You are on Related Access Guides (Ambulant Assistance Vehicle). Skip to the next section.

Related Access Guides (Ambulant Assistance Vehicle)

• To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
• Ambulant Assistance Vehicle link (new tab) - click here.

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

• There are 3 toilets with adaptations.
• Toilets with adaptations are located halfway between the arrival gates and border control, to the left as you enter baggage claim and to the left beyond the arrivals hall seating.
• The transfer space within the toilets with adaptations varies between left and right.
• Step-free male and female toilet facilities are located to the left as you enter baggage claim and to the left beyond the arrivals hall seating.
• Parent and baby changing facilities are located between the arrival gates and border control, to the left as you enter baggage claim and to the left beyond the arrivals hall seating.

You are on Getting from the Arrivals Gates. Skip to the next section.

Getting from the Arrivals Gates

• Assistance vehicles are not available.
• There are not resting/seating areas along the route.
• Wayfinding signage is available along the route.
• Lighting levels are bright.
• For information on how to book assistance please visit the airport website.

You are on Toilet with Adaptations (Left Hand Transfer). Skip to the next section.

Toilet with Adaptations (Left Hand Transfer)

• This toilet is located halfway between the arrivals gates and border control, on the left.
• There is step-free level access into the toilet.
• There is pictorial signage on or near the door.
• The door to enter opens outwards and has a medium visual contrast with the surrounding walls.
• The width of the toilet door opening is 88cm.
• The door has a twist lock.
• Internally the door has a medium visual contrast.
• There is a grab rail on the internal door with a medium visual contrast.
• The dimensions of the cubicle are 167cm x 180cm and it does not have a 150cm x 150cm turning space.
• There is a lateral transfer space to the left of the seat but it is obstructed.
• The lateral transfer space is 96cm (from the side of the toilet pan to the wall).
• There is a lever flush on the non transfer side.
• There is a horizontal grab rail on the non transfer side.
• The horizontal grab rail has a medium visual contrast with the surrounding walls.
• There is a vertical grab rail on the transfer side.
• The vertical grab rail has a medium visual contrast with the surrounding walls.
• There is a dropdown rail on the transfer side.
• The dropdown rail has a medium visual contrast with the surrounding walls.
• The toilet seat is 46cm from the floor.
• The toilet seat has a low visual contrast.
• The toilet has a padded backrest.
• There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
• The toilet roll holder has a medium visual contrast.
• The toilet roll holder is 112cm from the floor.
• The wash basin and taps can be reached when seated on the toilet.
• The wash basin is 74cm from the floor.
• The wash basin tap type is lever mixer.
• The vertical grab rail is on the left of the wash basin as you look at it.
• The vertical grab rail has a medium visual contrast with the surrounding walls.
• There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
• The soap dispenser has a medium visual contrast.
• The soap dispenser is 96cm from the floor.
• There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
• The towel dispenser has a medium visual contrast.
• The towel dispenser is 104cm from the floor.
• There is not a hand dryer.
• There is no emergency alarm.
• There is a mirror.
• There is no shelf.
• The cubicle has a waste bin , a nappy/incontinence items bin and a sanitary bin.
• There is one coat hook.
• The coat hook is 154cm from the floor.
• The baby change facility when in use is at a height of 100cm from the floor.
• There is a medium visual contrast between the walls and floor.
• Lighting levels are bright.

You are on Border Control. Skip to the next section.

Border Control

• The route to Border Control has slight ramps/slopes.
• There is clear signage to Border Control.
• There is a member of staff available to provide assistance at border control.
• Some flooring is shiny.
• Lighting levels are varied.
• There is step-free level access to the border control desks.
• There is clear directional signage for the lanes to the border control desks.
• The minimum width of the queuing lane is 110cm.
• There is a designated lane available for passengers requiring assistance.
• The border control desk surveyed was 02.
• The height of the border control desk is 120cm.
• There is not a hearing assistance system.

You are on Baggage Claim. Skip to the next section.

Baggage Claim

• The most accessible route from Border Control to Baggage Claim has slight ramps/slopes.
• There is clear signage to the baggage claim area.
• There are 2 baggage carousels.
• The baggage carousels are clearly signed.
• Some flooring is shiny.
• Lighting levels are bright.
• There are information screens showing carousel flight assignment.
• There is a member of staff available to assist with retrieving baggage from the carousels.

