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Fontanella Cafe

Wharfedale Hospital, Newall Carr Road, Otley, Leeds, LS21 2LY

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Access Guide

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Getting To The Hospital

  • By Road View
    • Wharfedale Hospital is located on Newall Carr Road.
      The hospital can be accessed via the A660 to the south, taking the exit on to Bradford Road and then continuing through Otley, using the A659 and Billams Hill.
      It can also be accessed from the A59 to the north, taking the exit on to Church Hill and following it along Rues Lane, Askwith Moor Road and Weston Moor Road.
      For sat nav location enter LS21 2LY.
    • Patient and visitor car parking is available within the main car park, which is located at the rear of the hospital grounds.
      There are clearly marked Blue Badge bays located within main car park.
      Blue Badge bays are free for an unlimited time.
  • By Bus View
    • There is a bust stop located on Newall Carr Road. The service provided at this bus stop is the Otley Dash.
    • There is an onsite bus stop.
    • There is an onsite bus stop available on the right side of the hospital, beside the drop-off point.
    • The onsite bus stop is sheltered and has raised benched seating available.
    • Access is level from the bus stop to either the North or South hospital entrance.
  • By Train View
    • The nearest train station is Menston.
      The station is located along Station Road and is approximately 3.4 miles from the hospital.
  • Useful Links View

Getting Help and Assistance

  • To see the hospital map please click here (opens new tab).
  • There is not a Patient Advice and Liaison Service (PALS) at the hospital.
  • There are not volunteers available for help and assistance at the hospital.
  • Documents are available in an alternative format and can be provided to include: Braille on request, large print on request, different languages on request and audio on request.
  • There is not an assistance dog toilet or toileting area on the hospital site.
  • Water bowls for assistance dogs are available on request.
  • BSL interpreters can be provided on request.
  • Language interpreters can be provided on request.
  • A mobility scooter charging point is not available at the hospital.
  • Mobility aids are available to help patients move around and include; wheelchairs, mobile hoists, hoist slings, adjustable beds and crutches.
  • To obtain mobility aids please contact the main reception or a member of staff.
  • The list of available spoken languages is comprehensive (over 200), but can be accessed on the provider’s website, Language Lists.
  • Additional hospital services link (new tab) - click here.

Hospital Parking (Main Car Park)

  • Parking View
    • The hospital does have a dedicated car park.
    • The car park is located at the rear of the hospital.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park does not have a barrier control system.
    • The car park surface is tarmac.
    • There is a/are Blue Badge parking bay(s) available.
    • The Blue Badge bay(s) is/are clearly marked.
    • There is/are 10+ designated Blue Badge parking bay(s) within the hospital car park.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 220cm x 465cm (7ft 3in x 15ft 3in).
    • There is a 120cm hatched zone around the Blue Badge parking bay(s).
    • Parking spaces for Blue Badge holders do not need to be booked in advance.
  • Drop-off Point View
    • There is a designated drop-off point.
    • The drop-off point is located on right side of the hospital, by the South Entrance.
    • There is a dropped kerb from the drop-off point.
    • The dropped kerb does not have tactile paving.
  • Paying View
    • There are parking charges for the hospital car park.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located at the entrance to the car park and at the payment machines in the car park.
    • Payment signs do make it clear if parking charges apply to Blue Badge holders.
    • Parking is free for Blue Badge holders.
    • Payment machines are located at front of the car park, by North Entrance.
    • There is not a payment machine at a convenient height for wheelchair users.
    • There is a level turning space (minimum 185cm x 210cm) in front of the payment machine(s).
    • To see the hospital parking charges please click here (opens new tab).
  • Access to the Hospital View
    • The route from the car park to the entrance is accessible to a wheelchair user with assistance.
    • Assistance may be required because there is/are dropped kerbs.
    • The hospital entrance is clearly visible from the car park.
    • The nearest designated Blue Badge parking bay is approximately 20m (21yd 2ft) from the North Entrance.
  • Comments View
    • The payment machine controls are between 82cm to 127cm high.

