Access Guide
Overview
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About
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- Services available in the venue include: 5 multi-function exhibition halls, the Lomond Auditorium, Meeting Academy and Loch Suite conference rooms, Clydebuilt restaurant/bar, Deli Bakery café, Morrisons shop, a booking office and an information desk.
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Parking and Public Transport
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- The venue does not have its own car park.
- There is a drop-off point, a public car park nearby and a taxi rank.
- The nearest parking is located off Stobcross Road.
- View information on SEC & Hydro Car Park (opens new tab) .
- The nearest train station is Exhibition Centre.
- The nearest underground station is Kinning Park.
- The nearest bus station is Buchanan Bus Station.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
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Getting In and Around
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- There is step-free access via a very easy slope at the most accessible entrance.
- There is step-free level access throughout.
- Access throughout may include manual doors.
- There is step-free access to other floors including the Conference Facilities, Meeting Academy and Armadillo link entrance via lift.
Please refer to the separate guides for details.
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Getting Help and Assistance
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- There is seating available.
- There is a fixed hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- View more information on borrowing or hiring equipment (opens new tab).
- Documents are available in the following formats: Braille (on request) and large print (on request).
- There is not a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Additional facilities/services include: an ATM machine and Wi-Fi.
- Staff receive the following training: disability awareness / equality training.
- Related Access Guides View
Toilet and Changing Facilities
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Toilet Facilities
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- There are 10+ toilets with adaptations.
- Toilets with adaptations are located throughout the building.
- The transfer space varies between left and right in the toilets with adaptations.
- Ambulant toilet facilities are located within the standard toilets, and near the Lomond Auditorium.
- The male and female step-free toilet facilities are located off the main concourse and halls.
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Changing Places and Changing Facilities
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- The Changing Places toilet facilities are located near the East entrance, opposite reception.
- Parent and baby changing facilities are located off the main concourse, and within the standard toilets.
Parking (SEC Public Car Park)
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Public Car Parks
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- There is a public car park located off Finnieston Street.
- The name of the car park is SEC and Hydro Car Park.
- Designated Blue Badge parking bays are available in the car park.
- There is lift access down to ground level on either side of the car park link bridge walkway.
The four internal car park lifts have slightly larger dimensions, although there is then a road to cross at the traffic lights.
Drop-off Point (SEC Courtesy Shuttle Bus)
- There is a designated drop-off point available.
- The designated drop-off point is located in the rear SEC Centre car park, off Stobcross Road.
- There is a dropped kerb without tactile paving from the drop-off point.
- The rear car park is separately run but there is an agreement with the venue that it can be used for drop-offs for up to 30 minutes.
- Customers can enter the SEC Centre here via its West Entrance and pass through to the main entrance which is close to the Hydro West Doors (SEC Bridge Side) entrance.
- This can be around a 400 metre journey, so a regular courtesy shuttle (Gus the Bus) service is also available from the drop-off point.
- There is a wheelchair space onboard which is accessed via a 79cm wide folding ramp.
- The ramp is steep, although assistance is available.
- There are two steps to access rear seating.
Entrance (East)
- This entrance is located at the front of the building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 115cm.
- The doors have a low visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 115cm.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
Entrance (West)
- This entrance is located at the rear of the building.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via a very easy slope at the entrance.
- There are double automatic doors at this entrance.
- The doors open by sliding.
- The width of the opening is 114cm.
- The doors have a low visual contrast.
- There is a second set of double automatic doors.
- The second set of doors open by sliding.
- The width of the opening is 112cm.
- The second set of doors have a low visual contrast.
- There is step-free level access as you enter.
Reception
- The reception is located to the right as you enter via the East entrance.
- The distance from the East entrance is 10m.
- The most accessible route to reception has manual doors.
- There is step-free level access to reception.
- The height of the reception desk is 115cm.
- There is a lowered section at the desk.
- The height of the lowered section is 75cm.
- The reception has windows.
- There is not a hearing assistance system.
- The height of the touchscreen display ranges from 102cm to 113cm from the floor.
- There is a QR code on the touchscreen which can be used to sign-in on personal devices.
- There is background noise in this area.
- Lighting levels were even at the time of the survey.
