Access Guide
Getting Here
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By Road
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- The Bullring is located right in the heart of Birmingham City Centre, just 10 minutes from the A38(M). From the A38(M) please follow the signs towards the City Centre and Bullring.
- There are 3 car park's available for the Bullring: Centre Car Park, Edgbaston Street Car Park and Moor Street Car Park. Centre Car Park is located underneath Bullring. The entrance is located on Park Street. For directions to Bullring Centre Car Park please use the postcode: B5 4BU.
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By Bus
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- There is a bus stop within 150 metres of the shopping centre.
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By Train
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- The nearest Railway Station is Birmingham New Street.
- The Bullring is a 4 minute walk away from Birmingham New Street station which connects you to all major cities in the UK.
- For more information on National Rail services please click here (opens new tab).
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By Tram
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- The nearest tram stop is Grand Central.
- The Bullring is a 5 minute walk away from Grand Central tram stop. Trams run from Birmingham to Wolverhampton.
- For more information on Network West Midlands Trams please click here (opens new tab).
Getting Help and Assistance
- For the map of the shopping centre please click here (new tab).
- There is a member of staff available for help and assistance.
- There is a member of staff trained in British Sign Language.
- There is not an assistance dog toilet or toileting area at the venue/nearby.
- Water bowls for assistance dogs are not available.
- The mobility aids available include motorised wheelchairs, wheelchairs and mobility scooters.
- To obtain mobility aids please contact Shopmobility - 0121 632 1509.
- For information on Shopmobility, go tohttps://www.bullring.co.uk/shop/shopmobility There is free hire of equipment with members of Shopmobility, this is located on -1 level in Central Car Park.
Parking
- There are three car parks located around the Bullring. For information about the parking please click on the links below:
- Four more information about the Centre Car Park please click here (opens in a new tab)
- Four more information about the Edgbaston Street Car Park please click here (opens in a new tab)
- Four more information about the Moor Street Car Park please click here (opens in a new tab).
Outside Access (Edgbaston Street)
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Entrance
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- This information is for the entrance located leading from Edgbaston Street to Saint Martin's Walk.
- There is ramped/sloped or stepped access at this entrance.
- There are no doors at this entrance.
- There are bollards at this entrance.
- The minimum width between the bollards is 94cm.
- There is not a member of staff available for assistance at this entrance.
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Ramp/Slope
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- The ramp/slope is located immediately beyond the entrance, leading to Saint Martin's Walk.
- The gradient of the ramp/slope is steep.
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Step(s)
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- The step(s) is/are located ahead as you enter via the Edgbaston Street pedestrian entrance.
- There is/are 45 step(s).
- The step(s) is/are clearly marked.
- The step(s) has/have tactile paving at the top and bottom.
- The height of the step(s) is/are between 15cm and 18cm.
- The height of the step(s) is/are 17cm.
- The depth of the step(s) is/are between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides of the step(s).
- Handrails are not at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
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Comments
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- The final 13 steps have a handrail in the centre only (shown in photograph 6).
- This entrance leads to the East Mall and West Mall Middle and Upper Levels and to Saint Martin's Walk central pedestrian walkway.
Outside Access (New Street / High Street)
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Entrance
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- This information is for the entrance located on the corner of New Street and High Street.
- There is ramped/sloped or stepped access at this entrance.
- There are no doors at this entrance.
- There are bollards at this entrance.
- The minimum width between the bollards is 116cm.
- There is not a member of staff available for assistance at this entrance.
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Ramp/Slope
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- The ramp/slope is located immediately beyond the entrance, leading to Saint Martin's Walk.
- The gradient of the ramp/slope is steep.
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located to the left of the slope.
- There is/are 5 step(s).
- The step(s) is/are clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 14cm.
- The depth of the step(s) is/are between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are in the centre of the step(s).
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
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Comments
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- The steps have tactile paving at the top only.
- This entrance leads to the East Mall and West Mall Middle and Upper Levels and to Saint Martin's Walk central pedestrian walkway.
Outside Access (Park Street and Digbeth Corner)
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Entrance
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- This information is for the entrance located on the corner of Park Street and Digbeth.
