You are on Getting Here. Skip to the next section.

Getting Here

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• By Road View
  • The Bullring is located right in the heart of Birmingham City Centre, just 10 minutes from the A38(M).
    From the A38(M) please follow the signs towards the City Centre and Bullring.
  • There are 3 car parks available for the Bullring: Centre Car Park, Edgbaston Street Car Park and Moor Street Car Park.
    Centre Car Park is located underneath Bullring. The entrance is on Park Street.
    For directions to Bullring Centre Car Park please use the postcode: B5 4BU.
• By Bus View
  • There is a bus stop within 150 metres of the shopping centre.
• By Train View
  • The nearest Railway Station is Birmingham New Street.
  • The Bullring is a 4 minute walk away from Birmingham New Street Station, which connects you to all major cities in the UK.
  • For more information on National Rail services at Birmingham New Street Station please click here (opens new tab).
• By Tram View
  • The nearest tram stop is Grand Central.
  • The Bullring is a 5 minute walk away from Grand Central tram stop.
    Trams run from Birmingham to Wolverhampton.
  • For more information on Network West Midlands Trams please click here (opens new tab).

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• For the map of the shopping centre please click here (new tab).
• There is a member of staff trained in British Sign Language. Please phone the venue in advance for more information
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are not available.
• There are mobility aids available.
• The mobility aids available include wheelchairs, motorised wheelchairs and mobility scooters.
• To obtain mobility aids please contact Shopmobility on 0121 632 1509.
• Shopmobility is located on -1 level in Central Car Park. Free hire of equipment is available to members.
  For information on Shopmobility please click here .

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 06:45 - 22:00.
• Tuesday 06:45 - 22:00.
• Wednesday 06:45 - 22:00.
• Thursday 06:45 - 22:00.
• Friday 06:45 - 22:00.
• Saturday 06:45 - 22:00.
• Sunday 09:30 - 20:00.
• Please click here for information on opening times.

You are on Multi-Storey Car Park. Skip to the next section.

Multi-Storey Car Park

• The venue does have its own parking facilities.
• The car park is located on Moor Street.
• The car park type is multi-storey.
• The car park does have a height restriction barrier.
• The maximum height of the restriction barrier is 215cm (7ft 1in).
• The car park does have a barrier control system.
• The car park surface is tarmac.
• There is a/are Blue Badge parking bay(s) available.
• The designated Blue Badge parking bays are located on all levels.
  Some of the parking bays are also used as Parent and Child bays.
• There is a total of 1195 parking bays in the car park of which 78 are designated for the use of Blue Badge holders.
• There are parking charges for the car park.
• Parking is not free for Blue Badge holders.
• To see the parking charges please click here (opens new tab).
• Payment machines are located in the lift lobby of the car park.
• The route from the car park to the entrance is accessible to a wheelchair user unaided.
• There is not a/are not clearly marked drop-off point(s).

You are on Multi-Storey Designated Parking Level (1). Skip to the next section.

Multi-Storey Designated Parking Level (1)

• There is/are 13 designated Blue Badge parking bay(s) on this level.
• The Blue Badge bay(s) is/are clearly marked and signposted.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 300cm x 600cm (9ft 10in x 19ft 8in).
• There is a 120cm marked zone around the Blue Badge parking bay(s).

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• Blue Badge Parking View
  • The Blue Badge parking bays have a marked zone to both sides and rear.
  • The Blue Badge bays are also used for Parent and Child parking on this level.
• Parent and Child Parking View
  • Clearly marked/signposted parent and child parking bays are available on this level.
  • There is/are 13 designated Parent and Child bays parking bay(s) on this level.
• Paying View
  • Payment signs are not provided.
  • Payment machines are located Level 2.
• Access from the Car Park View
  • The pedestrian exit on this level gives access to the lift lobby.
  • The route to the pedestrian exit is accessible to a wheelchair user unaided.
  • It may be necessary to cross the path of moving vehicles between some of the Blue Badge parking bays and the pedestrian exit on this level.
  • The pedestrian exit is clearly visible from the car park.
  • There are marked walkways on this level to make routes safer for pedestrians.
  • The surface on the approach to the pedestrian exit is concrete.
  • The nearest designated Blue Badge parking bay is approximately 12m from the lift lobby.
  • Digital wayfinders are not available.

You are on Multi-Storey Designated Parking Level (2). Skip to the next section.

Multi-Storey Designated Parking Level (2)

• There is/are 10 designated Blue Badge parking bay(s) on this level.
• The Blue Badge bay(s) is/are clearly marked and signposted.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 300cm x 600cm (9ft 10in x 19ft 8in).
• There is a 120cm marked zone around the Blue Badge parking bay(s).

