You are on Public Parking (Covent Garden - General - Congestion Zone Area). Skip to the next section.

Public Parking (Covent Garden - General - Congestion Zone Area)

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• On Street Blue Badge Parking View
  • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
  • The on street Blue Badge parking bay(s) is/are located on Henrietta Street, Floral Street, Bow Street and Long Acre.
  • The dimensions of the on street Blue Badge parking bays vary in size.
  • There are not parking charges for the on street Blue Badge parking bay(s).
  • Free parking for Blue Badge holders is for 4 hours only.
• On Street Standard Parking View
  • Standard on street parking is available.
  • The standard on street parking is located on Drury Lane, Maiden Lane, Tavistock Street, Russell Street, Southampton Street (car and motorcycles), Garrick Street, Shelton Street and Floral Street (motorcycles only).
  • Both standard car and motorbike parking bays are chargeable.
    To use Park by Phone you need to register and pay.
    You will need the parking location, duration of parking, credit or debit card details and car/motorcycle registration number.
    Payment may then be made by phone, Ringo app or text (pre-registered users only.)
    Maximum parking is 4 hours and no return within 1 hour.
    Blue Badge holders may use standard bays on payment of the appropriate fee but are also entitled to an additional hour extended parking for free.
• Public Car Park View
  • There is a car park for public use within approximately 200m (219yd).
  • The public car park is located on Bedfordbury.
  • The name of the car park is Q-Park Covent Garden.
  • There is a/are Blue Badge parking bay(s) available within the car park.
  • For more information about Q-Park Covent Garden including payment and parking bay dimensions please click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are not available.
• There are not mobility aids available.

You are on Opening Hours. Skip to the next section.

Opening Hours

• For information about the opening hours please click here.

You are on On Street Parking (Floral Street). Skip to the next section.

On Street Parking (Floral Street)

• There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
• The on street Blue Badge parking bay(s) is/are located on Floral Street.
• The dimensions of the on street Blue Badge parking bay(s) surveyed are 180cm x 500cm (5ft 11in x 16ft 5in).
• There are not parking charges for the on street Blue Badge parking bay(s).
• Payment signs are provided.
• Payment signs are clearly presented.
• Payment term signs do make it clear if parking charges apply to Blue Badge holders.
• Parking is free for Blue Badge holders.
• Free parking for Blue Badge holders is for 4 hours only.

You are on Approach (Main Entrance). Skip to the next section.

Approach (Main Entrance)

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• Approach View
  • The surface of the approach is stone/concrete tiles and block paving.
  • The approach surface is uneven in places.
  • There is step-free access on the approach.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the venue.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 120cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

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• Service and Menus View
  • Tables cannot be booked in advance.
  • There is a counter where food and drink can be ordered.
  • Staff can bring food and/or drinks to tables.
  • Menu types include: written wall menus and online menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is American.
  • Plastic/takeaway cups are not available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times.
  • There is not a hearing assistance system .
• Service Counter(s) View
  • The height of the counter is 85cm.
  • There is not a moveable card machine available for payment.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • There are some tables which are accessible to wheelchair users.
  • The height between the floor and the underside of the lowest dining table is 65cm.
  • The distance between the floor and the underside of the highest dining table is 100cm.
  • Some tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • There are also long tables, stools and high stools.
  • The type of flooring in this area is stone.
  • The lighting levels are good.

You are on Ramp(s) / Slope(s) and Step(s) (Outdoor Seating). Skip to the next section.

Ramp(s) / Slope(s) and Step(s) (Outdoor Seating)

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• Ramp / Slope View
  • There is a ramp/slope located at the entrance to the outdoor seating area.
  • The ramp/slope is used to access outdoor seating.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on both sides of the ramp.

You are on Outdoor Seating. Skip to the next section.

Outdoor Seating

• The outdoor seating is located outside the rear of the venue.
• There is ramped/sloped access to the outdoor seating.
• The distance between the floor and the underside of the lowest dining table is 70cm.
• The distance between the floor and the underside of the highest dining table is 73cm.
• Some chairs are permanently fixed.
• Some tables are permanently fixed.
• No chairs have armrests on both sides.
• The type of flooring in this area is concrete tiles.
• There is an additional outdoor seating area at the front of the venue, with step access only.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.

You are on Ramp(s) / Slope(s) and Step(s) (Standard Shared Toilets). Skip to the next section.

Ramp(s) / Slope(s) and Step(s) (Standard Shared Toilets)

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• Step(s) View
  • There is a/are step(s) located to the rear left of the venue.
  • The step(s) is/are used to access the standard shared toilets.
  • There is/are 14 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 18cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides of the step(s).
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do not cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are moderate to good.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are available.

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• Toilet Facilities View
  • The shared toilet is located on the basement level.
  • There is stepped access into the toilet(s).
  • The standard toilet(s) is/are approximately 12m from the main entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is good.
  • There is pictorial signage on or near the toilet door.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 85cm.
  • The wash basin(s) tap type is twist/turn.
  • Lighting levels are low to moderate.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
• Covent Garden - Market Building link (new tab) - click here