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Ward B1 - Whitfield Unit

St Helier Hospital, Wrythe Lane, Carshalton, Surrey, SM5 1AA

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Access Guide

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Getting To (Ward B1 - Whitfield Unit)

  • Ward B1 - Whitfield Unit is/are located on the first floor of Block B.
  • Access to Ward B1 - Whitfield Unit is via the Block A main entrance.
  • Enter via Block A main entrance and follow the corridor past two sets of double doors until you reach the lift lobby in Block B.
    Take the lift up to the first floor.
    Exit the lift and the entrance to Ward B1 - Whitfield Unit is located on the left.
  • There is step free access, via lift, to Ward B1 - Whitfield Unit.
  • Ward B1 - Whitfield Unit is approximately 1m from the Lift B.
  • There is a/are manual, double door(s) which may be difficult to open between the Block A main entrance and the department/service.
  • There are not resting areas along the route.
  • Wayfinding signage is not provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Parking (Main Visitor Car Park)

  • Car Park View
    • The car park is located to the north of the hospital site, off Wrythe Lane, next to Block F - Ferguson House.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • The height of the restriction barrier is 270cm.
    • There are 20 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 466cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 131cm.
    • The nearest designated bay is 39m from the Block F - Ferguson House - main entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • This route has narrow walkways and bollards.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is free for Blue Badge holders but not all users.
  • Electric Vehicle Charging Points View
    • There are no electric vehicle charging points designated for Blue Badge holders.
    • There is 1 electric vehicle charging point.
    • The dimensions of the electric vehicle charging bay are 250cm (width) x 485cm (depth).
    • The controls are not at a suitable height for a wheelchair user.
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • An online account is required to use the charging point.
    • Payment can be made with a membership/loyalty card (contactless).
    • The EV charging point is operated by BP Pulse.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Block A - Main Entrance)

  • This entrance is located to the side of Block A, opposite Block F - Ferguson House.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a slope at the entrance.
  • The slope has a slight gradient.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 129cm.
  • The doors have a low colour contrast.
  • There is a second set of double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 117cm.
  • The doors have a low colour contrast.
  • There are bollards at the entrance.
  • The maximum width between them is 110cm.
  • This entrance gives access to the ground floor of the main block of the hospital.

Lift (Block B Lift)

  • The lift surveyed is located straight ahead as you enter the Block B - main entrance.
  • The distance from the Block B - main entrance is 25m.
  • The most accessible route to the lift has a very easy slope.
  • Doors are held open along the most accessible route.
  • Standard Lift View
    • The ground floor, first floor, second floor, third floor, fourth floor, fifth floor and sixth floor can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1800kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a high colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 117cm.
    • The internal dimensions of the lift are 148cm (width) x 234cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a medium colour contrast.
    • The majority of the internal controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
    • Lighting levels were even at the time of the survey.
    • There are other lifts available at this location which vary in size.

Ward (Ward B1 - Whitfield Unit)

