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National Portrait Gallery - Level 2

2 St Martin's Place, London, WC2H 0HE

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Access Guide

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Introduction

  • The National Portrait Gallery is an art gallery in London housing a collection of portraits of historically important and famous British people.
  • It was the first portrait gallery in the world when it opened in 1856.
  • The gallery is located to the south-east corner of Leicester Square, off St Martin's Place.
  • For more information on Leicester Square please click here.

Getting Here (Leicester Square)

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • The alternative formats documents can be provided in include; Braille, large print and audio.
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs.
  • To obtain mobility aids please contact a member of staff.

Opening Times

Outside Access (Main Entrance - Revolving Door Stepped Access)

  • Entrance View
    • This information is for the entrance located on St Martin's Place.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'National Portrait Gallery'.
    • There is stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) by revolving.
    • The door(s) is/are single width.
    • The width of the door opening is 112cm.
    • There is a member of staff available for assistance at this entrance.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 2 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The going of the step(s) is/are not between 30cm and 45cm.
    • There is not a/are not handrail(s) at the step(s).

Outside Access (Main Entrance - Manual Doors Stepped Access)

  • Entrance View
    • This information is for the entrance located on St Martin's Place.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'National Portrait Gallery'.
    • There is stepped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 120cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a member of staff available for assistance at this entrance.
  • Step(s) View
    • The step(s) is/are located in front of the entrance.
    • There is/are 2 step(s).
    • The step(s) is/are not clearly marked.
    • The height of the step(s) is/are between 15cm and 18cm.
    • The going of the step(s) is/are not between 30cm and 45cm.
    • There is not a/are not handrail(s) at the step(s).
  • Comments View
    • There are 2 identical doors, one either side of the revolving door entrance.

Outside Access (Accessible Entrance)

  • Entrance View
    • This information is for the entrance located on St Martin's Place.
    • The entrance area/door is not clearly signed.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) towards you (pull).
    • The door(s) is/are single width.
    • The door(s) is/are heavy.
    • The width of the door opening is 103cm.
    • There is a member of staff available for assistance at this entrance.
    • There are gates on the approach to the accessible entrance. The gates are held open and have an opening width of 176cm. There is a small lip on the floor to the left as you face the gates.
  • Ramp/Slope View
    • The ramp/slope is located on the approach to the entrance.
    • There is a slope with a very easy incline.

Other Floors (Main Stairs)

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located ahead as you enter from the main entrance.
    • The stairs are approximately 6m from the main entrance.
    • The stairs are clearly visible from the entrance.
    • The floors which are accessible by stairs are -1, 0, 1 and 2.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are not at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are low to moderate.

Escalator(s) (Level 0 to Level 2)

  • Escalator(s) View
    • Escalators can be used to access other floors.
    • The escalator(s) is/are located opposite the information and booking desk.
    • Signs indicating the location of the escalators are not available from the entrance.
    • The escalators only go up.
    • The floors which are accessible by escalator(s) are 0 and 2.
    • The escalator(s) steps are not clearly marked.
    • The foot and head of the escalator(s) are not clearly marked.
    • The lighting levels at the escalator(s) are moderate to good.

Lift (Levels -2, -1, L, 0, 1 and 2)

  • The lift is located in the corridor on the left as you enter the main entrance.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 15m (16yd 1ft) from the main entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are -2, -1, L, 0, 1 and 2.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is not a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 100cm (3ft 3in).
  • The dimensions of the lift are 175cm x 175cm (5ft 9in x 5ft 9in).
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are low to moderate.
  • Comments View
    • The lift is 35m from the lift at the accessible entrance which takes you through the Bookshop into the main entrance.

Lift (Levels 1, 2 and 3)

  • There is a lift for public use.
  • The lift is located at the rear of the gallery.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are 1, 2 and 3.
  • Clear signs indicating the facilities on each floor are provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is good.
  • The clear door width is 80cm (2ft 7in).
  • The dimensions of the lift are 110cm x 140cm (3ft 7in x 4ft 7in).
  • There are not separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are moderate to good.

