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voco St. David's - Meetings and Events

Havannah Street, Cardiff, CF10 5SD

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Access Guide

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Overview

Toilet and Changing Facilities

  • Toilet Facilities View
    • There are 2 toilets with adaptations.
    • Toilets with adaptations are located next to the hotel reception.
    • All toilets with adaptations have a right hand transfer space.
    • Attendees using the conference facilities on the ground and first floors are directed to use the toilet with adaptations and standard toilets next to hotel reception.
    • The male and female step-free toilet facilities are located next to hotel reception.
    • The male and female toilet facilities are located in the basement of the conference centre, accessed via steps.
  • Changing Places and Changing Facilities View
    • Parent and baby changing facilities are located in the hotel reception female toilets and the male toilet with adaptations.

Parking

  • Car Park View
    • The car park is located to the front right of the hotel.
    • The car park is open air/surface.
    • The car park surface consists of block paving.
    • There is 1 designated Blue Badge parking bay available.
    • The Blue Badge bay is clearly marked.
    • The surveyed Blue Badge parking bay dimensions are 350cm (width) x 480cm (depth).
    • There are no hatched/marked zones.
    • The nearest designated bay is 48m from the hotel entrance.
    • The most accessible route from the Blue Badge parking has steep ramps or slopes and uneven surfaces.
    • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
  • Charges and Restrictions View
    • Parking is not free for all users.
    • Parking is not free for Blue Badge holders.
    • Clearly presented parking signs are available.
    • Payment machines are located throughout the car park.
    • Payment machines are located in an alcove to the right side of the hotel lobby.
    • There is not a payment machine with controls at a suitable height for a wheelchair user.
    • There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
    • View information on parking policies/charges (opens new tab).
    • Payment can be made using the Evology Parking APP.
  • Electric Vehicle Charging Points View
    • There are 6 electric vehicle charging points.
    • The dimensions of the surveyed electric vehicle charging bay are 260cm (width) x 500cm (depth).
    • The controls are at a suitable height for a wheelchair user.
    • The nozzle holster is at a suitable height for a wheelchair user.
    • The charging points require an app or tap and pay (contactless payment).
    • There are no electric vehicle charging points designated for Blue Badge holders.
  • Drop-off Point View
    • There is not a designated drop-off point available.
    • There is a payment kiosk to pay for the electrical charging points outside which is accessible to wheelchair users.

Entrance (External - Conference Centre)

  • This entrance is located to the left of the main hotel entrance.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a steep gradient.
  • There are double manual doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 152cm.
  • The doors have a high visual contrast.
  • There is step-free level access as you enter.

Entrance (Hotel)

  • This entrance is located at the front of the hotel.
  • The entrance area is clearly signed.
  • There is a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a steep gradient.
  • There is a single automatic door at this entrance.
  • The door opens by revolving.
  • The width of the opening is 165cm.
  • The door has a low visual contrast.
  • There is a button to the right of the entrance to slow down the revolving door at a height of 101cm.
  • There is step-free level access as you enter.

Entrance (Internal - Conference Centre)

  • This entrance is located to the left of the hotel lobby area.
  • The entrance area is clearly signed.
  • There is step-free level access at the entrance.
  • There are double manual doors at this entrance.
  • The doors open towards you.
  • The width of the opening is 182cm.
  • The doors have a high visual contrast.
  • There is a push pad or push button to exit at a height of 132cm.
  • There is step-free level access as you enter.

