You are on Overview. Skip to the next section.

Overview

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• About View
  • Facilities available in the venue include: 11 treatment rooms for therapies and massage, a swimming pool, sauna, jacuzzi and a gym.
  • View information on opening times
• Parking and Public Transport View
  • The venue has its own car park, with Blue Badge parking available.
  • The nearest train station is Cardiff Bay.
  • The nearest bus station is Cardiff Bus Interchange.
  • For the latest travel options and information you can plan your travel using Google Maps (opens new tab).
  • View information on getting here (opens new tab) .
  • The Blue Badge parking is chargeable.
• Getting In and Around View
  • There is step-free access via slope at the most accessible entrance.
  • There is step-free level access throughout, this may include the use of a lift.
  • Access throughout may include manual doors, doors permanently held open and narrow walkways.
  • Floors G and 1 can be accessed via a platform lift and stairs.
• Getting Help and Assistance View
  • There is seating available.
  • There is no hearing assistance system.
  • There is a water bowl available for assistance dogs.
  • There is not a designated assistance dog spending area.
  • Facilities/services include: Wi-Fi.
• Related Access Guides View
  • View information on voco St. David's (opens new tab) .
  • View information on voco St. David's - Meetings and Events (opens new tab) .

You are on Toilet and Changing Facilities. Skip to the next section.

Toilet and Changing Facilities

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• Toilet Facilities View
  • There is 1 toilet with adaptations.
  • The toilet with adaptations is located on the ground floor of the spa, beyond the male and female changing areas.
  • The toilet with adaptations has no transfer space available.
  • The male and female step-free toilet facilities are located in the male and female changing areas on the ground floor.
• Changing Places and Changing Facilities View
  • Standard changing facilities are located on the ground floor of the spa.
  • Parent and baby changing facilities are located in the toilet with adaptations.
• Washroom and Shower Facilities View
  • The shower facilities which have adaptations are located on the ground floor of the spa, within the toilet with adaptations.
  • Standard shower facilities are located in the male and female changing areas.

You are on Parking. Skip to the next section.

Parking

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• Car Park View
  • The car park is located to the front right of the hotel.
  • The car park is open air/surface.
  • The car park surface consists of block paving.
  • There is 1 designated Blue Badge parking bay available.
  • The Blue Badge bay is clearly marked.
  • The surveyed Blue Badge parking bay dimensions are 350cm (width) x 480cm (depth).
  • There are no hatched/marked zones.
  • The nearest designated bay is 48m from the hotel entrance.
  • The most accessible route from the Blue Badge parking has steep ramps or slopes and uneven surfaces.
  • There is a dropped kerb without tactile paving from the designated Blue Badge parking.
• Charges and Restrictions View
  • Parking is not free for all users.
  • Parking is not free for Blue Badge holders.
  • Clearly presented parking signs are available.
  • Payment machines are located throughout the car park.
  • Payment machines are located in an alcove to the right side of the hotel lobby.
  • There is not a payment machine with controls at a suitable height for a wheelchair user.
  • There is a level manoeuvring space for a wheelchair user in front of the payment machine (185cm x 210cm).
  • View information on parking policies/charges (opens new tab).
  • Payment can be made using the Evology Parking APP.
• Electric Vehicle Charging Points View
  • There are 6 electric vehicle charging points.
  • The dimensions of the surveyed electric vehicle charging bay are 260cm (width) x 500cm (depth).
  • The controls are at a suitable height for a wheelchair user.
  • The nozzle holster is at a suitable height for a wheelchair user.
  • The charging points require an app or tap and pay (contactless payment).
  • There are no electric vehicle charging points designated for Blue Badge holders.
• Drop-off Point View
  • There is not a designated drop-off point available.
  • There is a payment kiosk to pay for the electrical charging points outside which is accessible to wheelchair users.

You are on Entrance (External - Spa). Skip to the next section.

Entrance (External - Spa)

• This entrance is located to the right of the main hotel entrance.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via slope at the entrance.
• The slope has a steep gradient with resting areas.
• There are double manual doors at this entrance, however one door is locked.
• The door opens towards you.
• The width of the opening is 80cm.
• The doors have a high visual contrast.
• There is step-free level access as you enter.

