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Bexley Register Office

Danson House, Danson Park, Bexleyheath, Kent, DA6 8HL

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Access Guide

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Introduction

  • Comments View
    • Danson House is a Grade 1 listed Georgian House.
    • It is now used on weekdays and Saturdays for ceremonies including weddings, citizenship, renewal of vows and welcomings, notice of marriage appointments, nationality checking services and the registration of births and deaths. .
    • Registration of deaths can also take place on Mondays and Wednesdays 9.30-17.30 on the first floor of Bexley Central Library.
    • Please see the guide to the Central Library for details.
    • On Sundays, the house is open to the public as a visitor attraction.
    • Please see the guide to Danson House for details.

Opening Times

  • Monday 09:00 - 17:00.
  • Tuesday 09:00 - 17:00.
  • Wednesday 10:00 - 17:00.
  • Thursday 09:00 - 17:00.
  • Friday 09:00 - 17:00.
  • Saturday 09:00 - 17:00.
  • Sunday Closed.

Location

  • The venue is situated outside the centre of the town.
  • This venue is situated in Bexleyheath.
  • The venue is not situated on a road which has a steep gradient.
  • There is not a bus stop within 150m (164yds) of the venue.
  • The nearest mainline station is Bexleyheath.

Parking

  • The venue does not have its own car park.
  • Public Car Parks. View
    • There is a car park for public use within 200m (approx).
    • The name of the car park is Danson Park Car Park.
    • The car park is located 100m further along the park access road, past Danson House.
  • On Street Parking and Drop-off Details. View
    • On street marked Blue Badge bays are not available.
    • There is a designated drop off point.
    • The drop off point is located in the forecourt of the building.
    • There is a dropped kerb from the drop off point.
  • Comments View
    • Visitors are allowed to drive into the forecourt of the house to drop off disabled visitors, about 15m from the main entrance.
    • Wedding Cars are also allowed to drop off in this area.
    • No vehicles are permitted to remain in this area.
    • There are bollards to prevent cars getting too close to the house, as there is a basement beneath.

Outside Access (Register Office Entrance)

  • This information is for the entrance located to the right hand side of the grand stairs.
  • There is level access into the venue.
  • The bell is in a suitable position to allow wheelchair users to gain access.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are heavy.
  • The width of the door opening is 103cm (3ft 5in).
  • Second set of doors View
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is / are single.
    • The door(s) is / are heavy.
    • The width of the door opening is 107cm (3ft 6in).
  • Comments View
    • Prams and pushchairs are to be left outside or in the lobby between the two doors.

Reception

  • The desk/counter is 4m (4yd 1ft) from the register office entrance.
  • There is level access to the desk/counter from the entrance.
  • The desk/counter is high (110cm+).
  • The desk/counter has a low (76cm or lower) section.
  • The lighting levels are bright.
  • There is not a hearing assistance system.

Outside Access (Principal Level Entrance)

  • This information is for the entrance located at the centre front of the venue.
  • There is not level access into the venue.
  • The main door(s) open(s) away from you (push).
  • The door(s) is / are single.
  • The door(s) is / are light.
  • The width of the door opening is 94cm (3ft 1in).
  • Comments View
    • This door is not used by general visitors to the house, but may be opened for special events, wedding/ civil partnership photography etc.

Level Change (Principal Level Entrance)

  • There are steps to access this area / service.
  • The steps are located in front of the entrance.
  • There is / are 20 step(s) to the area / service.
  • The steps are not clearly marked.
  • The steps are medium.
  • The steps do have handrails.

Outside Access (Tea Room Entrance from Terrace)

  • This information is for the entrance located from the Terrace, at the rear of the building.
  • There is level access into the venue.
  • The main doors open away from you (push).
  • The doors are double width.
  • The doors are light.
  • The door opening is 100cm (3ft 3in) wide.
  • Comments View
    • There is an easy slope on the terrace area around the tea shop.
    • Please note the drainage channel set into the paving in front of the entrance.

Inside Access

  • There is level access to the service(s).
  • There is a hearing assistance system.
  • The hearing assistance system is available only on request.
  • The system is a portable loop.
  • Staff are not trained to use the system.
  • This venue does play background music.
  • Music is played in the reception and waiting areas.
  • Motorised scooters are allowed in public parts of the venue.
  • The lighting levels are varied.
  • Comments View
    • There is an office which is used for registrations on the entrance level.
    • There is not level access to this office.
    • Other offices for meetings are available on the second floor.
    • There is a waiting room on the second floor (photograph 2).
    • There are rooms for ceremonies on the first and second floors (principal and bedroom levels).
    • There is level access to these levels by lift.

