You are on Getting To (Ambulatory Care Unit). Skip to the next section.

Getting To (Ambulatory Care Unit)

• The Ambulatory Care Unit is/are located on the first floor of Block C.
• Access to the Ambulatory Care Unit is via the Block A main entrance.
• Enter via Block A main entrance, follow the corridor past three sets of double doors until you reach the lift lobby in Block C. Take the lift up to the first floor. Exit the lift, turn left and proceed through the entrance to the Infusion Suite. The entrance to the Ambulatory Care Unit is located at the end of the corridor.
• There is step free access, via lift, to the Ambulatory Care Unit.
• The Ambulatory Care Unit is approximately 20m from the Lift C.
• There is a/are manual, double door(s) which may be difficult to open between the Block A main entrance and the department/service.
• Wayfinding signage is not provided.
• Dementia friendly signage is not provided.
• There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

You are on Parking (Main Visitor Car Park). Skip to the next section.

Parking (Main Visitor Car Park)

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• Car Park View
  • The car park is located to the north of the hospital site, off Wrythe Lane, next to Block F - Ferguson House.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • The height of the restriction barrier is 270cm.
  • There are 20 designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 466cm (depth).
  • There is a marked zone to both sides but not at the rear.
  • The width of the marked zone is 131cm.
  • The nearest designated bay is 39m from the Block F - Ferguson House - main entrance.
  • The most accessible route from the Blue Badge parking has step-free level access.
  • This route has narrow walkways and bollards.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for visitors and Blue Badge holders only.
  • Parking is free for Blue Badge holders but not all users.
• Electric Vehicle Charging Points View
  • There are no electric vehicle charging points designated for Blue Badge holders.
  • There is 1 electric vehicle charging point.
  • The dimensions of the electric vehicle charging bay are 250cm (width) x 485cm (depth).
  • The controls are not at a suitable height for a wheelchair user.
  • The nozzle holster is not at a suitable height for a wheelchair user.
  • An online account is required to use the charging point.
  • Payment can be made with a membership/loyalty card (contactless).
  • The EV charging point is operated by BP Pulse.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Entrance (Block A - Main Entrance). Skip to the next section.

Entrance (Block A - Main Entrance)

• This entrance is located to the side of Block A, opposite Block F - Ferguson House.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via a slope at the entrance.
• The slope has a slight gradient.
• There are double automatic doors.
• The doors open by sliding.
• The width of the opening is 129cm.
• The doors have a low colour contrast.
• There is a second set of double automatic doors.
• The doors open by sliding.
• The width of the opening is 117cm.
• The doors have a low colour contrast.
• There are bollards at the entrance.
• The maximum width between them is 110cm.
• This entrance gives access to the ground floor of the main block of the hospital.

You are on Lift (Block C Lift). Skip to the next section.

Lift (Block C Lift)

• The lift surveyed is located ahead and on the right beyond the vending area as you enter the hospital through the Block C entrance.
• The distance from the Block C entrance is 18m.
• The most accessible route to the lift has step-free level access.
• Doors are held open along the most accessible route.

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• Standard Lift View
  • The ground floor, first floor, second floor, third floor, fourth floor, fifth floor and sixth floor can be accessed by this lift.
  • The lift door has a high colour contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The weight limit for the lift is 1725kg.
  • The external lift control buttons have tactile markings.
  • The control buttons have a medium colour contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 109cm.
  • The internal dimensions of the lift are 144cm (width) x 218cm (depth).
  • The internal lift control buttons have tactile markings.
  • The control buttons have a medium colour contrast.
  • All of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
  • Lighting levels were even at the time of the survey.
  • There are other lifts available at this location which vary in size.

You are on Entrance (Infusion Suite). Skip to the next section.

Entrance (Infusion Suite)

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• Entrance Details View
  • This information is for the entrance located on the first floor of Block C.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 108cm (3ft 7in).
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are heavy.
  • The width of the door opening is 86cm.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located to the right on entering.
  • The reception point is approximately 1m (3ft 3in) from the Infusion Suite entrance.
  • The reception area/desk is clearly visible from the entrance.
  • There is step free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is not placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is high (110cm+) .
  • There is sufficient space to write or sign documents on the counter.
  • There is a low section of the counter (76cm or below) available.
  • There is sufficient space to write or sign documents on the low section of the counter.
  • The counter is staffed.
  • There is not a hearing assistance system.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
• Reception Waiting Area View
  • There is a waiting area close to the reception point.
  • Access to the waiting area is unobstructed.
  • The type of flooring is vinyl/laminate.
  • There is sufficient space for a wheelchair user to use the waiting area.
  • There is a mixture of seating with and without armrests.
  • No tables are permanently fixed.
  • The waiting room / area does not have background music playing.
  • There is a flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

You are on Opening Times. Skip to the next section.

