Access Guide
Overview
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About
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- Facilities available in the venue include: meeting and conference/function rooms on 3 levels.
There are 2 areas on the ground floor and floor 1 outside the meeting function rooms for eating and drinking.
- Facilities available in the venue include: meeting and conference/function rooms on 3 levels.
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Parking and Public Transport
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- The venue has its own car park, with Blue Badge parking available.
- The nearest train station is Cardiff Bay.
- The nearest bus station is Cardiff Bus Interchange.
- For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
- View information on getting here (opens new tab) .
- The Blue Badge parking is chargeable.
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Getting In and Around
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- There is step-free access via slope at the most accessible entrance.
- There is step-free level access throughout the majority of areas, this may include the use of a lift.
- The following areas have stepped access: the basement Syndicate rooms and standard toilets.
- Access throughout may include manual doors, doors permanently held open and narrow walkways.
- Floors G and 1 can be accessed via a standard lift and stairs.
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Getting Help and Assistance
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- There is seating available.
- There is no hearing assistance system.
- You can borrow or hire the following equipment: a manual wheelchair.
- There is a water bowl available for assistance dogs.
- There is not a designated assistance dog spending area.
- Facilities/services include: Wi-Fi and phone charging points.
- Related Access Guides View
Toilet and Changing Facilities
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Toilet Facilities
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- There are 2 toilets with adaptations.
- Toilets with adaptations are located next to the hotel reception.
- All toilets with adaptations have a right hand transfer space.
- Attendees using the conference facilities on the ground and first floors are directed to use the toilet with adaptations and standard toilets next to hotel reception.
- The male and female step-free toilet facilities are located next to hotel reception.
- The male and female toilet facilities are located in the basement of the conference centre, accessed via steps.
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Changing Places and Changing Facilities
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- Parent and baby changing facilities are located in the hotel reception female toilets and the male toilet with adaptations.
Parking
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Car Park
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- The car park is located to the front right of the hotel.
- The car park is open air/surface.
- The car park surface consists of block paving.
- There is 1 designated Blue Badge parking bay available.
- The Blue Badge bay is clearly marked.
- The surveyed Blue Badge parking bay dimensions are 350cm (width) x 480cm (depth).
- There are no hatched/marked zones.
- The nearest designated bay is 48m from the hotel entrance.
- The most accessible route from the Blue Badge parking has steep ramps or slopes and uneven surfaces.
- There is a dropped kerb without tactile paving from the designated Blue Badge parking.
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Charges and Restrictions
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- Parking is not free for all users.
- Parking is not free for Blue Badge holders.
- Clearly presented parking signs are available.
- Payment machines are located throughout the car park.
- Payment machines are located in an alcove to the right side of the hotel lobby.
- There is not a payment machine with controls at a suitable height for a wheelchair user.
- There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
- View information on parking policies/charges (opens new tab).
- Payment can be made using the Evology Parking APP.
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Electric Vehicle Charging Points
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- There are 6 electric vehicle charging points.
- The dimensions of the surveyed electric vehicle charging bay are 260cm (width) x 500cm (depth).
- The controls are at a suitable height for a wheelchair user.
- The nozzle holster is at a suitable height for a wheelchair user.
- The charging points require an app or tap and pay (contactless payment).
- There are no electric vehicle charging points designated for Blue Badge holders.
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Drop-off Point
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- There is not a designated drop-off point available.
- There is a payment kiosk to pay for the electrical charging points outside which is accessible to wheelchair users.
Entrance (External - Conference Centre)
- This entrance is located to the left of the main hotel entrance.
- The approach to the entrance has uneven surfaces.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a steep gradient.
- There are double manual doors at this entrance.
- The doors open towards you.
- The width of the opening is 152cm.
- The doors have a high visual contrast.
- There is step-free level access as you enter.
Entrance (Hotel)
- This entrance is located at the front of the hotel.
- The entrance area is clearly signed.
- There is a canopy or recess which provides weather protection at the entrance.
- There is step-free access via slope at the entrance.
- The slope has a steep gradient.
- There is a single automatic door at this entrance.
- The door opens by revolving.
- The width of the opening is 165cm.
- The door has a low visual contrast.
- There is a button to the right of the entrance to slow down the revolving door at a height of 101cm.
- There is step-free level access as you enter.
Entrance (Internal - Conference Centre)
- This entrance is located to the left of the hotel lobby area.
- The entrance area is clearly signed.
- There is step-free level access at the entrance.
- There are double manual doors at this entrance.
