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Yorkshire Wildlife Park - Safari Village

Hurst Lane, Auckley , Doncaster, DN9 3HQ

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Access Guide

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COVID-19 Information

  • The information in this section was taken in February 2022.
  • There is not a member of staff available at the entrance.
  • There is not a hand sanitiser available at the entrance.
  • Hand sanitisers are available inside the venue.
  • There are wall mounted hand sanitisers located throughout the Hive and the Wildlife Park.
  • There is not a limited number of people allowed inside.
  • There is not a one-way system throughout.
  • There is not clear signage inside to help with social distancing.
  • There are protective clear screens located at desks/counters.
  • Toilets are available.
  • For more information about the measures in place for Covid-19 please click here (new tab) .

Introduction

  • Comments View
    • For Information on the Changing Places, and additional accessible and standard toilets please see the Yorkshire Wildlife Park Visitors Entrance - The Hive.

Opening Hours

Location

  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest National Rail station is Doncaster.

Parking

  • The venue does have its own car park.
  • Venue Car Park View
    • Parking is free for all users.
    • The car park is located at the front of the venue.
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 300cm x 600cm (9ft 10in x 19ft 8in).
    • The nearest Blue Badge bay is 100m (109yd 1ft) from the main entrance.
    • The furthest Blue Badge bay is 150m (164yd 2in) from the main entrance.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are loose chippings.
    • The car park surface is loose chippings.
    • There is a road to cross between the car park and the entrance.
    • The road is generally quiet.
    • The car park does not have a height restriction barrier.
  • Drop-off Point View
    • There is a designated drop off point.
    • The drop off point is located in front of the Zone 1 Blue Badge car park area.
  • Comments View
    • The car park is split into zones 1 to 7.
    • Zone 1 is for Blue Badge holders only.
    • The surface of the Blue Badge bays is loose chippings with concrete paths.

Access Point (Main Entrance)

  • Access Point View
    • This information is for the access point located beyond the car park.
    • There is not an information board/map at this access point.
    • There is ramped/sloped access at this access point.
    • There is a gate which opens towards you (pull).
    • The gate is permanently held open.
  • Ramp/Slope View
    • The ramp/slope is located leading from the car park to the venue.
    • The gradient of the ramp/slope is slight.

The Hive

  • The Hive is the area between the access point and the Yorkshire Wildlife Park Entrance. This area is free to enter.
  • The Hive houses the Hex Hotel, forthcoming Conference Centre, Amphitheatre and eateries including Evolution Experience Restaurant, Wilds Café Bistro and independent shops.
  • The surface of the pathways around the Hive are resin.
  • Most of the area is flat with some easy slopes.
  • There are picnic areas with fixed bench seating and single benches throughout this area.
  • Music is played throughout The Hive.

Outside Access (Guest Services)

  • Entrance View
    • This information is for the entrance located beyond The Hive.
    • There is step-free access at this entrance.
    • There is not a bell/buzzer.
    • There is not an intercom.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 103cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

Reception (Guest Services)

  • The desk/counter is 1m (3ft 3in) from the Guest Services entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is medium height (77cm - 109cm).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are good.
  • There is not a hearing assistance system.
  • Comments View
    • Wheelchairs, motorised scooters, double and single child buggies are available for use whilst visiting.
    • These can be booked online or at Guest Services.

Ticket Windows

  • This area is located beyond The Hive and is adjacent to Guest Services.
  • There are eight windows, some of which are only manned during busy periods.
  • The windows are 96cm high.
  • Window five is lowered for wheelchair users, and is at a height of 68cm.
  • There is a fixed hearing loop at all of the windows.

Yorkshire Wildlife Park - Access Points

  • The Yorkshire Wildlife Park gated access points are to the right of the ticket windows. There is level access to the access points.
  • There are ten individual access points, all of which are only manned during busy periods.
  • The access points are 112cm wide.
  • The desks are 93cm high.

Outside Access (Safari Store)

  • Entrance View
    • This information is for the entrance located within the Safari Village.
    • There is ramped/sloped access at this entrance.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 162cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.

