You are on Overview. Skip to the next section.

Overview

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• About View
  • Sewerby Hall is a Grade 1 listed country house set in extensive grounds with multiple facilities.
  • Facilities available in the venue include: historical house and grounds, outdoor walks and trails, accessible and standard toilets, play areas, café, gift shop and zoo.
  • View information on opening times
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • There is a drop-off point.
  • The nearest train station is Bridlington.
  • The nearest train station is Sewerby Gardens Land Train (Easter until October).
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • View information on getting here (opens new tab) .
• Getting In and Around View
  • There is step-free access via ramp at the most accessible entrance.
  • There are slopes around the site and zoo, and there is a ramp into the country house.
  • There is step-free level access throughout, this may include the use of a lift.
  • Access throughout may include doors permanently held open and narrow walkways.
  • The ground and first floor can be accessed via a standard lift and a platform lift.
  • There is a platform to reach upper levels on the first floor of the house.
• Getting Help and Assistance View
  • There is seating available.
  • There are fixed and portable hearing assistance systems.
  • You can borrow or hire the following equipment: a manual wheelchair, walking aids and mobility scooter charging facilities.
  • Additional equipment which can be borrowed or hired includes: Hippiechicks Hipseats equipment, kids packs and a visual story guide.
  • Documents are available in the following formats: Braille (on request), large print (on request) and audio.
  • There is a water bowl available for assistance dogs.
  • Additional facilities/services include: Wi-Fi.
  • Staff receive the following training: First Aid and Defibrillator, Safeguarding, Diversity, Equality and Diversity, Inclusion, and EVAC training.
• Related Access Guides View
  • View information on ZOO (opens new tab) .
  • View information on Gardens (opens new tab) .

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There are 3 toilets with adaptations.
  • Toilets with adaptations are located in The Orangery, The Welcome Centre and in the courtyard behind the shop.
  • The transfer space varies between left and right in the toilets with adaptations.
  • The male and female step-free toilet facilities are located in the courtyard behind the shop.
• Changing Places and Changing Facilities View
  • The Changing Places toilet facilities are located in the courtyard behind the shop.
  • Parent and baby changing facilities are located in the toilets with adaptations in The Orangery and the courtyard behind the shop.
• Washroom and Shower Facilities View
  • Standard washroom facilities are located as you enter the zoo; this is for the safety of the animals and to prevent the spread of the disease.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located at the front of the venue, after entering the grounds.
  • The car park is open air/surface.
  • The car park surface consists of tarmac.
  • There are 15+ designated Blue Badge parking bays available.
  • The Blue Badge bays are clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 250cm (width) x 550cm (depth).
  • The hatched/marked zones vary between bays.
  • The width of the marked zone is 120cm.
  • The dimensions of the designated Blue Badge parking bays vary in size.
  • The nearest designated bay is 30m from the nearest access point and in-season ticket kiosk.
  • The most accessible route from the Blue Badge parking has slight ramps or slopes, uneven surfaces, bollards and doors permanently held open.
  • There is no dropped kerb from the designated Blue Badge parking.
• Charges and Restrictions View
  • This car park is for staff, visitors and colleagues only.
  • Parking is free for all users.
• Electric Vehicle Charging Points View
  • There are 2 electric vehicle charging points.
  • The dimensions of the surveyed electric vehicle charging bay are 250cm (width) x 550cm (depth).
  • The controls are at a suitable height for a wheelchair user.
  • The nozzle holster is at a suitable height for a wheelchair user.
  • The charging points require tap and pay (contactless payment).
  • There are no electric vehicle charging points designated for Blue Badge holders.
• Drop-off Point View
  • There is not a designated drop-off point available.

You are on Ticketing (Ticket Kiosk/s - High Season). Skip to the next section.

Ticketing (Ticket Kiosk/s - High Season)

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• Ticket Counter View
  • The ticket counter surveyed is located at 3 access points; the main entrance, cliff-top entrance and car park.
  • There is step-free access via slope to the counter.
  • The slope has a slight gradient.
  • These kiosks are only used in the high season, in the low season tickets to the Zoo and Sewerby Hall are purchased in The Welcome Centre.
  • There is not a separate wheelchair accessible queue lane.
  • The height of the counter is 100cm.
  • There is not a lowered section at the counter.
  • The counter has glazed screens.
  • There is not a hearing assistance system.

You are on Ticketing (The Welcome Centre - Low Season). Skip to the next section.