You are on Toilet with Adaptations (Baggage Claim - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Baggage Claim - Right Hand Transfer)

• This toilet is located immediately to the left as you enter the baggage claim hall.
• There is step-free level access into the toilet.
• There is pictorial signage on or near the door.
• The door to enter opens outwards and has a high visual contrast with the surrounding walls.
• The width of the toilet door opening is 84cm.
• The door has a lever twist lock.
• Internally the door has a high visual contrast.
• There is a grab rail on the internal door with a high visual contrast.
• The dimensions of the cubicle are 146cm x 196cm and it does not have a 150cm x 150cm turning space.
• There is a lateral transfer space to the right of the seat but it is obstructed.
• The lateral transfer space is 79cm (from the side of the toilet pan to the wall).
• There is a lever flush on the transfer side.
• There is a horizontal grab rail on the non transfer side.
• The horizontal grab rail has a low visual contrast with the surrounding walls.
• There is a vertical grab rail on the transfer side.
• The vertical grab rail has a low visual contrast with the surrounding walls.
• There is a dropdown rail on the transfer side.
• The dropdown rail has a low visual contrast with the surrounding walls.
• The toilet seat is 44cm from the floor.
• The toilet seat has a low visual contrast.
• The toilet has a padded backrest.
• There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
• The toilet roll holder has a medium visual contrast.
• The toilet roll holder is 104cm from the floor.
• The wash basin and taps can be reached when seated on the toilet.
• The wash basin is 75cm from the floor.
• The wash basin tap type is lever mixer.
• The vertical grab rail is on the right of the wash basin as you look at it.
• The vertical grab rail has a low visual contrast with the surrounding walls.
• There is a wall mounted soap dispenser which can be reached when seated on the toilet.
• The soap dispenser has a medium visual contrast.
• The soap dispenser is 86cm from the floor.
• There is not a towel dispenser.
• There is a wall mounted hand dryer.
• The hand dryer has a low visual contrast.
• The hand dryer is 130cm from the floor.
• There is no emergency alarm.
• There is a mirror.
• There is no shelf.
• The cubicle has a waste bin , a nappy/incontinence items bin and a sanitary bin.
• There are no coat hooks.
• There is a low visual contrast between the walls and floor.
• Lighting levels are bright.

You are on Exit (Customs). Skip to the next section.

Exit (Customs)

• This exit is located to the rear of the baggage claim hall.
• There are no help points available.
• There is step-free level access at the exit.
• There is an opening without doors .
• The width of the opening is 147cm.
• There is step-free level access after you exit.

You are on Exit (Arrivals). Skip to the next section.

Exit (Arrivals)

• This exit is located leading to the arrivals seating area.
• There are no help points available.
• There is step-free level access at the exit.
• There are double automatic doors which open by sliding.
• The doors have a low visual contrast.
• There is step-free level access after you exit.
• The doors could not be opened at the time of the survey (November 2024).

You are on Arrivals. Skip to the next section.

Arrivals

• There is step-free access throughout.
• Some flooring is shiny.
• There is a medium visual contrast between the walls and floor.
• Lighting levels are bright.
• There are no departures or arrivals information boards available.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout the area.
• Dementia friendly signage is not provided.
• There are audible announcements in this area.
• There is no (or very little) background noise.
• There is not a hearing assistance system.

You are on Toilet with Adaptations (Arrivals - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Arrivals - Right Hand Transfer)

