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Bullring and Grand Central - Moor Street Car Park

Bullring and Grand Central, Birmingham, B5 4BU

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Access Guide

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Getting Here

Getting Help and Assistance

  • For the map of the shopping centre please click here (new tab).
  • There is a member of staff trained in British Sign Language. Please phone the venue in advance for more information.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are not available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs, motorised wheelchairs and mobility scooters.
  • To obtain mobility aids please contact Shopmobility on 0121 632 1509.
  • Shopmobility is located on -1 level in Central Car Park. Free hire of equipment is available to members.
    For information on Shopmobility please click here .

Opening Times

  • Monday 06:45 - 22:00.
  • Tuesday 06:45 - 22:00.
  • Wednesday 06:45 - 22:00.
  • Thursday 06:45 - 22:00.
  • Friday 06:45 - 22:00.
  • Saturday 06:45 - 22:00.
  • Sunday 09:30 - 20:00.

Multi-Storey Car Park

  • The venue does have its own parking facilities.
  • The car park is located on Moor Street.
  • The car park type is multi-storey.
  • The car park does have a height restriction barrier.
  • The maximum height of the restriction barrier is 215cm (7ft 1in).
  • The car park does have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The designated Blue Badge parking bays are located on all levels.
    Some of the parking bays are also used as Parent and Child bays.
  • There is a total of 1195 parking bays in the car park of which 78 are designated for the use of Blue Badge holders.
  • There are parking charges for the car park.
  • Parking is not free for Blue Badge holders.
  • To see the parking charges please click here (opens new tab).
  • Payment machines are located in the lift lobby of the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user unaided.
  • There is not a/are not clearly marked drop-off point(s).

Multi-Storey Designated Parking Level (1)

  • There is/are 13 designated Blue Badge parking bay(s) on this level.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 300cm x 600cm (9ft 10in x 19ft 8in).
  • There is a 120cm marked zone around the Blue Badge parking bay(s).
  • Blue Badge Parking View
    • The Blue Badge parking bays have a marked zone to both sides and rear.
    • The Blue Badge bays are also used for Parent and Child parking on this level.
  • Parent and Child Parking View
    • Clearly marked/signposted parent and child parking bays are available on this level.
    • There is/are 13 designated Parent and Child bays parking bay(s) on this level.
  • Paying View
    • Payment signs are not provided.
    • Payment machines are located Level 2.
  • Access from the Car Park View
    • The pedestrian exit on this level gives access to the lift lobby.
    • The route to the pedestrian exit is accessible to a wheelchair user unaided.
    • It may be necessary to cross the path of moving vehicles between some of the Blue Badge parking bays and the pedestrian exit on this level.
    • The pedestrian exit is clearly visible from the car park.
    • There are marked walkways on this level to make routes safer for pedestrians.
    • The surface on the approach to the pedestrian exit is concrete.
    • The nearest designated Blue Badge parking bay is approximately 12m from the lift lobby.
    • Digital wayfinders are not available.

Multi-Storey Designated Parking Level (2)

  • There is/are 10 designated Blue Badge parking bay(s) on this level.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 300cm x 600cm (9ft 10in x 19ft 8in).
  • There is a 120cm marked zone around the Blue Badge parking bay(s).
  • Blue Badge Parking View
    • The Blue Badge parking bays have a marked zone to both sides but not at the rear.
  • Parent and Child Parking View
    • Clearly marked/signposted parent and child parking bays are not available on this level.
  • Paying View
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located in the lift lobby.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Payment machines are located in the lift lobby.
    • There is not a payment machine at a convenient height for wheelchair users.
  • Access from the Car Park View
    • The pedestrian exit on this level gives access to the lift lobby and Moor Street.
    • The route to the pedestrian exit is accessible to a wheelchair user unaided.
    • The pedestrian exit on this level can be accessed from the Blue Badge bays on this level without crossing the path of any moving vehicles.
    • The pedestrian exit is clearly visible from the car park.
    • There are marked walkways on this level to make routes safer for pedestrians.
    • The surface on the approach to the pedestrian exit is concrete.
    • The nearest designated Blue Badge parking bay is approximately 15m from the lift lobby and exit to Moor Street.
    • Digital wayfinders are not available.

Exit (Level 2 Pedestrian Exit to Moor Street)

  • Exit View
    • This information is for the exit located on level 2 leading to Moor Street.
    • The exit area/door is not clearly signed internally.
    • The exit is step-free.
    • The exit door(s) does/do contrast visually with its immediate surroundings.
    • There is a canopy or recess which provides weather protection at this exit.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) may be difficult to open.
    • The width of the opening is 88cm.

