You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include departures, arrivals hall, bars, restaurants, cafes, shops, car rental, function suite, spectator gallery and a prayer room.

You are on Opening Times. Skip to the next section.

Opening Times

• The venue is open 24hrs.

You are on Location. Skip to the next section.

Location

• The venue is situated outside the centre of the town.
• This venue is situated in Prestwick.
• The nearest mainline station is Prestwick Airport.
• There is a bus stop within 150m (164yds) of the venue.

You are on Parking (Car Parks 1 and 2). Skip to the next section.

Parking (Car Parks 1 and 2)

• The venue does have its own car park.
• The car park type is open air/surface.
• Parking spaces for Blue Badge holders do not need to be booked in advance.
• There is/are 10+ Blue Badge parking bay(s) within the car park.
• The dimensions of the Blue Badge parking bay(s) are 405cm x 500cm (13ft 3in x 16ft 5in).
• The nearest Blue Badge bay is 42m (45yd 2ft) from the main exit.
• The furthest Blue Badge bay is 89m (97yd 12in) from the main exit.
• The route from the car park to the entrance is accessible to a wheelchair user with assistance.
• Assistance may be required because there is/are dropped kerbs.
• The car park surface is tarmac.
• There is a dropped kerb between the car park and the venue.
• The dropped kerb does have tactile paving.
• The car park does not have a height restriction barrier.
• There is a designated drop off point.
• The drop off point is located to the right of the building.

Collapse all Expand all

• Comments View
  • There are an additional 6 designated bays in the upper Car Park 2.
  • The nearest Car Park 2 bay is 189m from the main entrance and the furthest is 211m.
  • Assistance may be required as there is a moderate slope from the upper car park.
  • Drop-off parking is free for 30 minutes with a Blue Badge, or £2 for 30 minutes in Car Park 1, near the front of the terminal.
  • Please click here for details on route from nearest Blue Badge Bays.
  • Please click here for details on route from Car Park 3..

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

• This information is for the entrance located at the front of the building.
• There is not level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The door(s) is / are permanently held open.
• The width of the door opening is 150cm (4ft 11in).

Collapse all Expand all

• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 167cm (5ft 6in).
• Comments View
  • These doors are not to be used as an exit.

You are on Level Change (Main Entrance). Skip to the next section.

Level Change (Main Entrance)

• There is a ramp/slope to access this area/service.
• The ramp/slope is located in front of the entrance.
• The ramp/slope is slight.
• The ramp/slope is permanent.
• There is not a level landing at the top of the ramp/slope.
• The ramp does not have handrails.

You are on Outside Access (Main Exit). Skip to the next section.

Outside Access (Main Exit)

• This information is for the entrance located at the front of the building, to the right.
• There is level access into the venue.
• The main door(s) open(s) towards you (pull).
• The door(s) is / are double.
• The door(s) is / are permanently held open.
• The width of the door opening is 156cm (5ft 1in).

Collapse all Expand all

• Second set of doors View
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is / are double.
  • The width of the door opening is 180cm (5ft 11in).
• Comments View
  • These doors can also be used as an entrance.

You are on Reception (Information Centre). Skip to the next section.

Reception (Information Centre)

• The desk/counter is 48m (52yd 1ft) from the main entrance.
• The desk is 32m (34yd 2ft) from the security.
• There is level access to the desk/counter from the entrance.
• The desk/counter is high (110cm+).
• The desk/counter has a low (76cm or lower) section.
• The desk/counter is staffed.
• The lighting levels are bright.
• There is a hearing assistance system.
• The type of system is a portable loop.
• Staff are trained to use the system.
• There is a touch screen.
• The touch screen is not at a suitable height for a wheelchair user.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the desk/counter.

Collapse all Expand all

• Comments View
  • The passenger assistance area is located in the Information Centre on the left.
  • Wheelchairs are available to borrow here or can be collected to the right from the main entrance on the way.
  • Baggage tracing is available via the Information Centre.
  • The reception desk is generally staffed from 04:00-00:00.

