You are on Public Parking (Covent Garden - General - Congestion Zone Area). Skip to the next section.

Public Parking (Covent Garden - General - Congestion Zone Area)

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• On Street Blue Badge Parking View
  • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
  • The on street Blue Badge parking bay(s) is/are located on Henrietta Street, Floral Street, Bow Street and Long Acre.
  • The dimensions of the on street Blue Badge parking bays vary in size.
  • There are not parking charges for the on street Blue Badge parking bay(s).
  • Free parking for Blue Badge holders is for 4 hours only.
• On Street Standard Parking View
  • Standard on street parking is available.
  • The standard on street parking is located on Drury Lane, Maiden Lane, Tavistock Street, Russell Street, Southampton Street (car and motorcycles), Garrick Street, Shelton Street and Floral Street (motorcycles only).
  • Both standard car and motorbike parking bays are chargeable.
    To use Park by Phone you need to register and pay.
    You will need the parking location, duration of parking, credit or debit card details and car/motorcycle registration number.
    Payment may then be made by phone, Ringo app or text (pre-registered users only.)
    Maximum parking is 4 hours and no return within 1 hour.
    Blue Badge holders may use standard bays on payment of the appropriate fee but are also entitled to an additional hour extended parking for free.
• Public Car Park View
  • There is a car park for public use within approximately 200m (219yd).
  • The public car park is located on Bedfordbury.
  • The name of the car park is Q-Park Covent Garden.
  • There is a/are Blue Badge parking bay(s) available within the car park.
  • For more information about Q-Park Covent Garden including payment and parking bay dimensions please click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.

You are on Summary. Skip to the next section.

Summary

• The venue is within Covent Garden Market Building.
• For more information on Covent Garden Market Building please click here (new tab).
• The venue is in a pedestrian area.
• Services / facilities within the grounds include individual shops, market stalls and eateries.
• For the Apple Market AccessAble Access Guide please click here (new tab).

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on On Street Parking (Floral Street). Skip to the next section.

On Street Parking (Floral Street)

• There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
• The on street Blue Badge parking bay(s) is/are located on Floral Street.
• The dimensions of the on street Blue Badge parking bay(s) surveyed are 180cm x 500cm (5ft 11in x 16ft 5in).
• There are not parking charges for the on street Blue Badge parking bay(s).
• Payment signs are provided.
• Payment signs are clearly presented.
• Payment term signs do make it clear if parking charges apply to Blue Badge holders.
• Parking is free for Blue Badge holders.
• Free parking for Blue Badge holders is for 4 hours only.

You are on Central Avenue. Skip to the next section.

Central Avenue

• Central Avenue is located centrally at the venue and runs between the access points of Russell Street and Paul's Church and Bedford Street.
• There is step-free access to South Hall, Apple Market and North Hall.
• The surface of the walkways is block paving with some uneven sections throughout.
• The lighting is moderate to good.
• There is bench style seating outside Happy Socks, The Moomin Shop, Venchi and Whittard (photographs 5 and 6).
• There is alternative seating near the North Hall and James Street access point.
• There is a slight slope leading from the Russell Street access point to Central Avenue (photograph 2).

You are on North Hall. Skip to the next section.

North Hall

• The North Hall is located close to the access points of Russell Street and James Street.
• There is step-free access to South Hall, Central Avenue and Apple Market.
• The surface of the walkways is block paving with some uneven sections throughout.
• The lighting is moderate to good.
• There are places to sit and rest close to the North Hall and James Street access point.
• There is 1 clearly marked step without handrails, 12cm in height, between the Russell Street access point, North Hall and James Street access point and North Hall (photographs 6 and 7).

You are on Approach (Central Avenue). Skip to the next section.

Approach (Central Avenue)

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• Approach View
  • The surface of the approach is stone/concrete tiles.
  • There is step-free access on the approach.

You are on Outside Access (Central Avenue). Skip to the next section.

Outside Access (Central Avenue)

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• Entrance View
  • This information is for the entrance located in Central Avenue.
  • The entrance area/door is clearly signed.
  • There is stepped access at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 106cm.
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 1 step(s).
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 7cm.
  • The depth of the step(s) is/are not between 30cm and 45cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Approach (North Hall). Skip to the next section.

Approach (North Hall)

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• Approach View
  • The surface of the approach is stone/concrete tiles.
  • There is step-free access on the approach.

You are on Outside Access (North Hall). Skip to the next section.

Outside Access (North Hall)

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• Entrance View
  • This information is for the entrance located in North Hall.
  • The entrance area/door is not clearly signed.
  • There is stepped access at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 76cm.
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 2 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 15cm.
  • The depth of the step(s) is/are between 30cm and 45cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Shop. Skip to the next section.

Shop

• The majority of aisle widths are 150cm+.
• The type of flooring is vinyl and wood.
• There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
• There is good colour contrast between the walls and floor in all areas.
• The lighting levels are good.
• Music is played everywhere.
• The till(s) is/are located to the right as you enter from the Central Avenue entrance.
• There is step-free access to the till(s).
• There is a clear unobstructed route to the till(s).
• The till(s) is/are not clearly signed.
• There are no windows, TVs, glazed screens or mirrors at/behind the till(s).
• The till(s) is not/are not placed in front of a plain background.
• The lighting levels at the till(s) are moderate to good.
• The chip & pin card machines are accessible from the till(s).
• The height of the till(s) is/are 99cm.
• There is not a lowered section at the till(s).
• There is not a hearing assistance system at the till(s).
• Photographs 5, 6 and 7 show the sales / consultation area on the lower ground floor.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located to the right as you enter from the Central Avenue entrance.
  • The stairs are approximately 2m from the Central Avenue entrance.
  • The stairs are clearly visible from the entrance.
  • The floors which are accessible by stairs are LG, G.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are not between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 24cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are not clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is not a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are moderate to good.
• Other Information View
  • The service(s) on the floors which are not accessible is/are an additional sales / consultation area.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
• Covent Garden - Market Building link (new tab) - click here