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Children's Physiotherapy

St Helier Hospital, Wrythe Lane, Carshalton, Surrey, SM5 1AA

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Access Guide

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Getting To (Children's Physiotherapy)

  • Children's Physiotherapy is/are located on floor 1 of Block J.
  • Access to Children's Physiotherapy is via the Block J - Queen Mary's Hospital for Children entrance.
  • Enter via Block J - Queen Mary's Hospital for Children entrance and take the lift on the right to floor 1. Upon exiting the lift, Children's Physiotherapy is located on the right.
  • There is step free access, via lift, to Children's Physiotherapy.
  • Children's Physiotherapy is approximately 2m from the lift.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Parking (Block J - Queen Mary's Hospital for Children - Blue Badge Parking)

  • Car Park View
    • The car park is located to the rear of the hospital site, in front of Block J - Queen Mary's Hospital for Children.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • There is 1 designated Blue Badge parking bay available.
    • The Blue Badge bay is clearly marked and signposted.
    • The Blue Badge parking bay dimensions are 247cm (width) x 480cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 98cm.
    • The nearest designated bay is 10m from the Block J - Queen Mary's Hospital for Children entrance.
    • The most accessible route from the Blue Badge parking has a slight slope.
  • Charges and Restrictions View
    • This car park is for Blue Badge holders only.
    • Parking is free for all users.
  • Electric Vehicle Charging Points View
    • Electric Vehicle charging points are not available.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Block J - Queen Mary's Hospital for Children Entrance)

  • This entrance is located at the front of Block J - Queen Mary's Hospital for Children.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient.
  • The ramp is over 150cm wide.
  • There are handrails on both sides.
  • There is an intercom at a height of 150cm.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 102cm.
  • There is a small lip on the threshold of the opening.
  • The doors have a high colour contrast.
  • There is a push pad or push button to exit at a height of 114cm.
  • The intercom is for out of hours access only.
  • This entrance gives access to the ground floor of Block J - Queen Mary's Hospital for Children.

Lift (Block J - Lift)

  • There is a lift for public use.
  • The lift is located to the right on entering Block J.
  • The lift is approximately 2m (2yd 7in) from the Block J - Main Entrance.
  • The lift is a standard lift.
  • Staff do not need to be notified for use of the lift.
  • The floors which are accessible by this lift are LG, G, 1, 2, 3, 4.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The visual contrast between the external lift controls and the control plate is high.
  • The visual contrast between the external lift control plate and the wall is high.
  • The clear door width is 102cm.
  • The dimensions of the lift are 142cm x 205cm.
  • There are not separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing assistance system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is good.

Entrance (Children's Physiotherapy and Paediatric EEG)

  • Entrance Details View
    • This information is for the entrance located on the first floor of Block J.
    • The entrance area/door is not clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 148cm .
    • There is not a hand sanitiser.
    • There is a door release button when exiting.
    • The height of the door release button is 108cm (3ft 7in).
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 126cm.

Opening Times

  • Monday 08:00 - 16:00.
  • Tuesday 08:00 - 16:00.
  • Wednesday 08:00 - 16:00.
  • Thursday 08:00 - 16:00.
  • Friday 08:00 - 16:00.
  • Saturday Closed.
  • Sunday Closed.

Department / Service (Children's Physiotherapy)

  • Department / Service Access View
    • Children's Physiotherapy is located on the first floor of Block J.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 176cm .
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 108cm (3ft 7in).
    • There is not an intercom.
    • There is not a hand sanitiser.
    • There is not a door release button when exiting.
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does not play background music.
    • The lighting levels are medium.
  • Department / Service Facilities View
    • This department/service has; a waiting room/area, standard toilet facilities, a treatment room and ambulant toilet facilities for everyone.
    • There are 1 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is not available on the department/service.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located on the ground floor of Block J.
    • There are standard toilet facilities within this department/service.

Waiting Room / Area (Children's Physiotherapy and EEG)

  • There is a waiting room / area.
  • The waiting room / area is approximately 3m from the Children's Physiotherapy entrance.
  • There is level access into the waiting room / area.
  • There is a/are door(s) into the waiting room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 78cm (2ft 7in).
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • No chairs are permanently fixed.
  • Chairs with armrests are not available.
  • No tables are permanently fixed.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is not a television.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are medium.

Consultation / Treatment Room (Children's Physiotherapy Gym)

  • The name / number of the room surveyed was; Children's Physiotherapy Gym.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 100cm (3ft 3in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist is not available.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are no chairs with armrests available.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Standard Toilet(s)

  • Toilet Facilities View
    • The shared toilet is located along the main department corridor.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 11m from the Children's Physiotherapy entrance.
    • There is pictorial and written text signage on or near the toilet door.
    • The visual contrast between the external toilet door(s) and wall(s) is low.
    • An ambulant toilet cubicle is available.
    • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
    • There is a/are vertical wall mounted rail(s) on the left as you face the toilet.
    • There is a/are dropdown rail(s) on the right as you face the ambulant toilet(s).
    • The height of the wash basin(s) is 87cm.
    • The wash basin(s) tap type is twist/turn.
    • Lighting levels are moderate to good.

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