Multi-Storey Designated Parking Level (3)

  • There is/are 6 designated Blue Badge parking bay(s) on this level.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 300cm x 600cm (9ft 10in x 19ft 8in).
  • There is a 120cm marked zone around the Blue Badge parking bay(s).
  • Blue Badge Parking View
    • The Blue Badge parking bays have a marked zone to one side and the rear.
    • The Blue Badge bays are also used for Parent and Child parking on this level.
  • Parent and Child Parking View
    • Clearly marked/signposted parent and child parking bays are available on this level.
    • There is/are 6 designated Parent and Child bays parking bay(s) on this level.
  • Paying View
    • Payment signs are not provided.
    • Payment machines are located in the lift lobby.
    • There is not a payment machine at a convenient height for wheelchair users.
  • Access from the Car Park View
    • The pedestrian exit on this level gives access to the lift lobby.
    • The route to the pedestrian exit is accessible to a wheelchair user unaided.
    • It may be necessary to cross the path of moving vehicles between the Blue Badge parking bays and the pedestrian exit on this level.
    • The pedestrian exit is clearly visible from the car park.
    • There are some marked walkways on this level to make routes safer for pedestrians.
    • The surface on the approach to the pedestrian exit is tarmac.
    • The nearest designated Blue Badge parking bay is approximately 5m from the lift lobby.
    • Digital wayfinders are not available.

Multi-Storey Designated Parking Level (4)

  • There is/are 13 designated Blue Badge parking bay(s) on this level.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 300cm x 600cm (9ft 10in x 19ft 8in).
  • There is a 120cm marked zone around the Blue Badge parking bay(s).
  • Blue Badge Parking View
    • The Blue Badge parking bays have a marked zone to both sides and rear.
    • The Blue Badge bays are also used for Parent and Child parking on this level.
  • Parent and Child Parking View
    • Clearly marked/signposted parent and child parking bays are available on this level.
    • There is/are 13 designated Parent and Child bays parking bay(s) on this level.
  • Paying View
    • Payment signs are not provided.
    • Payment machines are located Levels 3 and 5.
  • Access from the Car Park View
    • The pedestrian exit on this level gives access to the lift lobby.
    • The route to the pedestrian exit is accessible to a wheelchair user unaided.
    • It may be necessary to cross the path of moving vehicles between some of the Blue Badge parking bays and the pedestrian exit on this level.
    • The pedestrian exit is clearly visible from the car park.
    • There are some marked walkways on this level to make routes safer for pedestrians.
    • The surface on the approach to the pedestrian exit is tarmac.
    • The nearest designated Blue Badge parking bay is approximately 14m from the lift lobby.
    • Digital wayfinders are not available.

Multi-Storey Designated Parking Level (5)

  • There is/are 10 designated Blue Badge parking bay(s) on this level.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 300cm x 600cm (9ft 10in x 19ft 8in).
  • There is a 120cm marked zone around the Blue Badge parking bay(s).
  • Blue Badge Parking View
    • The Blue Badge parking bays have a marked zone to both sides and rear.
    • The Blue Badge bays are also used for Parent and Child parking on this level.
  • Parent and Child Parking View
    • Clearly marked/signposted parent and child parking bays are available on this level.
    • There is/are 10 designated Parent and Child bays parking bay(s) on this level.
  • Paying View
    • Payment signs are not provided.
    • Payment machines are located in the lift lobby.
    • There is not a payment machine at a convenient height for wheelchair users.
  • Access from the Car Park View
    • The pedestrian exit on this level gives access to the lift lobby.
    • The route to the pedestrian exit is accessible to a wheelchair user unaided.
    • It may be necessary to cross the path of moving vehicles between some of the Blue Badge parking bays and the pedestrian exit on this level.
    • The pedestrian exit is clearly visible from the car park.
    • There are marked walkways on this level to make routes safer for pedestrians.
    • The surface on the approach to the pedestrian exit is tarmac.
    • The nearest designated Blue Badge parking bay is approximately 14m from the lift lobby.
    • Digital wayfinders are not available.

Multi-Storey Designated Parking Level (6)

  • There is/are 10 designated Blue Badge parking bay(s) on this level.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 300cm x 600cm (9ft 10in x 19ft 8in).
  • There is a 120cm marked zone around the Blue Badge parking bay(s).
  • Blue Badge Parking View
    • The Blue Badge parking bays have a marked zone to both sides and rear.
    • The Blue Badge bays are also used for Parent and Child parking on this level.
  • Parent and Child Parking View
    • Clearly marked/signposted parent and child parking bays are available on this level.
    • There is/are 7 designated Parent and Child bays parking bay(s) on this level.
  • Paying View
    • Payment signs are not provided.
    • Payment machines are located Levels 5 and 7.
  • Access from the Car Park View
    • The pedestrian exit on this level gives access to the lift lobby.
    • The route to the pedestrian exit is accessible to a wheelchair user unaided.
    • It may be necessary to cross the path of moving vehicles between some of the Blue Badge parking bays and the pedestrian exit on this level.
    • The pedestrian exit is clearly visible from the car park.
    • There are some marked walkways on this level to make routes safer for pedestrians.
    • The surface on the approach to the pedestrian exit is tarmac.
    • The nearest designated Blue Badge parking bay is approximately 14m from the lift lobby.
    • Digital wayfinders are not available.