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• Blue Badge Parking View
  • The Blue Badge parking bays have a marked zone to both sides but not at the rear.
• Parent and Child Parking View
  • Clearly marked/signposted parent and child parking bays are not available on this level.
• Paying View
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located in the lift lobby.
  • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
  • Payment machines are located in the lift lobby.
  • There is not a payment machine at a convenient height for wheelchair users.
• Access from the Car Park View
  • The pedestrian exit on this level gives access to the lift lobby and Moor Street.
  • The route to the pedestrian exit is accessible to a wheelchair user unaided.
  • The pedestrian exit on this level can be accessed from the Blue Badge bays on this level without crossing the path of any moving vehicles.
  • The pedestrian exit is clearly visible from the car park.
  • There are marked walkways on this level to make routes safer for pedestrians.
  • The surface on the approach to the pedestrian exit is concrete.
  • The nearest designated Blue Badge parking bay is approximately 15m from the lift lobby and exit to Moor Street.
  • Digital wayfinders are not available.

You are on Exit (Level 2 Pedestrian Exit to Moor Street). Skip to the next section.

Exit (Level 2 Pedestrian Exit to Moor Street)

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• Exit View
  • This information is for the exit located on level 2 leading to Moor Street.
  • The exit area/door is not clearly signed internally.
  • The exit is step-free.
  • The exit door(s) does/do contrast visually with its immediate surroundings.
  • There is a canopy or recess which provides weather protection at this exit.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are double width but one door is locked.
  • The door(s) may be difficult to open.
  • The width of the opening is 88cm.

You are on Multi-Storey Designated Parking Level (3). Skip to the next section.

Multi-Storey Designated Parking Level (3)

• There is/are 6 designated Blue Badge parking bay(s) on this level.
• The Blue Badge bay(s) is/are clearly marked and signposted.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 300cm x 600cm (9ft 10in x 19ft 8in).
• There is a 120cm marked zone around the Blue Badge parking bay(s).

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• Blue Badge Parking View
  • The Blue Badge parking bays have a marked zone to one side and the rear.
  • The Blue Badge bays are also used for Parent and Child parking on this level.
• Parent and Child Parking View
  • Clearly marked/signposted parent and child parking bays are available on this level.
  • There is/are 6 designated Parent and Child bays parking bay(s) on this level.
• Paying View
  • Payment signs are not provided.
  • Payment machines are located in the lift lobby.
  • There is not a payment machine at a convenient height for wheelchair users.
• Access from the Car Park View
  • The pedestrian exit on this level gives access to the lift lobby.
  • The route to the pedestrian exit is accessible to a wheelchair user unaided.
  • It may be necessary to cross the path of moving vehicles between the Blue Badge parking bays and the pedestrian exit on this level.
  • The pedestrian exit is clearly visible from the car park.
  • There are some marked walkways on this level to make routes safer for pedestrians.
  • The surface on the approach to the pedestrian exit is tarmac.
  • The nearest designated Blue Badge parking bay is approximately 5m from the lift lobby.
  • Digital wayfinders are not available.

You are on Multi-Storey Designated Parking Level (4). Skip to the next section.

Multi-Storey Designated Parking Level (4)

• There is/are 13 designated Blue Badge parking bay(s) on this level.
• The Blue Badge bay(s) is/are clearly marked and signposted.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 300cm x 600cm (9ft 10in x 19ft 8in).
• There is a 120cm marked zone around the Blue Badge parking bay(s).

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• Blue Badge Parking View
  • The Blue Badge parking bays have a marked zone to both sides and rear.
  • The Blue Badge bays are also used for Parent and Child parking on this level.
• Parent and Child Parking View
  • Clearly marked/signposted parent and child parking bays are available on this level.
  • There is/are 13 designated Parent and Child bays parking bay(s) on this level.
• Paying View
  • Payment signs are not provided.
  • Payment machines are located Levels 3 and 5.
• Access from the Car Park View
  • The pedestrian exit on this level gives access to the lift lobby.
  • The route to the pedestrian exit is accessible to a wheelchair user unaided.
  • It may be necessary to cross the path of moving vehicles between some of the Blue Badge parking bays and the pedestrian exit on this level.
  • The pedestrian exit is clearly visible from the car park.
  • There are some marked walkways on this level to make routes safer for pedestrians.
  • The surface on the approach to the pedestrian exit is tarmac.
  • The nearest designated Blue Badge parking bay is approximately 14m from the lift lobby.
  • Digital wayfinders are not available.

You are on Multi-Storey Designated Parking Level (5). Skip to the next section.

Multi-Storey Designated Parking Level (5)

• There is/are 10 designated Blue Badge parking bay(s) on this level.
• The Blue Badge bay(s) is/are clearly marked and signposted.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 300cm x 600cm (9ft 10in x 19ft 8in).
• There is a 120cm marked zone around the Blue Badge parking bay(s).

