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Ward C4

St Helier Hospital, Wrythe Lane, Carshalton, Surrey, SM5 1AA

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Access Guide

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Getting To (Ward C4)

  • Ward C4 is/are located on the fourth floor of Block C.
  • Access to Ward C4 is via the Block A main entrance.
  • Enter via the Block A main entrance and follow the corridor past three sets of double doors until you reach the lift lobby in Block C.
    Take the lift up to the fourth floor.
    Exit the lift and the entrance to Ward C4 is located on the left.
  • There is step free access, via lift, to Ward C4.
  • Ward C4 is approximately 1m from the lift C.
  • There is a/are manual, double door(s) which may be difficult to open between the Block A main entrance and the department/service.
  • There are resting areas along the route.
  • Wayfinding signage is not provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.

Parking (Main Visitor Car Park)

  • Car Park View
    • The car park is located to the north of the hospital site, off Wrythe Lane, next to Block F - Ferguson House.
    • The car park is open air/surface.
    • The car park surface consists of tarmac.
    • The height of the restriction barrier is 270cm.
    • There are 20 designated Blue Badge parking bays available.
    • The Blue Badge bays are clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 240cm (width) x 466cm (depth).
    • There is a marked zone to both sides but not at the rear.
    • The width of the marked zone is 131cm.
    • The nearest designated bay is 39m from the Block F - Ferguson House - main entrance.
    • The most accessible route from the Blue Badge parking has step-free level access.
    • This route has narrow walkways and bollards.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • This car park is for visitors and Blue Badge holders only.
    • Parking is free for Blue Badge holders but not all users.
  • Electric Vehicle Charging Points View
    • There are no electric vehicle charging points designated for Blue Badge holders.
    • There is 1 electric vehicle charging point.
    • The dimensions of the electric vehicle charging bay are 250cm (width) x 485cm (depth).
    • The controls are not at a suitable height for a wheelchair user.
    • The nozzle holster is not at a suitable height for a wheelchair user.
    • An online account is required to use the charging point.
    • Payment can be made with a membership/loyalty card (contactless).
    • The EV charging point is operated by BP Pulse.
  • Drop-off Point View
    • There is not a designated drop-off point available.

Entrance (Block A - Main Entrance)

  • This entrance is located to the side of Block A, opposite Block F - Ferguson House.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via a slope at the entrance.
  • The slope has a slight gradient.
  • There are double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 129cm.
  • The doors have a low colour contrast.
  • There is a second set of double automatic doors.
  • The doors open by sliding.
  • The width of the opening is 117cm.
  • The doors have a low colour contrast.
  • There are bollards at the entrance.
  • The maximum width between them is 110cm.
  • This entrance gives access to the ground floor of the main block of the hospital.

Lift (Block C Lift)

  • The lift surveyed is located ahead and on the right beyond the vending area as you enter the hospital through the Block C entrance.
  • The distance from the Block C entrance is 18m.
  • The most accessible route to the lift has step-free level access.
  • Doors are held open along the most accessible route.
  • Standard Lift View
    • The ground floor, first floor, second floor, third floor, fourth floor, fifth floor and sixth floor can be accessed by this lift.
    • The lift door has a high colour contrast.
    • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
    • The weight limit for the lift is 1725kg.
    • The external lift control buttons have tactile markings.
    • The control buttons have a medium colour contrast.
    • All of the external lift controls are at a suitable height for a wheelchair user.
    • The lift door opening width is 109cm.
    • The internal dimensions of the lift are 144cm (width) x 218cm (depth).
    • The internal lift control buttons have tactile markings.
    • The control buttons have a medium colour contrast.
    • All of the internal lift controls are at a suitable height for a wheelchair user.
    • Internally the lift has: a list of floor services/facilities, a visual floor indicator, an audible announcer and a mirror to aid reversing.
    • Lighting levels were even at the time of the survey.
    • There are other lifts available at this location which vary in size.

Entrance (Ward C4)

  • Entrance Details View
    • This information is for the entrance located on the fourth floor.
    • The entrance area/door is clearly signed with the name of the service/department.
    • There is step free access at this entrance.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 108cm (3ft 7in).
    • There is not a door release button when exiting.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width with a locked extension leaf.
    • The door(s) may be difficult to open.
    • The width of the door opening is 86cm.