Attraction / Exhibit (The Tudors 1485 - 1603)

  • Entrance / Opening View
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • The entrance/opening is clearly signed.
    • There is step-free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is level access throughout this area.
    • Clear directional signage is not provided in this area.
    • During busy periods this area can become congested.
    • The type of flooring in this area is wood.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in this area.
    • This area does not play background music/sound.
    • There are resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in information board format.
    • Some exhibits can be audio described.
    • Exhibits are audio described by using a headset.
    • Headsets can be obtained from Ticket Desk.
    • There are no exhibits which start from the floor level.
  • Colour Contrast and Lighting View
    • There is a good colour contrast between some walls and the floor in this area.
    • The lighting levels in this area are varied.
  • Exit View
    • Visitors can exit via a separate set of doors/opening.
    • The exit is not clearly signed internally.
    • There are no doors, however there is an open width of 75cm+ when exiting this area/attraction.
    • The exit is step-free.

Attraction / Exhibit (The Stuarts 1603 - 1714)

  • Entrance / Opening View
    • There are double, permanently held open doors with an opening width of 75cm+ for access to this area/attraction.
    • The entrance/opening is not clearly signed.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is step-free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is level access throughout this area.
    • Clear directional signage is not provided in this area.
    • During busy periods this area can become congested.
    • The type of flooring in this area is wood.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in this area.
    • This area does not play background music/sound.
    • There are resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in information board format.
    • Some exhibits can be audio described.
    • Exhibits are audio described by using a headset.
    • Headsets can be obtained from Ticket Desk.
    • There are no exhibits which start from the floor level.
  • Colour Contrast and Lighting View
    • There is a good colour contrast between some walls and the floor in this area.
    • The lighting levels in this area are varied.
  • Exit View
    • Visitors can exit via a separate set of doors/opening.
    • The exit is not clearly signed internally.
    • There are no doors, however there is an open width of 75cm+ when exiting this area/attraction.
    • The exit is step-free.

Attraction / Exhibit (18th Century 1714 - 1790)

  • Entrance / Opening View
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • The entrance/opening is not clearly signed.
    • There is step-free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is level access throughout this area.
    • Clear directional signage is not provided in this area.
    • During busy periods this area can become congested.
    • The type of flooring in this area is wood.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in this area.
    • This area does not play background music/sound.
    • There are resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in information board format.
    • Some exhibits can be audio described.
    • Exhibits are audio described by using a headset.
    • Headsets can be obtained from Ticket Desk.
    • There are no exhibits which start from the floor level.
  • Colour Contrast and Lighting View
    • There is a good colour contrast between some walls and the floor in this area.
    • The lighting levels in this area are varied.
  • Exit View
    • Visitors can exit via a separate set of doors/opening.
    • The exit is not clearly signed internally.
    • There are no doors, however there is an open width of 75cm+ when exiting this area/attraction.
    • The exit is step-free.

Attraction / Exhibit (Late 18th to Early 19th Century 1790 - 1837)

  • Entrance / Opening View
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • The entrance/opening is not clearly signed.
    • There is step-free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is level access throughout this area.
    • Clear directional signage is not provided in this area.
    • During busy periods this area can become congested.
    • The type of flooring in this area is wood.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in this area.
    • This area does not play background music/sound.
    • There are resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in information board format.
    • Some exhibits can be audio described.
    • Exhibits are audio described by using a headset.
    • Headsets can be obtained from Ticket Desk.
    • There are no exhibits which start from the floor level.
  • Colour Contrast and Lighting View
    • There is a good colour contrast between some walls and the floor in this area.
    • The lighting levels in this area are varied.
  • Exit View
    • Visitors can exit via a separate set of doors/opening.
    • The exit is not clearly signed internally.
    • There are no doors, however there is an open width of 75cm+ when exiting this area/attraction.
    • The exit is step-free.

Accessible Toilet(s)

  • There is not an/are not accessible toilet(s) available.
  • The nearest accessible toilet(s) is/are located on Level 3, off the lift lobby.

Standard Toilet(s) (Location of nearest Toilets)

  • Standard toilet facilities are not available.
  • The nearest standard toilet(s) is/are located on Level 3, off the lift lobby.

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