Getting Around The Building

  • There is step-free level access throughout the majority of areas.
  • There is stepped access to the basement seating area, syndicate rooms and standard toilets.
  • Access throughout the building may include manual doors, doors permanently held open and narrow walkways.
  • Some flooring is shiny and patterned.
  • There is a high visual contrast between the walls and floor in all areas.
  • There is background noise in this area which varies depending on the function/event.
  • Wayfinding signage is provided.
  • The colour, design and typeface of signs is consistent throughout.
  • Seating available in resting areas includes: chairs with armrests and chairs without armrests.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Toilet with Adaptations (Ground Floor - Male - Right Hand Transfer)

  • Access View
    • The toilet surveyed is located on the ground floor, to the right after you enter the hotel.
    • The distance from the hotel entrance is 23m.
    • The most accessible route to the toilet has step-free level access and doors permanently held open.
    • There is step-free level access into the facility.
    • There is no signage on or near the door.
    • The door opens outwards and has a high visual contrast.
    • The width of the door opening is 87cm.
    • The door has a lever twist lock.
    • Internally the door has a high visual contrast.
    • There is not a grab rail on the internal door.
  • Dimensions and Features View
    • The dimensions of the cubicle are 126cm (width) x 170cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
    • There is a lateral transfer space to the right as you face the toilet, however it is obstructed.
    • The lateral transfer space is 58cm (from the side of the toilet pan).
    • There is a push button flush on the wall above the cistern.
    • There is a horizontal grab rail on the non-transfer side.
    • The horizontal grab rail has a low visual contrast.
    • There is a vertical grab rail on the transfer side.
    • The vertical grab rail has a low visual contrast.
    • There is a dropdown rail on the transfer side.
    • The dropdown rail has a low visual contrast.
    • The toilet seat is 49cm from the floor.
    • The toilet seat has a low visual contrast.
    • The toilet has a padded backrest.
    • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
    • The toilet roll holder has a low visual contrast.
    • The toilet roll holder is 57cm from the floor.
    • The wash basin and taps can be reached when seated on the toilet.
    • The wash basin is 73cm from the floor.
    • The wash basin has a lever mixer tap.
    • The vertical grab rails are on both sides of the wash basin.
    • The wash basin grab rail has a low visual contrast.
    • There is a soap dispenser, however it is not wall mounted.
    • There is not a towel dispenser.
    • There is not a hand dryer.
    • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
    • There is a mirror.
    • There is no shelf.
    • The cubicle has a nappy/incontinence items bin.
    • There is one coat hook.
    • The coat hook is 164cm from the floor.
    • The height of the baby change facility when in use is 85cm.
    • The walls and floor have a low visual contrast.
    • Lighting levels were low at the time of the survey.

Eating and Drinking (Ground Floor Bar and Buffet Area)

  • Location and Access View
    • The bar and buffet area is located on the ground floor of the conference centre, to the right from the external entrance.
    • The most accessible route has step-free level access and manual doors.
    • There is step-free level access into this area.
  • Service View
    • This area has a bar where drinks can be ordered, buffet counters, staff who can provide assistance with ordering and designated seating.
    • Full table service is not available.
    • The following dietary requirements can be catered for: vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • The counter is located on the right as you enter the area from the external entrance.
    • There is step-free level access to the counter.
    • The height of the counter is 116cm.
    • There is not a lowered section at the counter.
    • The buffet counter for drinks is 101cm high.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • Some flooring is patterned.
    • The walls and floor have a high visual contrast.
    • There may be background noise in this area.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
    • The layout of the room and the facilities in the room varies depending on the function or event taking place.

Room (Thomas Suite)

  • The room is located on the ground floor of the conference centre, to the right and then left from the external entrance.
  • The distance from the external entrance is 15m.
  • The most accessible route to the room has step-free level access and manual doors.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors with a high visual contrast.
  • The doors opens outwards.
  • The width of the opening is 152cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is patterned.
  • The walls and floor visual contrast varies between low and high.
  • There is not a hearing assistance system.
  • There is background noise in this area which varies depending on the function/event.
  • Announcements are audible and in person.
  • Lighting levels vary due to the use of large glazed walls.
  • The layout of the room and facilities in the room varies depending on the function or event taking place.
    The room can be divided into 3 smaller rooms.

Lift (Floors G and 1)

  • The lift surveyed is located ahead from the external entrance.
  • The distance from the external entrance is 11m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • Floors G and 1 are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have a low visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 79cm.
  • The internal dimensions of the lift are 102cm (width) x 137cm (depth).
  • The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
  • None of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a mirror to aid reversing and an audible announcer.
  • Lighting levels were low at the time of the survey.

