You are on Public Parking (Covent Garden - General - Congestion Zone Area). Skip to the next section.

Public Parking (Covent Garden - General - Congestion Zone Area)

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• On Street Blue Badge Parking View
  • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
  • The on street Blue Badge parking bay(s) is/are located on Henrietta Street, Floral Street, Bow Street and Long Acre.
  • The dimensions of the on street Blue Badge parking bays vary in size.
  • There are not parking charges for the on street Blue Badge parking bay(s).
  • Free parking for Blue Badge holders is for 4 hours only.
• On Street Standard Parking View
  • Standard on street parking is available.
  • The standard on street parking is located on Drury Lane, Maiden Lane, Tavistock Street, Russell Street, Southampton Street (car and motorcycles), Garrick Street, Shelton Street and Floral Street (motorcycles only).
  • Both standard car and motorbike parking bays are chargeable.
    To use Park by Phone you need to register and pay.
    You will need the parking location, duration of parking, credit or debit card details and car/motorcycle registration number.
    Payment may then be made by phone, Ringo app or text (pre-registered users only.)
    Maximum parking is 4 hours and no return within 1 hour.
    Blue Badge holders may use standard bays on payment of the appropriate fee but are also entitled to an additional hour extended parking for free.
• Public Car Park View
  • There is a car park for public use within approximately 200m (219yd).
  • The public car park is located on Bedfordbury.
  • The name of the car park is Q-Park Covent Garden.
  • There is a/are Blue Badge parking bay(s) available within the car park.
  • For more information about Q-Park Covent Garden including payment and parking bay dimensions please click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are not mobility aids available.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on On Street Parking (Floral Street). Skip to the next section.

On Street Parking (Floral Street)

• There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
• The on street Blue Badge parking bay(s) is/are located on Floral Street.
• The dimensions of the on street Blue Badge parking bay(s) surveyed are 180cm x 500cm (5ft 11in x 16ft 5in).
• There are not parking charges for the on street Blue Badge parking bay(s).
• Payment signs are provided.
• Payment signs are clearly presented.
• Payment term signs do make it clear if parking charges apply to Blue Badge holders.
• Parking is free for Blue Badge holders.
• Free parking for Blue Badge holders is for 4 hours only.

You are on Other Floors (South Hall to South Hall Lower Ground Floor 1). Skip to the next section.

Other Floors (South Hall to South Hall Lower Ground Floor 1)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located in the South Hall, next to Venchi and Pancs.
  • The stairs are approximately 22m from the Tavistock Street to South Hall Lower Ground Floor Access Point.
  • Signs indicating the location of the stairs are not available from the entrance.
  • The floors which are accessible by stairs are G, LG.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The depth of the steps are 28cm.
  • The steps are not clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are moderate to good.
• Other Information View
  • The area(s) on the floors which are not accessible is/are South Hall lower ground floor.

You are on Other Floors (South Hall to South Hall Lower Ground Floor 2). Skip to the next section.

Other Floors (South Hall to South Hall Lower Ground Floor 2)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located in the South Hall, next to e&e.
  • The stairs are approximately 15m from the Southampton Street to South Hall Lower Ground Floor Access Point.
  • Signs indicating the location of the stairs are not available from the entrance.
  • The floors which are accessible by stairs are G, LG.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The depth of the steps are 28cm.
  • The steps are not clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are moderate to good.
• Other Information View
  • The area(s) on the floors which are not accessible is/are South Hall lower ground floor.

You are on South Hall Lower Ground Floor. Skip to the next section.

South Hall Lower Ground Floor

• South Hall Lower Ground Floor is accessed via steps only.
• The surface of the walkways is block paving with some uneven sections throughout.
• The lighting is moderate to good.
• There are places to sit and rest at the restaurants/cafés throughout.

You are on Approach (Central Square). Skip to the next section.

Approach (Central Square)

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• Approach View
  • The surface of the approach is stone/concrete tiles and block paving.
  • The approach surface is uneven in places.
  • There is step-free access on the approach.

You are on Outside Access (Upper Bar and Balcony Entrance). Skip to the next section.

Outside Access (Upper Bar and Balcony Entrance)

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• Entrance View
  • This information is for the entrance located on Central Square of the Market Buildings.
  • The entrance area/door is not clearly signed.
  • There is stepped access at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the opening is 140cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Step(s) View
  • The step(s) is/are located at the entrance.
  • There is/are 1 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 6cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located immediately to the right on entering via the main entrance.
  • The stairs are approximately 3m from the main entrance.
  • The stairs are clearly visible from the entrance.
  • The floors which are accessible by stairs are LGF, G, 1.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 17cm.
  • The depth of the step(s) is/are between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on the right going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are low to moderate.
• Other Information View
  • The area(s) on the floors which are not accessible is/are the basement bar, outside seating, first floor bar and balcony seating.

You are on Eating and Drinking (First Floor Bar). Skip to the next section.

Eating and Drinking (First Floor Bar)

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• Location and Access View
  • The following information is for the bar.
  • The bar is located on the first floor.
  • There is stepped access to the bar.
• Service and Menus View
  • Tables cannot be booked in advance.
  • There is a bar where food and drink can be ordered.
  • Staff can bring food and/or drinks to tables.
  • Menu types include: handheld menus, online menus and written wall menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is a traditional pub menu.
  • Plastic/takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times.
  • There is a portable card machine available for payment.
• Tables and Seating View
  • The standard height for the underside of dining tables is 75cm.
  • The surface height of the highest table is 100cm.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • In this area there are high tables, sofas, stools and high stools.
  • The type of flooring in this area is wood.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • The lighting levels are moderate to good.
  • Lighting levels can be adjusted by a member of staff upon request.
  • Lighting levels may be lower in the evening.
  • Access to the additional seating area is via the balcony entrance.