Inside Access (Safari Store)

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are good.
  • Comments View
    • There are table and chairs without armrests at the rear of the store.
    • The height of the tables is 74cm.

Outside Access (Safari Café)

  • Entrance View
    • This information is for the entrance located within the Safari Village.
    • There is step-free access at this entrance.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) may be difficult to open.
    • The width of the door opening is 91cm.
  • Ramp/Slope View
    • The ramp/slope is located leading to the entrance.
    • The gradient of the ramp/slope is slight.

Inside Access (Safari Café)

  • There is level access to the service(s).
  • There is not a hearing assistance system.
  • This venue does not play background music.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are good.

Eating and Drinking (Safari Café)

  • The following information is for the café.
  • The café is located in the Safari Village.
  • Full table service is not available.
  • Food or drinks are ordered from the service counter.
  • Food or drinks can be brought to the table.
  • There is not a lowered section at the counter.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • Some chairs have armrests.
  • The nearest table is approximately 5m (5yd 1ft) from the café entrance.
  • The distance between the floor and the lowest table is 40cm (1ft 4in).
  • The distance between the floor and the highest table is 105cm (3ft 5in).
  • The standard height for tables is 70cm.
  • There is ample room for a wheelchair user to manoeuvre.
  • Plastic / takeaway cups are not available.
  • Plastic / takeaway cutlery is not available.
  • Drinking straws are available.
  • Menus are hand held and wall.
  • Menus are not available in Braille.
  • Menus are not available in large print.
  • Picture menus are available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Comments View
    • Photographs 7 and 8 show the outdoor seating at the front of the café.
    • There are chairs with armrests available.

Level Change (Safari Café - Mezzanine Floor)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the rear of the café.
  • There is/are 15+ step(s) to the area/service.
  • The lighting levels at the step(s) are good.
  • The step(s) is/are clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on the right going up the step(s).
  • Comments View
    • The steps give access to the raised seating area and the mezzanine floor seating area within the café.
    • Photograph 4 shows the 4 clearly marked steps with a central handrail leading to further seating.
    • These steps are to the left of the counter.

Entrance (Safari Café - Toilet Block - Left - Internal Entrance)

  • This information is for the entrance located at the rear of the Safari Café.
  • Entrance View
    • There is step-free access at this entrance.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are easy to open.
    • The width of the door opening is 86cm.
  • Comments View
    • This entrance leads to the Safari Village Toilet Block Left and is strictly for use by Safari Café customers only.

Level Change (Safari Village Toilet Block - Left)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading to the Safari Toilet Block - Left.
  • The ramp/slope gradient is slight.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • The ramp does have handrails.
  • The handrails are on both sides.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located to the right as you face the entrance.
  • There is/are 4 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides.
  • The ramp/slope does bypass the step(s).

Changing Places (Safari Village Toilet Block - Left)

