Access Guide
Overview
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About
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- This is a country park.
- Facilities available in the venue include: woodland and river walks and gardens, Dean Castle (free entry), Visitor Centre and Treehouse Café and the Rural Life Centre.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Kilmarnock.
- The nearest bus station is Kilmarnock Bus Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- The following areas have step-free access via ramps or slopes: paths throughout the grounds.
- The following areas have stepped access: some of the steeper paths around the estate.
- Access throughout may include uneven surfaces.
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Getting Help and Assistance
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- There is seating available.
- There is a designated safe space which can be used by people with dementia, autism or learning disabilities.
- The designated safe space is located within the Visitor Centre and Treehouse Café building.
- British Sign Language interpreters can be provided on request.
- Documents are available in the following formats: Braille (on request), large print (on request), Makaton (on request), different languages (on request) and audio (on request).
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Staff receive the following training: equality and diversity training.
- Related Access Guides View
Opening Times
- Monday 11:00 - 17:00.
- Tuesday 11:00 - 17:00.
- Wednesday 11:00 - 17:00.
- Thursday 11:00 - 17:00.
- Friday 11:00 - 17:00.
- Saturday 11:00 - 17:00.
- Sunday 11:00 - 17:00.
Toilet and Changing Facilities
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Toilet Facilities
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- There is 1 toilet with adaptations.
- The toilet with adaptations is located in the toilet block near the car park to the rear of the castle.
- The toilet with adaptations has a right hand transfer space.
- There are further toilets with adaptations within the Visitor Centre and Café building and within the Rural Life Centre.
- The male step-free standard toilet facilities are located in the toilet block near the car park to the rear of the castle.
- The female standard toilet facilities are located in the toilet block near the car park to the rear of the castle.
- There is a slight lip in the doorway to the female toilets.
- There are further standard male and female toilets within the Visitor Centre and Café building and within the Rural Life Centre.
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Changing Places and Changing Facilities
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- There is a Changing Place and Parent and Baby changing facility within the Visitor Centre and Café building.
Parking (Main)
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Car Park
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- The car park is located off Dean Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There are 2 designated Blue Badge parking bays available.
- The Blue Badge bays are clearly marked.
- The surveyed Blue Badge parking bay dimensions are 245cm (width) x 490cm (depth).
- There is a marked zone to one side but not at the rear.
- The width of the marked zone is 90cm.
- The nearest designated bay is 5m from the access point.
- The most accessible route from the Blue Badge parking has steep ramps or slopes and uneven surfaces.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
- There are two further designated bays with dimensions of 270cm by 600cm located on the access road to the castle, via the separate entrance further along Dean Road.
The designated bays on the access road are not clearly marked. - There is also further parking with one designated bay to the rear of the castle.
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Charges and Restrictions
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- Parking is free for all users.
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Electric Vehicle Charging Points
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- There are 2 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 290cm (width) x 500cm (depth).
- The controls are not at a suitable height for a wheelchair user.
- The nozzle holster is not at a suitable height for a wheelchair user.
- The charging points require tap and pay (contactless payment).
- There are no electric vehicle charging points designated for Blue Badge holders.
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Drop-off Point
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- There is not a designated drop-off point available.
Parking (Rear of Castle)
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Car Park
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- The car park is located at the rear of the castle, accessed via the separate entrance from the main car park off Dean Road.
- The car park is open air/surface.
- The car park surface consists of tarmac.
- There is 1 designated Blue Badge parking bay available.
- The Blue Badge bay is clearly marked.
- The surveyed Blue Badge parking bay dimensions are 260cm (width) x 495cm (depth).
- There is a marked zone to both sides and rear.
- The width of the marked zone is 125cm.
- The nearest designated bay is 200m from the courtyard access point.
- The most accessible route from the Blue Badge parking has slight ramps or slopes.
- The Blue Badge bay is approximately 90m from the rear courtyard access point, although the route has steep slopes, and assistance may be required for the gates.
- This car park is close to the Dean Castle - Meeting Rooms and Dean Castle - Dower House conference facilities.
