You are on Hotel Summary. Skip to the next section.

Hotel Summary

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• Getting to the Hotel View
  • For information on how to get to the hotel (new tab) - click here
• Hotel Information View
  • The hotel has its own parking facilities.
  • There is a designated drop off point.
  • The hotel has 152 rooms in total.
  • There is an/are accessible room(s) within the hotel.
  • The hotel has 4 accessible room(s) with accessible ensuite facilities.
  • There is/are 4 accessible room(s) with a bath.
  • There is an/are adjoining room(s) available for the accessible room(s).
  • There is an/are adjoining room(s) available for the standard room(s).
  • The restaurant/bar facilities in this hotel include; Pavilion Restaurant and Whisk + Ladle Bar and Kitchen.
  • Accessible toilet facilities are available.
• Additional Accessibility Aids View
  • There is a deaf alert system at the hotel.
  • Panic alarms are available on request.
  • Vibrating pillows alarms are available on request.
  • Bed raisers are available on request.
  • Bath steps are available on request.
  • Bath seats are available on request.
  • Bath mats are available on request.
  • Raised toilet seats are available on request.
  • Portable hoists are available on request.
  • Other auxiliary aids include; a handy bather and bed hoist.
• Conference and Meeting Facilities View
  • Conference/meeting facilities are available.
  • The conference/meeting facilities are located on the Level 1 and 2, in the Business Suite.
  • For the Hilton East Midlands Airport - Conference/Meeting AccessAble access guide please click here (new tab)
• Spa and Leisure Facilities View
  • The hotel has; a swimming pool, a fitness suite and a spa.
  • For the LivingWell Health Club - Hilton East Midlands Airport AccessAble access guide please click here (new tab)
  • There are also treatment rooms within the Spa and Leisure Facilities.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • A meeting room could be used if available.

You are on Getting Help and Assistance. Skip to the next section.

Getting Help and Assistance

• There is a Hilton Team Member available for help and assistance.
• There is not a Hilton Team Member trained in British Sign Language.
• British Sign Language interpreters cannot be provided on request.
• The alternative formats documents can be provided in include; large print on request.
• There is not an assistance dog toilet or toileting area at the venue/nearby.
• Water bowls for assistance dogs are not available.
• There are not mobility aids available.

You are on Drop-Off Point / Pick Up Point. Skip to the next section.

Drop-Off Point / Pick Up Point

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• Drop-Off Point View
  • There is a designated drop-off point.
  • The drop-off point is signposted but have no markings.
  • The drop-off point is located in front of the main entrance.
  • The route from the drop-off point is accessible to a wheelchair user with assistance.

You are on Hotel Parking. Skip to the next section.

Hotel Parking

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• Parking View
  • The hotel does have its own parking facilities.
  • The car park is located to the front and side of the hotel .
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park does have a barrier control system.
  • The car park surface is tarmac.
  • There is a/are Blue Badge parking bay(s) available.
  • The Blue Badge bay(s) is/are clearly marked.
  • There is/are 4 designated Blue Badge parking bay(s) within the car park.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 238cm x 480cm.
  • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
  • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Clearly marked/signposted parent and child parking bays are not available.
• Paying View
  • There are parking charges for the car park.
  • Parking is not free for visitors of the venue.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located at the payment machines in the building, throughout the car park and at the entrance to the car park.
  • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
  • Parking is not free for Blue Badge holders.
  • Payment machines are located inside the building.
  • Payment machines are located just beyond the reception desk or pay when you check out at reception.
  • There is not a payment machine at a convenient height for wheelchair users, however payment can be made at reception.
• Access from the Car Park View
  • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
  • Assistance may be required because there is/are dropped kerbs.
  • The entrance is clearly visible from the car park.
  • The surface on the approach to the entrance is concrete tiles and tarmac.
  • There is not a road to cross between the car park and the entrance.
  • There is no tactile paving on dropped kerbs between the car park and the entrance.
  • The nearest designated Blue Badge parking bay is approximately 24m from the main entrance .
  • Assistance may be required because there is/are dropped kerbs.

You are on Approach. Skip to the next section.

Approach

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• Approach View
  • The surface of the approach is stone/concrete tiles.
  • The approach surface is uneven in places.
• Ramp/Slope View
  • There is a ramp/slope on the approach.
  • The ramp/slope is permanent, has a slight gradient.