You are on Foreign Exchange. Skip to the next section.

Foreign Exchange

• The counter is 40 metres from the main entrance.
• There is level access to the counter.
• The counter is high.
• There is a lowered section.
• A hearing assistance system is not available.
• There is a further foreign exchange desk to the rear of departures.

You are on Counter (Check-in). Skip to the next section.

Counter (Check-in)

• There is level access to the counter from the entrance.
• The height of the counter is high (110cm+).
• There is not a lowered section.
• Lighting levels are bright.

Collapse all Expand all

• Comments View
  • Wheelchair users or mobility impaired passengers can skip past the main queuing system by going straight to the Information Centre to the right.
  • The special assistance area is located within the Information Centre.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a portable loop.
• Staff are trained to use the system.
• This venue does not play background music.
• The lighting levels are bright.
• Motorised scooters are allowed in public parts of the venue.
• The type of flooring in walkways and corridors is carpet and tiles.

You are on Other Floors. Skip to the next section.

Other Floors

Collapse all Expand all

• Steps View
  • The floors which are accessible by stairs are G, 1 and 2.
  • The stairs are located adjacent to security, right from the information desk.
  • The stairs are approximately 66m from the main entrance.
  • There are 15+ steps between floors.
  • The lighting levels are bright.
  • The steps are clearly marked.
  • The steps are medium (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.

You are on Other Floors (Link Bridge). Skip to the next section.

Other Floors (Link Bridge)

Collapse all Expand all

• Escalators View
  • Escalator(s) can be used to access other floors.
  • The floors which are accessible by escalator are G and 1.
  • The escalators steps are clearly marked.
  • The foot and head of the escalators are clearly marked.
  • The lighting levels are bright.
• Comments View
  • There are bollards at the top and bottom of the escalators.
  • The minimum width between the bollards is 48cm.
  • The link bridge to the station can also be accessed by lift or the main stairs via the balcony route above check-in.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located to the right of the building, between security and the bar/restaurant.
• The lift is a standard lift.
• The floors which are accessible by this lift are G, 1 and 2.
• The lift is approximately 81m (88yd 1ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The dimensions of the lift are 137cm x 150cm (4ft 6in x 4ft 11in).
• The clear door width is 90cm (2ft 11in).
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lighting level in the lift is bright.

Collapse all Expand all

• Comments View
  • The lift is 44m from the main entrance to the right of the building.
  • The lift is 147m round the balcony from the link bridge on the first floor.
  • The lift is 74m round to the right from the check-in desks at the front.

You are on Accessible Toilet (Arrivals). Skip to the next section.

Accessible Toilet (Arrivals)

• Accessible toilet facilities are available.

Collapse all Expand all

• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 102m (111yd 1ft) from the main entrance.
  • This accessible toilet is located to the right of the main terminal in the arrivals area, beside McIntyre's.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a twist lock.
  • The width of the accessible toilet door is 77cm (2ft 6in).
  • The door is light.
  • The dimensions of the accessible toilet are 148cm x 180cm (4ft 10in x 5ft 11in).
  • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 80cm (2ft 7in).
  • There is a dropdown rail on the transfer side.
  • There is a flush, however it is not on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is not an emergency alarm in the cubicle.
  • Disposal facilities are available in the cubicle.
  • There is a/are coat hook(s).
  • The coat hook is within 120cm (3ft 11in) from floor level.
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are not placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 43cm (1ft 5in).
  • There is not a hand dryer.
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is placed higher than 100cm (3ft 3in).
  • The height of the towel dispenser is 104cm (3ft 5in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There is a soap dispenser.
  • The soap dispenser cannot be reached from seated on the toilet.
  • The height of the soap dispenser is 90cm.
• Colour Contrast and Lighting View
  • The contrast between the internal door and wall is fair.
  • The contrast between the external door and wall is fair.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the dropdown rail(s) and wall is poor.
  • The contrast between the walls and floor is fair.
  • The lighting levels are bright.

You are on Accessible Toilet (First Floor). Skip to the next section.

