Access Guide
Introduction
- Services / facilities within the grounds include The Hive housing the Hex Hotel, Eateries including Wilds Café Bistro, Evolution Experience Restaurant, Uproar Play Barn, Various Independent Shops and a Conference Centre. Beyond the Yorkshire Wildlife Park Entrance there are Themed Animal Areas further Eateries and an Education Centre. There is also a Camping Site in the grounds.
- Yorkshire Wildlife Park Visitors Entrance - The Hive link (new tab) - click here.
- Yorkshire Wildlife Park - Into Africa link (new tab) - click here.
- Yorkshire Wildlife Park - Lion Country link (new tab) - click here.
- Yorkshire Wildlife Park - Monkey Playhouse - Outlook Conference Suite link (new tab) - click here.
- Yorkshire Wildlife Park - iCaramba link (new tab) - click here.
- Yorkshire Wildlife Park - Education Centre link (new tab) - click here.
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Comments
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- For Information on the Changing Places, and additional accessible and standard toilets please see the Yorkshire Wildlife Park Visitors Entrance - The Hive.
Opening Hours
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Doncaster.
Parking
- The venue does have its own car park.
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Venue Car Park
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- Parking is free for all users.
- The car park is located at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot booked in advance.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 300cm x 600cm (9ft 10in x 19ft 8in).
- The nearest Blue Badge bay is 100m (109yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 150m (164yd 2in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are loose chippings.
- The car park surface is loose chippings.
- There is a road to cross between the car park and the entrance.
- The road is generally quiet.
- The car park does not have a height restriction barrier.
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Drop-off Point
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- There is a designated drop off point.
- The drop off point is located in front of the Zone 1 Blue Badge car park area.
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Comments
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- The car park is split into zones 1 to 7.
- Zone 1 is for Blue Badge holders only.
- The surface of the Blue Badge bays is loose chippings with concrete paths.
Access Point (Main Entrance)
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Access Point
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- This information is for the access point located beyond the car park.
- There is not an information board/map at this access point.
- There is ramped/sloped access at this access point.
- There is a gate which opens towards you (pull).
- The gate is permanently held open.
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Ramp/Slope
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- The ramp/slope is located leading from the car park to the venue.
- The gradient of the ramp/slope is slight.
The Hive
- The Hive is the area between the access point and the Yorkshire Wildlife Park Entrance. This area is free to enter.
- The Hive houses the Hex Hotel, forthcoming Conference Centre, Amphitheatre and eateries including Evolution Experience Restaurant, Wilds Café Bistro and independent shops.
- The surface of the pathways around the Hive are resin.
- Most of the area is flat with some easy slopes.
- There are picnic areas with fixed bench seating and single benches throughout this area.
- Music is played throughout The Hive.
Outside Access (Guest Services)
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Entrance
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- This information is for the entrance located beyond The Hive.
- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The width of the door opening is 103cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Reception (Guest Services)
- The desk/counter is 1m (3ft 3in) from the Guest Services entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are good.
- There is not a hearing assistance system.
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Comments
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- Wheelchairs, motorised scooters, double and single child buggies are available for use whilst visiting.
- These can be booked online or at Guest Services.
Ticket Windows
- This area is located beyond The Hive and is adjacent to Guest Services.
- There are eight windows, some of which are only manned during busy periods.
- The windows are 96cm high.
- Window five is lowered for wheelchair users, and is at a height of 68cm.
- There is a fixed hearing loop at all of the windows.
Yorkshire Wildlife Park - Access Points
- The Yorkshire Wildlife Park gated access points are to the right of the ticket windows. There is level access to the access points.
- There are ten individual access points, all of which are only manned during busy periods.
- The access points are 112cm wide.
- The desks are 93cm high.
Outside Access (Safari Store)
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Entrance
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- This information is for the entrance located within the Safari Village.
- There is ramped/sloped access at this entrance.
- The main door(s) open(s) automatically.
- The door(s) is/are double width.
- The width of the door opening is 162cm.
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Ramp/Slope
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- The ramp/slope is located in front of the entrance.
- The gradient of the ramp/slope is slight.
Inside Access (Safari Store)
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
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Comments
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- There are table and chairs without armrests at the rear of the store.