You are on Outside Access. Skip to the next section.

Outside Access

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is not clearly signed.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • There is a bell/buzzer.
  • The height of the bell/buzzer is 89cm .
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 152cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 130cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is slight.

You are on Lobby. Skip to the next section.

Lobby

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• Circulation View
  • The type of flooring in the lobby is tiles and carpet.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • Seating in the lobby includes; a mixture of seats with and without armrests.
  • The lighting levels are moderate to good.
• Signage View
  • Wayfinding signage is provided.
  • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the lobby area.
  • Not all wayfinding signage is clearly presented/easy to read.
  • Dementia friendly signage is not provided.
• Audio View
  • This lobby does play background music in public areas.
  • Music is played at a low level in the lobby.
• Comments View
  • There is a payment machine in the lobby for parking.

You are on Reception. Skip to the next section.

Reception

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• Reception View
  • The reception point is located to the right of the entrance.
  • The reception point is approximately 6m from the main entrance .
  • The reception area/desk is clearly visible from the entrance.
  • There is step-free access to the reception point.
  • There is a clear unobstructed route to the reception point.
  • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
  • The reception counter is placed in front of a background which is patterned.
  • The lighting levels at the reception point are good.
  • The height of the reception counter is medium height (77cm - 109cm).
  • There is sufficient space to write or sign documents on the counter.
  • There is not a lowered section of the counter.
  • The counter is staffed.
  • There is not a bell to attract attention.
  • Seats can be made available for guests at reception.
  • There is a hearing assistance system.
  • The type of system is a fixed loop.
  • The hearing assistance system is signed.
  • The hearing assistance system is located on the middle desk.
  • Hilton Team Members are trained to use the hearing assistance system.
  • The hearing assistance system was tested by an AccessAble surveyor.
  • The hearing assistance system was tested on 19/08/2019.
  • The hearing assistance system was working at the time of testing.
  • The type of flooring in the reception area is tiles and carpet.

You are on Eating and Drinking (Whisk + Ladle Bar And Kitchen). Skip to the next section.

Eating and Drinking (Whisk + Ladle Bar And Kitchen)

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• Location and Access View
  • The following information is for the restaurant/bar.
  • The restaurant/bar is located on Level 1, to the left of the main entrance.
  • There is step-free access to the restaurant/bar.
• Service and Menus View
  • Tables can be booked in advance.
  • There is a bar where food and drink can be ordered and full table service.
  • Hilton Team Members can bring food and/or drinks to tables.
  • Menu types include; handheld menus and large print menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • Plastic/takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is played at all times, the volume can be adjusted if requested.
  • There is not a hearing assistance system .
• Service Counter(s) View
  • The height of the counter is 109cm.
  • There is a moveable card machine available for payment.
  • The type of flooring in this area is tiles and wood.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The height between the floor and the underside of the lowest dining table is 54cm.
  • The distance between the floor and the underside of the highest dining table is 103cm.
  • The standard height for the underside of dining tables is 72cm.
  • The surface height of the lowest table is 75cm.
  • The surface height of the highest table is 110cm.
  • Some tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • There are also booths, coffee tables, high stools, sofas, bench seats, high tables and armchairs.
  • The type of flooring in this area is carpet, tiles and wood.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The lighting levels are adjustable.
  • Lighting levels can be adjusted by a Hilton Team Member upon request.
• Comments View
  • There is additional seating situated outside which can be accessed via double doors from the restaurant.
  • The type of seating includes, picnic benches, deckchairs and tables and chairs with armrests.
  • The surface of the floor in this area is concrete slabs and gravel.

You are on Step(s) (Whisk + Ladle Bar And Kitchen). Skip to the next section.

Step(s) (Whisk + Ladle Bar And Kitchen)

• There is a/are step(s) located to the left of the seating area in Whisk + Ladle Bar And Kitchen.
• The step(s) is/are used to access additional seating.
• There is/are 2 step(s).
• The step(s) is/are clearly marked.
• The height of the step(s) is/are between 15cm and 18cm.
• The going of the step(s) is/are not between 30cm and 45cm.
• There is not a/are not handrail(s) at the step(s).
• The lighting levels at the step(s) are moderate to good.

You are on Eating and Drinking (Pavilion Restaurant). Skip to the next section.

