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Terminal Building and Arrivals Hall

Glasgow Prestwick Airport, Aviation House, Prestwick, South Ayrshire, KA9 2PL

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Access Guide

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Introduction

  • Services / facilities within the building include departures, arrivals hall, bars, restaurants, cafes, shops, car rental, function suite, spectator gallery and a prayer room.

Opening Times

  • The venue is open 24hrs.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Prestwick.
  • The nearest mainline station is Prestwick Airport.
  • There is a bus stop within 150m (164yds) of the venue.

Parking (Car Parks 1 and 2)

  • The venue does have its own car park.
  • Venue Car Park View
    • The car park type is open air/surface.
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There is/are 10+ Blue Badge parking bay(s) within the car park.
    • The dimensions of the Blue Badge parking bay(s) are 405cm x 500cm (13ft 3in x 16ft 5in).
    • The nearest Blue Badge bay is 42m (45yd 2ft) from the main exit.
    • The furthest Blue Badge bay is 89m (97yd 12in) from the main exit.
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The car park surface is tarmac.
    • There is a dropped kerb between the car park and the venue.
    • The dropped kerb does have tactile paving.
    • The car park does not have a height restriction barrier.
    • There is a designated drop off point.
    • The drop off point is located to the right of the building.
  • Comments View

Outside Access (Main Entrance)

  • This information is for the entrance located at the front of the building.
  • There is not level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 150cm (4ft 11in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 167cm (5ft 6in).
  • Comments View
    • These doors are not to be used as an exit.

Level Change (Main Entrance)

  • There is a ramp/slope to access this area/service.
  • The ramp/slope is located in front of the entrance.
  • The ramp/slope is slight.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • The ramp does not have handrails.

Outside Access (Main Exit)

  • This information is for the entrance located at the front of the building, to the right.
  • There is level access into the venue.
  • The main door(s) open(s) towards you (pull).
  • The door(s) is / are double.
  • The door(s) is / are permanently held open.
  • The width of the door opening is 156cm (5ft 1in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is / are double.
    • The width of the door opening is 180cm (5ft 11in).
  • Comments View
    • These doors can also be used as an entrance.

Reception (Information Centre)

  • The desk/counter is 48m (52yd 1ft) from the main entrance.
  • The desk is 32m (34yd 2ft) from the security.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The desk/counter is staffed.
  • The lighting levels are bright.
  • There is a hearing assistance system.
  • The type of system is a portable loop.
  • Staff are trained to use the system.
  • There is a touch screen.
  • The touch screen is not at a suitable height for a wheelchair user.
  • There is not a bell to attract attention.
  • There is sufficient space to write or sign documents on the desk/counter.
  • Comments View
    • The passenger assistance area is located in the Information Centre on the left.
    • Wheelchairs are available to borrow here or can be collected to the right from the main entrance on the way.
    • Baggage tracing is available via the Information Centre.
    • The reception desk is generally staffed from 04:00-00:00.

Foreign Exchange

  • The counter is 40 metres from the main entrance.
  • There is level access to the counter.
  • The counter is high.
  • There is a lowered section.
  • A hearing assistance system is not available.
  • There is a further foreign exchange desk to the rear of departures.

Counter (Check-in)

  • There is level access to the counter from the entrance.
  • The height of the counter is high (110cm+).
  • There is not a lowered section.
  • Lighting levels are bright.
  • Comments View
    • Wheelchair users or mobility impaired passengers can skip past the main queuing system by going straight to the Information Centre to the right.
    • The special assistance area is located within the Information Centre.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The system is a portable loop.
  • Staff are trained to use the system.
  • This venue does not play background music.
  • The lighting levels are bright.
  • Motorised scooters are allowed in public parts of the venue.
  • The type of flooring in walkways and corridors is carpet and tiles.

Other Floors

  • Steps View
    • The floors which are accessible by stairs are G, 1 and 2.
    • The stairs are located adjacent to security, right from the information desk.
    • The stairs are approximately 66m from the main entrance.
    • There are 15+ steps between floors.
    • The lighting levels are bright.
    • The steps are clearly marked.
    • The steps are medium (11cm - 17cm).
    • The steps do have handrails.
    • The steps have a handrail on both sides.
    • There is a landing.

Other Floors (Link Bridge)

  • Escalators View
    • Escalator(s) can be used to access other floors.
    • The floors which are accessible by escalator are G and 1.
    • The escalators steps are clearly marked.
    • The foot and head of the escalators are clearly marked.
    • The lighting levels are bright.
  • Comments View
    • There are bollards at the top and bottom of the escalators.
    • The minimum width between the bollards is 48cm.
    • The link bridge to the station can also be accessed by lift or the main stairs via the balcony route above check-in.

Lift

  • There is a lift for public use.
  • The lift is located to the right of the building, between security and the bar/restaurant.
  • The lift is a standard lift.
  • The floors which are accessible by this lift are G, 1 and 2.
  • The lift is approximately 81m (88yd 1ft) from the main entrance.
  • Staff do not need to be notified for use of the lift.
  • The dimensions of the lift are 137cm x 150cm (4ft 6in x 4ft 11in).
  • The clear door width is 90cm (2ft 11in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lighting level in the lift is bright.
  • Comments View
    • The lift is 44m from the main entrance to the right of the building.
    • The lift is 147m round the balcony from the link bridge on the first floor.
    • The lift is 74m round to the right from the check-in desks at the front.