You are on Entrance (Hotel). Skip to the next section.

Entrance (Hotel)

• This entrance is located at the front of the hotel.
• The entrance area is clearly signed.
• There is a canopy or recess which provides weather protection at the entrance.
• There is step-free access via slope at the entrance.
• The slope has a steep gradient.
• There is a single automatic door at this entrance.
• The door opens by revolving.
• The width of the opening is 165cm.
• The door has a low visual contrast.
• There is a button to the right of the entrance to slow down the revolving door at a height of 101cm.
• There is step-free level access as you enter.

You are on Lift (Main Hotel). Skip to the next section.

Lift (Main Hotel)

• The lift surveyed is located ahead from the main entrance.
• The distance from the hotel entrance is 20m.
• The most accessible route to the lift has step-free level access and uneven surfaces.
• Floors G, 1, 2, 3, 4, 5, 6 and 7 are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have tactile markings and a low visual contrast.
• None of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 111cm.
• The internal dimensions of the lift are 188cm (width) x 136cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
• Some of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• There are other lifts available at this location which are of a similar size.

You are on Lift (Spa). Skip to the next section.

Lift (Spa)

• The lift surveyed is located on floor 1, ahead from the main hotel lift down the left hand corridor.
• The distance from the main hotel lift is 26m.
• The most accessible route to the lift has step-free level access, a lift and manual doors.
• Floors 1, 2, 3, 4, 5, 6 and 7 of the hotel and the ground floor of the spa are accessed by this lift.
• The lift door has a high visual contrast.
• The lift has a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have a low visual contrast.
• Some of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 80cm.
• The internal dimensions of the lift are 101cm (width) x 137cm (depth).
• The internal lift control buttons have tactile markings, Braille markings and a low visual contrast.
• Some of the internal lift controls are at a suitable height for a wheelchair user.
• Internally the lift has: a mirror to aid reversing, a visual floor indicator and an audible announcer.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Entrance (Internal - Spa). Skip to the next section.

Entrance (Internal - Spa)

• This entrance is located on the ground floor of the spa in the lift lobby.
• The entrance area is clearly signed.
• There is step-free level access via lift at the entrance.
• There is a single manual door at this entrance.
• The door opens towards you.
• The width of the opening is 94cm.
• The door has a high visual contrast.
• There is a second single manual door.
• The second door opens towards you.
• The width of the opening is 75cm.
• The second door has a high visual contrast.

You are on Reception. Skip to the next section.

Reception

• The reception is located ahead from the external spa entrance.
• The distance from the external entrance is 5m.
• The most accessible route to reception has uneven surfaces.
• There is step-free level access to reception.
• The height of the reception desk is 118cm.
• There is a lowered section at the desk.
• The height of the lowered section is 73cm.
• There is not a hearing assistance system.
• The height of the touchscreen display ranges from 130cm to 144cm from the floor.
• There is no (or very little) background noise in this area.
• Some flooring is shiny.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• There is room for a wheelchair user to manoeuvre in the seating area (150cm x 150cm).
• There is space for an assistance dog to rest in the seating area.
• Seating available in this area includes: sofas.

You are on Getting Around The Building. Skip to the next section.

Getting Around The Building

• There is step-free level access throughout all areas.
• Access throughout the building may include manual doors, doors permanently held open and narrow walkways.
• Some flooring is shiny and patterned.
• The visual contrast between the walls and floor varies between low and high.
• Some of the walls have a reflective finish.
• There may be background noise.
• Wayfinding signage is provided.
• The colour, design and typeface of signs is consistent throughout.
• Seating available in resting areas includes: chairs with armrests and sofas.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Changing Area. Skip to the next section.