Ward (Ward C4)

  • Ward Information View
    • This is a/an gastroenterology ward.
    • This is a shared ward.
    • There is/are 3 bay(s) available.
    • There is/are 7 side room(s) available.
    • There is/are 19 bed(s) on this ward in total.
  • Ward Access View
    • There is a/are door(s) leading into the ward.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is/are single width with an open extension leaf.
    • The width of the door opening is 128cm (4ft 2in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 105cm (3ft 5in).
    • There is not a door release button when exiting.
    • There is level access throughout the ward.
    • There is clear signage on the ward.
    • The type of flooring is vinyl/laminate.
    • There is flooring on the ward which is shiny and could cause issues with glare or look slippery to some people.
    • There is some flooring on the ward which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The lighting levels are moderate to good.
  • Reception/Nurses' Station View
    • The height of the Nurses' Station desk is 117cm.
    • There is a lowered section.
    • The height of the lowered section of the desk is 80cm.
    • There is not a hearing assistance system available at the desk.
  • Relatives' Room View
    • There is a relatives' room for the ward.
    • The width of the door opening into the relatives' room is over 75cm.
    • There is not a clear turning space in the relatives' room.
    • There is a/are chair(s) with armrests available within the relatives' room.
  • Ward Features and Patient Facilities View
    • A hearing assistance system is not available on the ward.
    • The ward does not play background music.
    • There is a chair with armrests on both sides.
    • A mobile hoist is available on the ward.
    • There are washroom facilities for patients on the ward.
    • There are toilet facilities for patients on the ward.
  • Visitor Facilities View
    • There are no accessible toilet facilities on the ward for visitors.
    • Accessible toilet facilities for visitors are located on the ground floor of Block B.
    • There are no standard toilet facilities on the ward for visitors.
    • Standard toilet facilities for visitors are located on the ground floor of Block B.
  • Visiting Times View
    • There are set visiting times for the ward.
    • Visiting times are 14:00 - 20:00.
    • The visiting times are the same for each day.
    • Protected meal times are between 07:30 - 08:30, 12:00 - 13:00 and 17:00 - 18:00.

Washroom (Shower)

  • Washroom Details View
    • The washroom surveyed has a wheel in shower, a toilet and a wash basin.
    • There is/are 3 washroom(s) of this type in the ward.
    • The washroom surveyed is located at the rear of the ward.
    • There is step free access to the washroom surveyed once inside the ward.
    • This washroom is male.
    • There is pictorial, written or text and dementia friendly signage on or near the washroom door.
    • The washroom door(s) open(s) outwards.
    • The door(s) is/are locked by a twist lock.
    • The door is easy to open.
    • The width of the door opening is 87cm (2ft 10in).
    • The dimensions of the washroom are 240cm x 191cm (7ft 10in x 6ft 3in).
    • The washroom does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm is out of reach (higher than 10cm (4") from floor).
    • There is not a red flashing fire alarm beacon within the washroom.
    • There are coat hooks at 100cm and 153cm from the floor.
    • There is a mirror.
    • There is not a tall mirror, with suitable specifications, for ease of use.
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The height of the wash basin is 80cm.
    • There are no wall-mounted grab rails for the wash basin.
    • The tap type is lever. It is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 88cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The height of the towel dispenser is 110cm.
    • There is not a hand dryer.
    • Disposal facilities are available.
    • There is a/are pedal bin disposal units.
    • The washroom has a non-slip floor.
  • Toilet Details View
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a rail with a padded back rest.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on both sides.
    • The lateral transfer space on the left is 96cm.
    • The lateral transfer space on the right is 102cm.
    • There is a flush on the transfer side.
    • There are dropdown rails on both sides of the toilet.
    • There are no wall-mounted grab rails for the toilet.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The height of the toilet roll holder is 81cm.
    • There is not a colostomy changing shelf for standing users next to the toilet.
  • Shower Details View
    • There is a wheel in shower.
    • The shower does have an unobstructed minimum turning space of 150cm x 150cm.
    • The shower head is height adjustable.
    • The shower control type is lever.
    • There is a flip-down/tip-up seat for the shower.
    • The height of the flip-down/tip-up or fixed seat is 51cm (1ft 8in).
    • There are wall-mounted grab rails available for the shower.
  • Colour Contrast and Lighting View
    • The colour contrast between the external washroom door and wall is high.
    • The visual contrast between the internal washroom door and wall is high.
    • The visual contrast between the dropdown rail(s) and wall is low.
    • The toilet seat colour contrast is high.
    • The visual contrast between the shower wall-mounted grab rails and wall is low.
    • The visual contrast between the washroom floor and walls is high.
    • Lighting levels are moderate to good.

Standard Toilet(s)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female toilet is located to the right on entering the ward.
    • There is step-free access into the toilet(s).
    • There is pictorial and written text signage on or near the toilet door.
    • The visual contrast between the external toilet door(s) and wall(s) is medium.
    • The colour contrast between the internal toilet door(s) and wall(s) is low.
    • The colour contrast between the walls and floor is high.
    • The toilet seats have a high visual contrast.
    • An ambulant toilet cubicle is available.
    • There is a/are dropdown rail(s) on the right as you face the ambulant toilet(s).
    • The visual contrast of the dropdown rail(s) in the ambulant cubicle(s) is low.
    • The height of the wash basin(s) is 80cm.
    • The wash basin(s) tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser is located above the wash basin.
    • Lighting levels are good.

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