- There is ramped/sloped or stepped access at this entrance.
- There are no doors at this entrance.
- There are bollards at this entrance.
- The minimum width between the bollards is 118cm.
- There is not a member of staff available for assistance at this entrance.
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Ramp/Slope
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- The ramp/slope is located immediately beyond the entrance.
- The gradient of the ramp/slope is steep.
- The ramp/slope does bypass the step(s).
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Comments
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- The slope at this entrance joins up with the Edgbaston Street entrance.
- The steps at this entrance share the Edgbaston Street entrance steps.
- Please see the Edgbaston Street entrance section for steps information.
Outside Access (Swan Passage)
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Entrance
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- This information is for the entrance located leading from Saint Martin's Queensway.
- There is ramped/sloped or stepped access at this entrance.
- There are no doors at this entrance.
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Ramp/Slope
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- The ramp/slope is located immediately beyond the entrance.
- The gradient of the ramp/slope is steep.
- There is not a level landing at the top of the ramp/slope.
- There is a/are handrail(s) at the ramp.
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located at the entrance and half way along the ramp.
- There is/are 46 step(s).
- The step(s) is/are not clearly marked.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 14cm.
- The depth of the step(s) is/are between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on the left going up the step(s).
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
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Comments
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- There are 2 sets of steps.
- There are 17 steps at the entrance with a handrail on both sides.
- There are 29 steps half way along the ramp with a handrail on the left.
- Otherwise the steps are identical.
- The ramp overcomes all sets of steps.
- The steps have tactile paving at the top only.
- Photograph 6 shows the second set of 29 steps.
Outside Access (Smallbrook Queensway)
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Entrance
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- This information is for the entrance located on Smallbrook Queensway.
- There is ramped/sloped or stepped access at this entrance.
- There are no doors at this entrance.
- There are bollards at this entrance.
- The minimum width between the bollards is 106cm.
- There is not a member of staff available for assistance at this entrance.
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Ramp/Slope
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- The ramp/slope is located immediately beyond the entrance.
- The gradient of the ramp/slope is steep.
- The handrail(s) is/are on the right going up the ramp.
- The ramp/slope does bypass the step(s).
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Step(s)
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- The step(s) is/are located to the right of the slope.
- There is/are 8 step(s).
- The step(s) is/are clearly marked.
- The step(s) has/have tactile paving at the top and bottom.
- The height of the step(s) is/are not between 15cm and 18cm.
- The height of the step(s) is/are 14cm.
- The depth of the step(s) is/are not between 30cm and 45cm.
- There is a/are handrail(s) at the step(s).
- The handrail(s) is/are on both sides of the step(s).
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do not extend horizontally beyond the first and last steps.
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Comments
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- The bollards are located on the second and third steps.
- There are no bollards along the slope.
Saint Martin's Walk Pedestrian Area
- Saint Martin's Walk runs between the East Mall and West Mall of the Bullring.
- The Middle Level of the East Mall and West Mall can be accessed from Saint Martin's Walk.
- The East Mall and West Mall Middle Level entrances are located towards the Edgbaston Street entrance.
- The Upper Level of the East Mall and West Mall can also be accessed from Saint Martin's Walk.
- The East Mall and West Mall Upper Level entrances are located at the New Street and High Street corner entrance.
- There are a variety of shops and cafes located along Saint Martin's Walk.
- There are slight slopes running throughout the length of Saint Martin's Walk.
- There is seating available throughout the length of Saint Martin's Walk.
- There is no seating with armrests.
Accessible Toilet(s)
- The nearest accessible toilet(s) is/are located in the East and West Malls of the Bullring.
Standard Toilet(s)
- The nearest standard toilet(s) is/are located in the East and West Malls of the Bullring.
Bullring
- For more information about the Bullring - Lower Level please click here (opens in new tab)
- For more information about the Bullring - Middle Level East Mall please click here (opens in new tab)
- For more information about the Bullring - Middle Level West Mall please click here (opens in new tab)
- For more information about the Bullring - Upper Level East Mall please click here (opens in new tab)
- For more information about the Bullring - Upper Level West Mall please click here (opens in new tab).