Access Guide
Introduction
- Services / facilities within the grounds include the Hive housing the Hex Hotel, eateries including Wilds Café Bistro, Evolution Experience Restaurant, Uproar Play Barn, various independent shops and a conference centre.
Beyond the Yorkshire Wildlife Park Entrance there are themed animal areas further eateries and an education centre. There is also a camping site in the grounds. - Yorkshire Wildlife Park - iCaramba link (new tab) - click here.
- Yorkshire Wildlife Park - Into Africa link (new tab) - click here.
- Yorkshire Wildlife Park - Lion Country link (new tab) - click here.
- Yorkshire Wildlife Park - Safari Village link (new tab) - click here.
- Yorkshire Wildlife Park - Money Playhouse and Outlook Conference Suite link (new tab) - click here.
- Yorkshire Wildlife Park - Education Centre link (new tab) - click here.
Opening Hours
Location
- There is not a bus stop within 150m (164yds) of the venue.
- The nearest National Rail station is Doncaster.
Parking
- The venue does have its own car park.
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Venue Car Park
View
- Parking is free for all users.
- The car park is located at the front of the venue.
- The car park type is open air/surface.
- Parking spaces for Blue Badge holders cannot be booked in advance.
- There is/are 10+ Blue Badge parking bay(s) within the car park.
- The dimensions of the Blue Badge parking bay(s) are 300cm x 600cm (9ft 10in x 19ft 8in).
- The nearest Blue Badge bay is 100m (109yd 1ft) from the main entrance.
- The furthest Blue Badge bay is 150m (164yd 2in) from the main entrance.
- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are loose chippings.
- The car park surface is loose chippings.
- There is a road to cross between the car park and the entrance.
- The road is generally quiet.
- The car park does not have a height restriction barrier.
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Drop-off Point
View
- There is a designated drop off point.
- The drop off point is located in front of the Zone 1 Blue Badge car park area.
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Comments
View
- The car park is split into zones 1 to 7.
- Zone 1 is for Blue Badge holders only.
- The surface of the Blue Badge bays is loose chippings with concrete paths.
Access Point (Main Entrance)
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Access Point
View
- This information is for the access point located beyond the car park.
- There is not an information board/map at this access point.
- There is ramped/sloped access at this access point.
- There is a gate which opens towards you (pull).
- The gate is permanently held open.
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Ramp/Slope
View
- The ramp/slope is located leading from the car park to the venue.
- The gradient of the ramp/slope is slight.
The Hive
- The Hive is the area between the access point and the Yorkshire Wildlife Park Entrance. This area is free to enter.
- The Hive houses the Hex Hotel, forthcoming Conference Centre, Amphitheatre and eateries including Evolution Experience Restaurant, Wilds Café Bistro and independent shops.
- The surface of the pathways around the Hive are resin.
- Most of the area is flat with some easy slopes.
- There are picnic areas with fixed bench seating and single benches throughout this area.
- Music is played throughout The Hive.
Amphitheatre
- The Amphitheatre is located in The Hive.
- There is tiered fixed bench seating facing the centre stage.
- There is a steep slope at the centre and to the left and right leading to the seating.
- There is a handrail at the left and right slopes.
- There is a similar Amphitheatre adjacent to the Safari Village in the Wildlife Park.
Outside Access (Guest Services)
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Entrance
View
- This information is for the entrance located beyond The Hive.
- There is step-free access at this entrance.
- There is not a bell/buzzer.
- There is not an intercom.
- The main door(s) open(s) towards you (pull).
- The door(s) is/are single width.
- The width of the door opening is 103cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Reception (Guest Services)
- The desk/counter is 1m (3ft 3in) from the Guest Services entrance.
- There is level access to the desk/counter from the entrance.
- The desk/counter is medium height (77cm - 109cm).
- The desk/counter has a low (76cm or lower) section.
- The lighting levels are good.
- There is not a hearing assistance system.
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Comments
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- Wheelchairs, motorised scooters, double and single child buggies are available for use whilst visiting.
- These can be booked online or at Guest Services.
Ticket Windows
- This area is located beyond The Hive and is adjacent to Guest Services.
- There are eight windows, some of which are only manned during busy periods.