Eating and Drinking (Pavilion Restaurant)

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• Location and Access View
  • The following information is for the breakfast area.
  • The breakfast area is located to the left of the main entrance, beyond Whisk + Ladle Bar And Kitchen.
  • There is step-free access to the breakfast area.
• Service and Menus View
  • Tables can be booked in advance.
  • There is a buffet counter and a self-service counter.
  • Hilton Team Members can bring food and/or drinks to tables.
  • Menu types include; written wall menus and handheld picture menus.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • Hilton Team Members can read menus to customers if requested.
  • The type of food served here is breakfasts only.
  • Plastic/takeaway cups are available.
  • Adapted cups are not available.
  • Adapted cutlery is available.
  • Drinking straws are available.
  • This area does play background music.
  • Background music is only played at certain times, the volume can be adjusted if requested.
  • There is not a hearing assistance system .
  • There is a portable card machine available for payment.
• Service Counter(s) View
  • There is not a clear knee recess beneath the low/lowered section of the counter.
• Self-Service Counter(s) View
  • The height of the counter is 86cm.
  • There is a moveable card machine available for payment.
  • The type of flooring in this area is tiles.
• Tables and Seating View
  • There is ample room for a wheelchair user to manoeuvre.
  • The majority of tables are accessible to wheelchair users.
  • The height between the floor and the underside of the lowest dining table is 71cm.
  • The distance between the floor and the underside of the highest dining table is 75cm.
  • The standard height for the underside of dining tables is 71cm.
  • No tables are permanently fixed.
  • Some chairs are permanently fixed.
  • Some chairs have armrests on both sides.
  • There are also bench seats.
  • The type of flooring in this area is carpet.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The lighting levels are moderate to good.
  • Lighting levels can be adjusted by a Hilton Team Member upon request.
  • Access to the additional seating area is via a set of steps.
  • There are 2 sets of steps to access the additional seating.

You are on Step(s) (Pavilion Restaurant). Skip to the next section.

Step(s) (Pavilion Restaurant)

• There is a/are step(s) located to the rear of the Pavilion Restaurant.
• The step(s) is/are used to access more seating to the rear of the Pavilion Restaurant.
• There is/are 2 step(s).
• The step(s) is/are clearly marked.
• The height of the step(s) is/are between 15cm and 18cm.
• The height of the step(s) is/are 16cm.
• The going of the step(s) is/are not between 30cm and 45cm.
• There is not a/are not handrail(s) at the step(s).
• The lighting levels at the step(s) are moderate to good.

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• Comments View
  • There are two sets of steps.

You are on Accessible Toilet(s) (Level 1). Skip to the next section.

Accessible Toilet(s) (Level 1)

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• Location and Access View
  • This accessible toilet is located to the rear of the lobby.
  • This accessible toilet is approximately 25m from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The key is not a radar key.
  • There is written text signage on or near the toilet door.
  • The contrast between the external door and wall is poor.
  • The door opens outwards.
  • The door may be difficult to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 83cm.
  • The contrast between the internal door and wall is fair.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 181cm x 171cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 107cm.
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on the left.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) to the left of the toilet and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary, nappy/incontinence items bin and general waste (with lid) disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a colostomy bag shelf next to the toilet.
  • The toilet has a backrest.
  • The height of the toilet seat above floor level is 51cm.
  • The toilet seat colour contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is not a wall fixed soap dispenser.
  • There is a handheld soap dispenser available.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 120cm.
  • The contrast between the hand dryer and the wall is fair.
• Baby Changing Facilities View
  • Baby changing facilities are located within the accessible toilet.
  • There is a flip down baby change table available.
  • The height of the baby change table is 86cm.

You are on Standard Toilet(s) (Level 1). Skip to the next section.

Standard Toilet(s) (Level 1)

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• Toilet Facilities View
  • The female and male toilets are located beyond reception, to the rear of the lobby.
  • There is step-free access into the toilet(s).
  • The standard toilet(s) is/are approximately 23m from the main entrance.
  • The colour contrast between the external toilet door(s) and wall(s) is poor.
  • There is written text signage on or near the toilet door.
  • It was not possible to access the male toilet.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 79cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are good.

You are on Lift. Skip to the next section.