  • The facility is located to the left of the Safari Café.
  • The facility is approximately 30m (32yd 2ft) from the Safari Café.
  • The facility is in addition to standard and accessible toilets.
  • The facility is not located close to other managed facilities (e.g. reception or service counter).
  • There is ramped/sloped access to the facility.
  • The facility surveyed is not for the sole use of disabled people.
  • The colour contrast between the external door and wall is good.
  • The colour contrast between the internal door and wall is good.
  • You do not need a key for the facility.
  • There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • The door opens outwards.
  • The door is easy to open.
  • The door is locked by a lever twist.
  • The door has a horizontal grab rail.
  • The width of the door is 84cm (2ft 9in).
  • The dimensions of the facility are 189cm x 205cm.
  • The ceiling height is at a minimum of 2.4m.
  • There is not a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • The colour contrast between the walls and floor is fair.
  • The facility toilet is corner.
  • The transfer space on the left as you face the toilet is 120cm (3ft 11in).
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on the left.
  • The colour contrast between the dropdown rail(s) and wall is good.
  • As you face the toilet the vertical grab rail is on the left.
  • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a push button flush.
  • There is a toilet roll holder.
  • The height of the toilet roll holder is 90cm.
  • The toilet has a cistern.
  • The toilet seat colour contrast is poor.
  • There is an emergency alarm for the toilet.
  • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
  • The facility changing bench is free standing.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 150cm (4ft 11in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in the cubicle.
  • There is not a shower unit with a detachable shower head.
  • A privacy screen is not available.
  • The type of wash basin is fixed.
  • The height of the wash basin is 70cm.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • The colour contrast between the wash basin grab rail(s) and wall is poor.
  • There is a soap dispenser.
  • The soap dispenser is at the recommended height of 80cm-100cm.
  • The height of the soap dispenser is 84cm.
  • Wide tear off paper roll is not available.
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser is at the recommended height of 80cm-100cm.
  • The height of the towel dispenser is 97cm.
  • There is a mirror.
  • There is a/are sanitary and clinical waste disposal units.
  • There is not an emergency alarm for the facility.
  • There is not a coat hook.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels are moderate to good.
  • Comments View
    • The height of the baby change is 70cm.
    • Access to the baby change in this area is obstructed by the changing bench.

Standard Toilet(s) (Safari Village Toilet Block - Left)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located to the left of the Safari Café.
    • The female and male toilets are approximately 30m (32yd 2ft) from the Safari Café.
    • Inside the venue, there is not level access to the female and male toilets.
    • Lighting levels in the female and male toilets are moderate to good.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the standard female and male toilets.
    • The height of the baby change table once extended is 75cm (2ft 6in).

Accessible Toilet (Safari Village Toilet Block - Right)

  • Accessible toilet facilities are available.
  • Location and Access View
    • There is pictorial and written text signage on or near the toilet door.
    • This accessible toilet is approximately 20m (21yd 2ft) from the Safari Café.
    • This accessible toilet is located to the right in the Safari Village.
    • There is not level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 85cm (2ft 9in).
    • The door may be difficult to open.
    • The dimensions of the accessible toilet are 210cm x 210cm (6ft 11in x 6ft 11in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 128cm (4ft 2in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are sanitary and non-infectious waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 55cm (1ft 10in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is good.
    • The contrast between the dropdown rail(s) and wall is good.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.

Parent and Baby Room (Safari Village Toilet Block - Right)

  • The parent and baby room is located to the right of the Safari Café.
  • The parent and baby room is approximately 20m from the Safari Café.
  • There is ramped/sloped access to the parent and baby room.
  • Staff do not need to be notified for use of the room.
  • There is pictorial signage on or near the parent and baby room door.
  • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby change table is not height adjustable.
  • The height of the baby change table once extended is 80cm (2ft 7in).
  • There are disposal facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 85cm.
  • The wash basin tap type is lever.
  • There is/are not chair(s) in the parent and baby room.
  • There is a toilet in the parent and baby room.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels are moderate to good.

Level Change (Safari Village Toilet Block - Right - Accessible Toilet and Parent and Baby Room)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading to the accessible toilet and parent and baby room.
  • The ramp/slope gradient is slight.

Standard Toilet(s) (Safari Village Toilet Block - Right)

Level Change (Safari Village Toilet Block - Right - Standard Toilets)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located leading to the female and male standard toilets.
  • The ramp/slope gradient is slight.
  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located in front of the entrances to the female and male standard toilets.
  • The step(s) is/are located in front of the entrance.
  • There is/are 1-2 step(s) to the area/service.
  • There is not tactile paving at the top and bottom of the steps.
  • The step(s) is/are not clearly marked.
  • The step(s) is/are medium height (11cm - 17cm).
  • There is not a/are not handrail(s) at the step(s).
  • The ramp/slope does not bypass the step(s).
  • Comments View
    • Photograph 3 shows the single step without handrails in front of the male standard toilet.

Additional Info

  • A bowl of water can be provided for an assistance dog.
  • The assistance dog toilet area is located in the car park area.