Access Guide
Getting To The Hospital
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By Road
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- The postcode to use for the sat nav is SG1 4AB.
Lister Hospital is easily accessed from the North or South using the A1(M).
From the A1(M) come off at Junction 8 in Stevenage and follow the A602 up the mini roundabout.
At the roundabout take the first exit onto Coreys Mill Lane.
The main entrance to the Lister Hospital is located off Coreys Mill Lane. - There is a multi-storey car park on site for patients and visitors.
There are also standard on street parking bays on Coreys Mill Lane.
- The postcode to use for the sat nav is SG1 4AB.
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By Bus
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- There are two bus stops just outside the grounds of the hospital.
Bus stop A buses include: 55, 80, 300, 301, 386, 390 and 635.
Bus stop B buses include: 55, 80, 300, 301, 386, 390, 635, SB8 and SB9. - There is an onsite bus stop.
- The bus stops are located at the front of the hospital on Coreys Mill Lane.
- The two bus stops are fully sheltered and have benched seating. There is limited space for a wheelchair user.
- There are two bus stops just outside the grounds of the hospital.
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By Train
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- The nearest train station is Stevenage Station.
The hospital is 1.8 miles (36 minute walk) from the train station.
The station is served by Great Northern, Hull Trains, LNER and Thameslink.
- The nearest train station is Stevenage Station.
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Useful Links
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- Link to getting to Lister Hospital.
- To view the web page described above click here (opens in new tab).
- Accessibility at Stevenage Station.
- To view the web page described above click here (opens in new tab).
- Bus timetables and ticketing information.
- To view the web page described above click here (opens in new tab).
Getting Help and Assistance
- To see the hospital map please click here (opens new tab).
- There is a Patient Advice and Liaison Service (PALS) at the hospital.
- The Patient Advice and Liaison Service (PALS) is located along the main hospital corridor next to WHSmith.
- The telephone number for the Patient Advice and Liaison Service (PALS) is 01438 284 678.
- The email address for the Patient Advice and Liaison Service (PALS) is [email protected].
- There are volunteers available for help and assistance at the hospital.
- Volunteers can be found at the main reception.
- Documents are available in an alternative format and can be provided to include: Braille on request, large print on request and different languages on request.
- There is not an assistance dog toilet or toileting area on the hospital site.
- Water bowls for assistance dogs are available.
- BSL interpreters can be provided on request.
- Language interpreters can be provided on request.
- A mobility scooter charging point is not available at the hospital.
- Mobility aids are available to help patients move around and include; wheelchairs.
- To obtain mobility aids please contact a member of staff at the reception desk.
- Additional hospital services link (new tab) - click here.
Parking (Multi-Storey Car Park)
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Car Park
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- The car park is located on the right side of the hospital grounds.
- The car park is multi-storey.
- The car park surface consists of tarmac.
- The height of the restriction barrier is 210cm.
- There are 15+ designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 230cm (width) x 470cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 128cm.
- The nearest designated bay is 10m from the multi-storey car park lift.
- The most accessible route from the Blue Badge parking has step-free level access, a lift, manual doors and doors permanently held open.
- The Blue Badge bays are available from level 4 upwards of the multi-storey car park.
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Charges and Restrictions
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- This car park is for staff, visitors and Blue Badge holders only.
- Parking is not free for all users.
- Parking is free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located on level 1 of the multi-storey car park, in front of the main entrance.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- View information on parking policies/charges (opens new tab).
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Electric Vehicle Charging Points
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- There are 4 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 230cm (width) x 470cm (depth).
- The controls are not at a suitable height for a wheelchair user.
- The nozzle holster is at a suitable height for a wheelchair user.
- The charging points require an app or tap and pay (contactless payment).
- There are no electric vehicle charging points designated for Blue Badge holders.
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Drop-off Point
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- There is a designated drop-off point available.
- The designated drop-off point is located on level 1 of the multi-storey car park.
- There is a dropped kerb with tactile paving from the drop-off point.
Getting To (Peabodys Coffee)
- Peabodys Coffee is/are located on level 2 of the main hospital building.
- Access to Peabodys Coffee is via the main entrance.
- Enter the hospital via the Main Entrance and follow the corridor directly ahead, going past the reception.
Continue towards the very end of this corridor and the lift lobby is located on the right.
Enter the lift lobby then turn left.
Follow the corridor and the entrance to Peabodys Coffee is located on the left. - There is step free access to Peabodys Coffee.
- Peabodys Coffee is approximately 75m from the main entrance.
- There are resting areas along the route.
- Wayfinding signage is provided.
- Dementia friendly signage is not provided.
- There is some flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
- There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.
Entrance (Main Entrance)
- This entrance is located on the right side of the hospital building.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There is an intercom at a height of 113cm.
- The height of the hand sanitiser is 96cm.
- The width of the opening is 229cm.
- There is a second set of double automatic doors.
- The second set of doors are permanently held open.
- The width of the opening is 187cm.
- There is a small lip on the threshold of the opening.
- The second set of doors have a high visual contrast.
- This entrance brings you into level 3 of the Blue Zone.
Opening Times (Peabodys Coffee)
- Monday 07:00 - 20:00.
- Tuesday 07:00 - 20:00.
- Wednesday 07:00 - 20:00.
- Thursday 07:00 - 20:00.
- Friday 07:00 - 20:00.
- Saturday 07:00 - 18:00.
- Sunday 07:00 - 18:00.
Eating and Drinking (Peabodys Coffee)
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Location and Access
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- The following information is for the café.
- The café is located on level 2.
- There is step-free access to the café.
- For access there are double manual doors which are permanently held open.
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Service and Menus
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- Tables cannot be booked in advance.
- There is a counter where food and drink can be ordered and a self service counter.
- Staff can bring food and/or drinks to tables.
- Menu types include; written wall menus and menu boards.
- Menus are clearly written.
- Menus are presented in contrasting colours.
- Staff can read menus to customers if requested.
- The type of food served here is hot and cold meals and snacks.
- Takeaway cups are available.
- Adapted cups are not available.
- Adapted cutlery is not available.
- Drinking straws are available.
- This area does not play background music.
- There is not a hearing assistance system.
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Service Counter(s)
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- The height of the counter is 95cm.
- There is a moveable card machine available for payment.
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Self-Service Counter(s)
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- The height of the counter is 98cm.
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Tables and Seating
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- There is ample room for a wheelchair user to manoeuvre.
- The majority of tables are accessible to wheelchair users.
- The distance between the floor and the underside of the lowest dining table is 62cm.
- The distance between the floor and the underside of the highest dining table is 76cm.
- The surface height of the highest table is 105cm.
- Some tables are permanently fixed.
- Some chairs are permanently fixed.
- Some chairs have armrests on both sides.
- There are also high tables, booths, stools and high stools.
- The type of flooring in this area is vinyl.
- There is flooring which is shiny and could cause issues with glare or look slippery to some people.
- The lighting levels are moderate to good.
Location of Toilet/Changing Facilities
- Accessible toilet facilities are located on the ground floor (level 3) and level 9 of the tower block.
- Female and male standard toilet facilities are located on the ground floor (level 3).
- Shared standard toilet facilities are located in the lift lobby of level 4, 5, 6, 7, 8, 9, 10 and 11.
Related Access Guides
- To view other Detailed Access Guides that are related to this one please use the links below.
- Main Entrance/Tower Block link (new tab) - click here.
- Multi Storey Car Park link (new tab) - click here.