- The doors open towards you.
- The width of the opening is 182cm.
- The doors have a high visual contrast.
- There is a push pad or push button to exit at a height of 132cm.
- There is step-free level access as you enter.
Getting Around The Building
- There is step-free level access throughout the majority of areas.
- There is stepped access to the basement seating area, syndicate rooms and standard toilets.
- Access throughout the building may include manual doors, doors permanently held open and narrow walkways.
- Some flooring is shiny and patterned.
- There is a high visual contrast between the walls and floor in all areas.
- There is background noise in this area which varies depending on the function/event.
- Wayfinding signage is provided.
- The colour, design and typeface of signs is consistent throughout.
- Seating available in resting areas includes: chairs with armrests and chairs without armrests.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Toilet with Adaptations (Ground Floor - Male - Right Hand Transfer)
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Access
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- The toilet surveyed is located on the ground floor, to the right after you enter the hotel.
- The distance from the hotel entrance is 23m.
- The most accessible route to the toilet has step-free level access and doors permanently held open.
- There is step-free level access into the facility.
- There is no signage on or near the door.
- The door opens outwards and has a high visual contrast.
- The width of the door opening is 87cm.
- The door has a lever twist lock.
- Internally the door has a high visual contrast.
- There is not a grab rail on the internal door.
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Dimensions and Features
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- The dimensions of the cubicle are 126cm (width) x 170cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
- The lateral transfer space is 58cm (from the side of the toilet pan).
- There is a push button flush on the wall above the cistern.
- There is a horizontal grab rail on the non-transfer side.
- The horizontal grab rail has a low visual contrast.
- There is a vertical grab rail on the transfer side.
- The vertical grab rail has a low visual contrast.
- There is a dropdown rail on the transfer side.
- The dropdown rail has a low visual contrast.
- The toilet seat is 49cm from the floor.
- The toilet seat has a low visual contrast.
- The toilet has a padded backrest.
- There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
- The toilet roll holder has a low visual contrast.
- The toilet roll holder is 57cm from the floor.
- The wash basin and taps can be reached when seated on the toilet.
- The wash basin is 73cm from the floor.
- The wash basin has a lever mixer tap.
- The vertical grab rails are on both sides of the wash basin.
- The wash basin grab rail has a low visual contrast.
- There is a soap dispenser, however it is not wall mounted.
- There is not a towel dispenser.
- There is not a hand dryer.
- There is a pull cord emergency alarm, however it is not within 10cm from the floor.
- There is a mirror.
- There is no shelf.
- The cubicle has a nappy/incontinence items bin.
- There is one coat hook.
- The coat hook is 164cm from the floor.
- The height of the baby change facility when in use is 85cm.
- The walls and floor have a low visual contrast.
- Lighting levels were low at the time of the survey.
Eating and Drinking (Ground Floor Bar and Buffet Area)
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Location and Access
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- The bar and buffet area is located on the ground floor of the conference centre, to the right from the external entrance.
- The most accessible route has step-free level access and manual doors.
- There is step-free level access into this area.
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Service
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- This area has a bar where drinks can be ordered, buffet counters, staff who can provide assistance with ordering and designated seating.
- Full table service is not available.
- The following dietary requirements can be catered for: vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The bar was surveyed.
- The counter is located on the right as you enter the area from the external entrance.
- There is step-free level access to the counter.
- The height of the counter is 116cm.
- There is not a lowered section at the counter.
- The buffet counter for drinks is 101cm high.
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Seating Area
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- There is step-free level access throughout the seating area.
- Some flooring is patterned.
- The walls and floor have a high visual contrast.
- There may be background noise in this area.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- The layout of the room and the facilities in the room varies depending on the function or event taking place.
Room (Thomas Suite)
- The room is located on the ground floor of the conference centre, to the right and then left from the external entrance.
- The distance from the external entrance is 15m.
- The most accessible route to the room has step-free level access and manual doors.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- The doors opens outwards.
- The width of the opening is 152cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is patterned.
- The walls and floor visual contrast varies between low and high.
- There is not a hearing assistance system.
- There is background noise in this area which varies depending on the function/event.
- Announcements are audible and in person.
- Lighting levels vary due to the use of large glazed walls.
- The layout of the room and facilities in the room varies depending on the function or event taking place.
The room can be divided into 3 smaller rooms.
Lift (Floors G and 1)
- The lift surveyed is located ahead from the external entrance.
- The distance from the external entrance is 11m.
