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Hilton East Midlands Airport - Conference/Meeting

M1 Junction 24, Derby Road, Derby, DE74 2YZ

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Access Guide

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Conference Facilities Summary

Getting Help and Assistance

  • There is a Hilton Team Member available for help and assistance.
  • There is not a Hilton Team Member trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • The alternative formats documents can be provided in include; large print on request.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are not available.
  • There are not mobility aids available.

Drop-Off Point / Pick Up Point

  • Drop-Off Point View
    • There is a designated drop-off point.
    • The drop-off point is signposted but have no markings.
    • The drop-off point is located in front of the main entrance.
    • The route from the drop-off point is accessible to a wheelchair user with assistance.

Hotel Parking

  • Parking View
    • The hotel does have its own parking facilities.
    • The car park is located to the front and side of the hotel .
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 4 designated Blue Badge parking bay(s) within the car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 238cm x 480cm.
    • There is not a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
    • Clearly marked/signposted parent and child parking bays are not available.
  • Paying View
    • There are parking charges for the car park.
    • Parking is not free for visitors of the venue.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the payment machines in the building, throughout the car park and at the entrance to the car park.
    • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is not free for Blue Badge holders.
    • Payment machines are located inside the building.
    • Payment machines are located just beyond the reception desk or pay when you check out at reception.
    • There is not a payment machine at a convenient height for wheelchair users, however payment can be made at reception.
  • Access from the Car Park View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The entrance is clearly visible from the car park.
    • The surface on the approach to the entrance is concrete tiles and tarmac.
    • There is not a road to cross between the car park and the entrance.
    • There is no tactile paving on dropped kerbs between the car park and the entrance.
    • The nearest designated Blue Badge parking bay is approximately 24m from the main entrance .
    • Assistance may be required because there is/are dropped kerbs.

Approach

  • Approach View
    • The surface of the approach is stone/concrete tiles.
    • The approach surface is uneven in places.
  • Ramp/Slope View
    • There is a ramp/slope on the approach.
    • The ramp/slope is permanent, has a slight gradient.

Outside Access

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is not clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a bell/buzzer.
    • The height of the bell/buzzer is 89cm .
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 152cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 130cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is slight.

Lobby

  • Circulation View
    • The type of flooring in the lobby is tiles and carpet.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • Seating in the lobby includes; a mixture of seats with and without armrests.
    • The lighting levels are moderate to good.
  • Signage View
    • Wayfinding signage is provided.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are provided in the lobby area.
    • Not all wayfinding signage is clearly presented/easy to read.
    • Dementia friendly signage is not provided.
  • Audio View
    • This lobby does play background music in public areas.
    • Music is played at a low level in the lobby.
  • Comments View
    • There is a payment machine in the lobby for parking.

Reception

  • Reception View
    • The reception point is located to the right of main entrance .
    • The reception point is approximately 6m from the main entrance .
    • The reception area/desk is clearly visible from the entrance.
    • There is step-free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is low (76cm or lower).
    • There is sufficient space to write or sign documents on the counter.
    • There is a clear knee recess beneath the low/lowered section of the counter.
    • The counter is staffed.
    • Seats are available for guests at reception.
    • There is not a hearing assistance system.
    • The type of flooring in the reception area is tiles.

Event Room(s) / Space(s) (The Dales)

  • Access to the Room View
    • The room surveyed was The Dales.
    • The Dales is located on Level 1.
    • There is wayfinding signage for the rooms.
    • There is clear signage for the room(s) (on or near the door).
    • There is written signage for the room(s), in upper and lower case lettering, that is clearly visible.
    • Hilton Team Members can provide assistance getting to the room(s)/space(s).
    • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • There is step free access.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 140cm.
    • The colour contrast between the external door and wall is poor.
    • The colour contrast between the internal door and wall is fair.
  • Room Details View
    • There is not a hearing assistance system available for the room.
    • There is sufficient space for a wheelchair user to turn within the room.
    • There are no potential trip hazards within the room.
    • There is some flooring with a very shiny finish which could cause issues with glare or be perceived as slippery.
    • The colour contrast between the walls and floor is good.
    • The lighting levels are good.

