You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include London Borough of Hounslow Council Services and Hounslow Library.
  Coffee Republic is located on the ground floor of Hounslow House.
• London Borough of Hounslow Council Services - Hounslow House link (new tab) - click here.
• Hounslow Library - Hounslow House link (new tab) - click here.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 07:30 - 17:30.
• Tuesday 07:30 - 20:00.
• Wednesday 07:30 - 17:30.
• Thursday 07:30 - 20:00.
• Friday 07:30 - 17:30.
• Saturday 08:30 - 16:00.
• Sunday 10:00 - 16:00.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Hounslow.
• The nearest underground station is Hounslow Central.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are available.
  • The dimensions of the marked Blue Badge bays are 290cm x 1200cm (9ft 6in x 39ft 4in).
  • On street Blue Badge parking is located in Lampton Road, opposite TK Maxx.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • The Blue Badge parking area is one long strip with room for two vehicles.
  • There are some car parks just over 250m away in the town centre.
  • For more information on Bell Road Car Park please click here
  • For more information on car parks in Hounslow please click here.

You are on Outside Access (Main Entrance - Ground Floor). Skip to the next section.

Outside Access (Main Entrance - Ground Floor)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is step-free access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 130cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 130cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Inside Access (Ground Floor). Skip to the next section.

Inside Access (Ground Floor)

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a portable loop.
• Staff are trained to use the system.
• The hearing assistance system was not tested at the time of the survey.
• This venue does play background music.
• Music is played throughout the venue.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

You are on Eating and Drinking (Ground Floor). Skip to the next section.

Eating and Drinking (Ground Floor)

• The following information is for the café.
• The café is located on the ground floor, to the far left as you enter from the main entrance.
• Full table service is not available.
• Food or drinks are ordered from the service counter.
• Food or drinks can be brought to the table.
• There is not a lowered section at the counter.
• No tables are permanently fixed.
• No chairs are permanently fixed.
• Some chairs have armrests.
• The nearest table is approximately 17m (18yd 1ft) from the main entrance.
• The distance between the floor and the lowest table is 42cm (1ft 5in).
• The distance between the floor and the highest table is 77cm (2ft 6in).
• There is ample room for a wheelchair user to manoeuvre.
• Takeaway cutlery is not available.
• Drinking straws are available.
• Menus are wall only.
• Menus are not available in Braille.
• Menus are not available in large print.
• Picture menus are available.
• Menus are clearly written.
• Menus are presented in contrasting colours.
• The type of food served here is hot and cold meals and snacks.

You are on Parent and Baby Room (Ground Floor). Skip to the next section.

Parent and Baby Room (Ground Floor)

• There is a parent and baby room for public use.
• The parent and baby room is located on the ground floor, to the left of the main reception.
• The parent and baby room is approximately 13m from the main entrance.
• There is step-free access to the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is pictorial and written text signage on or near the parent and baby room door.
• The baby change table is set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 86cm (2ft 10in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 80cm.
• The wash basin tap type is lever.
• There is/are not chair(s) in the parent and baby room.
• There is a toilet in the parent and baby room.
• There is not a flashing fire alarm beacon within the room.
• The lighting levels are good.

You are on Toilet with Adaptations (Ground Floor). Skip to the next section.

Toilet with Adaptations (Ground Floor)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial, tactile and written text signage on or near the toilet door.
  • This accessible toilet is approximately 12m (13yd 4in) from the main entrance.
  • This accessible toilet is located on the ground floor, to the left of the main reception.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is not push pad activated.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 150cm x 225cm (4ft 11in x 7ft 5in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 81cm (2ft 8in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are clinical waste and sanitary disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are bright.

You are on Standard Toilet(s) (Ground Floor). Skip to the next section.

Standard Toilet(s) (Ground Floor)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located on the ground floor, to the left of the main reception.
  • The female toilet(s) is/are approximately 12m (13yd 4in) from the main entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels are medium.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located on the ground floor, to the left of the main reception.
  • The male toilet(s) is/are approximately 13m (14yd 8in) from the main entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels are medium.
• Comments View
  • There are three female and three male cubicles in the same area.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are Ground and First.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.

You are on Lift (Lift 1). Skip to the next section.

Lift (Lift 1)

• There is a lift for public use.
• The lift is located on the ground floor, ahead as you enter from the main entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are Ground and First.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 8m (8yd 2ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 120cm (3ft 11in).
• The dimensions of the lift are 210cm x 140cm (6ft 11in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

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• Comments View
  • This lift only accesses the ground and first floors for public use.

You are on Changing Places (Library - First Floor). Skip to the next section.

Changing Places (Library - First Floor)

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• Location and access View
  • The facility is located in the library on the first floor, to the right as you exit the lift.
  • The facility is approximately 14m (15yd 11in) from the lift 1.
  • There is level access to the facility.
• Dimensions and features View
  • You do need a key for the facility.
  • It is a radar key.
  • The key can be obtained from a member of staff.
  • The door opens outwards.
  • The door is not push pad activated.
  • The width of the door is 110cm (3ft 7in).
  • The dimensions of the facility are 300cm x 400cm (9ft 10in x 13ft 1in).
  • The facility changing bench height is adjustable.
  • The facility changing bench is wall mounted.
  • The length of the facility changing bench is 185cm (6ft 1in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in cubicle.
  • The sling is attached to the hoist by hook and loop.
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the left as you face the toilet is 150cm (4ft 11in).
  • The transfer space on the right as you face the toilet is 82cm (2ft 8in).
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • Dropdown rails are provided for the toilet.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The type of wash basin is adjustable.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • Disposal facilities are available.
  • A privacy screen is available.
  • Wide tear off paper roll is available.
  • The facility has a non-slip floor.
  • A functioning emergency alarm is available.
• Comments View
  • There is an adjustable shower on the rear wall between the changing bench and toilet.

You are on Additional Info. Skip to the next section.

Additional Info

• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.