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• Blue Badge Parking View
  • The Blue Badge parking bays have a marked zone to both sides and rear.
  • The Blue Badge bays are also used for Parent and Child parking on this level.
• Parent and Child Parking View
  • Clearly marked/signposted parent and child parking bays are available on this level.
  • There is/are 10 designated Parent and Child bays parking bay(s) on this level.
• Paying View
  • Payment signs are not provided.
  • Payment machines are located in the lift lobby.
  • There is not a payment machine at a convenient height for wheelchair users.
• Access from the Car Park View
  • The pedestrian exit on this level gives access to the lift lobby.
  • The route to the pedestrian exit is accessible to a wheelchair user unaided.
  • It may be necessary to cross the path of moving vehicles between some of the Blue Badge parking bays and the pedestrian exit on this level.
  • The pedestrian exit is clearly visible from the car park.
  • There are marked walkways on this level to make routes safer for pedestrians.
  • The surface on the approach to the pedestrian exit is tarmac.
  • The nearest designated Blue Badge parking bay is approximately 14m from the lift lobby.
  • Digital wayfinders are not available.

You are on Multi-Storey Designated Parking Level (6). Skip to the next section.

Multi-Storey Designated Parking Level (6)

• There is/are 10 designated Blue Badge parking bay(s) on this level.
• The Blue Badge bay(s) is/are clearly marked and signposted.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 300cm x 600cm (9ft 10in x 19ft 8in).
• There is a 120cm marked zone around the Blue Badge parking bay(s).

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• Blue Badge Parking View
  • The Blue Badge parking bays have a marked zone to both sides and rear.
  • The Blue Badge bays are also used for Parent and Child parking on this level.
• Parent and Child Parking View
  • Clearly marked/signposted parent and child parking bays are available on this level.
  • There is/are 7 designated Parent and Child bays parking bay(s) on this level.
• Paying View
  • Payment signs are not provided.
  • Payment machines are located Levels 5 and 7.
• Access from the Car Park View
  • The pedestrian exit on this level gives access to the lift lobby.
  • The route to the pedestrian exit is accessible to a wheelchair user unaided.
  • It may be necessary to cross the path of moving vehicles between some of the Blue Badge parking bays and the pedestrian exit on this level.
  • The pedestrian exit is clearly visible from the car park.
  • There are some marked walkways on this level to make routes safer for pedestrians.
  • The surface on the approach to the pedestrian exit is tarmac.
  • The nearest designated Blue Badge parking bay is approximately 14m from the lift lobby.
  • Digital wayfinders are not available.

You are on Multi-Storey Designated Parking Level (7). Skip to the next section.

Multi-Storey Designated Parking Level (7)

• There is/are 7 designated Blue Badge parking bay(s) on this level.
• The Blue Badge bay(s) is/are clearly marked and signposted.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 300cm x 600cm (9ft 10in x 19ft 8in).
• There is a 120cm marked zone around the Blue Badge parking bay(s).

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• Blue Badge Parking View
  • The Blue Badge parking bays have a marked zone to both sides and rear.
  • The Blue Badge bays are also used for Parent and Child parking on this level.
• Parent and Child Parking View
  • Clearly marked/signposted parent and child parking bays are available on this level.
  • There is/are 7 designated Parent and Child bays parking bay(s) on this level.
• Paying View
  • Payment signs are not provided.
  • Payment machines are located in the lift lobby.
  • There is not a payment machine at a convenient height for wheelchair users.
• Access from the Car Park View
  • The pedestrian exit on this level gives access to the lift lobby.
  • The route to the pedestrian exit is accessible to a wheelchair user unaided.
  • The pedestrian exit on this level can be accessed from the Blue Badge bays on this level without crossing the path of any moving vehicles.
  • The pedestrian exit is clearly visible from the car park.
  • There are marked walkways on this level to make routes safer for pedestrians.
  • The surface on the approach to the pedestrian exit is tarmac.
  • The nearest designated Blue Badge parking bay is approximately 14m from the lift lobby.
  • Digital wayfinders are not available.

You are on Multi-Storey Designated Parking Level (8). Skip to the next section.

Multi-Storey Designated Parking Level (8)

• There is/are 7 designated Blue Badge parking bay(s) on this level.
• The Blue Badge bay(s) is/are clearly marked and signposted.
• The dimensions of the designated Blue Badge parking bay(s) surveyed are 300cm x 600cm (9ft 10in x 19ft 8in).
• There is a 120cm marked zone around the Blue Badge parking bay(s).