Lift

• There is a lift for public use.
• The lift is located beyond the lobby.
• Signs indicating the location of the lift are clearly visible from the entrance.
• The lift is approximately 23m from the main entrance.
• There is 1 other lift in this location.
• The other lift has very similar/identical specifications.
• The lift is a standard lift.
• A Hilton Team Member does not need to be notified for use of the lift.
• The floors which are accessible by this lift are 1, 2, 3 and 4.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is fair.
• The colour contrast between the external lift control plate and the wall is good.
• The clear door width is 90cm.
• The dimensions of the lift are 159cm x 139cm.
• There are no separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance system.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are low.
• There is a/are similar lift(s) available.

You are on Other Floors. Skip to the next section.

Other Floors

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• Stairs View
  • Stairs can be used to access other floors.
  • The stairs are for public use.
  • The stairs are located to the rear right of the corridor.
  • The stairs are approximately 32m from the main entrance.
  • Signs indicating the location of the stairs are clearly visible from the entrance.
  • There are manual, single doors, which may be difficult to open to enter and exit the stairwell on all floors.
  • The floors which are accessible by stairs are 1, 2, 3 and 4.
  • There are 15+ steps between floors.
  • The height of the step(s) is/are between the recommended 15cm and 18cm.
  • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the step(s).
  • The steps have a handrail on the left going up.
  • Handrails are at the recommended height (90cm-100cm).
  • Handrails do not cover the flight of stairs throughout its length.
  • Handrails are not easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities on each floor are provided on landings.
  • The lighting levels at the steps are moderate to good.
• Comments View
  • There are 3 other similar staircases which are used for fire evacuation. These do not have carpets.

You are on Hotel Room Corridors. Skip to the next section.

Hotel Room Corridors

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• Circulation View
  • There are not doors in corridors/walkways which have to be opened manually.
  • The type of flooring in corridors/walkways is carpet.
  • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is good colour contrast between the walls and floor in all corridors/walkways.
  • The lighting levels are varied.
• Signage View
  • Wayfinding signage is provided in corridors.
  • Not all wayfinding signage is clearly presented/easy to read.
  • Dementia friendly signage is not provided.
• Safe Place(s) View
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Audio View
  • The hotel does not play background music in room corridors.
• Access View
  • There is step-free access throughout the building via lift(s).
• Comments View
  • The doors in the corridors are held open.

You are on Accessible Room(s) (Level 1 - Room 126 - Double Room). Skip to the next section.

Accessible Room(s) (Level 1 - Room 126 - Double Room)

