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Lindo Wing - General Surgery Inpatient Ward

St Mary's Hospital, Praed Street, Paddington, London, W2 1NY

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Access Guide

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Getting To (Lindo Wing - General Surgery Inpatient Ward)

  • The most accessible route from the Blue Badge bays on South Wharf Road has a steep ramp or slope, a dropped kerb and uneven surfaces.
  • View further information about parking at the hospital (opens new tab).
  • Access to the Lindo Wing - General Surgery Inpatient Ward is via the Mary Stanford Building - South Wharf Road entrance.
  • There is not a drop-off point at this entrance.
  • The Lindo Wing - General Surgery Inpatient Ward is located on the second floor of the Lindo Wing.
  • The Lindo Wing - General Surgery Inpatient Ward is approximately 2m from the Lindo Wing Accessible Lift.
  • Enter the Mary Stanford Building via the entrance on South Wharf Road.
    Turn immediately left and enter the Lindo Wing via the Lindo Wing - Step-Free Access via Mary Stanford Wing entrance.
    Turn right and enter the Lindo Wing - Outpatients and Therapies department on the Ground Floor
    Report to the Lindo Wing Reception on your left to sign-in, if necessary.
    Inside the Lindo Wing - Outpatients and Therapies department, turn left and take the Lindo Wing Accessible Lift to the second floor.
    Exit the lift, and the entrance to the Lindo Wing - General Surgery Inpatient Ward is immediately ahead of you.
  • Internally the most accessible route has a steep ramp or slope, narrow walkways, a lift, doors permanently held open and manual doors.
  • Some flooring along the route is shiny.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Signage is clearly visible with high contrasting colours.
  • The following toilet facilities are available along the route; a toilet with adaptations (with right hand transfer).
  • View more information on getting to and around the hospital (opens new tab).

Parking (South Wharf Road)

Entrance (Mary Stanford Building - South Wharf Road)

  • This entrance is located at the front of the building, on South Wharf Road.
  • The approach to the entrance has uneven surfaces.
  • The entrance area is clearly signed.
  • There is not a canopy or recess which provides weather protection at the entrance.
  • There is step-free access via slope at the entrance.
  • The slope has a steep gradient.
  • There is an intercom at a height of 100cm.
  • There is a single manual door at this entrance.
  • The door has an open extension leaf.
  • The door is permanently held open.
  • The width of the opening is 122cm.
  • The door has a medium visual contrast.
  • There are uneven surfaces and a slight slope between the two sets of entrance doors.
  • There is a second single manual door.
  • The second door is permanently held open.
  • The width of the opening is 97cm.
  • The second door has a low visual contrast.
  • There is step-free level access as you enter.
  • This entrance gives access to the ground floor of the Mary Stanford Building.

Entrance (Lindo Wing - Step-Free Access via Mary Stanford Wing)

  • This entrance is located on the ground floor of the Mary Stanford Wing, to the left as you enter via the South Wharf Road entrance.
  • The entrance area is clearly signed.
  • There is step-free access via ramp at the entrance.
  • The ramp has a steep gradient with resting areas.
  • The ramp is between 75cm and 150cm wide with handrails on both sides.
  • There is an intercom at a height of 120cm.
  • The height of the hand sanitiser is 116cm.
  • There is a single manual door at this entrance.
  • The door opens towards you.
  • The width of the opening is 90cm.
  • The door has a high visual contrast.
  • There is a second single manual door.
  • The second door opens towards you.
  • The width of the opening is 85cm.
  • The second door has a high visual contrast.
  • There is step-free level access as you enter.
  • This entrance gives access to the ground floor of the Lindo Wing.

Lift (Accessible Lift)

  • The lift surveyed is located to the right as you enter via the Lindo Wing - Step-Free Access entrance, along the Lindo Outpatients corridor and on the left.
  • The distance from the Lindo Wing - Step-Free Access entrance is 17m.
  • The most accessible route to the lift has step-free level access and doors permanently held open.
  • The lower ground, ground, first, second, third and fourth floors are accessed by this lift.
  • The lift door has a high visual contrast.
  • The lift does not have a level manoeuvring space in front of it for a wheelchair user (150cm x 150cm).
  • The external lift control buttons have tactile markings and a high visual contrast.
  • All of the external lift controls are at a suitable height for a wheelchair user.
  • The lift door opening width is 130cm.
  • The internal dimensions of the lift are 140cm (width) x 243cm (depth).
  • The internal lift control buttons have tactile markings and a high visual contrast.
  • Some of the internal lift controls are at a suitable height for a wheelchair user.
  • Internally the lift has: a hearing assistance alarm system, a visual floor indicator, an audible announcer and a list of floor services/facilities.
  • Lighting levels were even at the time of the survey.