- The height of the tables is 74cm.
Outside Access (Safari Café)
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Entrance
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- This information is for the entrance located within the Safari Village.
- There is step-free access at this entrance.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width with a locked extension leaf.
- The width of the door opening is 91cm.
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Ramp/Slope
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- The ramp/slope is located leading to the entrance.
- The gradient of the ramp/slope is slight.
Inside Access (Safari Café)
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does not play background music.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
Eating and Drinking (Safari Café)
- The following information is for the café.
- The café is located in the Safari Village.
- Full table service is not available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- No tables are permanently fixed.
- No chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 5m (5yd 1ft) from the café entrance.
- The distance between the floor and the lowest table is 40cm (1ft 4in).
- The distance between the floor and the highest table is 105cm (3ft 5in).
- The standard height for tables is 70cm.
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is not available.
- Drinking straws are available.
- Menus are hand held and wall.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
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Comments
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- Photographs 7 and 8 show the outdoor seating at the front of the café.
- There are chairs with armrests available.
Level Change (Safari Café - Mezzanine Floor)
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the rear of the café.
- There is/are 15+ step(s) to the area/service.
- The lighting levels at the step(s) are good.
- The step(s) is/are clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the right going up the step(s).
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Comments
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- The steps give access to the raised seating area and the mezzanine floor seating area within the café.
- Photograph 4 shows the 4 clearly marked steps with a central handrail leading to further seating.
- These steps are to the left of the counter.
Entrance (Safari Café - Toilet Block - Left - Internal Entrance)
- This information is for the entrance located at the rear of the Safari Café.
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Entrance
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- There is step-free access at this entrance.
- The main door(s) open(s) away from you (push).
- The door(s) is/are single width.
- The door(s) is/are easy to open.
- The width of the door opening is 86cm.
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Comments
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- This entrance leads to the Safari Village Toilet Block Left and is strictly for use by Safari Café customers only.
Level Change (Safari Village Toilet Block - Left)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading to the Safari Toilet Block - Left.
- The ramp/slope gradient is slight.
- The ramp/slope is permanent.
- There is a level landing at the top of the ramp/slope.
- The ramp does have handrails.
- The handrails are on both sides.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located to the right as you face the entrance.
- There is/are 4 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides.
- The ramp/slope does bypass the step(s).
Changing Places (Safari Village Toilet Block - Left)
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Location and Access
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- The facility is located to the left of the Safari Café.
- The facility is approximately 30m (32yd 2ft) from the Safari Café.
- The facility is in addition to standard and accessible toilets.
- The facility is not located close to other managed facilities (e.g. reception or service counter).
- There is ramped/sloped access to the facility.
- The facility surveyed is not for the sole use of disabled people.
- There is a high colour contrast between the external door and wall .
- There is a high colour contrast between the internal door and wall.
- You do not need a key for the facility.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The door opens outwards.
- The door is easy to open.
- The door is locked by a lever twist.
- The door has a horizontal grab rail.
- The width of the door is 84cm (2ft 9in).
- The dimensions of the facility are 189cm x 205cm.
- The ceiling height is at a minimum of 2.4m.
- There is not a clear 200cm x 180cm manoeuvring space in the facility.
- The facility has a non-slip floor.
- There is a medium colour contrast between the walls and floor.
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Toilet Details
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- The facility toilet has a transfer space on one side only.
- The transfer space on the left as you face the toilet is 120cm (3ft 11in).
- Dropdown rails are provided.
- As you face the toilet the dropdown rail(s) is/are on the left.
- There is a high colour contrast between the dropdown rail(s) and wall.
- As you face the toilet the vertical grab rail is on the left.
- There is a high colour contrast between the wall-mounted grab rails to the left of the toilet and wall .
- The height of the toilet seat above floor level is 48cm (1ft 7in).
- There is a push button flush.
- There is a toilet roll holder.
- The height of the toilet roll holder is 90cm.
- The toilet has a cistern.
- There is a low colour contrast between the toilet seat and pan.
- There is an emergency alarm for the toilet.
- The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
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Changing Bench and Hoist Details
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- The facility changing bench is free standing.
- The facility changing bench height is adjustable.
- The length of the facility changing bench is 150cm (4ft 11in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in the cubicle.