- There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
- There is space for an assistance dog to rest in the seating area.
- Seating available in this area includes: sofas.
- Furniture available in this area includes: coffee tables.
Counter (Information)
- The counter is located near the East entrance, opposite the Clydebuilt Bar.
- The distance from the entrance is 25m.
- There is step-free level access to the counter.
- The height of the counter is 111cm.
- There is not a lowered section at the counter.
- The counter has windows.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There may be background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
- Lighting levels are adjustable.
Counter (Box Office)
- The counter is located off the main concourse, near the escalators.
- The distance from the East entrance is 60m.
- There is step-free level access to the counter.
- The height of the counter is 102cm.
- There is a lowered section at the counter.
- The height of the lowered section is 75cm.
- The counter has windows.
- There is not a hearing assistance system.
- There may be background noise in this area.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable.
Counter (Cloakroom)
- The counter is located off the main concourse, beneath the meeting academy staircase.
- The distance from the East entrance is 100m.
- There is step-free level access to the counter.
- The height of the counter is 105cm.
- There is not a lowered section at the counter.
- There is a clearly signed fixed hearing assistance system.
- The hearing assistance system was tested and working at the time of the survey.
- There may be background noise in this area.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable.
Getting Around
- There is step-free level access throughout all areas.
- Access throughout may include manual doors.
- Some flooring is shiny.
- The visual contrast between the walls and floor varies between low and high.
- There is background noise in this area which varies depending on the function/event.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in the walkways includes: chairs with armrests, chairs without armrests and benches.
- Lighting levels vary due to the size of the space.
- Lighting levels are adjustable in some areas.
Eating and Drinking (Clydebuilt Bar and Kitchen)
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Location and Service
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- The Clydebuilt Bar and Kitchen is near the East entrance, on the left after you enter.
- The most accessible route has step-free level access.
- This area has a bar where food and drink can be ordered, staff who can provide assistance with ordering and numerous seating options.
- Full table service is available on request only.
- Menus are handheld, available on a board, online, available in large print and available in Braille.
- The following dietary requirements can be catered for: gluten free, dairy free, lactose free, nut allergy, vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The bar was surveyed.
- There is step-free level access to the counter.
- The height of the counter is 111cm.
- There is a lowered section at the counter.
- The height of the lowered section is 82cm.
- The counter has a television, windows and patterned/distracting backgrounds which may affect the ability of someone to lip read.
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Seating Area
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- There is step-free level access throughout the seating area.
- The following areas have stepped access: some booths.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The walls and floor visual contrast varies between low and high.
- Seating available in this area includes: chairs without armrests, armchairs, benches and high stools.
- Furniture available in this area includes: tables, high tables, long tables and booths.
- Some seating is fixed.
- The surface height of some of the tables is suitable for wheelchair users.
- The clear height under some of the tables is suitable for wheelchair users.
- There is background noise in this area.
- Lighting levels vary due to the use of large glazed walls.
- Lighting levels are adjustable.
Changing Places (Reception Area - Right Hand Transfer)
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Location and Access
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- The Changing Places facility surveyed is located opposite reception, near the East entrance, to the right as you enter.
- The Changing Places toilet is in addition to other toilet facilities.
- There is not a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
- The distance from the entrance is 10m.
- The most accessible route to the Changing Places facility has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- A RADAR key is required for access to this facility.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 90cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high visual contrast.
- There is a grab rail on the internal door with a high visual contrast.
- The dimensions of the facility are 295cm (width) x 395cm (depth) and there is room for a wheelchair user to manoeuvre (180cm x 180cm).
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Toilet Details
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- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The transfer space on the right as you face the toilet is 280cm.
- There is a spatula flush on the transfer side.
- There is no horizontal grab rail for the toilet.
- There are vertical grab rails on both sides of the toilet.
- The vertical grab rails have a low visual contrast.
- There are dropdown rails on both sides of the toilet.
- The dropdown rails have a low visual contrast.
- The toilet seat is 47cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 102cm from the floor.
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Changing Bench and Hoist Details
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- The changing bench is free standing and height adjustable.
- The length of the changing bench is 180cm.
- The facility hoist is powered overhead and accesses all areas.