Changing Area

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• Changing Area View
  • The male changing area was surveyed.
  • The changing area is located on the ground floor of the spa, to the left from the external entrance.
  • The distance from the external entrance is 25m.
  • The most accessible route to the changing area has step-free level access, manual doors and narrow walkways.
  • There is step-free level access into the changing area.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 77cm.
  • Internally the door has a high visual contrast.
  • Facilities in this area include: toilets, showers, a changing bench and lockers.
  • There are lockers at a suitable height for a wheelchair user.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.
• Toilet Facilities View
  • There is step-free level access to the toilet facilities.
  • There are no ambulant toilet facilities available.
  • There is a wash basin, a wall mounted soap dispenser and a hand dryer available.
  • The wash basin has a lever mixer tap.
• Shower Facilities View
  • There is step-free level access to the shower facilities.
  • There is a fixed height shower head.
  • The shower controls are lever mixer.
  • There is no shower seat.
  • The female changing area has similar facilities.

You are on Spa Facilities. Skip to the next section.

Spa Facilities

• The spa is located to the right side of the hotel.
• Facilities available include; a swimming pool, a gym, a sauna, treatment rooms, changing areas and a toilet with adaptations.

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• Sauna View
  • The sauna surveyed is located on the ground floor, within the pool area.
  • The most accessible route to the sauna has step-free level access, manual doors and narrow walkways.
  • There is written text signage on or near the door.
  • There is step-free level access into the sauna.
  • There is a single manual door with a low visual contrast.
  • The door opens towards you.
  • The width of the opening is 79cm.
  • There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a push button emergency alarm.

You are on Pool. Skip to the next section.

Pool

• This is an indoor swimming pool.
• There is step-free level access throughout this area.
• Access throughout this area may include slippery surfaces, narrow walkways and narrow openings.
• Some flooring is shiny.
• Seating available around the pool includes: chairs with armrests and sun loungers.
• There is an emergency alarm at poolside.
• Lighting levels vary due to the use of large glazed walls.
• Access into the water is via a ladder.
• There are 4 steps with handrails on both sides.
• The handrails are easy to grip.
• The handrails cover the flight of the steps throughout its length.
• The steps are unmarked.
• The pool is not staffed and does not have a lifeguard.
• Additional facilities include: a jacuzzi.
• There is a walk in pool which accessed by a ladder.

You are on Toilet with Adaptations (No Transfer Space). Skip to the next section.

Toilet with Adaptations (No Transfer Space)

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• Access View
  • The toilet surveyed is located on the ground floor of the spa.
  • The distance from the external entrance is 45m.
  • The most accessible route to the toilet has step-free level access, manual doors, doors permanently held open and narrow walkways.
  • There is step-free level access into the facility.
  • There is pictorial signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 86cm.
  • The door has a twist lock.
  • Internally the door has a high visual contrast.
  • There is not a grab rail on the internal door.
• Dimensions and Features View
  • The dimensions of the cubicle are 188cm (width) x 310cm (depth) and there is room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is not a lateral transfer space next to the toilet.
  • There is a lever flush on the right as you face the toilet.
  • There is a horizontal grab rail on the left as you face the toilet.
  • The horizontal grab rail has a low visual contrast.
  • There is a vertical grab rail on the left as you face the toilet.
  • The vertical grab rail has a low visual contrast.
  • There is a dropdown rail on the right as you face the toilet.
  • The dropdown rail has a low visual contrast.
  • The toilet seat is 44cm from the floor.
  • The toilet seat has a high visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a high visual contrast.
  • The toilet roll holder is 81cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 73cm from the floor.
  • The wash basin has a lever mixer tap.
  • There are no vertical grab rails at the wash basin.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 100cm from the floor.
  • There is not a towel dispenser.
  • There is not a hand dryer.
  • There is a pull cord emergency alarm within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The cubicle has a nappy/incontinence items bin.
  • There are multiple coat hooks.
  • The coat hooks are 121cm and 164cm from the floor.
  • The height of the baby change facility when in use is 90cm.
  • The walls and floor visual contrast varies between low and high.
  • Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Shower with Adaptations. Skip to the next section.

Shower with Adaptations

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• Access View
  • The shower surveyed is located within the toilet with adaptations.
• Dimensions and Features View
  • There is room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is an adjustable shower head which can also be detached.
  • The shower controls are twist turn mixer.
  • There is a shower seat.
  • The shower seat is 47cm from the floor.
  • There is no emergency alarm for the shower.

You are on Lift (Platform). Skip to the next section.

