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Highland Wildlife Park - Upper Park Area

Kincraig, Kingussie, Inverness-shire, PH21 1NL

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Access Guide

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Grounds Summary

Getting Here (Highland Wildlife Park)

Getting Help and Assistance (Highland Wildlife Park)

  • For Highland Wildlife Park's Accessibility Statement please click here (new tab).
  • Please click here for information on opening times.
  • The following are available: zoo maps, sensory maps, accessibility maps, downloadable zoo maps, downloadable sensory maps and downloadable accessibility maps.
  • There is a member of staff available for help and assistance.
  • There is a member of staff trained in British Sign Language.
  • The alternative formats documents can be provided in include; large print and audio.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are not available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs and mobility scooters.
  • To obtain mobility aids please contact the visitor centre.
  • There is a designated place of safety which can be used by people who may feel scared or at risk .
  • The designated place of safety is located in the First Aid room near the accessible car park.
  • Sensory packs are available and include: accessible maps and sensory maps. For more information about reserving a pack, and any charges, please contact the venue before your visit.
  • Mobility Assistance.
    There are wheelchairs, pushchairs and electric mobility scooters available for free hire. These require a fully refundable deposit. Please enquire at the main entrance on arrival or at the visitor centre.
    Some areas of the park may not be suitable for wheelchairs or mobility scooters. Steep slopes and steps are signposted with alternative routes and there is an updated mobility map available for visitors which can be downloaded below.
  • More information on the accessibility map for the park.
  • More information on the sensory map for the park.
  • Talks and Tours.
    There are a number of talks and tours which take place around the park, some private and some public. This includes days with translated talks/tours including BSL.
    Some talks are being translated into BSL which will be available onsite via QR code. Please enquire at the visitor centre.
  • Carers.
    Visitors who require special assistance are offered free admission for one accompanying carer when they pay the full adult/concession/child price.
    Please bring relevant proof of entitlement, such as a National Disability Card, an Access Card with a ‘+1’ symbol, a ‘plus one’ travel card or a letter from Personal Independence Payment, as this will be asked for on arrival.

Location of Toilet/Changing Facilities

  • Accessible toilet facilities are located by the sheltered picnic area, in the visitor centre, and in the Learning Hive.
  • Female and male standard toilet facilities are located by the picnic area, in the visitor centre, and in the Learning Hive.
  • Gender Neutral standard toilet facilities are located in the Learning Hive.
  • Parent and baby changing facilities are located in the toilet with adaptations by the sheltered picnic area, in the visitor centre, and in the toilet with adaptations in the Learning Hive.
  • For detailed information on the toilet facilities available please click here (new tab).

Grounds

  • Access and Circulation View
    • Access in this area includes slopes.
    • The surfaces of the main pathways include gravel.
    • The surface may be uneven in places.
    • The paths can become slippery when wet.
    • During busy periods this area can become congested.
    • There are resting areas in this area.
    • Seating in the resting area(s) include(s); bench seating and picnic tables with fixed seating.
  • Signage and Audio View
    • Wayfinding signage is provided.
    • Wayfinding signage includes symbols or pictures.
    • The colour, design and typeface of signs is not consistent throughout the area.
    • Dementia friendly signage is not provided.
    • Maps and information boards are available in this area.
    • There is not background music/noise in this area.

General Enclosures

  • The types of animal enclosures in this area are indoor enclosures, outdoor enclosures and viewing platforms.
  • The enclosures with step-free access include: Arctic Fox, Polar Bears (female), Wolverine (upper viewing) Snow Leopards, Polar Bears (male), Turkmenian Markhor and Northern Lynx.
  • The enclosures with steep ramped/sloped access include: Arctic Fox, Polar Bears (female), Wolverine (upper viewing) Snow Leopards, Polar Bears (male), Turkmenian Markhor and Northern Lynx.
  • The enclosures with information boards available are Arctic Fox, Polar Bears (female), Wolverine (upper viewing) Snow Leopards, Polar Bears (male), Turkmenian Markhor and Northern Lynx.
  • The enclosures with seating available nearby are Polar Bears (female), Wolverine (upper viewing) Snow Leopards, Polar Bears (male) and Northern Lynx.
  • The enclosures with talks and shows are Arctic Fox, Polar Bears (female), Wolverine (upper viewing) Snow Leopards, Polar Bears (male), Turkmenian Markhor and Northern Lynx.
  • The enclosures with low level viewing areas include: Snow Leopards.
  • The enclosures with floor level viewing areas include: Snow Leopards (lower viewing), Wolverine (upper viewing), Polar Bears (male) external, and Turkmenian Markhor.
  • All enclosures have a low level viewing area.

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