Ticketing (The Welcome Centre - Low Season)

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• Ticket Office View
  • The ticket office surveyed is located through the archway, towards the rear of the main house, on the right side.
  • There is step-free access via a very easy slope to the ticket office.
  • There is a single automatic door with a high visual contrast.
  • The door opens by sliding.
  • The width of the opening is 100cm.
  • There is step-free level access throughout the ticket office.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not a separate wheelchair accessible queue lane.
  • The flooring is shiny.
  • Seating available includes: chairs without armrests.
  • Lighting levels were even at the time of the survey.
  • The height of the counter is 125cm.
  • There is a lowered section at the counter.
  • The height of the lowered section is 80cm.
  • The counter has patterned/distracting backgrounds.
  • There is a clearly signed portable hearing assistance system.
  • The hearing assistance system was tested and working at the time of the survey.
  • The Welcome Centre issues tickets to the Zoo and Sewerby Hall in the low season, in the high season tickets are purchased at 1 of the 3 kiosks at the access points.

You are on Toilet with Adaptations (Welcome Centre - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Welcome Centre - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located to the right of the Welcome Centre.
  • The distance from the Welcome Centre entrance is 6m.
  • The most accessible route to the toilet has step-free level access and manual doors.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens inwards and has a medium visual contrast.
  • The door is easy to open.
  • The width of the door opening is 86cm.
  • The door has a lever twist lock.
  • Internally the door has a medium visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 150cm (width) x 300cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 61cm (from the side of the toilet pan).
  • There is a spatula flush on the wall above the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 120cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 92cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer which requires hands to be inserted into the top.
  • The hand dryer has a low visual contrast.
  • The hand dryer is 100cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a sanitary bin.
  • There are no coat hooks.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Lift (Welcome Centre). Skip to the next section.

Lift (Welcome Centre)

• The lift surveyed is located to the right side after entering The Welcome Centre.
• The distance from entrance is 4m.
• The most accessible route to the lift has step-free level access and manual doors.
• The ground and first floors are accessed by this lift.
• The lift door has a low visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have a medium visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 90cm.
• The internal dimensions of the lift are 103cm (width) x 150cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a high visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• The button needs to be pressed constantly when in use.
• Internally the lift has: a mirror to aid reversing.
• Lighting levels were even at the time of the survey.
• There are other lifts available at this location which are of a similar size.

You are on Room (Meeting Room 1 - Old Laundry Room). Skip to the next section.

Room (Meeting Room 1 - Old Laundry Room)

• The room is located on the first floor in the Welcome Centre.
• The distance from the lift is 4m.
• The most accessible route to the room has step-free level access, a lift and manual doors.
• There is written text and numbered signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a medium visual contrast.
• The door opens away from you.
• The door is easy to open.
• The width of the opening is 76cm.
• There is step-free level access throughout the room.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables.
• The surface heights are suitable for wheelchair users.
• The clear underside space of the surfaces is suitable for wheelchair users.
• There is a clearly signed portable hearing assistance system.
• The hearing assistance system could not be tested at the time of the survey.
• Additional facilities/services include: a television with subtitles.
• There is background noise in this area which varies depending on the function/event.
• Announcements are in person.
• Lighting levels were even at the time of the survey.

You are on Access To (Sewerby Hall). Skip to the next section.

Access To (Sewerby Hall)

• The main, front entrance to the venue is stepped. There is an alternative, step-free entrance at the rear, and colleagues who can assist visitors with access needs.
• The most accessible route has a slight ramp or slope, doors permanently held open and narrow walkways.
• The ramp has a slight gradient.
• The ramp is between 75cm and 150cm wide with handrails on both sides.
• The ramp bypasses the steps.
• There are 6 steps with handrails on both sides.
• The handrails are not easy to grip.
• The handrails cover the flight of stairs throughout its length.
• The steps are unmarked.
• The height of the steps is not between 15cm and 18cm.
• There is written text signage on or near the entrance.
• There is step-free level access to enter.
• There is a single manual door which opens away from you.
• The door is easy to open.
• The width of the opening is 83cm.
• The door has a high visual contrast.
• There is a doorbell at a height of 113cm to call the attention of colleagues who can assist visitors with access needs.

You are on Exhibition Space (Ground Floor - Entrance Hall, Mr Graeme's Study, Servant's Hall, Housekeeper's Parlour, Kitchen and Butler's Pantry). Skip to the next section.