Lift (Platform)

• The lift surveyed is located ahead to the left and then right from the external spa entrance.
• This lift is a platform lift.
• The distance from the external entrance is 26m.
• The most accessible route to the lift has step-free level access.
• Floors G and 1 are accessed by this lift.
• The lift door has a low visual contrast.
• The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
• The external lift control buttons have a low visual contrast.
• All of the external lift controls are at a suitable height for a wheelchair user.
• The lift door opening width is 81cm.
• The internal dimensions of the lift are 82cm (width) x 127cm (depth).
• The internal lift control buttons have tactile markings and a low visual contrast.
• All of the internal lift controls are at a suitable height for a wheelchair user.
• The lift is slow moving and the button needs to be pressed constantly when in use.
• Internally the lift has: a separate door to exit.
• Lighting levels were low at the time of the survey.

You are on Stairs. Skip to the next section.

Stairs

• The stairs surveyed are located to the left from the external entrance.
• Floors G and 1 can be accessed by these stairs.
• There are 20 steps between floors.
• The steps are clearly marked and have a handrail on the left going up.
• The handrail is easy to grip.
• The handrail does not cover the flight of stairs throughout its length.
• The handrail does not extend horizontally beyond the first and last step.
• The height of the steps is between 15cm and 18cm.
• The height of the highest step is 18cm.
• The depth of the steps is not between 30cm and 45cm.
• Lighting levels were uneven at the time of the survey, with pools of light and shade and unshaded light sources.

You are on Seating Area (Spa Lounge). Skip to the next section.

Seating Area (Spa Lounge)

• The seating area is located on floor 1, ahead as you exit the platform lift.
• The most accessible route to the seating area has step-free level access and a platform lift.
• There is step-free level access throughout the seating area.
• There is some room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The walls and floor visual contrast varies between low and high.
• Some flooring is shiny and patterned.
• Seating available in this area includes: chairs with armrests and sofas.
• Furniture available in this area includes: tables and coffee tables.
• The surface height of some of the tables is suitable for wheelchair users.
• The clear height under some of the tables is suitable for wheelchair users.
• There is no (or very little) background noise in this area.
• Lighting levels vary due to the use of large glazed walls.
• Lighting levels are adjustable.

You are on Gym. Skip to the next section.

Gym

• The gym is located on floor 1 of the spa, to the right after you exit the platform lift.
• There is step-free level access into the gym.
• There are double manual doors with a high visual contrast.
• One of the doors was locked at the time of the survey.
• The door opens away from you.
• The width of the opening is 80cm.
• There is step-free level access throughout.
• Access throughout may include manual doors.
• There is room for a wheelchair user to manoeuvre (150cm x 150cm).
• The gym is not staffed.
• The walls and floor visual contrast varies between low and high.
• There is not clear manoeuvring space between equipment (150cm x 150cm).
• Equipment includes free weights and cable resistance machines.
• There is not a hearing assistance system.
• There is background noise in this area.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.

You are on Room (Treatment Room - Beauty Treatment 3). Skip to the next section.

Room (Treatment Room - Beauty Treatment 3)

• The room is located on floor 1 of the spa.
• The distance from the platform lift is 15m.
• The most accessible route to the room has step-free level access, a platform lift, manual doors and narrow walkways.
• There is written text signage on or near the door.
• There is step-free level access into the room.
• There is a single manual door with a high visual contrast.
• The door opens inwards.
• The width of the opening is 86cm.
• There is step-free level access throughout the room.
• There is not room for a wheelchair user to manoeuvre (150cm x 150cm).
• There is space for an assistance dog to rest.
• The flooring is patterned.
• The walls and floor visual contrast varies between low and high.
• Seating available in the room includes: chairs without armrests.
• Furniture available in the room includes: tables and an adjustable height bed.
• The surface heights are not suitable for wheelchair users.
• The clear underside space of the surfaces is not suitable for wheelchair users.
• There is not a hearing assistance system.
• Additional facilities/services include: a wash basin.
• There may be background noise in this room.
• Lighting levels were uneven at the time of the survey, with pools of light and shade.
• Lighting levels are adjustable.