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Yorkshire Wildlife Park - Monkey Playhouse - Outlook Conference Suite

Hurst Lane, Aukley, Doncaster, DN9 3HQ

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Access Guide

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Introduction

  • Comments View
    • For Information on the Changing Places, and additional accessible and standard toilets please see the Yorkshire Wildlife Park Visitors Entrance -The Hive.

Opening Hours

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Doncaster.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders cannot booked in advance.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 300cm x 600cm (9ft 10in x 19ft 8in).
    • The nearest Blue Badge bay is 100m (109yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 150m (164yd 2in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are loose chippings.
    • The car park surface is loose chippings.
    • There is a road to cross between the car park and the entrance.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is a designated drop off point.
    • The drop off point is located in front of the Zone 1 Blue Badge car park area.
  • Comments View
    • The car park is split into zones 1 to 7.
    • Zone 1 is for Blue Badge holders only.
    • The surface of the Blue Badge bays is loose chippings with concrete paths.

Access Point (Main Entrance)

  • Access Point View
    • This information is for the access point located beyond the car park.
    • There is not an information board/map at this access point.
    • There is ramped/sloped access at this access point.
    • There is a gate which opens towards you (pull).
    • The gate is permanently held open.
  • Ramp/Slope View
    • The ramp/slope is located leading from the car park to the venue.
    • The gradient of the ramp/slope is slight.

The Hive

  • The Hive is the area between the access point and the Yorkshire Wildlife Park Entrance. This area is free to enter.
  • The Hive houses the Hex Hotel, forthcoming Conference Centre, Amphitheatre and eateries including Evolution Experience Restaurant, Wilds Café Bistro and independent shops.
  • The surface of the pathways around the Hive are resin.
  • Most of the area is flat with some easy slopes.
  • There are picnic areas with fixed bench seating and single benches throughout this area.
  • Music is played throughout The Hive.

Outside Access (Guest Services)

  • Entrance View
    • This information is for the entrance located beyond The Hive.
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The width of the door opening is 103cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Reception (Guest Services)

  • The desk/counter is 1m (3ft 3in) from the Guest Services entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are good.
  • There is not a hearing assistance system.
  • Comments View
    • Wheelchairs, motorised scooters, double and single child buggies are available for use whilst visiting.
    • These can be booked online or at Guest Services.

Ticket Windows

  • This area is located beyond The Hive and is adjacent to Guest Services.
  • There are eight windows, some of which are only manned during busy periods.
  • The windows are 96cm high.
  • Window five is lowered for wheelchair users, and is at a height of 68cm.
  • There is a fixed hearing loop at all of the windows.

Yorkshire Wildlife Park - Access Points

  • The Yorkshire Wildlife Park gated access points are to the right of the ticket windows. There is level access to the access points.
  • There are ten individual access points, all of which are only manned during busy periods.
  • The access points are 112cm wide.
  • The desks are 93cm high.

Yorkshire Wildlife Park

  • The paths beyond the Yorkshire Wildlife Park gated access points take you to the various themed areas of the park including Safari Village and iCaramba. The surface of the paths in the Wildlife Park are concrete with some loose pebbles.
  • There are some easy slopes throughout.

Outside Access (Monkey Playhouse - Outlook Conference Centre)

  • Entrance View
    • This information is for the entrance located at the front of the building to the right of the Safari Village.
    • There is step-free access at this entrance.
    • The main door(s) open(s) both ways.
    • The door(s) is/are double width.
    • The width of the door opening is 152cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
  • Comments View
    • There are two sets of similar doors at this entrance.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a fixed loop.
  • Staff are not trained to use the system.
  • This venue does not play background music.
  • Motorised scooters are welcomed in public parts of the venue.
  • The lighting levels are good.
  • Comments View
    • The Outlook Conference Suite and the Gallery Suite are located on the first floor of the venue.
    • There are a set of double doors that open away from you, are easy to open and have a width of 160cm to enter either suite.
    • The conference suites are accessed via stairs or lift.
    • The Gallery Suite is also used as an overspill classroom for the School Education Centre and as an overspill for the Monkey Playhouse Café at weekends and during school holidays.

Monkey Playhouse

  • The play area is to the left when you enter the main entrance.
  • There are various types of climbing frames and slides for all children.
  • The surface of the play area is soft matt.
  • Children under five must be accompanied by an adult to enter the area.
  • To the right of the play area is a viewing area to view the Baboons.

Eating and Drinking (Monkey Playhouse Café)

  • The following information is for the café.
  • The café is located within the Monkey Playhouse and Outlook Conference Suite.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • No chairs have armrests.
  • The nearest table is approximately 3m (3yd 10in) from the main entrance.
  • The distance between the floor and the lowest table is 72cm (2ft 4in).
  • The distance between the floor and the highest table is 108cm (3ft 7in).
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are available.
  • Plastic / takeaway cutlery is available.
  • Drinking straws are available.
  • Menus are wall only.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1.
    • There are 15+ steps between floors.
    • The steps are clearly marked.
    • The steps are medium height (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.
    • The lighting levels are good.

Lift

  • There is a lift for public use.
  • The lift is located ahead as you enter.
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G, 1.
  • The platform lift accesses a small level change.
  • The lift is approximately 11m (12yd 1in) from the Monkey Playhouse - Outlook Conference Centre entrance.
  • Staff do not need to be notified for use of the lift.
  • The clear door width is 90cm (2ft 11in).
  • The dimensions of the lift are 100cm x 140cm (3ft 3in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • The lift does not have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is moderate to good.

Accessible Toilet

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 16m (17yd 1ft) from the Monkey Playhouse - Conference Centre entrance.
    • The accessible toilet is located to the left as you enter.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 150cm x 190cm (4ft 11in x 6ft 3in).
    • There is not sufficient turning space in the cubicle for a wheelchair user.
    • There is not a lateral transfer space.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and non-infectious waste disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 170cm and 182cm from the floor.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 80cm (2ft 7in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • There is a high colour contrast between the internal door and wall.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • There is a good colour contrast between the dropdown rail(s) and wall.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the accessible toilet.
    • The height of the baby change table once extended is 89cm (2ft 11in).

Standard Toilet(s)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located to the left as you enter.
    • The female toilet(s) is/are approximately 14m (15yd 11in) from the Monkey Playhouse - Outlook Conference Centre entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • Lighting levels in the female toilets are moderate to good.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located to the left as you enter.
    • The male toilet(s) is/are approximately 18m (19yd 2ft) from the Monkey Playhouse - Outlook Conference Centre entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • Lighting levels in the male toilets are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the standard female and male toilets.
    • The height of the baby change table once extended is 89cm (2ft 11in).

Tsavo Bakehouse

  • The Tsavo Bakehouse and picnic area is opposite the Monkey Playhouse within the venue. The café was closed on the day of survey.

Additional Info

  • A bowl of water can be provided for an assistance dog.
  • The assistance dog toilet area is located in the car park area.