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Highland Wildlife Park - Lower Park Area

Kincraig, Kingussie, Inverness-shire, PH21 1NL

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Access Guide

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Grounds Summary

  • The lower park area is located ahead as you exit the accessible car park.
  • The following facilities are available in this area; an accessible toilet, standard toilets and baby changing facilities.
  • The nearest accessible toilet is located at the rear left of the accessible car park and on the walkway from Monkey Field car park.
  • The nearest standard toilets are located at the rear left of the accessible car park and on the walkway from Monkey Field car park.
  • The nearest baby change facilities are located at the rear left of the accessible car park and on the walkway from Monkey Field car park.
  • For more information on the standard toilets/baby change facilities please click here (new tab).
  • The guest information point is located within the visitor centre.
  • Comments View
    • At the time of the survey the first aid centre, visitor centre and shop were being rebuilt and were not included in these guides.

Getting Here (Highland Wildlife Park)

Getting Help and Assistance (Highland Wildlife Park)

  • For Highland Wildlife Park's Accessibility Statement please click here (new tab).
  • Please click here for information on opening times.
  • The following are available: zoo maps, sensory maps, accessibility maps, downloadable zoo maps, downloadable sensory maps and downloadable accessibility maps.
  • There is a member of staff available for help and assistance.
  • There is a member of staff trained in British Sign Language.
  • The alternative formats documents can be provided in include; large print and audio.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are not available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs and mobility scooters.
  • To obtain mobility aids please contact the visitor centre.
  • There is a designated place of safety which can be used by people who may feel scared or at risk .
  • The designated place of safety is located in the First Aid room near the accessible car park.
  • Sensory packs are available and include: accessible maps and sensory maps. For more information about reserving a pack, and any charges, please contact the venue before your visit.
  • Mobility Assistance.
    There are wheelchairs, pushchairs and electric mobility scooters available for free hire. These require a fully refundable deposit. Please enquire at the main entrance on arrival or at the visitor centre.
    Some areas of the park may not be suitable for wheelchairs or mobility scooters. Steep slopes and steps are signposted with alternative routes and there is an updated mobility map available for visitors which can be downloaded below.
  • More information on the accessibility map for the park.
  • More information on the sensory map for the park.
  • Talks and Tours.
    There are a number of talks and tours which take place around the park, some private and some public. This includes days with translated talks/tours including BSL.
    Some talks are being translated into BSL which will be available onsite via QR code. Please enquire at the visitor centre.
  • Carers.
    Visitors who require special assistance are offered free admission for one accompanying carer when they pay the full adult/concession/child price.
    Please bring relevant proof of entitlement, such as a National Disability Card, an Access Card with a ‘+1’ symbol, a ‘plus one’ travel card or a letter from Personal Independence Payment, as this will be asked for on arrival.

Location of Toilet/Changing Facilities

  • Accessible toilet facilities are located by the sheltered picnic area, in the visitor centre, and in the Learning Hive.
  • Female and male standard toilet facilities are located by the picnic area, in the visitor centre, and in the Learning Hive.
  • Gender Neutral standard toilet facilities are located in the Learning Hive.
  • Parent and baby changing facilities are located in the toilet with adaptations by the sheltered picnic area, in the visitor centre, and in the toilet with adaptations in the Learning Hive.
  • For detailed information on the toilet facilities available please click here (new tab).

Grounds

  • The main park area is ahead as you leave the accessible car park.
  • Access and Circulation View
    • Access in this area includes slopes.
    • The surfaces of the main pathways include gravel.
    • The surface may be uneven in places.
    • The paths can become slippery when wet.
    • During busy periods this area can become congested.
    • There are resting areas in this area.
    • Seating in the resting area(s) include(s); picnic tables with fixed seating.
  • Signage and Audio View
    • Wayfinding signage is provided.
    • Wayfinding signage includes symbols or pictures.
    • The colour, design and typeface of signs is not consistent throughout the area.
    • Dementia friendly signage is not provided.
    • Information boards are available in this area.
    • There is not background music/noise in this area.

General Enclosures

  • The types of animal enclosures in this area are indoor enclosures, outdoor enclosures and viewing platforms.
  • The enclosures with step-free access include: Wolverine, Great Grey Owl, Eurasian Crane, Japanese Macaque, Amur Tiger, Wildcat Wood, and Wolf Wood.
  • The enclosures with slight ramped/sloped access include: Japanese Macaque.
  • The enclosures with steep ramped/sloped access include: Wolverine, Great Grey Owl, Eurasian Crane, Wildcat Wood, and Wolf Wood.
  • The enclosures with information boards available are Wolverine, Great Grey Owl, Eurasian Crane, Japanese Macaque, Wildcat Wood, and Wolf Wood.
  • The enclosures with seating available nearby are Wolverine, Japanese Macaque, Amur Tiger, and Wolf Wood.
  • The enclosures with low level viewing areas include: Wolverine, Amur Tiger, and Wolf Wood.
  • The enclosures with floor level viewing areas include: Wolverine, Great Grey Owl, Eurasian Crane, Japanese Macaque, and Wildcat Wood.
  • There are low level viewing areas in some enclosures.