  • Ward Information View
    • This is a/an medical ward.
    • This is a shared ward.
    • There is/are 0 bay(s) available.
    • There is/are 13 side room(s) available.
    • There is/are 13 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) automatically (away from you).
    • The automatic door(s) is/are push pad activated.
    • The door(s) is/are single width with a locked extension leaf.
    • The width of the door opening is 85cm (2ft 9in).
    • There is an intercom.
    • The height of the intercom is 153cm (5ft).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 110cm (3ft 7in).
    • There is a door release button when exiting.
    • The height of the door release button is 110cm (3ft 7in).
    • There is level access throughout the ward.
    • There is no clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring on the ward which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are moderate to good.
  • Reception/Nurses' Station View
    • The height of the ward reception desk is 110cm.
    • There is a lowered section.
    • The height of the lowered section of the desk is 76cm.
    • There is not a hearing assistance system available at the desk.
  • Relatives' Room View
    • There is not a relatives' room for the ward.
  • Example Side Room View
    • There are multiple side rooms available with accessible ensuites.
    • The side room surveyed does not have an accessible ensuite.
    • The width of the door opening into the side room is over 75cm.
    • The side room surveyed does not have a ceiling track hoist.
    • There is not sufficient space next to the bed for a mobile hoist to operate.
    • There is room for a wheelchair user to manoeuvre around the bed.
    • Bedside storage is available.
    • The visual contrast between the walls and the floor in the side room is high.
    • The lighting levels in the side room are moderate to good.
    • The width of the door opening into the ensuite is under 75cm.
    • There is not a clear unobstructed turning space within the ensuite.
    • The fixtures/facilities available in the ensuite include; a bath, a toilet and a wash basin.
    • The visual contrast between the walls and the floor in the ensuite is low.
    • The lighting levels in the ensuite are moderate to good.
  • Ward Features and Patient Facilities View
    • A hearing assistance system is not available on the ward.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is available on the ward.
    • There are washroom facilities for patients on the ward.
    • There are toilet facilities for patients on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • Accessible toilet facilities for visitors are located on the ground floor of Block B.
    • There are no standard toilet facilities on the ward for visitors.
    • Standard toilet facilities for visitors are located on the ground floor of Block B.
  • Visiting Times View
    • There are set visiting times for the ward.
    • Visiting times are 14:00 to 20:00.
    • The visiting times are the same for each day.
    • Protected meal times are between 07:30 to 08:30, 12:00 to 13:00 and 17:00 to 18:00.

Washroom (Wheel in Shower)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
    • There is/are 1 washroom(s) of this type in the ward.
    • The washroom surveyed is located on the right side of the ward corridor.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is shared.
    • There is pictorial, written or text and dementia friendly signage on or near the washroom door.
    • The washroom door(s) open(s) inwards and outwards.
    • The door(s) is/are locked by a twist lock.
    • The door may be difficult to open.
    • The width of the door opening is 81cm (2ft 8in).
    • The dimensions of the washroom are 188cm x 195cm (6ft 2in x 6ft 5in).
    • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
    • There is not a red flashing fire alarm beacon within the washroom.
    • There is a/are coat hook(s) 168cm from the floor.
    • There is not a mirror.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 79cm.
    • There are no wall-mounted grab rails for the wash basin.
    • The tap type is lever. It is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 97cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 110cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • There is a/are general waste (with lid) disposal units.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • The toilet has a wall which can act as a back rest.
    • There is not a lateral transfer space.
    • There is a flush.
    • There is a dropdown rail but no transfer space.
    • As you face the toilet the wall-mounted grab rails are on the left.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The height of the toilet roll holder is 83cm.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Shower Details View
    • There is a wheel in shower.
    • The shower does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The shower head is height adjustable.
    • The shower control type is lever.
    • There is no seat for the shower.
    • There are not wall-mounted grab rails available for the shower.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is high.
    • The visual contrast between the internal washroom door and wall is high.
    • The visual contrast between the dropdown rail(s) and wall is high.
    • The colour contrast between the wall-mounted grab rails to the left of the toilet and wall is high.
    • The toilet seat colour contrast is high.
    • The visual contrast between the washroom floor and walls is high.
    • Lighting levels are moderate to good.

Standard Toilet(s)

  • Toilet Facilities View
    • The shared toilet is located to the left on entering the ward.
    • There is step-free access into the toilet(s).
    • There is no signage on or near the toilet door.
    • The visual contrast between the external toilet door(s) and wall(s) is high.
    • The colour contrast between the internal toilet door(s) and wall(s) is high.
    • The colour contrast between the walls and floor is high.
    • Toilet seats do not have a high visual contrast.
    • An ambulant toilet cubicle is available.
    • There are horizontal wall mounted rails available on both sides of the toilet.
    • The visual contrast of the horizontal wall mounted grab rail(s) in the ambulant cubicle(s) is low.
    • There is a/are vertical wall mounted rail(s) on the right as you face the toilet.
    • The visual contrast of the vertical wall mounted grab rails in the ambulant cubicle(s) is low.
    • The height of the wash basin(s) is 78cm.
    • The wash basin(s) tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is located above the wash basin.
    • Lighting levels are good.

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