- The windows are 96cm high.
- Window five is lowered for wheelchair users, and is at a height of 68cm.
- There is a fixed hearing loop at all of the windows.
Yorkshire Wildlife Park - Access Points
- The Yorkshire Wildlife Park gated access points are to the right of the ticket windows. There is level access to the access points.
- There are ten individual access points, all of which are only manned during busy periods.
- The access points are 112cm wide.
- The desks are 93cm high.
Yorkshire Wildlife Park
- The paths beyond the Yorkshire Wildlife Park gated access points take you to the various themed areas of the park including Safari Village and iCaramba. The surface of the paths in the Wildlife Park are concrete with some loose pebbles.
- There are some easy slopes throughout.
Changing Places (The Hive - Toilet Block - Left and Right Transfer)
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Location and Access
View
- The facility is located at the centre of The Hive.
- The facility is approximately 100m (109yd 1ft) from the main entrance.
- The facility is in addition to standard and accessible toilets.
- The facility is not located close to other managed facilities (e.g. reception or service counter).
- There is level access to the facility.
- The facility surveyed is for the sole use of disabled people.
- There is a high visual contrast between the external door and wall .
- There is a high visual contrast between the internal door and wall.
- You do need a key for the facility.
- The key is a radar key.
- The key can be obtained from Guest Services.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The door opens outwards.
- The door may be difficult to open.
- The door is locked by a lever twist.
- The door has a horizontal grab rail.
- The width of the door is 106cm (3ft 6in).
- The dimensions of the facility are 295cm x 400cm.
- The ceiling height is at a minimum of 2.4m.
- There is a clear 200cm x 180cm manoeuvring space in the facility.
- The facility has a non-slip floor.
- There is a medium visual contrast between the walls and floor.
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Toilet Details
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- The facility toilet has a transfer space on both sides.
- The transfer space on the right as you face the toilet is 140cm (4ft 7in).
- The transfer space on the left as you face the toilet is 90cm (2ft 11in).
- Dropdown rails are provided.
- As you face the toilet the dropdown rail(s) is/are on both sides.
- There is a high visual contrast between the dropdown rail(s) and wall.
- As you face the toilet there are vertical grab rails on both sides.
- There is a high visual contrast between the wall-mounted grab rails to the left of the toilet and wall .
- There is a high visual contrast between the wall-mounted grab rails to the right of the toilet and wall.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a spatula flush.
- There is not a toilet roll holder.
- The toilet has a cistern.
- There is a high visual contrast between the toilet seat and pan.
- There is an emergency alarm for the toilet.
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Changing Bench and Hoist Details
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- The facility changing bench is wall mounted.
- The facility changing bench height is adjustable.
- The length of the facility changing bench is 180cm (5ft 11in).
- The facility hoist is powered overhead.
- The overhead hoist covers all areas in the cubicle.
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Shower Details
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- There is a shower unit with a detachable shower head.
- The shower head is height adjustable.
- The adjustable shower head can be placed between 105cm and 185cm when mounted.
- There is no seat for the shower.
- There is a vertical grab rail for the shower.
- There is a high visual contrast between the vertical grab rail(s) for the shower and wall.
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Other Facilities
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- A privacy screen is available.
- The type of wash basin is adjustable.
- The wash basin tap type is lever.
- There is a mixer tap.
- Wall mounted grab rails are available at the wash basin.
- As you face the wash basin, the wall mounted grab rails are on both sides.
- There is a high visual contrast between the wash basin grab rail(s) and wall.
- There is a soap dispenser.
- The soap dispenser is not at the recommended height of 80cm-100cm.
- The height of the soap dispenser is 102cm.
- Wide tear off paper roll is available.
- The wide paper roll dispenser is not at the recommended height of 80cm-100cm.
- The height of the wide paper roll dispenser is 121cm.
- There is a hand dryer.
- The hand dryer is at the recommended height of 80cm-100cm.
- The height of the hand dryer is 84cm.
- There is a towel dispenser.
- The towel dispenser is at the recommended height of 80cm-100cm.
- The height of the towel dispenser is 95cm.
- There is a mirror.
- The mirror is placed at a lower level or at an angle for ease of use.
