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Bullring - Moor Street Car Park

Bullring, Birmingham, B5 4BU

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Access Guide

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Getting Here

Getting Help and Assistance

  • For the map of the shopping centre please click here (new tab).
  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • There is a member of staff trained in British Sign Language.
  • Staff receive deaf awareness training.
  • There is not an assistance dog toilet or toileting area at the venue/near by.
  • Water bowls for assistance dogs are not available.

Opening Times

  • Monday 06:45 - 22:00.
  • Tuesday 06:45 - 22:00.
  • Wednesday 06:45 - 22:00.
  • Thursday 06:45 - 22:00.
  • Friday 06:45 - 22:00.
  • Saturday 06:45 - 22:00.
  • Sunday 09:00 - 20:00.

Parking

  • Parking View
    • The venue does have its own parking facilities.
    • The car park is located on Moor Street.
    • The car park type is multi storey.
    • The car park does have a height restriction barrier.
    • The maximum height of the restriction barrier is 215cm (7ft 1in).
    • The car park does have a barrier control system.
    • Controls at the barrier are not within the range of 100cm to 110cm.
    • The barrier controls/touchscreen can be reached from the car.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 475cm x 375cm (15ft 7in x 12ft 4in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • There are 76 Blue Badge parking bays and 66 Parent and Child parking bays across all levels.
    • Clearly marked/signposted parent and child parking bays are available.
    • All parking spaces are provided on a first come first served basis.
    • There are additional car parks for visitors.
  • Paying View
    • There are parking charges for the car park.
    • Parking is not free for visitors of the venue.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the car park.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • To see the parking charges please click here (opens new tab).
    • Payment machines are located in the lift lobby of the car park.
    • There is not a payment machine at a convenient height for wheelchair users.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user unaided.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is concrete.
    • There is not a road to cross between the car park and the entrance.
    • There is no tactile paving on dropped kerbs between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 10m (10yd 2ft) from the car park exits.
  • Drop-off Point(s) View
    • There is not a/are not clearly marked drop-off point(s).

Exit (Car Park to Lifts and Stairs Exit)

  • Exit View
    • This information is for the exit located on all levels of the car park.
    • The exit area/door is not clearly signed internally.
    • The exit is step free, via lift.
    • There is not a canopy or recess which provides weather protection at this exit.
    • The exit door(s) does not/do not contrast visually with its immediate surroundings.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) is/are heavy.
    • The width of the door opening is 168cm.
  • Comments View
    • There are similar exits on all levels of the car park.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located in the lobby beyond the car park to stairs and lifts exit.
    • The stairs are approximately 6m from the car park to stairs and lifts exit an all levels.
    • Signs indicating the location of the stairs are not available from the entrance.
    • There are manual, heavy, single doors to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are G, 1, 2, 3, 4, 5, 6 and 7.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are good.

Lift

  • There is a lift for public use.
  • The lift is located in the lobby beyond the car park to stairs and lifts exit.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1, 2, 3, 4, 5, 6 and 7.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are not within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 120cm (3ft 11in).
  • The dimensions of the lift are 165cm x 190cm (5ft 5in x 6ft 3in).
  • There are no separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are not within 90cm - 120cm from the floor.
  • The lift controls are within 100cm - 126cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does not have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.

Exit (Level 2 Pedestrian Exit)

  • Exit View
    • This information is for the exit located on level 2 leading to Moor Street.
    • The exit area/door is not clearly signed internally.
    • The exit is step free.
    • There is not a canopy or recess which provides weather protection at this exit.
    • The exit door(s) does not/do not contrast visually with its immediate surroundings.
    • The door(s) open(s) towards you (pull).
    • The door(s) is/are double width but one door is locked.
    • The door(s) is/are heavy.
    • The width of the door opening is 88cm.

Exit (Level 8 Link Bridge to Selfridges)

  • Exit View
    • This information is for the exit located on level 8 of the car park.
    • The exit area/door is not clearly signed internally.
    • The exit is step free.
    • There are no doors at this exit.
  • Comments View
    • There is a very easy slope on the link bridge.
    • This entrance to Bullring can only be used during Selfridges opening times.

Route from Level 2 Exit to Bullring Moor Street Entrance

  • Exit the car park on level 2 on to Park Street (shown in photograph 1).
  • Ahead is a pedestrian crossing on Park Street (shown in photograph 2).
  • Cross Park Street using the pedestrian crossing.
  • Once you have crossed Park Street take a slight right and then left onto Moor Street (shown in photograph 3).
  • Moor Street is located on a steep hill and is block paved (shown in photographs 4 and 5).
  • The Bullring Moor Street entrance is at the top of the hill on the left (shown in photograph 6).
  • An alternative entrance is via Selfridges on level 8.
  • There is a link bridge from the car park to Selfridges on level 8 (shown in photograph 7).
  • The link bridge has a very easy slope (shown in photograph 8).
  • The link bridge is only available during Selfridges opening times.

Bullring