Getting To (Fontanella Cafe)

  • The Fontanella Cafe is/are located on the ground floor of the Wharfedale Hospital.
  • Access to the Fontanella Cafe is via the Wharfedale Hospital North Entrance.
  • On entering the Wharfedale Hospital North Entrance continue ahead and take the first left at the building reception. Continue to the end of the corridor and the café is located on the left.
  • There is step free access to the Fontanella Cafe.
  • The Fontanella Cafe is approximately 150m from the Wharfedale Hospital North Entrance.
  • There are resting areas along the route.
  • Wayfinding signage is provided.
  • Dementia friendly signage is not provided.
  • There is flooring in corridors which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring in corridors which includes patterns or colours which could be confusing or look like steps or holes to some people.

Outside Access (North Entrance)

  • Entrance Details View
    • This information is for the entrance located at the rear of the hospital, at the front right side of car park.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There are bollards outside this entrance.
    • The minimum width between the bollards/wall is 140cm.
    • The bollard(s) has/have a good colour contrast to prevent them being hazardous to visually impaired people.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • There is not a bell/buzzer.
    • There is an intercom.
    • The height of the intercom is 136cm (4ft 6in).
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 130cm (4ft 3in).
    • There is a door release button when exiting.
    • The height of the door release button is 120cm (3ft 11in).
    • The main door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 163cm.
    • There is a small lip on the threshold of the entrance, with a height of 1.5cm or below.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The door(s) is/are double width.
    • The width of the door opening is 158cm.
  • Ramp/Slope Details View
    • The ramp/slope is located in front of the entrance.
    • The ramp/slope gradient is slight.

Opening Times (Fontanella Cafe)

  • Monday 08:30 - 15:00.
  • Tuesday 08:30 - 15:00.
  • Wednesday 08:30 - 15:00.
  • Thursday 08:30 - 15:00.
  • Friday 08:30 - 15:00.
  • Saturday Closed.
  • Sunday Closed.

Eating and Drinking (Fontanella Cafe)

  • Location and Access View
    • The following information is for the café.
    • The café is located on the ground floor of the Wharfedale Hospital.
    • There is step-free access to the café.
    • For access there are double manual doors which may be difficult to open.
  • Service and Menus View
    • Tables cannot be booked in advance.
    • There is a counter where food and drink can be ordered.
    • Staff can bring food and/or drinks to tables.
    • Menu types include; menu boards.
    • Menus are clearly written.
    • Menus are presented in contrasting colours.
    • Staff can read menus to customers if requested.
    • The type of food served here is hot and cold meals and snacks.
    • Plastic/takeaway cups are available.
    • Adapted cups are not available.
    • Adapted cutlery is not available.
    • Drinking straws are available.
    • This area does play background music.
    • Background music is played at all times.
    • There is not a hearing assistance system.
  • Service Counter(s) View
    • The height of the counter is 90cm.
    • The height of the tray counter/rail is 85cm.
    • There is not a moveable card machine available for payment.
    • The type of flooring in this area is vinyl.
  • Tables and Seating View
    • There is ample room for a wheelchair user to manoeuvre.
    • The majority of tables are accessible to wheelchair users.
    • The standard height for the underside of dining tables is 73cm.
    • The surface height of the lowest table is 39cm.
    • The surface height of the highest table is 110cm.
    • Some tables are permanently fixed.
    • No chairs are permanently fixed.
    • Some chairs have armrests on both sides.
    • There are also coffee tables, high tables, armchairs and high stools.
    • The type of flooring in this area is vinyl.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • The lighting levels are good.

Location of Toilet/Changing Facilities

  • Accessible toilet facilities are located on the ground floor, in front as you enter the hospital via the north entrance and on the first floor, to the right as you exit the north lift.
  • Shared standard toilet facilities are located on the ground floor, in front as you enter the hospital via the north entrance and on the first floor, to the right as you exit the north lift.

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