You are on Public Parking (Covent Garden - General - Congestion Zone Area). Skip to the next section.

Public Parking (Covent Garden - General - Congestion Zone Area)

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• On Street Blue Badge Parking View
  • There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
  • The on street Blue Badge parking bay(s) is/are located on Henrietta Street, Floral Street, Bow Street and Long Acre.
  • The dimensions of the on street Blue Badge parking bays vary in size.
  • There are not parking charges for the on street Blue Badge parking bay(s).
  • Free parking for Blue Badge holders is for 4 hours only.
• On Street Standard Parking View
  • Standard on street parking is available.
  • The standard on street parking is located on Drury Lane, Maiden Lane, Tavistock Street, Russell Street, Southampton Street (car and motorcycles), Garrick Street, Shelton Street and Floral Street (motorcycles only).
  • Both standard car and motorbike parking bays are chargeable.
    To use Park by Phone you need to register and pay.
    You will need the parking location, duration of parking, credit or debit card details and car/motorcycle registration number.
    Payment may then be made by phone, Ringo app or text (pre-registered users only.)
    Maximum parking is 4 hours and no return within 1 hour.
    Blue Badge holders may use standard bays on payment of the appropriate fee but are also entitled to an additional hour extended parking for free.
• Public Car Park View
  • There is a car park for public use within approximately 200m (219yd).
  • The public car park is located on Bedfordbury.
  • The name of the car park is Q-Park Covent Garden.
  • There is a/are Blue Badge parking bay(s) available within the car park.
  • For more information about Q-Park Covent Garden including payment and parking bay dimensions please click here (opens in new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a member of staff available for help and assistance.
• There is not a member of staff trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are available.
• There are not mobility aids available.

You are on On Street Parking (Floral Street). Skip to the next section.

On Street Parking (Floral Street)

• There is a/are clearly signed and/or marked on street Blue Badge parking bay(s) available.
• The on street Blue Badge parking bay(s) is/are located on Floral Street.
• The dimensions of the on street Blue Badge parking bay(s) surveyed are 180cm x 500cm (5ft 11in x 16ft 5in).
• There are not parking charges for the on street Blue Badge parking bay(s).
• Payment signs are provided.
• Payment signs are clearly presented.
• Payment term signs do make it clear if parking charges apply to Blue Badge holders.
• Parking is free for Blue Badge holders.
• Free parking for Blue Badge holders is for 4 hours only.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 12:00 - 22:00.
• Tuesday 12:00 - 22:00.
• Wednesday 12:00 - 22:00.
• Thursday 12:00 - 22:00.
• Friday 12:00 - 22:00.
• Saturday 12:00 - 22:00.
• Sunday 12:00 - 22:00.

You are on Other Floors (South Hall to South Hall Lower Ground Floor 1). Skip to the next section.

Other Floors (South Hall to South Hall Lower Ground Floor 1)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located in the South Hall, next to Venchi and Pancs.
  • The stairs are approximately 22m from the Tavistock Street to South Hall Lower Ground Floor Access Point.
  • Signs indicating the location of the stairs are not available from the entrance.
  • The floors which are accessible by stairs are G, LG.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The depth of the steps are 28cm.
  • The steps are not clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are moderate to good.
• Other Information View
  • The area(s) on the floors which are not accessible is/are South Hall lower ground floor.

You are on Other Floors (South Hall to South Hall Lower Ground Floor 2). Skip to the next section.

Other Floors (South Hall to South Hall Lower Ground Floor 2)

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located in the South Hall, next to e&e.
  • The stairs are approximately 15m from the Southampton Street to South Hall Lower Ground Floor Access Point.
  • Signs indicating the location of the stairs are not available from the entrance.
  • The floors which are accessible by stairs are G, LG.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The height of the step(s) is/are 16cm.
  • The depth of the step(s) is/are not between the recommended 30cm and 45cm.
  • The depth of the steps are 28cm.
  • The steps are not clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are moderate to good.
• Other Information View
  • The area(s) on the floors which are not accessible is/are South Hall lower ground floor.

You are on South Hall Lower Ground Floor. Skip to the next section.

South Hall Lower Ground Floor

• South Hall Lower Ground Floor is accessed via steps only.
• The surface of the walkways is block paving with some uneven sections throughout.
• The lighting is moderate to good.
• There are places to sit and rest at the restaurants/cafés throughout.

You are on Approach (Main Entrance). Skip to the next section.

Approach (Main Entrance)

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• Approach View
  • The surface of the approach is stone/concrete tiles and block paving.
  • The approach surface is uneven in places.
  • There is step-free access on the approach.

You are on Outdoor Seating. Skip to the next section.

Outdoor Seating

• The outdoor seating is located outside the front of the venue.
• There is step-free access to the outdoor seating.
• The distance between the floor and the underside of the lowest dining table is 68cm.
• The distance between the floor and the underside of the highest dining table is 72cm.
• The standard height for the underside of dining tables is 68cm.
• No chairs are permanently fixed.
• No tables are permanently fixed.
• No chairs have armrests on both sides.
• The type of flooring in this area is concrete tiles.
• There are two higher table surfaces for the use of the serving staff. These tables are not for public use.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

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• Entrance View
  • This information is for the entrance located at the front of the venue.
  • The entrance area/door is not clearly signed.
  • There is stepped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the opening is 107cm.
  • There is not a member of staff available for assistance at this entrance.
• Step(s) View
  • The step(s) is/are located in front of the entrance.
  • There is/are 2 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are between 15cm and 18cm.
  • The height of the step(s) is/are 18cm.
  • The depth of the step(s) is/are between 30cm and 45cm.
  • There is not a/are not handrail(s) at the step(s).

You are on Eating and Drinking. Skip to the next section.

Eating and Drinking

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• Service and Menus View
  • Tables can be booked in advance.
  • There is full table service.
  • Menu types include: written wall menus, handheld menus and Braille menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Staff can read menus to customers if requested.
  • The type of food served here is hot and cold meals and snacks.
  • Plastic/takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is not available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is only played at certain times.
  • There is not a hearing assistance system .
  • There is a portable card machine available for payment.
• Tables and Seating View
  • The standard height for the underside of dining tables is 68cm.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • In this area there are bench seats and stools.
  • The type of flooring in this area is stone.
  • The lighting levels are moderate to good.
  • Lighting levels may be lower in the evening.

You are on Accessible Toilet(s). Skip to the next section.

Accessible Toilet(s)

• There is not an/are not accessible toilet(s) available.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

• Standard toilet facilities are not available.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
• Covent Garden - Market Building link (new tab) - click here