Skip to main content

Clarks Village - Pear Court Shopping Area

Outlet Shopping Village, Farm Road, Street, Somerset, BA16 0BB

View Accessibility Symbols

Accessibility Symbols

For more information about what these symbols mean, view our Accessibility Symbols Guide.

Close this popup window.

Access Guide

Show Easy Read

Getting Here

Getting Help and Assistance

  • There is not a member of staff trained in British Sign Language. Please phone the venue in advance for more information.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs, motorised wheelchairs and mobility scooters.
  • To obtain mobility aids please contact Shopmobility / Guest Services.
  • Shopmobility and Guest Services are combined and operate from the entrance at Car Park 2. For more information, please see the Clarks Village - Shopmobility and Guest Services guide.
  • There are defibrillators available, they are located in around the shopping areas.

Related Access Guides (Parking)

Access Point (Car Park 1 to Apple Court)

  • This information is for the access point located to the right of the entrance into the car park.
  • This access point gives access to Apple Court.
  • The access point is clearly signed.
  • This access point sign says 'Clarks Village'.
  • There is step-free access at this access point.
  • There is a canopy or recess which provides weather protection at this access point.
  • There are bollards at this access point.
  • The minimum width between the bollards is 115cm.
  • Access Point View
    • The bollards do not have an identification band to aid visually impaired people.

Access Point (Farm Road to Pear Court)

  • This information is for the access point located off Farm Road.
  • This access point gives access to Pear Court.
  • The access point is clearly signed.
  • This access point sign says 'Clarks Village Shopping Outlet'.
  • There is step-free access at this access point.
  • There are bollards at this access point.
  • The minimum width between the bollards is 115cm.
  • Access Point View
    • The bollards do not have an identification band to aid visually impaired people.

Access Point (High Street)

  • This information is for the access point located on High Street.
  • This access point gives access to the northside of the shopping area.
  • The access point is clearly signed.
  • This access point sign says 'Clarks Village'.
  • There is step-free access at this access point.
  • There are fixed barriers at this access point.
  • The minimum width between the fixed barriers is 190cm.

External Area(s) (Pear Court)

  • Digital wayfinders are not available.
  • Overhead signs are provided to aid wayfinding.
  • Information posts are provided to aid wayfinding.
  • Wall mounted signs are provided to aid wayfinding.
  • This external area is partially covered.
  • The type of flooring in this area is stone/concrete paving.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • The following types of seating can be found in this area; wooden benches and stone seating.
  • There are some centrally located kiosks or shops along walkways in this area.
  • There is good colour contrast between the walls and floor in all areas.
  • Background music is not played in this area.
  • There is step free access in this area.

Standard Toilet(s) (Car Park 1)

  • Standard toilet facilities are available.
  • The female and male toilet facilities that were surveyed are located next to Car Park 1, to the right of the Apple Court access point.
  • There is step-free access to the female and male toilet(s).
  • There is pictorial and written text signage on or near the toilet door.
  • There is not a lowered urinal available in the male toilet(s).
  • An ambulant toilet with wall-mounted grab rails is not available.
  • There is not a lowered wash basin available.
  • The wash basin(s) tap type is lever.
  • There is not a flashing fire alarm beacon within the toilets.
  • Lighting levels are good.

Accessible Toilet(s) (Car Park 1 - Right Side Transfer)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • This accessible toilet is located next to Car Park 1, to the right of the Apple Court access point.
    • There is step-free access to the accessible toilet.
    • Clear wayfinding signage for the toilet(s) is provided.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial and written text signage on or near the toilet door.
    • The door opens outwards.
    • The door is easy to open.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 86cm (2ft 10in).
    • The door has a horizontal grab rail.
    • The dimensions of the accessible toilet are 218cm x 225cm (7ft 2in x 7ft 5in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non-slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 150cm (4ft 11in).
    • The transfer space is obstructed by a waste bin and a fixed vending machine.
    • There is a flush on the transfer side.
    • There is a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is fully functional.
    • There is not a flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are female sanitary and non-infectious waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • The toilet has a lid.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 89cm (2ft 11in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 79cm (2ft 7in).
    • There are vertical wall-mounted grab rails on both sides of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • Taps have clear markings to indicate hot and cold settings.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 85cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 109cm (3ft 7in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is good.
    • The contrast between the internal door and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 90cm (2ft 11in).

Related Access Guides (Clarks Village)