You are on Step(s) (First Floor Bar). Skip to the next section.

Step(s) (First Floor Bar)

• There is a/are step(s) located ahead as you enter the bar.
• The step(s) is/are used to access the bar and the majority and the standard toilets.
• There is/are 2 step(s).
• The step(s) is/are not clearly marked.
• The height of the step(s) is/are not between 15cm and 18cm.
• The height of the step(s) is/are 22cm.
• The depth of the step(s) is/are between 30cm and 45cm.
• There is not a/are not handrail(s) at the step(s).
• The lighting levels at the step(s) are moderate to good.

You are on Standard Toilet(s) (First Floor Bar). Skip to the next section.

Standard Toilet(s) (First Floor Bar)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located to the rear right of the first floor bar.
  • There is stepped access into the toilet(s).
  • The standard toilet(s) is/are approximately 30m from the main entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is poor.
  • There is pictorial signage on or near the toilet door.
  • It was not possible to access the female toilet.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 85cm.
  • The wash basin(s) tap type is push.
  • Lighting levels are low to moderate.

You are on Entrance (Balcony). Skip to the next section.

Entrance (Balcony)

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• Entrance View
  • This information is for the entrance located to the left as you enter the first floor bar area.
  • The entrance area/door is not clearly signed.
  • There is stepped access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 120cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
• Step(s) View
  • The step(s) is/are located at the entrance.
  • There is/are 1 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Outdoor Seating (Balcony). Skip to the next section.

Outdoor Seating (Balcony)

• The outdoor seating is located on the first floor bar balcony area.
• There is stepped access to the outdoor seating.
• There are also high tables and high stools.
• The surface height of the lowest table is 100cm.
• The surface height of the highest table is 105cm.
• No chairs are permanently fixed.
• No tables are permanently fixed.
• No chairs have armrests on both sides.
• The type of flooring in this area is stone.

You are on Outdoor Seating (Lower Ground Floor Bar). Skip to the next section.

Outdoor Seating (Lower Ground Floor Bar)

• The outdoor seating is located through the lower ground floor bar exit.
• There is stepped access to the outdoor seating.
• The standard height for the underside of dining tables is 74cm.
• No chairs are permanently fixed.
• No tables are permanently fixed.
• Some chairs have armrests on both sides.
• The type of flooring in this area is concrete tiles.

You are on Outside Access (Lower Ground Floor). Skip to the next section.

Outside Access (Lower Ground Floor)

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• Entrance View
  • This information is for the entrance located on the lower ground floor of the market buildings.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'punch and judy'.
  • There is stepped access at this entrance.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The width of the opening is 101cm.

You are on Step(s) (Lower Ground Floor Entrance to Lower Ground Floor Bar). Skip to the next section.

Step(s) (Lower Ground Floor Entrance to Lower Ground Floor Bar)

• There is a/are step(s) located ahead as you enter.
• There is/are 2 step(s).
• The step(s) is/are clearly marked.
• The height of the step(s) is/are between 15cm and 18cm.
• The height of the step(s) is/are 18cm.
• The depth of the step(s) is/are between 30cm and 45cm.
• There is not a/are not handrail(s) at the step(s).
• The lighting levels at the step(s) are low to moderate.

You are on Eating and Drinking (Lower Ground Floor Bar). Skip to the next section.

Eating and Drinking (Lower Ground Floor Bar)

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• Location and Access View
  • The following information is for the bar.
  • The bar is located on the lower ground floor.
  • There is stepped access to the bar.
• Service and Menus View
  • Tables can be booked in advance.
  • There is a bar where food and drink can be ordered and full table service available via an online app.
  • Staff can bring food and/or drinks to tables.
  • Menu types include: handheld menus, online menus and written wall menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is a traditional pub menu.
  • Plastic/takeaway cups are not available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times.
  • There is not a hearing assistance system .
  • There is a portable card machine available for payment.
• Tables and Seating View
  • The standard height for the underside of dining tables is 74cm.
  • The surface height of the highest table is 110cm.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • In this area there are high tables, long tables and high stools.
  • The type of flooring in this area is stone and wood.
  • The lighting levels are low to moderate.
  • Lighting levels may be lower in the evening.

You are on Standard Toilet(s) (Lower Ground Floor Bar & First Floor Bar). Skip to the next section.

Standard Toilet(s) (Lower Ground Floor Bar & First Floor Bar)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The female and male toilets are located to the rear left of the bar.
  • There is stepped access into the toilet(s).
  • The standard toilet(s) is/are approximately 12m from the outdoor seating exit.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is written text signage on or near the toilet door.
  • It was not possible to access the female toilet.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 85cm.
  • The wash basin(s) tap type is push.
  • Lighting levels are low to moderate.
• Toilet Facilities 2 View
  • The female and male toilets are located on the first floor, to the far right of the bar.
  • There is stepped access to the toilet(s).
  • The standard toilet(s) is/are approximately 20m from the main entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is written text signage on or near the toilet door.
  • It was not possible to access the female toilet.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 85cm.
  • The wash basin(s) tap type is twist/turn.
  • Lighting levels are low to moderate.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
• Covent Garden - Market Building link (new tab) - click here