Stairs

  • The stairs surveyed are located ahead from the external entrance.
  • Floors B, G and 1 can be accessed by these stairs.
  • There are 20 steps between floors.
  • The steps are unmarked and have handrails on both sides.
  • The handrails are not easy to grip.
  • The handrails cover the flight of stairs throughout its length.
  • The handrails do not extend horizontally beyond the first and last step.
  • The height of the steps is between 15cm and 18cm.
  • The height of the highest step is 18cm.
  • The depth of the steps is not between 30cm and 45cm.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

Eating and Drinking (Floor 1 Bar and Buffet Area)

  • Location and Access View
    • The bar and buffet area is located on floor 1, ahead after you exit the lift.
    • The most accessible route has a lift and doors permanently held open.
    • There is step-free level access into this area.
  • Service View
    • This area has a bar where drinks can be ordered, buffet counters, staff who can provide assistance with ordering and designated seating.
    • Full table service is not available.
    • The following dietary requirements can be catered for: vegetarian and vegan.
    • The following are available: drinking straws, takeaway cups and takeaway cutlery.
    • There is not a hearing assistance system.
  • Order and Payment View
    • The bar was surveyed.
    • There is step-free level access to the counter.
    • The height of the counter is 104cm.
    • There is not a lowered section at the counter.
    • The buffet table is 85cm high.
  • Seating Area View
    • There is step-free level access throughout the seating area.
    • Some flooring is patterned.
    • The walls and floor visual contrast varies between low and high.
    • There is background noise in this area which varies depending on the function/event.
    • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
    • The layout of the room and the facilities in the room varies depending on the function or event taking place.

Room (Roald Suite)

  • The room is located on floor 1 of the conference centre, ahead and to the left after exiting the lift.
  • The distance from the lift is 8m.
  • The most accessible route to the room has step-free level access, a lift and doors permanently held open.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There are double manual doors with a high visual contrast.
  • The doors opens inwards.
  • The width of the opening is 152cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is patterned.
  • The walls and floor visual contrast varies between low and high.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a water dispenser.
  • There is background noise in this area which varies depending on the function/event.
  • Announcements are audible and in person.
  • Lighting levels vary due to the use of large glazed walls.
  • Lighting levels are adjustable.
  • The layout of the room and facilities in the room varies depending on the function or event taking place.
    The room can be divided into 3 smaller rooms.

Room (Syndicate 2)

  • The room is located on the basement floor of the conference centre, ahead and to the right after passing through the seating area.
  • The distance from the external entrance is 30m.
  • The most accessible route to the room has steps, doors permanently held open and narrow walkways.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 85cm.
  • There is step-free level access throughout the room.
  • There is space for an assistance dog to rest.
  • The flooring is patterned.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a television with subtitles.
  • There is background noise in this area which varies depending on the function/event.
  • Announcements are in person.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade.

Room (Meeting Room - Bigger HWB)

  • The room is located on floor 1 of the hotel, ahead and on the left after you exit the main hotel lift.
  • The distance from the main hotel lift is 17m.
  • The most accessible route to the room has a lift and doors permanently held open.
  • There is written text signage on or near the door.
  • There is step-free level access into the room.
  • There is a single manual door with a high visual contrast.
  • The door opens inwards.
  • The width of the opening is 73cm.
  • There is step-free level access throughout the room.
  • There is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is space for an assistance dog to rest.
  • The flooring is patterned.
  • The walls and floor visual contrast varies between low and high.
  • Seating available in the room includes: chairs without armrests.
  • Furniture available in the room includes: tables.
  • The tables are fixed.
  • The surface heights are suitable for wheelchair users.
  • The clear underside space of the surfaces is not suitable for wheelchair users.
  • There is not a hearing assistance system.
  • Additional facilities/services include: a television with subtitles.
  • There is background noise in this area which varies depending on the function/event.
  • Lighting levels vary due to the use of large glazed walls.
  • Lighting levels are adjustable.