Event Room(s) / Space(s) (Haddon)

  • Access to the Room View
    • The room surveyed was the Haddon.
    • The Haddon is located on level 1.
    • There is wayfinding signage for the room.
    • There is clear signage for the room(s) (on or near the door).
    • Hilton Team Members can provide assistance getting to the room(s)/space(s).
    • The corridor/walkway leading to the room(s)/space(s) is sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • There is step free access.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are double width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 134cm.
    • The colour contrast between the external door and wall is fair.
    • The colour contrast between the internal door and wall is good.
  • Room Details View
    • There is not a hearing assistance system available for the room.
    • There is sufficient space for a wheelchair user to turn within the room.
    • There are no potential trip hazards within the room.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The colour contrast between the walls and floor is good.
    • The lighting levels are good.
  • Comments View
    • The signage for the room is shown on a small screen next to the door.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.
  • The nearest accessible toilet(s) is/are located at the end of the lobby on Level 1.

Standard Toilet(s)

  • Toilet Facilities View
    • The female and male toilets are located on Level 1, in the conference area.
    • There is step-free access into the toilet(s).
    • The standard toilet(s) is/are approximately 34m from the main entrance.
    • The colour contrast between the external toilet door(s) and wall(s) is poor.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 77cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are good.
    • The signage on or next to the door for the female toilets is pictorial.
      The signage on or next to the door for the male toilets is written.
  • Toilet Facilities 2 View
    • The female and male toilets are located on Level 2.
    • There is step-free access into the toilet(s), via lift.
    • The standard toilet(s) is/are approximately 6m from the lift.
    • The colour contrast between the external toilet door(s) and wall(s) is poor.
    • There is written text signage on or near the toilet door.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 77cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are good.

Lift

  • There is a lift for public use.
  • The lift is located beyond the lobby.
  • Signs indicating the location of the lift are clearly visible from the entrance.
  • The lift is approximately 23m from the main entrance.
  • There is 1 other lift in this location.
  • The other lift has very similar/identical specifications.
  • The lift is a standard lift.
  • A Hilton Team Member does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are 1, 2, 3 and 4.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is fair.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 90cm.
  • The dimensions of the lift are 159cm x 139cm.
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is a hearing assistance system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are low.
  • There is a/are similar lift(s) available.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located to the rear right of the corridor.
    • The stairs are approximately 32m from the main entrance.
    • Signs indicating the location of the stairs are clearly visible from the entrance.
    • There are manual, single doors, which may be difficult to open to enter and exit the stairwell on all floors.
    • The floors which are accessible by stairs are 1, 2, 3 and 4.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on the left going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do not cover the flight of stairs throughout its length.
    • Handrails are not easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are provided on landings.
    • The lighting levels at the steps are moderate to good.
  • Comments View
    • There are 3 other similar staircases which are used for fire evacuation. These do not have carpets.

Ramp(s) or Slope(s) (Level 2 Corridor)

  • There is a ramp/slope located leading to the Level 2 corridor.
  • The ramp/slope is used to access the Conference Suites at the end of the corridor, which include the Ratcliffe.
  • The gradient of the ramp/slope is slight.
  • The lighting levels at the ramp/slope are good.

Conference Room(s) (Ratcliffe)

  • Access to the Room View
    • The room surveyed was the Ratcliffe.
    • The Ratcliffe is located on Level 2.
    • There is wayfinding signage for the room.
    • There is clear signage for the room (on or near the door).
    • Colleagues can provide assistance getting to the room.
    • The corridor/walkway leading to the room is not sufficiently wide enough (150cm+) to allow wheelchair users to pass.
    • There is step free access into the room.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) may be difficult to open.
    • The width of the door opening is 85cm.
    • The colour contrast between the external door and wall is fair.
    • The colour contrast between the internal door and wall is good.
  • Room Details View
    • There is not a hearing assistance system available for the room.
    • There is fixed furniture within the room.
    • The distance between the floor and the underside of the table is 68cm.
    • There is sufficient space for a wheelchair user to turn within the room.
    • Furniture can be moved to allow a turning space for wheelchair users.
    • A height adjustable desk is not available.
    • There are no chairs with armrests on both sides within the room.
    • There are no potential trip hazards within the room.
    • The type of flooring in the room is carpet.
    • There is flooring in the room which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • The colour contrast between the walls and floor is good.
    • The lighting levels are adjustable.
    • The signage for the room is shown on a small screen next to the door.
      The corridor outside the room is 134cm wide.
      There are 3 other rooms similar in size on this level.