Accessible Toilet (Arrivals)

  • Accessible toilet facilities are available.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 102m (111yd 1ft) from the main entrance.
    • This accessible toilet is located to the right of the main terminal in the arrivals area, beside McIntyre's.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 77cm (2ft 6in).
    • The door is light.
    • The dimensions of the accessible toilet are 148cm x 180cm (4ft 10in x 5ft 11in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 80cm (2ft 7in).
    • There is a dropdown rail on the transfer side.
    • There is a flush, however it is not on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is not an emergency alarm in the cubicle.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall mounted grab rails are available for the toilet.
    • As you face the toilet the wall-mounted grab rails are on both sides.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 43cm (1ft 5in).
    • There is not a hand dryer.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 104cm (3ft 5in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 90cm.
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is fair.
    • The contrast between the external door and wall is fair.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is fair.
    • The lighting levels are bright.

Accessible Toilet (First Floor)

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 16m (17yd 1ft) from the lift.
    • This accessible toilet is located on the first floor, to the left from the lift at the entrance to the male toilets.
    • There is level access to this accessible toilet.
    • This is by lift.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens inwards.
    • The door is locked by a lever twist.
    • The width of the accessible toilet door is 94cm (3ft 1in).
    • The door is light.
    • The dimensions of the accessible toilet are 152cm x 330cm (4ft 12in x 10ft 10in).
    • There is a clear 150cm x 150cm manoeuvring space in the accessible toilet.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 82cm (2ft 8in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm in the cubicle.
    • The emergency pull cord alarm is fully functional.
    • Disposal facilities are available in the cubicle.
    • There is a/are coat hook(s).
    • The coat hook is within 120cm (3ft 11in) from floor level.
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is not a shelf within the accessible toilet.
    • There is a mirror.
    • Mirrors are placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 49cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a soap dispenser.
    • The soap dispenser can be reached from seated on the toilet.
    • The height of the soap dispenser is 85cm.
  • Colour Contrast and Lighting View
    • The contrast between the internal door and wall is good.
    • The contrast between the external door and wall is good.
    • The contrast between the wall-mounted grab rail(s) and wall is fair.
    • The contrast between the dropdown rail(s) and wall is fair.
    • The contrast between the walls and floor is poor.
    • The lighting levels are medium.
  • Comments View
    • There is a similar, slightly wider accessible toilet located at the entrance to the first floor female toilets.

Standard Toilet(s) (Ground Floor)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located in arrivals.
    • The female toilet(s) is/are approximately 101m (110yd 1ft) from the main entrance.
    • Inside the venue, there is level access to the female toilet(s).
    • An ambulant toilet cubicle with wall mounted grab rails is not available.
    • Lighting levels are bright.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located in arrivals.
    • The male toilet(s) is/are approximately 93m (101yd 2ft) from the main entrance.
    • Inside the venue, there is level access to the male toilet(s).
    • An ambulant toilet cubicle with wall mounted grab rails is not available.
    • Lighting levels are bright.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located in the female toilets.
    • The height of the baby change table once extended is 91cm (2ft 12in).
    • Inside the venue, there is level access to the baby change facility.
  • Comments View
    • There are additional standard toilets on the first floor.

Standard Toilet(s) (First Floor)

  • Availability and Location of Standard Toilets View
    • Standard toilet facilities are available.
  • Access to Standard Female Toilet(s) View
    • The female toilet facilities that were surveyed are located on the first floor, near the link bridge balcony.
    • The female toilet(s) is/are approximately 27m (29yd 1ft) from the lift.
    • Inside the venue, there is level access to the female toilet(s).
    • This is by lift.
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels are medium.
  • Access to Standard Male Toilet(s) View
    • The male toilet facilities that were surveyed are located on the first floor, to the left from the lift.
    • The male toilet(s) is/are approximately 18m (19yd 2ft) from the lift.
    • Inside the venue, there is level access to the male toilet(s).
    • This is by lift.
    • An ambulant toilet cubicle with wall mounted grab rails is available.
    • Lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located adjacent to the male toilets.
    • The height of the baby change table once extended is 86cm (2ft 10in).
    • Inside the venue, there is level access to the baby change facility.
    • This is by lift.
  • Comments View
    • There is a similar baby changing table in the female toilets breastfeeding room.

Additional Info

  • Staff do receive disability awareness / equality training.
  • Water bowls for assistance dogs are available.
  • There is a dog toilet or toileting area.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs and motorised wheelchairs.
  • Comments View
    • Photographs 1 and 2 show the wheelchairs available to borrow, to the right from the main entrance, opposite check-in.
    • Passengers with hidden disabilities can request a sunflower lanyard to make staff aware.
    • Photograph 3 shows a sunflower lanyard which can be kept and reused whenever travelling here.