Level Change (Ticket/Registration Office)

  • There is a/are step(s) to access this area/service.
  • The step(s) is/are located at the doorway into the office.
  • There is/are 1 step(s) to the area/service.
  • The lighting levels at the step(s) are medium.
  • The step(s) is/are clearly marked.
  • The step(s) is/are shallow (2cm - 10cm).
  • There is not a/are not handrail(s) at the step(s).

Restaurant Bar Internal (Fleur de The Tea Room)

  • The following information is for the cafĂ©.
  • Once inside, there is level access to the service.
  • Full table service is available.
  • There is ample room for a wheelchair user to manoeuvre.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests.
  • Comments View
    • The tea room is located on the Terrace (entrance) level of the house.
    • There is level access into the tea room from within the house.
    • It can also be entered directly from the outside.
    • It is open to the public as well as visitors to Danson House.

Other Floors (Main Stairs)

  • Steps View
    • The floors which are accessible by stairs are G-1-2.
    • There are 18+ steps between floors.
    • The steps are not clearly marked.
    • The steps are deep (18cm+).
    • The steps do have handrails.
    • The steps have a handrail on the left going up.
    • There is a landing.
    • The lighting levels are medium.
  • Comments View
    • The elliptical stairs have 18 steps from Terrace to Principal Level and 32 steps from Principal to Bedroom Level.
    • The lift overcomes the stairs.

Lift

  • There is a lift for public use.
  • The lift is located at the end of the entrance corridor, ahead from the visitor entrance (to the left after the register office entrance).
  • The lift is a platform lift.
  • The floors which are accessible by this lift are G-1-2.
  • The lift is approximately 6m (6yd 1ft) from the visitor entrance.
  • Staff do need to be notified for use of the lift.
  • The clear door width is 88cm (2ft 11in).
  • The dimensions of the lift are 94cm x 125cm (3ft 1in x 4ft 1in).
  • There are separate entry and exit doors in the lift.
  • The lift does not have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting level in the lift is medium.
  • Comments View
    • The lift may not accommodate larger or heavier scooters or powered wheelchairs.
    • There is a manual wheelchair for visitors to borrow if required.

Accessible Toilet

  • There are accessible toilet facilities within this venue.
  • Location and Access View
    • The toilet is not for the sole use of disabled people.
    • There is pictorial signage on or near the toilet door.
    • This accessible toilet is approximately 18m (19yd 2ft) from the Visitor Entrance.
    • This accessible toilet is located on the entrance (Terrace) level, at the rear, near the tea room.
    • There is level access to this accessible toilet.
  • Features and Dimensions View
    • This is a unisex toilet.
    • A key is not required for the accessible toilet.
    • The door opens outwards.
    • The door is locked by a twist lock.
    • The width of the accessible toilet door is 93cm (3ft 1in).
    • The door is heavy.
    • The dimensions of the accessible toilet are 160cm x 220cm (5ft 3in x 7ft 3in).
    • There is sufficient turning space in the cubicle for a wheelchair user.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 75cm (2ft 6in).
    • There is a dropdown rail on the transfer side.
    • There is a flush on the transfer side.
    • The tap type is lever.
    • There is a mixer tap.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the cubicle.
    • There is a/are clinical waste and open waste paper bin disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • Wall-mounted grab rails are available.
    • As you face the toilet the wall-mounted grab rails are on the right.
    • There is a shelf within the accessible toilet.
    • The shelf is not higher than 100cm (3ft 3in).
    • There is a mirror.
    • Mirrors are not placed at a lower level or at an angle for ease of use.
    • The height of the toilet seat above floor level is 47cm (1ft 7in).
    • There is a hand dryer.
    • The hand dryer cannot be reached from seated on the toilet.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • There is not a towel dispenser.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is not placed higher than 100cm (3ft 3in).
    • There is a wash basin.
    • The wash basin cannot be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the walls and floor is poor.
    • The lighting levels are medium.
  • Baby Change Facilities View
    • Baby change facilities are located within the venue.
    • Baby change facilities are located within the accessible toilet.
    • The height of the baby change table once extended is 100cm (3ft 3in).
  • Comments View
    • The route to the accessible toilet past the staff stairs is through a narrow doorway (65cm).
    • There is an accessible route to the toilet through the tearoom.

Standard Toilet(s)

Additional Info

  • Staff do receive disability awareness / equality training.
  • A bowl of water can be provided for an assistance dog.
  • An assistance dog toilet area can be provided onsite.
  • The assistance dog toilet area is located within the park grounds.
  • A member of staff trained in BSL skills is not normally on duty.