Ramp(s) or Slope(s) (Toilet with Adaptations - Sheltered Picnic Area)

  • There is a ramp/slope located leading up to the toilet with adaptations.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is not a level landing at the top of the ramp/slope.
  • There is a/are handrail(s) at the ramp.
  • The handrail(s) is/are on the right going up the ramp.
  • The width of the ramp/slope is 123cm (4ft).
  • The ramp has resting areas.

Toilet with Adaptations (Sheltered Picnic Area - Left Hand Transfer)

  • There is an/are accessible toilet(s) available.
  • Location and Access View
    • This accessible toilet is located to the rear of the picnic area.
    • This accessible toilet is approximately 30m (98ft) from the accessible car park.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial, written text and ‘Not All Disabilities Are Visible’ signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 77cm (2ft 6in).
    • The contrast between the internal door and wall is medium.
    • The door does not have a horizontal grab rail.
  • Dimensions and Features View
    • The dimensions of the accessible toilet are 154cm x 271cm (5ft 0in x 8ft 10in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 100cm (3ft 3in).
    • The transfer space is obstructed by a waste disposal bin.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is low.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is low.
    • The height of the toilet seat above floor level is 48cm (1ft 6in).
    • The toilet has a backrest.
    • The toilet seat colour contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 122cm (4ft 0in).
    • The contrast between the toilet roll holder and the wall is high.
    • The lighting levels are good.
    • The contrast between the walls and floor is high.
  • Additional Fixtures and Fittings View
    • There is not an emergency alarm.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are nappy/incontinence items bin and general waste (with lid) disposal units.
    • There is a/are coat hook(s).
    • There are coat hooks in the toilet at 118cm and 153cm from the floor.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 78cm (2ft 6in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 106cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 86cm (2ft 9in).
    • The contrast between the towel dispenser and the wall is medium.
    • There is a hand dryer.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 122cm (4ft 0in).
    • The contrast between the hand dryer and the wall is medium.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 85cm.
    • There is a raised threshold in the doorway.

Toilet with Adaptations (Toilet Block - Left Hand Transfer)

  • Location and Access View
    • This accessible toilet is located at the front of the toilet block.
    • There is step-free access into the accessible toilet.
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The contrast between the external door and wall is high.
    • The door opens outwards.
    • The door may be difficult to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 96cm (3ft 1in).
    • The contrast between the internal door and wall is high.
    • The door does not have a horizontal grab rail.
  • Dimensions and Features View
    • The dimensions of the accessible toilet are 169cm x 310cm (5ft 6in x 10ft 2in).
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 100cm (3ft 3in).
    • The transfer space is obstructed by a waste disposal bin.
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a push button flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is low.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is low.
    • The height of the toilet seat above floor level is 48cm (1ft 6in).
    • The toilet has a cistern.
    • The toilet seat colour contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 103cm (3ft 4in).
    • The contrast between the toilet roll holder and the wall is high.
    • The lighting levels are good.
    • The contrast between the walls and floor is high.
  • Additional Fixtures and Fittings View
    • There is not an emergency alarm.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are general waste (with no lid) and nappy/incontinence items bin disposal units.
    • There is a/are coat hook(s).
    • The height of the coat hook is 107cm from the floor.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf within the accessible toilet.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 74cm (2ft 5in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
    • The wash basin tap type is lever mixer.
    • There is a wall fixed soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 100cm.
    • There is a towel dispenser.
    • The towel dispenser cannot be reached from seated on the toilet.
    • The towel dispenser is not placed higher than 100cm (3ft 3in).
    • The height of the towel dispenser is 83cm (2ft 8in).
    • The contrast between the towel dispenser and the wall is low.
    • There is not a hand dryer.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • There is a flip down baby change table available.
    • The height of the baby change table is 89cm.

Step(s) (Standard Toilets - Picnic Area)

  • There is a/are step(s) located leading up to the standard toilets.
  • The step(s) is/are used to access the standard toilets.
  • There is/are 2 step(s).
  • The step(s) is/are clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 20cm.
  • The depth of the step(s) is/are not between 30cm and 45cm.
  • The depth of the steps are 126cm.
  • There is not a/are not handrail(s) at the step(s).

Standard Toilet(s) (Picnic Area)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located to the rear of the covered picnic area.
    • There is stepped access into the toilet(s).
    • The standard toilet(s) is/are approximately 10m from the covered picnic area entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 86cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are good.

Standard Toilet(s) (Toilet Block)

  • Standard toilet facilities are available.
  • Toilet Facilities View
    • The female and male toilets are located at the front of the toilet block.
    • There is step-free access into the toilet(s).
    • The colour contrast between the external toilet door(s) and wall(s) is high.
    • There is pictorial and written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 92cm.
    • The wash basin(s) tap type is lever mixer.
    • Lighting levels are good.

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