Ward (Lindo Wing - General Surgery Inpatient Ward)

  • Ward Information View
    • This is a general surgery ward.
    • This is a shared ward.
    • There are 13 side rooms available.
    • There are 13 beds in total on the ward.
  • Location and Access View
    • There is no signage on or near the door.
    • There is step-free level access into this ward.
    • There is an intercom at a height of 120cm.
    • There is a key fob/card reader at a height of 114cm.
    • The height of the hand sanitiser is 107cm.
    • There are double manual doors with a high visual contrast.
    • The doors open towards you.
    • The width of the opening is 134cm.
    • There is a push pad or push button to exit at a height of 114cm.
  • Getting Around View
    • There is step-free level access throughout.
    • Access throughout may include manual doors and doors permanently held open.
    • The walls and floor have a high visual contrast.
    • There is no (or very little) background noise in this area.
    • Wayfinding signage is provided.
    • Signage is clearly visible with high contrasting colours.
    • Lighting levels were even at the time of the survey.
  • Reception / Nurses' Station View
    • The height of the desk is 114cm.
    • There is not a lowered section at the desk.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
  • Facilities and Services View
    • Seating available on the ward includes: armchairs.
    • There is a clearly signed portable hearing assistance system.
    • The hearing assistance system was tested and working at the time of the survey.
    • The hoist is mobile.
    • There is not a relatives' room for the ward.
    • The following facilities are available for patients: washrooms.
    • The nearest toilet with adaptations for visitors is located on the ground floor of the Lindo Wing.
  • Visiting Hours View

Toilet and Changing Facilities (Lindo Wing - General Surgery Inpatient Ward)

Bedroom and Ensuite with Adaptations (Room 206)

  • The bedroom surveyed is located at the far end of the corridor to the right as you exit the Lindo Wing Accessible Lift on the second floor.
  • The most accessible route to the bedroom has step-free level access.
  • There is step-free level access into the bedroom.
  • There is written text and numbered signage on or near the door.
  • The door opens inwards and has a high visual contrast.
  • The width of the door opening is 87cm.
  • The bedroom has a single bed.
  • The top of the mattress is 74cm from the floor.
  • The space under the bed is 58cm from the floor.
  • There is room for a wheelchair user to manoeuvre next to the bed (150cm x 150cm).
  • The following is available in this bedroom: a mixture of chairs with and without armrests, a height adjustable bed, a height adjustable desk, wardrobes for seated users, bedside plug sockets, a mobile hoist, a coffee table and a TV with subtitles.
  • The hoist accesses all areas.
  • There is a push button emergency alarm.
  • Lighting levels were even at the time of the survey.
  • Lighting levels are adjustable.
  • This bedroom does not have an adjoining room.
  • There is step-free level access into the ensuite.
  • The ensuite door opens outwards and has a high visual contrast.
  • The width of the door opening to the ensuite is 87cm.
  • Internally the door has a high visual contrast.
  • There is a grab rail on the internal door with a medium visual contrast.
  • The dimensions of the ensuite are 141cm (width) x 132cm (depth) and there is not room for a wheelchair user to manoeuvre (150cm x 150cm).
  • There is a lateral transfer space to the right as you face the toilet.
  • The lateral transfer space is 83cm (from the side of the toilet pan).
  • There is a push button flush on the wall above the cistern.
  • There is a horizontal grab rail on the non-transfer side.
  • The horizontal grab rail has a medium visual contrast.
  • There is no vertical grab rail for the toilet.
  • There is no dropdown rail for the toilet.
  • The toilet seat is 44cm from the floor.
  • The toilet seat has a low visual contrast.
  • There is a wall mounted toilet roll holder which can be reached when seated on the toilet.
  • The toilet roll holder has a low visual contrast.
  • The toilet roll holder is 45cm from the floor.
  • The wash basin and taps cannot be reached when seated on the toilet.
  • The wash basin is 89cm from the floor.
  • The wash basin has a lever mixer tap.
  • There are no vertical grab rails at the wash basin.
  • There is a wall mounted soap dispenser which cannot be reached when seated on the toilet.
  • The soap dispenser has a high visual contrast.
  • The soap dispenser is 95cm from the floor.
  • There is a pull cord emergency alarm, however it is not within 10cm from the floor.
  • There is a mirror.
  • There is no shelf.
  • The ensuite has a nappy/incontinence items bin and a pedal bin.
  • There is one coat hook.
  • The coat hook is 178cm from the floor.
  • The walls and floor have a medium visual contrast.
  • Lighting levels were even at the time of the survey, with unshaded light sources.
  • The ensuite has a step-free shower.
  • There is not room for a wheelchair user to manoeuvre in the shower (150cm x 150cm).
  • There is an adjustable shower head which can also be detached.
  • The shower controls are lever mixer.
  • There is a shower seat.
  • The shower seat is 39cm from the floor.
  • There are grab rails for the shower.
  • The shower grab rails have a medium visual contrast.
  • There is a pull cord emergency alarm for the shower, however it is not within 10cm from the floor.
  • The width of the open gap into the shower is 52cm. There is an additional push button emergency alarm within the ensuite.