• This toilet is located to the rear of the seating area in Arrivals.
• There is step-free level access into the toilet.
• There is pictorial signage on or near the door.
• The door to enter opens outwards and has a high visual contrast with the surrounding walls.
• The width of the toilet door opening is 80cm.
• The door has a lever twist lock.
• Internally the door has a high visual contrast.
• There is a grab rail on the internal door with a high visual contrast.
• The dimensions of the cubicle are 149cm x 200cm and it does not have a 150cm x 150cm turning space.
• There is a lateral transfer space to the left of the seat but it is obstructed.
• The lateral transfer space is 80cm (from the side of the toilet pan to the wall).
• There is a lever flush on the non transfer side.
• There is a horizontal grab rail on the non transfer side.
• The horizontal grab rail has a low visual contrast with the surrounding walls.
• There is a vertical grab rail on the transfer side.
• The vertical grab rail has a low visual contrast with the surrounding walls.
• There is a dropdown rail on the transfer side.
• The dropdown rail has a low visual contrast with the surrounding walls.
• The toilet seat is 44cm from the floor.
• The toilet seat has a low visual contrast.
• The toilet has a padded backrest.
• There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
• The toilet roll holder has a medium visual contrast.
• The toilet roll holder is 109cm from the floor.
• The wash basin and taps can be reached when seated on the toilet.
• The wash basin is 75cm from the floor.
• The wash basin tap type is lever mixer.
• The vertical grab rail is on the left of the wash basin as you look at it.
• The vertical grab rail has a low visual contrast with the surrounding walls.
• There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
• The soap dispenser has a medium visual contrast.
• The soap dispenser is 88cm from the floor.
• There is a wall mounted towel dispenser which cannot be reached when seated on the toilet.
• The towel dispenser has a medium visual contrast.
• The towel dispenser is 95cm from the floor.
• There is not a hand dryer.
• There is no emergency alarm.
• There is a mirror.
• There is no shelf.
• The cubicle has a waste bin , a nappy/incontinence items bin and a sanitary bin.
• There are no coat hooks.
• There is a low visual contrast between the walls and floor.
• Lighting levels are bright.
• There is a slight slope in the doorway.

You are on Exit (Check-In Hall by WHSmith). Skip to the next section.

Exit (Check-In Hall by WHSmith)

• This exit is located ahead from the arrivals seating area, to the left of WHSmith.
• There are no help points available.
• There is step-free level access at the exit.
• There are double automatic doors which open by sliding.
• The width of the opening is 145cm.
• The doors have a low visual contrast.
• There is a second set of manual doors which are permanently open.
• The width of the opening is 157cm.
• The second doors have a low visual contrast.
• There is step-free level access after you exit.

You are on Lift. Skip to the next section.

Lift

• The lift is located towards the rear of the terminal building.
• The floors which are accessible by the lift surveyed are G and 1.
• The lift does have a recommended turning space (150cm x 150cm) in front of it.
• The lift door has a medium visual contrast.
• The external lift control buttons have a medium visual contrast and tactile markings.
• All of the external lift controls are at the recommended height (between 90cm - 120cm).
• The lift door opening width is 90cm.
• The internal dimensions of the lift are 150cm x 136cm.
• The internal lift control buttons have tactile markings and a medium visual contrast.
• All of the internal lift controls are at the recommended height (between 90cm - 120cm).
• Internally the lift has: a separate door to exit, a visual floor indicator and an audible announcer.
• Lighting levels are bright.

You are on Stairs. Skip to the next section.

Stairs

• The floors which are accessible by stairs are G and 1.
• There are more than 20 steps, which are clearly marked, with handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The handrails do not extend horizontally beyond the first and last step.
• Steps are split with a resting area.
• The height of the highest step is 15cm.
• Lighting levels are bright.

You are on Escalator (Train Station Walkway). Skip to the next section.

Escalator (Train Station Walkway)

• The escalator is located ahead from the train station walkway link bridge entrance, to the left of the check-in hall.
• The floors which are accessible by escalator are G and 1.
• The escalator goes both up and down.
• The escalator steps are clearly marked.
• The foot (bottom) and head (top) of the escalator are clearly marked.
• Lighting levels are bright.

You are on Exit (Train Station Walkway - First Floor). Skip to the next section.

Exit (Train Station Walkway - First Floor)

• This exit is located on the first floor link bridge to the railway station, northbound bus stop and car park 3, round to the left from the lift.
• There are no help points available.
• There is step-free access via a slope at the exit.
• The slight slope is over 150cm wide, with no handrails.
• There are double automatic doors which open towards you.
• The width of the opening is 141cm.
• The doors have a high visual contrast.
• There is step-free access via a slope after you exit.
• There is a slight slope over 150cm wide beyond the exit, , with no handrails.

You are on Related Access Guides. Skip to the next section.

Related Access Guides

• To view other AccessAble Detailed Access Guides that are related to this one please use the links below.
• Getting to the Airport and Parking link (new tab) - click here.
• Prestwick International Airport Station link (new tab) - click here.
• WHSmith (Landside) link (new tab) - click here.
• McIntyre's Bar link (new tab) - click here.
• Multi Faith Room link (new tab) - click here.