Accessible Toilet (First Floor)

• There are accessible toilet facilities within this venue.

Collapse all Expand all

• Location and Access View
  • The toilet is not for the sole use of disabled people.
  • There is pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 16m (17yd 1ft) from the lift.
  • This accessible toilet is located on the first floor, to the left from the lift at the entrance to the male toilets.
  • There is level access to this accessible toilet.
  • This is by lift.
• Features and Dimensions View
  • This is a unisex toilet.
  • A key is not required for the accessible toilet.
  • The door opens inwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 94cm (3ft 1in).
  • The door is light.
  • The dimensions of the accessible toilet are 152cm x 330cm (4ft 12in x 10ft 10in).
  • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 82cm (2ft 8in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm in the cubicle.
  • The emergency pull cord alarm is fully functional.
  • Disposal facilities are available in the cubicle.
  • There is a/are coat hook(s).
  • The coat hook is within 120cm (3ft 11in) from floor level.
• Position of Fixtures View
  • Wall-mounted grab rails are available.
  • As you face the toilet the wall-mounted grab rails are on the right.
  • There is not a shelf within the accessible toilet.
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 49cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is not a towel dispenser.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There is a soap dispenser.
  • The soap dispenser can be reached from seated on the toilet.
  • The height of the soap dispenser is 85cm.
• Colour Contrast and Lighting View
  • The contrast between the internal door and wall is good.
  • The contrast between the external door and wall is good.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • The contrast between the dropdown rail(s) and wall is fair.
  • The contrast between the walls and floor is poor.
  • The lighting levels are medium.
• Comments View
  • There is a similar, slightly wider accessible toilet located at the entrance to the first floor female toilets.

You are on Standard Toilet(s) (Ground Floor). Skip to the next section.

Standard Toilet(s) (Ground Floor)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located in arrivals.
  • The female toilet(s) is/are approximately 101m (110yd 1ft) from the main entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • An ambulant toilet cubicle with wall mounted grab rails is not available.
  • Lighting levels are bright.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located in arrivals.
  • The male toilet(s) is/are approximately 93m (101yd 2ft) from the main entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • An ambulant toilet cubicle with wall mounted grab rails is not available.
  • Lighting levels are bright.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located in the female toilets.
  • The height of the baby change table once extended is 91cm (2ft 12in).
  • Inside the venue, there is level access to the baby change facility.
• Comments View
  • There are additional standard toilets on the first floor.

You are on Standard Toilet(s) (First Floor). Skip to the next section.

Standard Toilet(s) (First Floor)

Collapse all Expand all

• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located on the first floor, near the link bridge balcony.
  • The female toilet(s) is/are approximately 27m (29yd 1ft) from the lift.
  • Inside the venue, there is level access to the female toilet(s).
  • This is by lift.
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels are medium.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located on the first floor, to the left from the lift.
  • The male toilet(s) is/are approximately 18m (19yd 2ft) from the lift.
  • Inside the venue, there is level access to the male toilet(s).
  • This is by lift.
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels are medium.
• Baby Change Facilities View
  • Baby change facilities are located within the venue.
  • Baby change facilities are located adjacent to the male toilets.
  • The height of the baby change table once extended is 86cm (2ft 10in).
  • Inside the venue, there is level access to the baby change facility.
  • This is by lift.
• Comments View
  • There is a similar baby changing table in the female toilets breastfeeding room.

You are on Additional Info. Skip to the next section.

Additional Info

• Staff do receive disability awareness / equality training.
• Water bowls for assistance dogs are available.
• There is a dog toilet or toileting area.
• There are mobility aids available.
• The mobility aids available include wheelchairs and motorised wheelchairs.

Collapse all Expand all

• Comments View
  • Photographs 1 and 2 show the wheelchairs available to borrow, to the right from the main entrance, opposite check-in.
  • Passengers with hidden disabilities can request a sunflower lanyard to make staff aware.
  • Photograph 3 shows a sunflower lanyard which can be kept and reused whenever travelling here.