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• Accessible Room Information View
  • The details in this section relates to the accessible room(s) with a bath.
  • This type of accessible room is located on level 1.
  • There is step-free access to this type of accessible room.
  • All accessible rooms of this type have similar specifications.
  • Guests do not need to open a door between the entrance and the room(s).
  • The room surveyed does not have an adjoining room.
• Bedroom Features View
  • The accessible room surveyed is located on level 1, to the far right of the building.
  • The accessible room surveyed at the time of the visit was 126.
  • There is step-free access to the accessible room surveyed.
  • There is numbered signage on or near the accessible room door.
  • The colour contrast between the external room door and wall is good.
  • The door is key card activated.
  • The fob/card reader height is 96cm.
  • The width of the door is 76cm.
  • There are lowered spy holes available.
  • The colour contrast between the internal room door and wall is good.
  • The bed type is double.
  • The bed height is not adjustable.
  • The height of the bed is 54cm.
  • The measurement between the bed base and floor is 15cm.
  • The bed is not moveable.
  • The room does have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
  • The height of the desk is 75cm.
  • The desk is not height adjustable.
  • The desk knee recess does not have the recommended dimensions of 70cm (height) x 50cm (depth).
  • The height and depth of the knee recess is 60cm x 58cm.
  • The room surveyed had a height adjustable chair with armrests and an armchair.
  • Alternative seating can be requested.
  • Wardrobes have not been adapted to allow use from a seated position.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • Electric sockets are between 40cm and 100cm (4ft) from floor level.
  • Electric sockets are not accessible from the bed.
  • The window control type(s) for the room is a/are standard lever(s).
  • The window controls are at a suitable height for a wheelchair user.
  • There is an emergency alarm in the room.
  • The emergency alarm is a push button.
  • There is not a red flashing fire alarm beacon within the room.
  • The type of flooring is carpet.
  • The colour contrast between the room walls and floor is good.
  • The lighting levels in the room are good.
• Ensuite Facilities View
  • The colour contrast between the external ensuite door and wall is good.
  • The ensuite door opens outwards.
  • The door is easy to open.
  • The door is locked by a twist lock.
  • The width of the door to the ensuite is 77cm.
  • The door has a horizontal grab rail.
  • The colour contrast between the internal ensuite door and wall is fair.
  • The dimensions of the ensuite are 158cm x 186cm.
  • The ensuite does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The ensuite has a non-slip floor.
  • The colour contrast between the ensuite walls and floor is poor.
  • There is an emergency alarm within the ensuite.
  • There is not a red flashing fire alarm beacon within the ensuite.
  • Disposal facilities are available.
  • There is a/are pedal bin disposal units.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf immediately next to or behind the toilet.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The tap type is lever.
  • There is a mixer tap.
  • Taps have clear markings to indicate hot and cold settings.
  • There is not a wall fixed soap dispenser.
  • There is no soap available.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The lighting levels in the ensuite are low to moderate.
• Toilet Details View
  • The height of the toilet seat above floor level is 45cm.
  • The toilet seat colour contrast is poor.
  • The toilet has a lid.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 94cm.
  • There is a flush on the transfer side.
  • There is not a spatula type lever flush.
  • There is a dropdown rail on the transfer side.
  • The colour contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet, the wall mounted grab rails are on the right.
  • There is not a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
• Bath Details View
  • The ensuite has a lowered bath.
  • The height of the side of the bath from floor level is 52cm.
  • The length of the bath is 168cm.
  • The tap type is lever.
  • There is a mixer tap.
  • Bath taps do not have clear markings to indicate hot and cold settings.
  • There is a shower over the bath.
  • The shower head height is fixed.
  • The shower control type is twist/turn.
  • Shower controls do not have clear markings to indicate hot and cold settings.
  • There is a/are wall-mounted grab rail(s) available for the bath.
  • There is not a horizontal wall-mounted grab rail on the wall which is the full length of the bath.
  • There is a vertical wall-mounted grab rail on the wall near to the taps.
  • The colour contrast between the bath wall-mounted grab rails and wall is good.

You are on Accessible Room(s) (Level 1 - Room 145 - Twin Room). Skip to the next section.

Accessible Room(s) (Level 1 - Room 145 - Twin Room)