Exhibition Space (Ground Floor - Entrance Hall, Mr Graeme's Study, Servant's Hall, Housekeeper's Parlour, Kitchen and Butler's Pantry)

• All exhibits are indoors.
• There is step-free level access throughout all areas.
• Access throughout may include doors permanently held open and narrow walkways.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• Some flooring is shiny and patterned.
• The walls and floor visual contrast varies between low and high.
• There may be background noise.
• Lighting levels vary due to the size of the space.
• Display information includes: tactile, pictorial, information boards, televisions/screens and interactive exhibits at a suitable height for a wheelchair user.
• There is not a hearing assistance system.
• Seating available in this area includes: chairs without armrests.
• Furniture available in this area includes: tables.
• The surface height of some of the tables is suitable for wheelchair users.
• The clear height under some of the tables is suitable for wheelchair users.
• The tour is self-guided but volunteers/staff are available to provide additional information.
• Access throughout the tour may include doors permanently held open and narrow walkways.
• Areas with stepped access only can be experienced by visitors via a virtual tour.
• This is the west wing and covers; The Entrance Hall, Mr Graeme's Study, Servant's Hall, Housekeeper's Parlour, Kitchen and Butler's Pantry.

You are on Exhibition Space (Ground Floor - Inner Hall, The Dining Room, The Billiard Room, The Drawing Room and The Parlour). Skip to the next section.

Exhibition Space (Ground Floor - Inner Hall, The Dining Room, The Billiard Room, The Drawing Room and The Parlour)

• All exhibits are indoors.
• There is step-free level access throughout all areas.
• Access throughout may include doors permanently held open and narrow walkways.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• Some flooring is shiny and patterned.
• The walls and floor visual contrast varies between low and high.
• There is no (or very little) background noise.
• Lighting levels were low at the time of the survey.
• Display information includes: tactile, pictorial, information boards and interactive exhibits at a suitable height for a wheelchair user.
• There is not a hearing assistance system.
• Seating available in this area includes: chairs without armrests.
• The tour is self-guided but volunteers/staff are available to provide additional information.
• Access throughout the tour may include doors permanently held open and narrow walkways.
• Areas with stepped access only can be experienced by visitors via a virtual tour.
• This is the east wing and covers; Inner Hall, The Dining Room, The Billiard Room, The Drawing Room and The Parlour.

You are on Area (Orangery). Skip to the next section.

Area (Orangery)

• The Orangery is located on the east side of the house and there are multiple access points; external and internal.
• There is written text signage on or near the door.
• There is step-free level access into this area.
• There are double manual doors with a high visual contrast.
• The doors are permanently held open.
• The width of the opening is 150cm.
• There is an alternative entrance into this area from The Billiard Room, via a very slight ramp and a single door with an opening width of 98cm.
• Facilities available in this area include: a function room with seating, standard and accessible toilet facilities.
• There is step-free level access throughout the area.
• Access throughout the area may include manual doors and doors permanently held open.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The flooring is shiny.
• The walls and floor visual contrast varies between low and high.
• Seating available in this area includes: chairs with armrests.
• Furniture available in this area includes: tables.
• Some surface heights are suitable for wheelchair users.
• The clear underside space of some surfaces is suitable for wheelchair users.
• There is not a hearing assistance system.
• There is background noise in this area which varies depending on the function/event.
• Lighting levels were even at the time of the survey.
• Lighting levels are adjustable.
• The layout of this room may change depending on the day/event.

You are on Exit (Orangery). Skip to the next section.

Exit (Orangery)

• There is step-free level access at the exit.
• There are double manual doors at this exit.
• The doors opens away from you.
• The width of the opening is 120cm.
• There is step-free access via ramp as you exit.
• The ramp is between 75cm and 150cm wide with handrails on both sides.
• The ramp bypasses the steps.
• There are 3 steps which is unmarked with no handrails.

You are on Toilet with Adaptations (Orangery - Right Hand Transfer). Skip to the next section.

Toilet with Adaptations (Orangery - Right Hand Transfer)