Multi-Storey Designated Parking Level (7)

  • There is/are 7 designated Blue Badge parking bay(s) on this level.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 300cm x 600cm (9ft 10in x 19ft 8in).
  • There is a 120cm marked zone around the Blue Badge parking bay(s).
  • Blue Badge Parking View
    • The Blue Badge parking bays have a marked zone to both sides and rear.
    • The Blue Badge bays are also used for Parent and Child parking on this level.
  • Parent and Child Parking View
    • Clearly marked/signposted parent and child parking bays are available on this level.
    • There is/are 7 designated Parent and Child bays parking bay(s) on this level.
  • Paying View
    • Payment signs are not provided.
    • Payment machines are located in the lift lobby.
    • There is not a payment machine at a convenient height for wheelchair users.
  • Access from the Car Park View
    • The pedestrian exit on this level gives access to the lift lobby.
    • The route to the pedestrian exit is accessible to a wheelchair user unaided.
    • The pedestrian exit on this level can be accessed from the Blue Badge bays on this level without crossing the path of any moving vehicles.
    • The pedestrian exit is clearly visible from the car park.
    • There are marked walkways on this level to make routes safer for pedestrians.
    • The surface on the approach to the pedestrian exit is tarmac.
    • The nearest designated Blue Badge parking bay is approximately 14m from the lift lobby.
    • Digital wayfinders are not available.

Multi-Storey Designated Parking Level (8)

  • There is/are 7 designated Blue Badge parking bay(s) on this level.
  • The Blue Badge bay(s) is/are clearly marked and signposted.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 300cm x 600cm (9ft 10in x 19ft 8in).
  • There is a 120cm marked zone around the Blue Badge parking bay(s).
  • Blue Badge Parking View
    • The Blue Badge parking bays have a marked zone to both sides and rear.
    • The Blue Badge bays are also used for Parent and Child parking on this level.
  • Parent and Child Parking View
    • Clearly marked/signposted parent and child parking bays are available on this level.
    • There is/are 7 designated Parent and Child bays parking bay(s) on this level.
  • Paying View
    • Payment signs are not provided.
    • Payment machines are located in the lift lobby.
    • There is not a payment machine at a convenient height for wheelchair users.
  • Access from the Car Park View
    • The pedestrian exit on this level gives access to Selfridges by a bridge walkway.
    • The route to the pedestrian exit is accessible to a wheelchair user unaided.
    • The pedestrian exit on this level can be accessed from the Blue Badge bays on this level without crossing the path of any moving vehicles.
    • The pedestrian exit is clearly visible from the car park.
    • There are marked walkways on this level to make routes safer for pedestrians.
    • The surface on the approach to the pedestrian exit is tarmac.
    • The nearest designated Blue Badge parking bay is approximately 14m from the lift lobby.
    • Digital wayfinders are not available.

Exit (Level 8 Link Bridge to Selfridges)

  • Exit View
    • This information is for the exit located on level 8.
    • The exit area/door is not clearly signed internally.
    • The exit is step-free.
    • There is a dark mat or floor marking at this exit area which may look like a hole to some people.
    • There are no doors at this exit.
  • Comments View
    • There is a very easy slope on the link bridge.
    • This entrance to Bullring can only be used during Selfridges opening times.

Exit (Car Park to Lifts and Stairs)

  • Exit View
    • This information is for the exit located on all levels of the car park.
    • The exit area/door is not clearly signed internally.
    • The exit is step-free, via lift.
    • There is a dark mat or floor marking at this exit area which may look like a hole to some people.
    • The exit door(s) does not/do not contrast visually with its immediate surroundings.
    • There is not a canopy or recess which provides weather protection at this exit.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the opening is 168cm.
  • Comments View
    • There are similar exits on all levels of the car park.

Other Floors

  • Stairs can be used to access other floors.
  • The stairs are located in the lobby beyond the exit on all levels.
  • There are manual, heavy, single doors to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are 1, 2, 3, 4, 5, 6, 7, 8.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are good.

Lift

  • There is a lift for public use.
  • The lift is located in the lobby beyond the exit on all levels.
  • There are 2 other lifts in this location.
  • The other lift has very similar/identical specifications.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are 1, 2, 3, 4, 5, 6, 7, 8.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are not within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 120cm (3ft 11in).
  • The dimensions of the lift are 165cm x 190cm (5ft 5in x 6ft 3in).
  • There are no separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are not within 90cm - 120cm from the floor.
  • The lift controls are within 100cm - 126cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.

Route from Level 2 Exit to Bullring Moor Street Entrance

  • Exit the car park on level 2 onto Park Street (photograph 1).
  • Ahead is a pedestrian crossing on Park Street (photograph 2).
  • Cross Park Street using the pedestrian crossing.
  • Once you have crossed Park Street take a slight right and then left onto Moor Street (photograph 3).
  • Moor Street is located on a steep hill and is block paved (photographs 4 and 5).
  • The Bullring Moor Street entrance is at the top of the hill on the left (photograph 6).
  • An alternative entrance is via Selfridges on level 8.
  • There is a link bridge from the car park to Selfridges on level 8 (photograph 7).
  • The link bridge has a very easy slope (photograph 8).
  • The link bridge is only available during Selfridges opening times.

Bullring