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Endoscopy Unit A4

St Helier Hospital, Wrythe Lane, Carshalton, Surrey, SM5 1AA

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Access Guide

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Getting To (Endoscopy Unit A4)

  • The Endoscopy Unit is/are located on the fourth floor of Block A.
  • Access to the Endoscopy Unit is via the Block A Main Entrance.
  • Enter via the Block A Main Entrance and continue down the corridor until you get to the Block A lift. Take the lift to the fourth floor. Exit the lift and the Endoscopy Unit is located on the right.
  • There is step free access, via lift, to Endoscopy Unit.
  • Endoscopy Unit is approximately 3m from the Block A lift.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Parking (Main Visitor Car Park)

  • Car Park View
    • The car park is located to the north of the hospital site, off Wrythe Lane, next to Block F - Ferguson House.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • The height of the restriction barrier is 270cm.
    • There are 20 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 466cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 131cm.
    • The nearest designated bay is 39m from the Block F - Ferguson House - main entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • This route has narrow walkways and bollards.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is free for Blue Badge holders but not all users.
  • Electric Vehicle Charging Points View
    • There are no electric vehicle charging points designated for Blue Badge holders.
    • There is 1 electric vehicle charging point.
    • The dimensions of the electric vehicle charging bay are 250cm (width) x 485cm (depth).
    • The controls are not at a suitable height for a wheelchair user.
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • An online account is required to use the charging point.
    • Payment can be made with a membership/loyalty card (contactless).
    • The EV charging point is operated by BP Pulse.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Block A - Main Entrance)

  • This entrance is located to the side of Block A, opposite Block F - Ferguson House.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a slope at the entrance.
  • The slope has a slight gradient.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 129cm.
  • The doors have a low colour contrast.
  • There is a second set of double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 117cm.
  • The doors have a low colour contrast.
  • There are bollards at the entrance.
  • The maximum width between them is 110cm.
  • This entrance gives access to the ground floor of the main block of the hospital.

Lift (Block A Lift)

  • The lift surveyed is located in Block A, ahead and on the left as you enter the Block A - main entrance.
  • The distance from the Block A - main entrance is 12m.
  • The most accessible route to the lift has step-free level access.
  • Doors are held open along the most accessible route.
  • Standard Lift View
    • The ground floor, first floor, second floor, third floor, fourth floor, fifth floor and sixth floor can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1500kg.
    • The external lift control buttons have tactile and Braille markings.
    • The control buttons have a high colour contrast.
    • Some of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 100cm.
    • The internal dimensions of the lift are 124cm (width) x 212cm (depth).
    • The internal lift control buttons have tactile and Braille markings.
    • The control buttons have a high colour contrast.
    • Some of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a visual floor indicator, an audible announcer and an intercom hearing assistance system.
    • Lighting levels were even at the time of the survey.
    • There are other lifts available at this location which are of a similar size.

Opening Times

  • Monday 08:00 - 18:00.
  • Tuesday 08:00 - 18:00.
  • Wednesday 08:00 - 18:00.
  • Thursday 08:00 - 18:00.
  • Friday 08:00 - 18:00.
  • Saturday Closed.
  • Sunday Closed.

Department / Service (Endoscopy Unit A4)

  • Department / Service Access View
    • Endoscopy Unit A4 is located on the fourth floor of Block A.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) automatically.
    • The door(s) is/are single width with a locked extension leaf.
    • The width of the door opening is 88cm .
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 140cm (4ft 7in).
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 125cm (4ft 1in).
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does not play background music.
    • The lighting levels are medium.
  • Department / Service Facilities View
    • This department/service has; standard toilet facilities, consultation rooms, accessible toilet facilities for everyone, a main reception, a waiting room/area and treatment rooms.
    • There are 3 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is available on the department/service.
    • There are accessible toilet facilities within the department/service.
    • There are standard toilet facilities within this department/service.

Reception

  • Reception View
    • The reception point is located to the right on entering.
    • The reception point is approximately 3m (3yd 10in) from the Endoscopy Unit A4 entrance.
    • The reception area/desk is clearly visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+) .
    • There is sufficient space to write or sign documents on the counter.
    • There is a low section of the counter (76cm or below) available.
    • There is sufficient space to write or sign documents on the low section of the counter.
    • The counter is staffed.
    • There is not a hearing assistance system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the reception area.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • The type of flooring is vinyl/laminate.
    • There is sufficient space for a wheelchair user to use the waiting area.
    • There is a mixture of seating with and without armrests.
    • No tables are permanently fixed.
    • The waiting room / area does not have background music playing.
    • There is a flashing fire alarm beacon within the waiting room / area.
    • There is not a television.
    • Vending machines are not available.
    • A water dispenser is not available.
    • There is not a play area or toys/books for a child to play with.
    • There is space for an assistance dog to rest within the seating area.
    • Lighting levels are medium.

Consultation / Treatment Room (Consent Room 4)

  • There is / are 4 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Consent Room 4.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are heavy.
  • The width of the door opening is 76cm (2ft 6in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • A hoist can be brought in from another department.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not adjustable.
  • There are some chairs with armrests available.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is a flashing fire alarm beacon within the room.
  • Lighting levels are medium.