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• Accessible Room Information View
  • The details in this section relates to the accessible room(s) with a lowered bath.
  • This type of accessible room is located on level 1.
  • There is step-free access to this type of accessible room.
  • All accessible rooms of this type have similar specifications.
  • Guests do not need to open a door between the entrance and the room(s).
  • The room surveyed has an adjoining room.
• Bedroom Features View
  • The accessible room surveyed is located on level 1, to the far right of the building.
  • The accessible room surveyed at the time of the visit was 145.
  • There is step-free access to the accessible room surveyed.
  • There is numbered signage on or near the accessible room door.
  • The colour contrast between the external room door and wall is good.
  • The door is manual with a key fob lock.
  • The fob/card reader height is 95cm.
  • The width of the door is 85cm.
  • There are lowered spy holes available.
  • The colour contrast between the internal room door and wall is good.
  • The bed type is single.
  • The bed height is not adjustable.
  • The height of the bed is 58cm.
  • The measurement between the bed base and floor is 16cm.
  • The bed is not moveable.
  • The room does not have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
  • Hilton Team Members can reconfigure the room furniture to create a turning space of 150cm x 150cm next to the bed.
  • The height of the desk is 75cm.
  • The desk is not height adjustable.
  • The desk knee recess does not have the recommended dimensions of 70cm (height) x 50cm (depth).
  • The height and depth of the knee recess is 60cm x 60cm.
  • The room surveyed had a desk chair with armrests.
  • Alternative seating can be requested.
  • Wardrobes have not been adapted to allow use from a seated position.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • Electric sockets are between 40cm and 100cm (4ft) from floor level.
  • Electric sockets are not accessible from the bed.
  • The window control type(s) for the room is a/are standard lever(s).
  • The window controls are at a suitable height for a wheelchair user.
  • There is an emergency alarm in the room.
  • The emergency alarm is a push button.
  • There is a red flashing fire alarm beacon within the room.
  • The type of flooring is carpet.
  • The colour contrast between the room walls and floor is good.
  • The lighting levels in the room are moderate to good.
• Ensuite Facilities View
  • The colour contrast between the external ensuite door and wall is good.
  • The ensuite door opens outwards.
  • The door is easy to open.
  • The door is locked by a twist lock.
  • The width of the door to the ensuite is 76cm.
  • The door has a horizontal grab rail.
  • The colour contrast between the internal ensuite door and wall is fair.
  • The dimensions of the ensuite are 209cm x 151cm.
  • The ensuite does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The ensuite has a non-slip floor.
  • The colour contrast between the ensuite walls and floor is poor.
  • There is an emergency alarm within the ensuite.
  • The emergency pull cord alarm in the ensuite is out of reach (higher than 10cm (4") from floor).
  • There is not a red flashing fire alarm beacon within the ensuite.
  • Disposal facilities are available.
  • There is a/are pedal bin disposal units.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is not a shelf immediately next to or behind the toilet.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There are no vertical wall-mounted grab rails at the wash basin.
  • The tap type is lever.
  • There is a mixer tap.
  • Taps do not have clear markings to indicate hot and cold settings.
  • There is not a wall fixed soap dispenser.
  • There is a bar of soap available.
  • The lighting levels in the ensuite are low to moderate.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm.
  • The toilet seat colour contrast is poor.
  • The toilet has a cistern.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 135cm.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There are dropdown rails on both sides of the toilet.
  • The colour contrast between the dropdown rail(s) and wall is poor.
  • There is not a/are not wall-mounted grab rail(s) available.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
• Bath Details View
  • The ensuite has a lowered bath.
  • The height of the side of the bath from floor level is 48cm.
  • The length of the bath is 151cm.
  • The tap type is lever.
  • There is not a mixer tap.
  • Bath taps do not have clear markings to indicate hot and cold settings.
  • There is a shower over the bath.
  • The shower head is height adjustable.
  • The shower control type is lever.
  • Shower controls have clear markings to indicate hot and cold settings.
  • There is a/are wall-mounted grab rail(s) available for the bath.
  • There is not a horizontal wall-mounted grab rail on the wall which is the full length of the bath.
  • There is a vertical wall-mounted grab rail on the wall near to the taps.
  • The colour contrast between the bath wall-mounted grab rails and wall is good.

You are on Accessible Room(s) (Level 1 - Room 153 - Twin Room). Skip to the next section.

Accessible Room(s) (Level 1 - Room 153 - Twin Room)