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Charges and Restrictions
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- Parking is free for all users.
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Electric Vehicle Charging Points
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- There are no electric vehicle charging points designated for Blue Badge holders.
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Drop-off Point
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- There is not a designated drop-off point available.
Access Point
- This access point is located off the car park, near the Blue Badge bays.
- The approach to the access point has uneven surfaces and a bollard.
- The access point is clearly signed.
- Assistance is not available at the access point.
- There is step-free access via slope.
- The slope has a steep gradient.
- There is an open gap.
- The width of the opening is 182cm.
- There is step-free access via slope as you enter.
- The slope has a steep gradient.
- There are further access points from various roads surrounding the estate.
Outdoor Spaces
- The following is available in this area: parkland, woodland, gardens, a toilet block and a visitor centre.
- Outdoor areas consist of concrete or tarmac, grass, gravel, compact earth and decking.
- There are footpaths throughout.
- The majority of the paths are wide enough for wheelchair users.
- The following areas have step-free access via ramps or slopes: the paths throughout.
- The following areas have stepped access: an additional deer viewing area.
- There are some seats situated along the paths for people to rest.
Outdoor Spaces (Rare Breed Enclosures)
- The following is available in this area: parkland, a toilet block and a visitor centre.
- Outdoor areas consist of concrete or tarmac and compact earth.
- There are footpaths throughout.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access throughout all areas.
- There are some seats situated along the paths for people to rest.
Outdoor Spaces (Play Park)
- The following is available in this area: a playground with play equipment, a grassed play area, parkland, a toilet block and a visitor centre.
- Outdoor areas consist of concrete or tarmac, rubber tarmac, wood bark, compact earth and decking.
- There are footpaths in some areas.
- The majority of the paths are wide enough for wheelchair users.
- There is step-free level access throughout the majority of areas.
- The following areas have stepped access: the slide and climbing area.
- There are some seats situated along the paths for people to rest.
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Playground
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- The play equipment is within easy reach for seated and standing users and users of different heights.
- The following play experiences are available: swinging, sliding, rocking, climbing, balancing, viewing, sensory (visual, audible, or tactile) and social play.
Outdoor Spaces (History Trail - 0.6 miles)
- The following is available in this area: woodland, gardens and a visitor centre.
- Outdoor areas consist of concrete or tarmac and compact earth.
- There are footpaths throughout.
- The majority of the paths are wide enough for wheelchair users.
- The following areas have step-free access via ramps or slopes: The paths throughout, particularly in the wooded areas.
- There are some seats situated along the paths for people to rest.
Outdoor Spaces (Farm Trail - 1.3 miles)
- The following is available in this area: parkland, woodland and open countryside.
- Outdoor areas consist of concrete or tarmac, gravel and compact earth.
- There are footpaths throughout.
- The majority of the paths are wide enough for wheelchair users.
- The following areas have step-free access via ramps or slopes: the paths throughout.
- There are some seats situated along the paths for people to rest.
Outdoor Spaces (Countryside Trail - 2.0 miles)
- The following is available in this area: parkland, woodland and open countryside.
- Outdoor areas consist of concrete or tarmac, gravel and compact earth.
- There are footpaths throughout.
- The majority of the paths are wide enough for wheelchair users.
- The following areas have step-free access via ramps or slopes: the paths throughout.
- The following areas have stepped access: some of the steeper areas along the route.
- There are some seats situated along the paths for people to rest.
Toilet with Adaptations (Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located in the toilet block near the car park to the rear of the castle.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The width of the door opening is 81cm.
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a medium visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 150cm (width) x 194cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 95cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is no horizontal grab rail for the toilet.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 95cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 79cm from the floor.
- The wash basin has a twist/turn tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has a medium visual contrast.
- There is a wall mounted soap dispenser which can be reached when seated on the toilet.
- The soap dispenser has a low visual contrast.
- The soap dispenser is 100cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 109cm from the floor.
- There is no emergency alarm.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- The walls and floor have a high visual contrast.
- Lighting levels were even at the time of the survey.
