Access Guide
Overview
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About
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- This is a conference suite.
- Facilities available in the venue include: meeting rooms.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Kilmarnock.
- The nearest bus station is Kilmarnock Bus Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free level access at the most accessible entrance.
- There is step-free level access throughout.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair and mobility scooter charging facilities.
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: Braille (on request), large print (on request), Makaton (on request), different languages (on request) and audio commentary.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: equality and diversity training.
- Related Access Guides View
Parking (Rear of Castle)
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Car Park
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- The car park is located at the rear of the castle, accessed via the separate entrance from the main car park off Dean Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There is 1 designated Blue Badge parking bay available.
- The Blue Badge bay is clearly marked.
- The surveyed Blue Badge parking bay dimensions are 260cm (width) x 495cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 125cm.
- The nearest designated bay is 200m from the courtyard access point.
- The most accessible route from the Blue Badge parking has slight ramps or slopes.
- The Blue Badge bay is approximately 90m from the rear courtyard access point, although the route has steep slopes, and assistance may be required for the gates.
- This car park is close to the Dean Castle - Meeting Rooms and Dean Castle - Dower House conference facilities.
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Charges and Restrictions
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- Parking is free for all users.
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Electric Vehicle Charging Points
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- There are no electric vehicle charging points designated for Blue Badge holders.
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Drop-off Point
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- There is not a designated drop-off point available.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located to the left as you enter.
- The toilet with adaptations has a left hand transfer space.
- The shared step-free standard toilet facilities are located to the left as you enter.
Entrance
- This entrance is located at the front of the buildings to the rear of the castle.
- The entrance area is not clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free level access at the entrance.
- There is a single manual door at this entrance.
- The door opens towards you.
- The width of the opening is 77cm.
- There is a small lip on the threshold of the opening.
- The door has a high visual contrast.
Room (De Walden Suite)
- The room is located ahead as you enter, the entrance gives direct access into this room.
- The distance from the entrance is 1m.
- The most accessible route to the room has step-free level access.
- There is step-free level access into the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a medium visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables and long tables.
- Some surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a wash basin.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
Toilet with Adaptations (De Walden Suite - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the left as you enter the De Walden Suite.
- The distance from the entrance is 10m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is no signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 92cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 195cm (width) x 230cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 130cm (from the side of the toilet pan).
- There is a spatula flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a high visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 111cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a high visual contrast.
- The hand dryer is 84cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin.
- There are no coat hooks.
- The walls and floor have a medium visual contrast.
- Lighting levels were even at the time of the survey.
Room (Boyd Suite)
- The room is located to the left of the building.
- The distance from the entrance is 15m.
- The most accessible route to the room has step-free level access.
- There is no signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- The doors open towards you.
- The width of the opening is 100cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a medium visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- Some surface heights are suitable for wheelchair users.
- The clear underside space of some surfaces is suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television with subtitles and a wash basin.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.