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• Location and Access View
  • The toilet surveyed is located behind The Orangery.
  • The distance from The Orangery is 3m.
  • The most accessible route to the toilet has step-free level access and manual doors.
  • There is step-free level access into the facility.
  • There is pictorial and written text signage on or near the door.
  • The door opens outwards and has a low visual contrast.
  • The door is easy to open.
  • The width of the door opening is 80cm.
  • The door has a twist lock.
  • Internally the door has a low visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
• Dimensions and Features View
  • The dimensions of the cubicle are 152cm (width) x 220cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
  • The lateral transfer space is 87cm (from the side of the toilet pan).
  • There is a lever flush on the transfer side.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a high visual contrast.
  • There is a vertical grab rail on the transfer side.
  • The vertical grab rail has a high visual contrast.
  • There is a dropdown rail on the transfer side.
  • The dropdown rail has a high visual contrast.
  • The toilet seat is 48cm from the floor.
  • The toilet seat has a low visual contrast.
  • The toilet has a padded backrest.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 118cm from the floor.
  • The wash basin and taps can be reached when seated on the toilet.
  • The wash basin is 72cm from the floor.
  • The wash basin has a lever mixer tap.
  • The vertical grab rails are on both sides of the wash basin.
  • The wash basin grab rails have a high visual contrast.
  • There is a wall mounted soap dispenser which can be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 105cm from the floor.
  • There is not a towel dispenser.
  • There is a wall mounted hand dryer.
  • The hand dryer has a high visual contrast.
  • The hand dryer is 100cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin and a sanitary bin.
  • There are no coat hooks.
  • The height of the baby change facility when in use is 83cm.
  • The walls and floor have a high visual contrast.
  • Lighting levels were even at the time of the survey.

You are on Lift. Skip to the next section.

Lift

• The lift surveyed is located ahead as you enter from the ramped entrance at the rear of the venue.
• The distance from the rear entrance is 10m.
• The most accessible route to the lift has step-free level access, doors permanently held open and narrow walkways.
• The first and ground floors are accessed by this lift.
• The lift door has a low visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a medium visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 77cm.
• The internal dimensions of the lift are 80cm (width) x 145cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a medium visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, an audible announcer and a list of floor services/facilities.
• Lighting levels were even at the time of the survey.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located in the rear hall area.
• The first and ground floors can be accessed by these stairs.
• There are 20+ steps between floors.
• The steps are unmarked and have a handrail on the right going up.
• The handrail is not easy to grip.
• The handrail does not cover the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were even at the time of the survey.

You are on Exhibition Space (First Floor - Amy Johnson Rooms, My Sewerby, Bedroom and Dressing Room). Skip to the next section.

Exhibition Space (First Floor - Amy Johnson Rooms, My Sewerby, Bedroom and Dressing Room)

• All exhibits are indoors.
• There is step-free level access throughout all areas.
• Access throughout may include manual doors and narrow walkways.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• Some flooring is patterned.
• The walls and floor visual contrast varies between low and high.
• There may be background noise.
• Lighting levels were even at the time of the survey.
• Display information includes: tactile, pictorial, audio description, information boards and interactive exhibits at a suitable height for a wheelchair user.
• There is not a hearing assistance system.
• Seating available in this area includes: chairs with armrests and chairs without armrests.
• Furniture available in this area includes: tables.
• The tour is self-guided but volunteers/staff are available to provide additional information.
• Access throughout the tour may include manual doors and narrow walkways.
• Areas with stepped access only can be experienced by visitors via a virtual tour.
• This is the east wing of the first floor and covers; The Amy Johnson Rooms, My Sewerby, Bedroom and Dressing Room.

You are on Exhibition Space (First Floor - The Nursery, Study, Ante-Room, Exhibition and Bathroom). Skip to the next section.

Exhibition Space (First Floor - The Nursery, Study, Ante-Room, Exhibition and Bathroom)

• All exhibits are indoors.
• There is step-free level access throughout all areas, this may include the use of a lift.
• Access throughout may include manual doors and narrow walkways.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• Some flooring is patterned.
• The walls and floor visual contrast varies between low and high.
• There may be background noise.
• Lighting levels were even at the time of the survey.
• Display information includes: tactile, pictorial, audio description, information boards and interactive exhibits at a suitable height for a wheelchair user.
• There is not a hearing assistance system.
• Seating available in this area includes: chairs with armrests and sofas.
• Furniture available in this area includes: coffee tables.
• The tour is self-guided but volunteers/staff are available to provide additional information.
• Access throughout the tour may include manual doors and narrow walkways.
• Areas with stepped access only can be experienced by visitors via a virtual tour.
• This is the west wing of the first floor and covers; The Nursery, Study, Ante-Room, Exhibition and Bathroom. There is also a platform lift to access all levels on this floor.

You are on Lift (First Floor - Platform Lift). Skip to the next section.

Lift (First Floor - Platform Lift)

• The lift surveyed is located near the Exhibition Space on the first floor.
• This lift is a platform lift.
• The distance from main lift is 18m.
• The most accessible route to the lift has step-free level access, a lift, doors permanently held open and narrow walkways.
• The Ante-Room and Exhibition Space are accessed by this lift.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 80cm.
• The button needs to be pressed constantly when in use.