- There is a/are sanitary and non-infectious waste disposal units.
- There is an emergency alarm for the facility.
- The emergency pull cord alarm is tied up and out of reach (higher than 10cm (4") from floor).
- There is a coat hook.
- There are coat hooks in the toilet at 108cm and 143cm from the floor.
- There is not a red flashing fire alarm beacon within the room.
- The lighting levels are moderate to good.
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Comments
View
- The door to the toilet block opens towards you automatically by push pad.
- The width of the door is 106cm.
- The height of the entrance and exit push pads is 105cm.
Toilet with Adaptations (The Hive - Toilet Block - Left Transfer)
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 100m (109yd 1ft) from the main entrance.
- This accessible toilet is located at the centre of The Hive.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 88cm (2ft 11in).
- The door is easy to open.
- The dimensions of the accessible toilet are 153cm x 215cm (5ft x 7ft 1in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the left.
- The lateral transfer space is 89cm (2ft 11in).
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high visual contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
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Comments
View
- The door to the toilet block opens towards you automatically by push pad.
- The width of the door is 106cm.
- The height of the entrance and exit push pads is 105cm.
Standard Toilet(s) (The Hive - Toilet Block)
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Availability and Location of Standard Toilets
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- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located within The Hive toilet block.
- The female and male toilets are approximately 100m (109yd 1ft) from the main entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are moderate to good.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the female and male standard toilets.
- The height of the baby change table once extended is 70cm (2ft 4in).
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Comments
View
- There is a lowered sink in the female and male standard toilets, at heights of 62cm.
- There is a lowered urinal in the male standard toilet.
Toilet with Adaptations (Yorkshire Wildlife Park Access Point - Toilet Block - Right Transfer)
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial and written text signage on or near the toilet door.
- This accessible toilet is approximately 15m (16yd 1ft) from the Yorkshire Wildlife Park access points.
- This accessible toilet is located to the left beyond the Yorkshire Wildlife Park access points.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 85cm (2ft 9in).
- The door is easy to open.
- The dimensions of the accessible toilet are 174cm x 212cm (5ft 9in x 6ft 11in).
- There is not sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- There is a dropdown rail on the transfer side.
- There is a flush on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 50cm (1ft 8in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high visual contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is good.
- The lighting levels are moderate to good.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within this accessible toilet.
- The height of the baby change table once extended is 80cm (2ft 7in).
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Comments
View
- The door to this toilet block opens towards you (pull), may be difficult to open and is 107cm wide.
Standard Toilet(s) (Yorkshire Wildlife Park Access Point - Toilet Block)
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Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located beyond the Yorkshire Wildlife Park access point.
- The female and male toilets are approximately 15m (16yd 1ft) from the Yorkshire Wildlife Park access point.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are moderate to good.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the female and male standard toilets.
- The height of the baby change table once extended is 81cm (2ft 8in).
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Comments
View
- There is a lowered sink in the female and male standard toilets, at a height of 61cm.
- There is a lowered urinal in the male standard toilet.
Outside Access (Wilds Café Bistro)
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Entrance
View
- This information is for the entrance located at the front of the café.
- There is step-free access at this entrance.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 180cm.
- There is a small lip on the threshold of the entrance, with a height of 2cm or below.
Inside Access (Wilds Café Bistro)
- There is level access to the service(s).
- There is not a hearing assistance system.
- This venue does play background music.
- Music is played throughout the venue.
- Motorised scooters are welcomed in public parts of the venue.
- The lighting levels are good.
Eating and Drinking (Wilds Café Bistro)
- The following information is for the restaurant/bar.
- The bar does serve food.
- Full table service is available.
- Food or drinks are ordered from the service counter.
- Food or drinks can be brought to the table.
- There is not a lowered section at the counter.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests.
- The nearest table is approximately 2m (2yd 7in) from the entrance.
- The distance between the floor and the lowest table is 73cm (2ft 5in).
- The distance between the floor and the highest table is 111cm (3ft 8in).
- There is ample room for a wheelchair user to manoeuvre.
- Takeaway cutlery is available.
- Drinking straws are not available.
- Menus are hand held only.
- Menus are not available in Braille.
- Menus are not available in large print.
