access at this access point.
  • There is open access.
  • There is not an information board/map at this access point.
• Step(s) View
  • The step(s) is/are located in front of the access point.
  • There is/are 2 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • The depth of the step(s) is/are between 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do not cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.

You are on Approach (Tavistock Street - Left). Skip to the next section.

Approach (Tavistock Street - Left)

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• Approach View
  • The surface of the approach is tarmac.
  • The approach surface is uneven in places.
  • There is step-free access on the approach.

You are on Access Point (Tavistock Street - Left). Skip to the next section.

Access Point (Tavistock Street - Left)

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• Access Point View
  • This information is for the access point located in Tavistock Street.
  • There is ramped/sloped and stepped access at this access point.
  • There is open access.
  • The width of the gap is 150cm.
  • There is not an information board/map at this access point.
• Ramp/Slope View
  • The ramp/slope is located beyond the access point.
  • The gradient of the ramp/slope is slight.
  • The ramp/slope does not bypass the step(s).
• Step(s) View
  • The step(s) is/are located leading to the access point.
  • There is/are 1 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 13cm.
  • There is not a/are not handrail(s) at the step(s).
• Comments View
  • This access may be narrowed by the adjacent stall.

You are on Approach (Tavistock Street - Right). Skip to the next section.

Approach (Tavistock Street - Right)

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• Approach View
  • The surface of the approach is tarmac.
  • There is step-free access on the approach.

You are on Access Point (Tavistock Street - Right). Skip to the next section.

Access Point (Tavistock Street - Right)

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• Access Point View
  • This information is for the access point located in Tavistock Street.
  • There is ramped/sloped access at this access point.
  • There is open access.
  • There is not an information board/map at this access point.
• Ramp/Slope View
  • The ramp/slope is located in front of the access point.
  • The gradient of the ramp/slope is steep.
• Comments View
  • There are uneven cobble stones on the slope leading to this access point.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located at the rear of the market, adjacent to Tavistock Street right access point.
  • The stairs are approximately 7m from the Tavistock Street right access point.
  • Signs indicating the location of the stairs are not available from the entrance.
  • The floors which are accessible by stairs are G, 1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 21cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do not cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are moderate to good.
• Other Information View
  • The service(s) on the floors which are not accessible is/are the market management office and Meat Market.

You are on The Market. Skip to the next section.

The Market

• The market building is located in Covent Garden London with access points on the Piazza, Southampton Street and Tavistock Street.
• The building comprises of the main market hall, which has fixed and temporary stalls providing a variety of goods.
• The Monday market is for antiques and collectables.
• The Tuesday to Friday market is the general market.
• The Saturday and Sunday markets are for arts and crafts.
• Some of the fixed stalls have a clearly marked shallow or medium step without handrails to access them.
• There are some easy slopes throughout the market.
• At the front of the market facing the Piazza there is the Jubilee Market Hall Box Office, a Bureau de Change and various food vendors.
• There is no hearing loop available.
• Music is played throughout the market.

You are on Accessible Toilet(s) (Tavistock Court - Left Hand Transfer). Skip to the next section.

Accessible Toilet(s) (Tavistock Court - Left Hand Transfer)

• There is an/are accessible toilet(s) available.

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• Location and Access View
  • The accessible toilet was out of use at the time of the survey.
  • This accessible toilet is located in Tavistock Court, to the side of the Jubilee Hall Market.
  • There is ramped/sloped access into the accessible toilet.
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from Security in Jubilee Market.
  • There is pictorial signage on or near the toilet door.
  • The contrast between the external door and wall is good.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 90cm (2ft 11in).
  • The contrast between the internal door and wall is good.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 162cm x 179cm (5ft 4in x 5ft 10in).
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are low to moderate.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 102cm (3ft 4in).
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is poor.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the right.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is not an emergency alarm.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are general waste (with lid) disposal units.
  • There is a/are coat hook(s).
  • The height of the coat hook is 177cm from the floor.
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf within the accessible toilet.
  • The toilet has a wall which acts as a backrest.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 92cm (3ft).
  • The contrast between the toilet roll holder and the wall is fair.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 82cm (2ft 8in).
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is push.
  • There is not a wall fixed soap dispenser.
  • There is no soap available.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 122cm (4ft).
  • The contrast between the hand dryer and the wall is poor.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 90cm.
• Comments View
  • There is an outer door before the cubicle door.
  • The outer door is heavy, opens away from you and is 90cm wide.
  • Please note that there is a second accessible toilet at the same location to the left that is permanently locked and out of use.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.
• The nearest standard toilet(s) is/are located in Meat Market.