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• Accessible Room Information View
  • The details in this section relates to the accessible room(s) with a lowered bath.
  • This type of accessible room is located on level 1.
  • There is step-free access to this type of accessible room.
  • All accessible rooms of this type have similar specifications.
  • Guests do not need to open a door between the entrance and the room(s).
  • The room surveyed does not have an adjoining room.
• Bedroom Features View
  • The accessible room surveyed is located on level 1, to the far right of the building.
  • The accessible room surveyed at the time of the visit was 153.
  • There is step-free access to the accessible room surveyed.
  • There is numbered signage on or near the accessible room door.
  • The colour contrast between the external room door and wall is good.
  • The door is manual with a key fob lock.
  • The fob/card reader height is 96cm.
  • The width of the door is 85cm.
  • There are lowered spy holes available.
  • The colour contrast between the internal room door and wall is good.
  • The bed type is single.
  • The bed height is not adjustable.
  • The height of the bed is 58cm.
  • The measurement between the bed base and floor is 16cm.
  • The bed is not moveable.
  • The room does not have an unobstructed minimum turning space of 150cm x 150cm next to the bed.
  • Hilton Team Members can reconfigure the room furniture to create a turning space of 150cm x 150cm next to the bed.
  • The height of the desk is 75cm.
  • The desk is not height adjustable.
  • The height and depth of the knee recess is 60cm x 60cm.
  • The room surveyed had a desk chair with armrests.
  • Alternative seating can be requested.
  • Wardrobes have not been adapted to allow use from a seated position.
  • Light switches are between 75cm and 120cm (4ft) from floor level.
  • Electric sockets are between 40cm and 100cm (4ft) from floor level.
  • Electric sockets are not accessible from the bed.
  • The window control type(s) for the room is a/are standard lever(s).
  • The window controls are at a suitable height for a wheelchair user.
  • There is an emergency alarm in the room.
  • The emergency alarm is a push button.
  • There is a red flashing fire alarm beacon within the room.
  • The type of flooring is carpet.
  • The colour contrast between the room walls and floor is good.
  • The lighting levels in the room are moderate to good.
• Ensuite Facilities View
  • The colour contrast between the external ensuite door and wall is good.
  • The ensuite door opens outwards.
  • The door is easy to open.
  • The door is locked by a twist lock.
  • The width of the door to the ensuite is 78cm.
  • The door has a horizontal grab rail.
  • The colour contrast between the internal ensuite door and wall is good.
  • The dimensions of the ensuite are 149cm x 172cm.
  • The ensuite does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The ensuite has not got a non-slip floor.
  • The colour contrast between the ensuite walls and floor is fair.
  • There is an emergency alarm within the ensuite.
  • The emergency pull cord alarm in the ensuite is out of reach (higher than 10cm (4") from floor).
  • There is not a red flashing fire alarm beacon within the ensuite.
  • Disposal facilities are available.
  • There is a/are pedal bin disposal units.
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a shelf immediately next to or behind the toilet.
  • There is a wash basin.
  • The wash basin cannot be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 78cm.
  • There are no vertical wall-mounted grab rails at the wash basin.
  • The tap type is lever.
  • There is a mixer tap.
  • Taps do not have clear markings to indicate hot and cold settings.
  • There is not a wall fixed soap dispenser.
  • There is a bar of soap available.
  • The lighting levels in the ensuite are low to moderate.
• Toilet Details View
  • The height of the toilet seat above floor level is 48cm.
  • The toilet seat colour contrast is poor.
  • The toilet has a lid.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 99cm.
  • There is a flush on the transfer side.
  • There is a spatula type lever flush.
  • There is no dropdown rail.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet, the wall mounted grab rails are on the right.
  • There is not a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The colour contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
  • There is a toilet roll holder.
  • The toilet roll holder cannot be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
• Bath Details View
  • The ensuite has a lowered bath.
  • The height of the side of the bath from floor level is 48cm.
  • The length of the bath is 152cm.
  • The tap type is lever.
  • There is not a mixer tap.
  • Bath taps do not have clear markings to indicate hot and cold settings.
  • There is a shower over the bath.
  • The shower head height is fixed.
  • The shower control type is twist/turn.
  • Shower controls do not have clear markings to indicate hot and cold settings.
  • There is a/are wall-mounted grab rail(s) available for the bath.
  • There is not a horizontal wall-mounted grab rail on the wall which is the full length of the bath.
  • There is a vertical wall-mounted grab rail on the wall near to the taps.
  • The colour contrast between the bath wall-mounted grab rails and wall is good.
• Shower Details View
  • Room 145 has an adjoining room.

You are on Standard Room(s) (Level 2 - Room 204 - Double Room). Skip to the next section.

Standard Room(s) (Level 2 - Room 204 - Double Room)

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• Bedroom Features View
  • The room surveyed is located on level 2.
  • The room surveyed at the time of the visit was 204.
  • There is step-free access to the room surveyed, via lift.
  • There is numbered signage on or near the room door.
  • The colour contrast between the external room door and wall is good.
  • The width of the door is 75cm.
  • The colour contrast between the internal room door and wall is good.
  • The colour contrast between the room walls and floor is good.
  • The bed type is double.
  • The height of the bed is 58cm.
  • The measurement between the bed base and floor is 15cm.
  • Light switches are not within 120cm (3ft 11in) from floor level.
  • There is not an emergency alarm in the room.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels in the room are moderate to good.
• Ensuite Facilities View
  • The type of facilities within the ensuite include; a shower, a toilet, a wash basin and a bath.
  • The colour contrast between the external ensuite door and wall is good.
  • The ensuite door opens inwards.
  • The width of the door to the ensuite is 67cm.
  • The colour contrast between the internal ensuite door and wall is good.
  • There is not an emergency alarm within the ensuite.
  • There is not a red flashing fire alarm beacon within the ensuite.
  • The tap type is lever.
  • There is a mixer tap.
  • Wall-mounted grab rails are available for the bath.
  • The colour contrast between the grab rails and wall is fair.
  • The colour contrast between the walls and floor in the ensuite is good.
  • The lighting levels in the ensuite are moderate to good.

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User Reviews

• Check out reviews of this venue from disabled people on Euan’s Guide, the disabled access review website (opens new tab).