Consultation / Treatment Room (Scope Room 3)

  • There is / are 3 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Scope Room 3.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are light.
  • The width of the door opening is 88cm (2ft 11in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist can be brought in from another department.
  • The hoist is electric.
  • There is sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is not a chair.
  • No tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does have background music playing.
  • There is not a flashing fire alarm beacon within the room.
  • Lighting levels are good.

Room / Area (Recovery Bay 4)

  • There is / are 11 room(s) / area(s) available.
  • The name / number of the room / area surveyed was; Recovery Bay 4.
  • There is level access to the room / area.
  • There is not a/are not door(s) into the room / area.
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is a bed / couch.
  • The bed / couch is adjustable.
  • A hoist can be brought in from another department.
  • The hoist is electric.
  • A sling is not available.
  • There is a chair.
  • No chairs are permanently fixed.
  • The chair(s) is not/are not height adjustable.
  • There are some chairs with armrests available.
  • No tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room / area does not have background music playing.
  • There is a flashing fire alarm beacon within the room / area.
  • Lighting levels are moderate to good.

Toilet with Adaptations (Reception Waiting Room - Left Hand Transfer)

  • Location and Access View
    • This accessible toilet is located within the Reception Waiting Room.
    • This accessible toilet is approximately 15m (16yd 1ft) from the Endoscopy Unit A4 entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is written text, dementia friendly and pictorial signage on or near the toilet door.
    • The contrast between the external door and wall is low.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a twist lock.
    • The width of the accessible toilet opening is 88cm.
    • The contrast between the internal door and wall is low.
    • The door has a horizontal grab rail.
    • The contrast between the horizontal grab rail and internal door is high.
  • Toilet Features View
    • The dimensions of the accessible toilet are 150cm x 285cm.
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The height of the light switch/pull cord is 105cm from floor level.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm.
    • The transfer space is obstructed by a sanitary bin and a waste disposal bin.
    • There is a flush, however it is not on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The visual contrast between the dropdown rail(s) and wall is high.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is high.
    • The contrast between the walls and floor is high.
    • There is an emergency alarm.
    • The emergency alarm is fully functional.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and general waste (with no lid) disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • The toilet seat colour contrast is high.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 95cm (3ft 1in).
    • The contrast between the toilet roll holder and the wall is low.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is high.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 90cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 90cm (2ft 11in).
    • The contrast between the towel dispenser and the wall is low.
    • There is not a hand dryer.

Toilet with Adaptations (Scope Room Corridor - Left Hand Transfer)

  • Location and Access View
    • This accessible toilet is located on the Scope Rooms corridor, to the left just past Reception.
    • This accessible toilet is approximately 30m (32yd 2ft) from the Endoscopy Unit A4 entrance.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is tactile and written text signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door is heavy.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 87cm.
    • The contrast between the internal door and wall is high.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 197cm x 180cm.
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are moderate to good.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 85cm.
    • The transfer space is obstructed by a female sanitary bin and a waste disposal bin.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The visual contrast between the dropdown rail(s) and wall is medium.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is not a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is low.
    • The contrast between the walls and floor is medium.
    • There is an emergency alarm.
    • The emergency alarm is fully functional.
    • The emergency alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and pedal bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 165cm from the floor.
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • The toilet has a backrest.
    • The height of the toilet seat above floor level is 44cm (1ft 5in).
    • The toilet seat colour contrast is high.
    • There is a toilet roll holder.
    • The toilet roll holder is on the dropdown rail.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 77cm (2ft 6in).
    • There are no vertical wall-mounted grab rails at the wash basin.
    • The wash basin tap type is lever.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 115cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 130cm (4ft 3in).
    • The contrast between the towel dispenser and the wall is low.
    • There is not a hand dryer.

Standard Toilet(s) (Recovery Area)

  • Toilet Facilities View
    • The male toilet is located within the Recovery Area.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 25m from the Endoscopy Unit A4 entrance.
    • There is tactile, pictorial and written text signage on or near the toilet door.
    • The visual contrast between the external toilet door(s) and wall(s) is high.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 88cm.
    • The wash basin(s) tap type is twist/turn.
    • Lighting levels are moderate to good.
  • Toilet Facilities 2 View
    • The female toilet is located within the Recovery Area next to the male toilet.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 25m from the Endoscopy Unit A4 entrance.
    • There is tactile, pictorial and written text signage on or near the toilet door.
    • The visual contrast between the external toilet door(s) and wall(s) is high.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 88cm.
    • The wash basin(s) tap type is twist/turn.
    • Lighting levels are moderate to good.

Standard Toilet(s) (Scope Room Corridor)

  • Toilet Facilities View
    • The shared toilet is located on the corridor with the Scope Room corridor, to the left past the Reception.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 25m from the Endoscopy Unit A4 entrance.
    • There is tactile and written text signage on or near the toilet door.
    • The visual contrast between the external toilet door(s) and wall(s) is high.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 87cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are moderate to good.

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