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Shower Details
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- There is not a shower unit with a detachable shower head.
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Other Facilities
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- A privacy screen is not available.
- The type of wash basin is fixed.
- The height of the wash basin is 70cm.
- The wash basin tap type is lever.
- There is a mixer tap.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on both sides.
- There is a low colour contrast between the wash basin grab rail(s) and wall.
- There is a soap dispenser.
- The soap dispenser is at the recommended height of 80cm-100cm.
- The height of the soap dispenser is 84cm.
- Wide tear off paper roll is not available.
- There is not a hand dryer.
- There is a towel dispenser.
- The towel dispenser is at the recommended height of 80cm-100cm.
- The height of the towel dispenser is 97cm.
- There is a mirror.
- There is a/are sanitary and clinical waste disposal units.
- There is not an emergency alarm for the facility.
- There is not a coat hook.
- There is not a red flashing fire alarm beacon within the room.
- The lighting levels are moderate to good.
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Comments
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- The height of the baby change is 70cm.
- Access to the baby change in this area is obstructed by the changing bench.
Standard Toilet(s) (Safari Village Toilet Block - Left)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
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- The female and male toilet facilities that were surveyed are located to the left of the Safari Café.
- The female and male toilets are approximately 30m (32yd 2ft) from the Safari Café.
- Inside the venue, there is not level access to the female and male toilets.
- Lighting levels in the female and male toilets are moderate to good.
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Baby Change Facilities
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- Baby change facilities are located within the venue.
- Baby change facilities are located in the standard female and male toilets.
- The height of the baby change table once extended is 75cm (2ft 6in).
Toilet with Adaptations (Safari Village Toilet Block - Right)
- Accessible toilet facilities are available.
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Location and Access
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- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 20m (21yd 2ft) from the Safari Café.
- This accessible toilet is located to the right in the Safari Village.
- There is not level access to this accessible toilet.
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Features and Dimensions
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- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door may be difficult to open.
- The dimensions of the accessible toilet are 210cm x 210cm (6ft 11in x 6ft 11in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 128cm (4ft 2in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
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- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 55cm (1ft 10in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
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- The contrast between the external door and wall is good.
- There is a high colour contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are good.
Parent and Baby Room (Safari Village Toilet Block - Right)
- The parent and baby room is located to the right of the Safari Café.
- The parent and baby room is approximately 20m from the Safari Café.
- There is ramped/sloped access to the parent and baby room.
- Staff do not need to be notified for use of the room.
- There is pictorial signage on or near the parent and baby room door.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 80cm (2ft 7in).
- There are disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 85cm.
- The wash basin tap type is lever.
- There is/are not chair(s) in the parent and baby room.
- There is a toilet in the parent and baby room.
- There is not a red flashing fire alarm beacon within the room.
- The lighting levels are moderate to good.
Level Change (Safari Village Toilet Block - Right - Accessible Toilet and Parent and Baby Room)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading to the accessible toilet and parent and baby room.
- The ramp/slope gradient is slight.
Standard Toilet(s) (Safari Village Toilet Block - Right)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located to the right of Safari Café.
- The female and male toilets are approximately 20m (21yd 2ft) from the Safari Café.
- Inside the venue, there is not level access to the female and male toilets.
- Lighting levels in the female and male toilets are moderate to good.
Level Change (Safari Village Toilet Block - Right - Standard Toilets)
- There is a ramp/slope to access this area/service.
- The ramp/slope is located leading to the female and male standard toilets.
- The ramp/slope gradient is slight.
- There is a/are step(s) to access this area/service.
- The step(s) is/are located in front of the entrances to the female and male standard toilets.
- The step(s) is/are located in front of the entrance.
- There is/are 1-2 step(s) to the area/service.
- There is not tactile paving at the top and bottom of the steps.
- The step(s) is/are not clearly marked.
- The step(s) is/are medium height (11cm - 17cm).
- There is not a/are not handrail(s) at the step(s).
- The ramp/slope does not bypass the step(s).
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Comments
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- Photograph 3 shows the single step without handrails in front of the male standard toilet.
Additional Info
- A bowl of water can be provided for an assistance dog.
- The assistance dog toilet area is located in the car park area.