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• Blue Badge Parking View
  • The Blue Badge parking bays have a marked zone to both sides and rear.
  • The Blue Badge bays are also used for Parent and Child parking on this level.
• Parent and Child Parking View
  • Clearly marked/signposted parent and child parking bays are available on this level.
  • There is/are 7 designated Parent and Child bays parking bay(s) on this level.
• Paying View
  • Payment signs are not provided.
  • Payment machines are located in the lift lobby.
  • There is not a payment machine at a convenient height for wheelchair users.
• Access from the Car Park View
  • The pedestrian exit on this level gives access to Selfridges by a bridge walkway.
  • The route to the pedestrian exit is accessible to a wheelchair user unaided.
  • The pedestrian exit on this level can be accessed from the Blue Badge bays on this level without crossing the path of any moving vehicles.
  • The pedestrian exit is clearly visible from the car park.
  • There are marked walkways on this level to make routes safer for pedestrians.
  • The surface on the approach to the pedestrian exit is tarmac.
  • The nearest designated Blue Badge parking bay is approximately 14m from the lift lobby.
  • Digital wayfinders are not available.

You are on Exit (Level 8 Link Bridge to Selfridges). Skip to the next section.

Exit (Level 8 Link Bridge to Selfridges)

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• Exit View
  • This information is for the exit located on level 8.
  • The exit area/door is not clearly signed internally.
  • The exit is step-free.
  • There is a dark mat or floor marking at this exit area which may look like a hole to some people.
  • There are no doors at this exit.
• Comments View
  • There is a very easy slope on the link bridge.
  • This entrance to Bullring can only be used during Selfridges opening times.

You are on Exit (Car Park to Lifts and Stairs). Skip to the next section.

Exit (Car Park to Lifts and Stairs)

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• Exit View
  • This information is for the exit located on all levels of the car park.
  • The exit area/door is not clearly signed internally.
  • The exit is step-free, via lift.
  • There is a dark mat or floor marking at this exit area which may look like a hole to some people.
  • The exit door(s) does not/do not contrast visually with its immediate surroundings.
  • There is not a canopy or recess which provides weather protection at this exit.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the opening is 168cm.
• Comments View
  • There are similar exits on all levels of the car park.

You are on Other Floors. Skip to the next section.

Other Floors

• Stairs can be used to access other floors.
• The stairs are located in the lobby beyond the exit on all levels.
• There are manual, heavy, single doors to enter and exit the stairwell on all floors.
• The floors which are accessible by stairs are 1, 2, 3, 4, 5, 6, 7, 8.
• There are 15+ steps between floors.
• The height of the step(s) is/are between the recommended 15cm and 18cm.
• The going of the step(s) is/are not between the recommended 30cm and 45cm.
• The steps are clearly marked.
• There is a/are handrail(s) at the step(s).
• The steps have a handrail on both sides.
• Handrails are not at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• There is a landing.
• Clear signs indicating the facilities on each floor are not provided on landings.
• The lighting levels at the steps are good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located in the lobby beyond the exit on all levels.
• There are 2 other lifts in this location.
• The other lift has very similar/identical specifications.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are 1, 2, 3, 4, 5, 6, 7, 8.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are not within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 120cm (3ft 11in).
• The dimensions of the lift are 165cm x 190cm (5ft 5in x 6ft 3in).
• There are no separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are not within 90cm - 120cm from the floor.
• The lift controls are within 100cm - 126cm from the floor.
• There is not a hearing loop system.
• The lift does not have Braille markings.
• The lift does not have tactile markings.
• The lighting levels in the lift are good.
• There is a/are similar lift(s) available.

You are on Route from Level 2 Exit to Bullring Moor Street Entrance. Skip to the next section.

Route from Level 2 Exit to Bullring Moor Street Entrance

• Exit the car park on level 2 onto Park Street (photograph 1).
• Ahead is a pedestrian crossing on Park Street (photograph 2).
• Cross Park Street using the pedestrian crossing.
• Once you have crossed Park Street take a slight right and then left onto Moor Street (photograph 3).
• Moor Street is located on a steep hill and is block paved (photographs 4 and 5).
• The Bullring Moor Street entrance is at the top of the hill on the left (photograph 6).
• An alternative entrance is via Selfridges on level 8.
• There is a link bridge from the car park to Selfridges on level 8 (photograph 7).
• The link bridge has a very easy slope (photograph 8).
• The link bridge is only available during Selfridges opening times.

You are on Bullring. Skip to the next section.

Bullring

• For more information about the Bullring - St Martins Walk please click here (opens in new tab)
• For more information about the Bullring - Lower Level please click here (opens in new tab)
• For more information about the Bullring - Middle Level East Mall please click here (opens in new tab)
• For more information about the Bullring - Middle Level West Mall please click here (opens in new tab)
• For more information about the Bullring - Upper Level East Mall please click here (opens in new tab)
• For more information about the Bullring - Upper Level West Mall please click here (opens in new tab).