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Shower Details
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- There is an adjustable shower head which can also be detached.
- The shower controls are twist turn mixer.
- There is no shower seat.
- There is a grab rail for the shower.
- The shower grab rail has a low visual contrast.
- There is a pull cord emergency alarm for the shower within 10cm from the floor.
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Other Facilities
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- There is a height adjustable wash basin.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a low visual contrast.
- There is a wall mounted soap dispenser.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 86cm from the floor.
- There is a wall mounted towel dispenser.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 124cm from the floor.
- A wide paper roll dispenser is not available.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 83cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is a shelf, however there is an obstruction in front of it.
- The shelf does not meet the AccessAble criteria for Stoma Friendly Toilets.
- The facility has a nappy/incontinence items bin and a sanitary bin.
- There are no coat hooks.
- A privacy screen is available.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were even at the time of the survey, with unshaded light sources.
Toilet with Adaptations (Exhibition Halls - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located to the right of Hall 5.
- The distance from the East entrance is 60m.
- The most accessible route to the toilet has step-free level access and manual doors.
- There is step-free level access into the facility.
- There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 84cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 160cm (width) x 168cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 98cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a high visual contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a high visual contrast.
- The toilet seat is 48cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 94cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 78cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rails have a high visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 104cm from the floor.
- There is a wall mounted towel dispenser which can be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 90cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a full length mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin.
- There are multiple coat hooks.
- The coat hooks are 156cm and 106cm from the floor.
- The walls and floor have a low visual contrast.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There are similar toilets throughout the exhibition halls.
Toilet with Adaptations (Main Concourse - Left Hand Transfer)
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Location and Access
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- The toilet surveyed is located off the main concourse, beyond the meeting academy lift.
- The distance from the East entrance is 125m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial and written text signage on or near the door.
- The door opens outwards and has a low visual contrast.
- The width of the door opening is 83cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 287cm (width) x 140cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the left as you face the toilet, however it is obstructed.
- The lateral transfer space is 218cm (from the side of the toilet pan).
- There is a lever flush on the non-transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is no vertical grab rail for the toilet.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 45cm from the floor.
- The toilet seat has a low visual contrast.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 97cm from the floor.
- The wash basin and taps cannot be reached when seated on the toilet.
- The wash basin is 81cm from the floor.
- The wash basin has a lever tap.
- The vertical grab rail is on the left as you face the wash basin.
- The wash basin grab rail has a low visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 100cm from the floor.
- There is not a towel dispenser.
- There is a wall mounted hand dryer.
- The hand dryer has a low visual contrast.
- The hand dryer is 82cm from the floor.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 102cm and 190cm from the floor.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were even at the time of the survey, with unshaded light sources.
- There are further toilets with adaptations within the nearby baby changing facilities.
Toilet with Adaptations (West Entrance - Right Hand Transfer)
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Location and Access
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- The toilet surveyed is located near the West entrance, to the right after you enter.
- The distance from the West entrance is 25m.
- The most accessible route to the toilet has step-free level access.
- There is step-free level access into the facility.
- There is pictorial signage on or near the door.
- The door opens inwards and has a low visual contrast.
- The width of the door opening is 86cm.
- The door has a locking handle (with a RADAR key to access).
- Internally the door has a low visual contrast.
- There is a grab rail on the internal door with a low visual contrast.
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Dimensions and Features
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- The dimensions of the cubicle are 168cm (width) x 401cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 97cm (from the side of the toilet pan).
- There is a lever flush on the transfer side.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a high visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 44cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a high visual contrast.
- The toilet roll holder is 94cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 74cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rail is on the right as you face the wash basin.
- The wash basin grab rail has a low visual contrast.
- There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
- The soap dispenser has a high visual contrast.
- The soap dispenser is 83cm from the floor.
- There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
- The towel dispenser has a high visual contrast.
- The towel dispenser is 123cm from the floor.
- There is not a hand dryer.
- There is a pull cord emergency alarm within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin and a sanitary bin.
- There are multiple coat hooks.
- The coat hooks are 111cm and 156cm from the floor.
- The height of the baby change facility when in use is 90cm.
- The walls and floor visual contrast varies between low and high.
- Lighting levels were even at the time of the survey.
