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Eye Day Case Unit - B4

St Helier Hospital, Wrythe Lane, Carshalton, Surrey, SM5 1AA

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Access Guide

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Getting To (Eye Day Case Unit - B4)

  • Eye Day Case Unit - B4 is/are located on the fourth floor of Block B.
  • Access to Eye Day Case Unit - B4 is via the Block A Main Entrance.
  • Enter via Block A Main Entrance and continue down the corridor until you reach Block B. Continue ahead to the Block B lift. Take the lift to the fourth floor. Exit the lift and the Eye Day Case Unit - B4 is located on the right.
  • There is step free access, via lift, to Eye Day Case Unit - B4.
  • Eye Day Case Unit - B4 is approximately 5m from the Block B lift.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Parking (Main Visitor Car Park)

  • Car Park View
    • The car park is located to the north of the hospital site, off Wrythe Lane, next to Block F - Ferguson House.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • The height of the restriction barrier is 270cm.
    • There are 20 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 466cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 131cm.
    • The nearest designated bay is 39m from the Block F - Ferguson House - main entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • This route has narrow walkways and bollards.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is free for Blue Badge holders but not all users.
  • Electric Vehicle Charging Points View
    • There are no electric vehicle charging points designated for Blue Badge holders.
    • There is 1 electric vehicle charging point.
    • The dimensions of the electric vehicle charging bay are 250cm (width) x 485cm (depth).
    • The controls are not at a suitable height for a wheelchair user.
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • An online account is required to use the charging point.
    • Payment can be made with a membership/loyalty card (contactless).
    • The EV charging point is operated by BP Pulse.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Block A - Main Entrance)

  • This entrance is located to the side of Block A, opposite Block F - Ferguson House.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a slope at the entrance.
  • The slope has a slight gradient.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 129cm.
  • The doors have a low colour contrast.
  • There is a second set of double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 117cm.
  • The doors have a low colour contrast.
  • There are bollards at the entrance.
  • The maximum width between them is 110cm.
  • This entrance gives access to the ground floor of the main block of the hospital.

Lift (Block B Lift)

  • The lift surveyed is located straight ahead as you enter the Block B - main entrance.
  • The distance from the Block B - main entrance is 25m.
  • The most accessible route to the lift has a very easy slope.
  • Doors are held open along the most accessible route.
  • Standard Lift View
    • The ground floor, first floor, second floor, third floor, fourth floor, fifth floor and sixth floor can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1800kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a high colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 117cm.
    • The internal dimensions of the lift are 148cm (width) x 234cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a medium colour contrast.
    • The majority of the internal controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
    • Lighting levels were even at the time of the survey.
    • There are other lifts available at this location which vary in size.

Department / Service (Eye Day Case Unit - B4)

  • Department / Service Access View
    • Eye Day Case Unit - B4 is located on the fourth floor of Block B.
    • There is a/are door(s) leading into the department/service.
    • The door(s) open(s) automatically.
    • The door(s) is/are single width with a locked extension leaf.
    • The width of the door opening is 103cm .
    • There is not a bell/buzzer.
    • There is not an intercom.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 115cm (3ft 9in).
    • There is level access throughout the department/service.
    • There is clear signage on the department/service.
    • The type of flooring is vinyl/laminate.
    • There is some flooring in the department/service which is shiny and could cause issues with glare or look slippery to some people.
    • The department/service does not play background music.
    • The lighting levels are moderate to good.
  • Department / Service Facilities View
    • This department/service has; a waiting room/area, a main reception and consultation rooms.
    • There are 2 consultation/treatment rooms in this department/service.
    • A hearing assistance system is not available in the department/service.
    • A mobile hoist is not available on the department/service.
    • There are not accessible toilet facilities within the department/service.
    • Accessible toilet facilities are located on the ground floor corridor of Block B.
    • There are standard toilet facilities within this department/service.
  • Comments View
    • There is a second set of doors. The door is with a locked extension leaf. The width of the door opening is 88cm.
    • Patients are seen in the consultation rooms and then taken to the B4 Theatres opposite the Eye Day Case Unit.

Reception

  • Reception View
    • The reception point is located within the corridor in the Day Case Unit.
    • The reception point is approximately 25m (27yd 1ft) from the entrance.
    • Clear signage for the reception area/desk is visible from the entrance.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+) .
    • There is sufficient space to write or sign documents on the counter.
    • There is a low section of the counter (76cm or below) available.
    • There is sufficient space to write or sign documents on the low section of the counter.
    • The counter is staffed.
    • There is not a bell to attract attention.
    • There is not a hearing assistance system.

Waiting Room / Area (Waiting Room)

  • There is a waiting room / area.
  • The waiting room / area is approximately 30m from the Eye Day Case Unit - B4 entrance.
  • There is level access into the waiting room / area.
  • There is a/are door(s) into the waiting room / area.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with an open extension leaf.
  • The door(s) is/are permanently held open.
  • The width of the door opening is 120cm (3ft 11in).
  • The type of flooring is vinyl/laminate.
  • There is a space for a wheelchair user to wait within the seating area.
  • Some chairs are permanently fixed.
  • Some chairs with armrests are available.
  • Some tables are permanently fixed.
  • Announcements are in person.
  • The waiting room / area does not have background music playing.
  • There is not a flashing fire alarm beacon within the waiting room / area.
  • There is a television.
  • Subtitles are available.
  • Vending machines are not available.
  • A water dispenser is not available.
  • There is not a play area or toys/books for a child to play with.
  • There is space for an assistance dog to rest within the seating area.
  • Lighting levels are adjustable.
  • Comments View
    • There is a hand sanitiser just outside the waiting room which is 120cm high.

Consultation / Treatment Room (Dark Room 2)

  • There is / are 2 consultation / treatment room(s) available.
  • The name / number of the room surveyed was; Dark Room 2.
  • There is level access to the consultation / treatment room.
  • There is a/are door(s) into the consultation / treatment room.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width with a locked extension leaf.
  • The door(s) is/are light.
  • The width of the door opening is 90cm (2ft 11in).
  • The type of flooring is vinyl/laminate.
  • There is room for a wheelchair user to manoeuvre.
  • There is not a bed / couch.
  • A hoist is available.
  • The hoist is electric.
  • A sling is not available.
  • There is not sufficient space next to the bed/couch for a mobile hoist to operate.
  • There is not a chair.
  • Some tables are permanently fixed.
  • There is not a hearing assistance system.
  • The room does not have background music playing.
  • There is a flashing fire alarm beacon within the room.
  • Lighting levels are moderate to good.

Standard Toilet(s) (Female Toilet)

  • Toilet Facilities View
    • The female toilet is located on the corridor next to the Waiting Room.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 35m from the entrance.
    • There is tactile and written text signage on or near the toilet door.
    • The visual contrast between the external toilet door(s) and wall(s) is low.
    • An ambulant toilet cubicle is available.
    • There is a/are horizontal wall mounted rail(s) on the left as you face the toilet.
    • The ambulant toilet does not have vertical wall mounted grab rails.
    • There is a/are dropdown rail(s) on the right as you face the ambulant toilet(s).
    • The height of the wash basin(s) is 80cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are moderate to good.

Standard Toilet(s) (Male Toilet)

  • Toilet Facilities View
    • The male toilet is located on the corridor near the Waiting Room.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 30m from the entrance.
    • There is tactile and written text signage on or near the toilet door.
    • The visual contrast between the external toilet door(s) and wall(s) is low.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 92cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are moderate to good.

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