- The most accessible route to the lift has step-free level access and doors permanently held open.
- Floors G and 1 are accessed by this lift.
- The lift door has a high visual contrast.
- The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
- The external lift control buttons have a low visual contrast.
- All of the external lift controls are at a suitable height for a wheelchair user.
- The lift door opening width is 79cm.
- The internal dimensions of the lift are 102cm (width) x 137cm (depth).
- The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
- None of the internal lift controls are at a suitable height for a wheelchair user.
- Internally the lift has: a mirror to aid reversing and an audible announcer.
- Lighting levels were low at the time of the survey.
Stairs
- The stairs surveyed are located ahead from the external entrance.
- Floors B, G and 1 can be accessed by these stairs.
- There are 20 steps between floors.
- The steps are unmarked and have handrails on both sides.
- The handrails are not easy to grip.
- The handrails cover the flight of stairs throughout its length.
- The handrails do not extend horizontally beyond the first and last step.
- The height of the steps is between 15cm and 18cm.
- The height of the highest step is 18cm.
- The depth of the steps is not between 30cm and 45cm.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
Eating and Drinking (Floor 1 Bar and Buffet Area)
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Location and Access
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- The bar and buffet area is located on floor 1, ahead after you exit the lift.
- The most accessible route has a lift and doors permanently held open.
- There is step-free level access into this area.
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Service
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- This area has a bar where drinks can be ordered, buffet counters, staff who can provide assistance with ordering and designated seating.
- Full table service is not available.
- The following dietary requirements can be catered for: vegetarian and vegan.
- The following are available: drinking straws, takeaway cups and takeaway cutlery.
- There is not a hearing assistance system.
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Order and Payment
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- The bar was surveyed.
- There is step-free level access to the counter.
- The height of the counter is 104cm.
- There is not a lowered section at the counter.
- The buffet table is 85cm high.
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Seating Area
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- There is step-free level access throughout the seating area.
- Some flooring is patterned.
- The walls and floor visual contrast varies between low and high.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
- The layout of the room and the facilities in the room varies depending on the function or event taking place.
Room (Roald Suite)
- The room is located on floor 1 of the conference centre, ahead and to the left after exiting the lift.
- The distance from the lift is 8m.
- The most accessible route to the room has step-free level access, a lift and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There are double manual doors with a high visual contrast.
- The doors opens inwards.
- The width of the opening is 152cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is patterned.
- The walls and floor visual contrast varies between low and high.
- There is not a hearing assistance system.
- Additional facilities/services include: a water dispenser.
- There is background noise in this area which varies depending on the function/event.
- Announcements are audible and in person.
- Lighting levels vary due to the use of large glazed walls.
- Lighting levels are adjustable.
- The layout of the room and facilities in the room varies depending on the function or event taking place.
The room can be divided into 3 smaller rooms.
Room (Syndicate 2)
- The room is located on the basement floor of the conference centre, ahead and to the right after passing through the seating area.
- The distance from the external entrance is 30m.
- The most accessible route to the room has steps, doors permanently held open and narrow walkways.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 85cm.
- There is step-free level access throughout the room.
- There is space for an assistance dog to rest.
- The flooring is patterned.
- The walls and floor visual contrast varies between low and high.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television with subtitles.
- There is background noise in this area which varies depending on the function/event.
- Announcements are in person.
- Lighting levels were uneven at the time of the survey, with pools of light and shade.
Room (Meeting Room - Bigger HWB)
- The room is located on floor 1 of the hotel, ahead and on the left after you exit the main hotel lift.
- The distance from the main hotel lift is 17m.
- The most accessible route to the room has a lift and doors permanently held open.
- There is written text signage on or near the door.
- There is step-free level access into the room.
- There is a single manual door with a high visual contrast.
- The door opens inwards.
- The width of the opening is 73cm.
- There is step-free level access throughout the room.
- There is room for a wheelchair user to manoeuvre (150cm x 150cm).
- There is space for an assistance dog to rest.
- The flooring is patterned.
- The walls and floor visual contrast varies between low and high.
- Seating available in the room includes: chairs without armrests.
- Furniture available in the room includes: tables.
- The tables are fixed.
- The surface heights are suitable for wheelchair users.
- The clear underside space of the surfaces is not suitable for wheelchair users.
- There is not a hearing assistance system.
- Additional facilities/services include: a television with subtitles.
- There is background noise in this area which varies depending on the function/event.
- Lighting levels vary due to the use of large glazed walls.
- Lighting levels are adjustable.
