Access Guide
Overview
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About
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- This is a conference facilities venue.
- Facilities available in the venue include: meeting rooms.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Kilmarnock.
- The nearest bus station is Kilmarnock Bus Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
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Getting In and Around
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- There is step-free access via a portable ramp at the most accessible entrance.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the first floor.
- Access throughout may include manual doors and narrow walkways.
- The ground and first floors can be accessed via stairs.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair and mobility scooter charging facilities.
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: Braille (on request), large print (on request), Makaton (on request), different languages (on request) and audio (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: Wi-Fi.
- Staff receive the following training: equality and diversity training.
- Related Access Guides View
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located through to the left as you enter.
- The transfer space varies between left and right in the toilets with adaptations.
- The male and female standard toilet facilities are located on the first floor.
Parking (Rear of Castle)
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Car Park
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- The car park is located at the rear of the castle, accessed via the separate entrance from the main car park off Dean Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There is 1 designated Blue Badge parking bay available.
- The Blue Badge bay is clearly marked.
- The surveyed Blue Badge parking bay dimensions are 260cm (width) x 495cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 125cm.
- The nearest designated bay is 200m from the courtyard access point.
- The most accessible route from the Blue Badge parking has slight ramps or slopes.
- The Blue Badge bay is approximately 90m from the rear courtyard access point, although the route has steep slopes, and assistance may be required for the gates.
- This car park is close to the Dean Castle - Meeting Rooms and Dean Castle - Dower House conference facilities.
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Charges and Restrictions
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- Parking is free for all users.
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Electric Vehicle Charging Points
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- There are no electric vehicle charging points designated for Blue Badge holders.
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Drop-off Point
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- There is not a designated drop-off point available.
Entrance
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is not a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a portable ramp at the entrance.
- The ramp has a steep gradient.
- The ramp is between 75cm and 150cm wide with no handrails.
- The ramp bypasses the steps.
- There are 2 steps with no handrails.
- The steps are unmarked.
- There is an intercom at a height of 115cm.
- There is a single manual door at this entrance.
- The door is permanently held open.
- The width of the opening is 106cm.
- The door has a medium visual contrast.
- There is a second single manual door.
- The second door opens towards you.
- The width of the opening is 88cm.
- The second door has a low visual contrast.
- There is step-free level access as you enter.
Getting Around
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the first floor, first floor standard toilets and additional rooms on the first floor.
- Access throughout may include manual doors and narrow walkways.
- There is a low visual contrast between the walls and floor in the majority of walkways.
- There is no (or very little) background noise.
- Wayfinding signage is not provided.
- Seating available in the walkways includes: sofas.
- Lighting levels vary due to the size of the space.
Room (Glencairn)
- The room is located through to the left as you enter.
- The distance from the entrance is 10m.
- The most accessible route to the room has step-free level access and manual doors.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens towards you.
- The width of the opening is 84cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor have a low visual contrast.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are not suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system could not be tested at the time of the survey.
- Additional facilities/services include: a television with subtitles.
- There is no (or very little) background noise in this room.
- Lighting levels were even at the time of the survey.
- Lighting levels are adjustable.
Stairs
- The stairs surveyed are located to the right as you enter.
- The ground and first floors can be accessed by these stairs.
- There are 17 steps between floors.
- The steps are unmarked and have a handrail on the right going up.
- The handrail is easy to grip.
- The handrail covers the flight of stairs throughout its length.
- The handrail does not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 15cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Toilet with Adaptations (Gents - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located through to the left as you enter.
- The distance from the entrance is 5m.
- The most accessible route to the toilet has step-free level access and manual doors.
- There is step-free level access into the facility.
- There is tactile and written text signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 86cm.
- The door has a twist lock.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 148cm (width) x 245cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet.
- The lateral transfer space is 70cm (from the side of the toilet pan).
- There is a lever flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 92cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 75cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the left as you face the wash basin.
- The wash basin grab rail has a low visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 127cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a medium visual contrast.
- The towel dispenser is 106cm from the floor.
- There is not a hand dryer.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a waste bin.
- There is one coat hook.
- The coat hook is 167cm from the floor.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
- The ladies toilet beside this is similar but offers a transfer space on the right.