- Picture menus are not available.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- The type of food served here is hot and cold meals and snacks.
Toilet with Adaptations (Wilds Café Bistro - Right Transfer)
- Accessible toilet facilities are available.
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Location and Access
View
- There is pictorial signage on or near the toilet door.
- This accessible toilet is approximately 10m (10yd 2ft) from the entrance.
- This accessible toilet is located to the left and ahead as you enter.
- There is level access to this accessible toilet.
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Features and Dimensions
View
- This is a shared toilet.
- A key is not required for the accessible toilet.
- The door opens outwards.
- The door is locked by a locking handle.
- The width of the accessible toilet door is 86cm (2ft 10in).
- The door is easy to open.
- The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
- There is sufficient turning space in the cubicle for a wheelchair user.
- There is a lateral transfer space.
- As you face the toilet pan the transfer space is on the right.
- The lateral transfer space is 84cm (2ft 9in).
- There is a dropdown rail on the transfer side.
- There is a flush, however it is not on the transfer side.
- The tap type is lever.
- There is a mixer tap.
- There is an emergency alarm.
- The emergency pull cord alarm is fully functional.
- Disposal facilities are available in the cubicle.
- There is a/are sanitary and non-infectious waste disposal units.
- There is not a/are not coat hook(s).
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Position of Fixtures
View
- Wall mounted grab rails are available for the toilet.
- As you face the toilet the wall-mounted grab rails are on both sides.
- There is not a shelf within the accessible toilet.
- There is a mirror.
- Mirrors are not placed at a lower level or at an angle for ease of use.
- The height of the toilet seat above floor level is 49cm (1ft 7in).
- There is a hand dryer.
- The hand dryer cannot be reached from seated on the toilet.
- The hand dryer is not placed higher than 100cm (3ft 3in).
- There is not a towel dispenser.
- There is a toilet roll holder.
- The toilet roll holder can be reached from seated on the toilet.
- The toilet roll holder is not placed higher than 100cm (3ft 3in).
- There is a wash basin.
- The wash basin can be reached from seated on the toilet.
- The wash basin is not placed higher than 74cm (2ft 5in).
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Colour Contrast and Lighting
View
- The contrast between the external door and wall is good.
- There is a high visual contrast between the internal door and wall.
- The contrast between the wall-mounted grab rail(s) and wall is good.
- There is a good colour contrast between the dropdown rail(s) and wall.
- The contrast between the walls and floor is fair.
- The lighting levels are moderate to good.
Standard Toilet(s) (Wilds Café Bistro)
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Availability and Location of Standard Toilets
View
- Standard toilet facilities are available.
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Access to Standard Female and Male Toilet(s)
View
- The female and male toilet facilities that were surveyed are located ahead and to the left as you enter.
- The female and male toilets are approximately 15m (16yd 1ft) from the entrance.
- Inside the venue, there is level access to the female and male toilets.
- Lighting levels in the female and male toilets are moderate to good.
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Baby Change Facilities
View
- Baby change facilities are located within the venue.
- Baby change facilities are located within the female standard toilet.
- The height of the baby change table once extended is 79cm (2ft 7in).
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Comments
View
- There are lowered sinks in the female and male standard toilet, at a height of 51cm.
Parent and Baby Room (Wilds Café Bistro)
- There is a parent and baby room for public use.
- The parent and baby room is located ahead and to the left as you enter.
- The parent and baby room is approximately 15m from the entrance.
- There is step-free access to the parent and baby room.
- Staff do not need to be notified for use of the room.
- There is pictorial and written text signage on or near the parent and baby room door.
- The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
- The baby change table is not height adjustable.
- The height of the baby change table once extended is 95cm (3ft 1in).
- There are disposal facilities in the parent and baby room.
- There is a wash basin in the parent and baby room.
- The height of the wash basin is 82cm.
- The wash basin tap type is push.
- There is/are not chair(s) in the parent and baby room.
- There is not a toilet in the parent and baby room.
- There is not a red flashing fire alarm beacon within the room.
- The lighting levels are moderate to good.
Additional Info
- A bowl of water can be provided for an assistance dog.
- An assistance dog toilet area can be provided onsite.
- The assistance dog toilet area is located in the car park area.
