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Bullring and Grand Central - Edgbaston Street Car Park

Bullring and Grand Central, Birmingham, B5 4BU

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Access Guide

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Getting Here

Getting Help and Assistance

  • For the map of the shopping centre please click here (new tab).
  • There is a member of staff trained in British Sign Language. Please phone the venue in advance for more information
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are not available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs, motorised wheelchairs and mobility scooters.
  • To obtain mobility aids please contact Shopmobility on 0121 632 1509.
  • Shopmobility is located on -1 level in Central Car Park. Free hire of equipment is available to members.
    For information on Shopmobility please click here .

Opening Times

Multi-Storey Car Park

  • The shopping centre does have its own parking facilities.
  • The car park is located above Bullring Market on Edgbaston Street.
  • The car park type is multi-storey.
  • The car park does have a height restriction barrier.
  • The maximum height of the restriction barrier is 215cm (7ft 1in).
  • The car park does have a barrier control system.
  • The car park surface is concrete.
  • There is a/are Blue Badge parking bay(s) available.
  • The designated Blue Badge parking bays are located on levels 1 and 2.
  • There is a total of 850 parking bays in the car park of which 14 are designated for the use of Blue Badge holders.
  • There are parking charges for the car park.
  • Parking is not free for Blue Badge holders.
  • To see the parking charges please click here (opens new tab).
  • Payment machines are located on level 3 of the car park, on level 2 of the car park, in the lift lobby of the car park, on level 4 of the car park and on level 1 of the car park.
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are slopes/ramps.
  • There is not a/are not clearly marked drop-off point(s).

Multi-Storey Designated Parking Level (Level 1)

  • There is/are 7 designated Blue Badge parking bay(s) on this level.
  • The Blue Badge bay(s) is/are clearly marked.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 300cm x 550cm (9ft 10in x 18ft 1in).
  • There is a 120cm marked zone around the Blue Badge parking bay(s).
  • Blue Badge Parking View
    • The Blue Badge parking bays have a marked zone to both sides and rear.
  • Parent and Child Parking View
    • Clearly marked/signposted parent and child parking bays are available on this level.
    • There is/are 7 designated Parent and Child bays parking bay(s) on this level.
  • Paying View
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the lift lobby.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Payment machines are located at the entrance to the lift lobby.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access from the Car Park View
    • The pedestrian exit on this level gives access to the lift lobby.
    • The route to the pedestrian exit is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • It may be necessary to cross the path of moving vehicles between some of the Blue Badge parking bays and the pedestrian exit on this level.
    • The pedestrian exit is clearly visible from the car park.
    • There are some marked walkways on this level to make routes safer for pedestrians.
    • The surface on the approach to the pedestrian exit is concrete.
    • The nearest designated Blue Badge parking bay is approximately 10m from the lift lobby.
    • Digital wayfinders are not available.

Multi-Storey Designated Parking Level (Level 2)

  • There is/are 7 designated Blue Badge parking bay(s) on this level.
  • The Blue Badge bay(s) is/are clearly marked.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 300cm x 550cm (9ft 10in x 18ft 1in).
  • There is a 120cm marked zone around the Blue Badge parking bay(s).
  • Blue Badge Parking View
    • The Blue Badge parking bays have a marked zone to both sides and rear.
  • Parent and Child Parking View
    • Clearly marked/signposted parent and child parking bays are available on this level.
    • There is/are 7 designated Parent and Child bays parking bay(s) on this level.
  • Paying View
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the lift lobby.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Payment machines are located at the entrance to the lift lobby.
    • There is a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
  • Access from the Car Park View
    • The pedestrian exit on this level gives access to the lift lobby.
    • The route to the pedestrian exit is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are slopes/ramps.
    • It may be necessary to cross the path of moving vehicles between some of the Blue Badge parking bays and the pedestrian exit on this level.
    • The pedestrian exit is clearly visible from the car park.
    • There are some marked walkways on this level to make routes safer for pedestrians.
    • The surface on the approach to the pedestrian exit is concrete.
    • The nearest designated Blue Badge parking bay is approximately 10m from the lift lobby.
    • Digital wayfinders are not available.

Exit (Car Park to Lift and Stairs)

  • Exit View
    • This information is for the exit located on each level of the car park.
    • The exit area/door is clearly signed internally.
    • The exit is ramped/sloped.
    • The exit door(s) does not/do not contrast visually with its immediate surroundings.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the opening is 152cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the exit on all levels.
    • The gradient of the ramp/slope is slight.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.
    • The lighting levels at the ramp/slope are moderate to good.
  • Comments View
    • There are similar exits to the lift lobby on all floors.

Other Floors

  • Stairs can be used to access other floors.
  • The stairs are located in the lobby area beyond the car park to lift and stairs exit.
  • There are manual, heavy, single doors to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are G, 1, 2 and 3.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on both sides.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are not provided on landings.
  • The lighting levels at the steps are adjustable.

Lift

  • There is a lift for public use.
  • The lift is located in the lobby area beyond the car park to lift and stairs exit.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 4m (4yd 1ft) from the exit.
  • There are 2 other lifts in this location.
  • The other lift has very similar/identical specifications.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G, 1, 2 and 3.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are not within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 120cm (3ft 11in).
  • The dimensions of the lift are 192cm x 138cm (6ft 4in x 4ft 6in).
  • There are no separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are not within 90cm - 120cm from the floor.
  • The lift controls are within 89cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a/are similar lift(s) available.

Route From Car Park Level 1 to the Bullring Edgbaston Street Entrance

  • The car park is located above Bullring Market.
  • There is step-free access.
  • Exit the car park via the Bullring Market exit on Edgbaston Street (photographs 1 and 2).
  • The doors are double.
  • The doors open away from you (push).
  • The doors are heavy.
  • The clear door width is 202cm.
  • There is an easy slope as you exit the market.
  • Once leaving the market cross the road immediately ahead.
  • The road surface is raised to allow level access across the road (photograph 3).
  • Once you have crossed the road turn right and continue along Edgbaston Street (photograph 4).
  • There are some bollards along the route (photograph 5).
  • The minimum width between the bollards is 142cm.
  • Pass through the bollards and the Edgbaston Street entrance to the Bullring is on the left (photograph 6).
  • The route to the Edgbaston Street entrance is step-free and block paved.

Outside Access (Edgbaston Street)

  • This information is for the entrance located leading from Edgbaston Street to Saint Martin's Walk.
  • There is ramped/sloped or stepped access at this entrance.
  • There are no doors at this entrance.
  • There are bollards at this entrance.
  • The minimum width between the bollards is 94cm.
  • Entrance View
    • The height of the bollard(s) is 100cm.
    • The bollards do have an identification band to aid visually impaired people.
  • Ramp/Slope View
    • The ramp/slope is located immediately beyond the access point, leading to Saint Martin's Walk.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope does bypass the step(s).
  • Step(s) View
    • The step(s) is/are located ahead as you enter via the Edgbaston Street access point.
    • There is/are 45 step(s).
    • The step(s) is/are not clearly marked.
    • The step(s) has/have tactile paving at the top and bottom.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The height of the step(s) is/are 17cm.
    • The going of the step(s) is/are between 30cm and 45cm.
    • There is a/are handrail(s) at the step(s).
    • The handrail(s) is/are on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
  • Comments View
    • The final 13 steps have a handrail in the centre only (photograph 6).
    • This entrance leads to the East Mall and West Mall Middle and Upper Levels and to Saint Martin's Walk central pedestrian walkway.

Bullring