Opening Times

• Access is by appointment only.

You are on Entrance (Ambulatory Care Unit). Skip to the next section.

Entrance (Ambulatory Care Unit)

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• Entrance Details View
  • This information is for the entrance located halfway along the corridor within the Infusion Suite.
  • The entrance area/door is clearly signed with the name of the service/department.
  • There is step free access at this entrance.
  • There is not a bell/buzzer.
  • There is not an intercom.
  • There is not a hand sanitiser.
  • There is a door release button when exiting.
  • The height of the door release button is 118cm (3ft 10in).
  • The main door(s) open(s) towards you (pull).
  • The door(s) is/are double width.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 130cm.

You are on Waiting Room / Area. Skip to the next section.

Waiting Room / Area

• There is a waiting room / area.
• The waiting room / area is approximately 1m from the Ambulatory Care Unit entrance.
• There is level access into the waiting room / area.
• There is not a/are not door(s) into the waiting room / area.
• The type of flooring is vinyl/laminate.
• There is not a space for a wheelchair user to wait within the seating area.
• No chairs are permanently fixed.
• All chairs have armrests.
• No tables are permanently fixed.
• Announcements are in person.
• The waiting room / area does not have background music playing.
• There is not a flashing fire alarm beacon within the waiting room / area.
• There is not a television.
• Vending machines are not available.
• A water dispenser is not available.
• There is not a play area or toys/books for a child to play with.
• There is space for an assistance dog to rest within the seating area.
• Lighting levels are medium.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access once inside.
• There is not a hearing assistance system.
• This venue does play background music.
• Motorised scooters are allowed in public parts of the venue.
• Wayfinding signage is not available.
• Dementia friendly signage is not provided.
• The type of flooring in walkways and corridors is vinyl/laminate.
• The lighting levels are medium.

You are on Room / Area (Bays). Skip to the next section.

Room / Area (Bays)

• There is / are 16 room(s) / area(s) available.
• The name / number of the room / area surveyed was; Bays 1-16.
• The room / area is approximately 4m from the Ambulatory Care Unit entrance.
• There is level access to the room / area.
• There is not a/are not door(s) into the room / area.
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is not a bed / couch.
• A hoist can be brought in from another department.
• The hoist is electric.
• A sling is available.
• The sling is attached by hook.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is/are height adjustable.
• All chairs have armrests available.
• No tables are permanently fixed.
• There is not a hearing assistance system.
• The room / area does have background music playing.
• There is a flashing fire alarm beacon within the room / area.
• Lighting levels are medium.

You are on Consultation / Treatment Room (Procedure Room). Skip to the next section.

Consultation / Treatment Room (Procedure Room)

• There is / are 1 consultation / treatment room(s) available.
• The name / number of the room surveyed was; Procedure Room.
• There is level access to the consultation / treatment room.
• There is a/are door(s) into the consultation / treatment room.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width with a locked extension leaf.
• The door(s) is/are heavy.
• The width of the door opening is 87cm (2ft 10in).
• The type of flooring is vinyl/laminate.
• There is room for a wheelchair user to manoeuvre.
• There is a bed / couch.
• The bed / couch is adjustable.
• A hoist can be brought in from another department.
• There is sufficient space next to the bed/couch for a mobile hoist to operate.
• There is a chair.
• No chairs are permanently fixed.
• The chair(s) is not/are not adjustable.
• There are no chairs with armrests available.
• All tables are permanently fixed.
• There is not a hearing assistance system.
• The room does not have background music playing.
• There is a flashing fire alarm beacon within the room.
• Lighting levels are medium.

You are on Toilet with Adaptations. Skip to the next section.

Toilet with Adaptations

• There is not an/are not accessible toilet(s) available.
• The nearest accessible toilet(s) is/are located within the Infusion Suite.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Toilet Facilities View
  • The shared toilet is located to the right on entering.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 1m from the Ambulatory Care Unit entrance.
  • There is pictorial and written text signage on or near the toilet door.
  • The visual contrast between the external toilet door(s) and wall(s) is high.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 81cm.
  • The wash basin(s) tap type is lever mixer.
  • Lighting levels are low to moderate.
  • The light was not working at the time of the survey.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other Detailed Access Guides that are related to this one please use the links below.
• Parking at St Helier link (new tab) - click here.
• Entrances at St Helier link (new tab) - click here.
• Toilets at St Helier link (new tab) - click here.
• Getting To and Around St Helier Hospital link (new tab) - click here.