You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include London Borough of Hounslow Council Services and Coffee Republic Café.
  Hounslow Library is located on the first floor of Hounslow House.
• London Borough of Hounslow Council Services - Hounslow House link (new tab) - click here.
• Coffee Republic - Hounslow House link (new tab) - click here.

You are on Opening Times. Skip to the next section.

Opening Times

• Monday 09:30 - 20:00.
• Tuesday 09:30 - 17:30.
• Wednesday 09:30 - 17:30.
• Thursday 09:30 - 20:00.
• Friday 09:30 - 17:30.
• Saturday 09:30 - 17:30.
• Sunday 11:30 - 16:00.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Hounslow.
• The nearest underground station is Hounslow Central.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are available.
  • The dimensions of the marked Blue Badge bays are 290cm x 1200cm (9ft 6in x 39ft 4in).
  • On street Blue Badge parking is located in Lampton Road, opposite TK Maxx.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • The Blue Badge parking area is one long strip with room for two vehicles.
  • There are some car parks just over 250m away in the town centre.
  • For more information on Bell Road Car Park please click here
  • For more information on car parks in Hounslow please click here.

You are on Outside Access (Main Entrance - Ground Floor). Skip to the next section.

Outside Access (Main Entrance - Ground Floor)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is step-free access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 130cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 130cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Reception (Main Reception - Ground Floor). Skip to the next section.

Reception (Main Reception - Ground Floor)

• The desk/counter is 6m (6yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are adjustable.
• There is a hearing assistance system.
• The type of system is a portable loop.
• The hearing assistance system is not signed.
• Staff are trained to use the system.
• The hearing assistance system was not tested at the time of the survey.
• There is a touch screen.
• The touch screen is at a suitable height for a wheelchair user.

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• Comments View
  • There are two counter points at this reception.
  • There are two self-service machines opposite the main counters.
  • The self-service counters touchscreens are at a height of 110cm.
  • Photographs 4 and 5 show the self-service machines.
  • The portable loop is available on request and for use throughout the public areas of the building.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• There is a hearing assistance system.
• The system is a portable loop.
• Staff are trained to use the system.
• The hearing assistance system was not tested at the time of the survey.
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

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• Comments View
  • Photographs 1-4 show the ground floor area as you enter.
  • Photographs 5-6 show the approach to the library on the left and right as you exit the lift on the first floor.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are Ground and First.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.

You are on Lift (Lift 1). Skip to the next section.

Lift (Lift 1)

• There is a lift for public use.
• The lift is located on the ground floor, ahead as you enter from the main entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are Ground and First.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 8m (8yd 2ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 120cm (3ft 11in).
• The dimensions of the lift are 210cm x 140cm (6ft 11in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

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• Comments View
  • This lift only accesses the ground and first floors for public use.

You are on Reception (Library - First Floor). Skip to the next section.

Reception (Library - First Floor)

• The desk/counter is 18m (19yd 2ft) from the lift 1.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are adjustable.

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• Comments View
  • There are two similar desks in the library as shown in photographs 2 and 3.
  • These desks are not always manned.

You are on Library (First Floor). Skip to the next section.

Library (First Floor)

• This library does have a regular supply of books in Braille.
• This library does have a regular supply of books in large print.
• This library does have a regular supply of books in audio format.
• There is an ordering service.
• The library does not have computers with accessible software.
• Auxiliary aids are not available for computer users.

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• Comments View
  • There is a children's section to the library on the far right as you exit the lift on the first floor.
  • Photographs 1 and 2 show the security barriers before you access the library.
  • The security barriers are on the left and right as you exit the lift.
  • The barriers have a width of 108cm between them.
  • There are self-service machines available throughout the library.
  • These self-service machines have a height of 75cm to the bottom scanner tray and a height of 115cm to the touchscreen.
  • Photographs 3-5 show the self-service machines.
  • There are several computer desks available throughout the library.
  • These desks are 76cm in height and have chairs with and without armrests.
  • Photographs 18 and 19 show examples of the computers available.

You are on Adult Education Classrooms - First Floor. Skip to the next section.

Adult Education Classrooms - First Floor

• There are two adult education classrooms available in the library on the first floor.
• These rooms are to the far left as you exit from the lift on the first floor.
• Both rooms have a single door to enter which are 86cm in width.
• The doors open away from you (push) and are heavy.
• The rooms have several tables throughout that are 76cm in height and chairs without armrests.
• A chair with armrests on both sides can be made available if required.
• The tables can be moved so a wheelchair user could move around more easily.
• The lighting levels in rooms is moderate to good.
• The surface of the flooring in the rooms is carpet.
• Photographs 1-7 show Adult Education Classroom 1.
• Photographs 8-14 show Adult Education Classroom 2.

You are on Changing Places (Library - First Floor). Skip to the next section.

Changing Places (Library - First Floor)

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• Location and access View
  • The facility is located in the library on the first floor, to the right as you exit the lift.
  • The facility is approximately 14m (15yd 11in) from the lift 1.
  • There is level access to the facility.
• Dimensions and features View
  • You do need a key for the facility.
  • It is a radar key.
  • The key can be obtained from a member of staff.
  • The door opens outwards.
  • The door is not push pad activated.
  • The width of the door is 110cm (3ft 7in).
  • The dimensions of the facility are 300cm x 400cm (9ft 10in x 13ft 1in).
  • The facility changing bench height is adjustable.
  • The facility changing bench is wall mounted.
  • The length of the facility changing bench is 185cm (6ft 1in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in cubicle.
  • The sling is attached to the hoist by hook and loop.
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the left as you face the toilet is 150cm (4ft 11in).
  • The transfer space on the right as you face the toilet is 82cm (2ft 8in).
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • Dropdown rails are provided for the toilet.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The type of wash basin is adjustable.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • Disposal facilities are available.
  • A privacy screen is available.
  • Wide tear off paper roll is available.
  • The facility has a non-slip floor.
  • A functioning emergency alarm is available.
• Comments View
  • There is an adjustable shower on the rear wall between the changing bench and toilet.

You are on Toilet with Adaptations (Library - First Floor). Skip to the next section.

Toilet with Adaptations (Library - First Floor)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is written text and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 5m (5yd 1ft) from the lift 1.
  • This accessible toilet is located on the first floor, to the left as you exit the lift.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 81cm (2ft 8in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are sanitary, waste paper pedal bin and clinical waste disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is higher than 95cm (3ft 1in).
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are medium.

You are on Standard Toilet(s) (Library - First Floor). Skip to the next section.

Standard Toilet(s) (Library - First Floor)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located on the first floor, to the left as you exit the lift.
  • The female toilet(s) is/are approximately 7m (7yd 1ft) from the lift 1.
  • Inside the venue, there is level access to the female toilet(s).
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels are medium.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located on the first floor, to the left as you exit the lift.
  • The male toilet(s) is/are approximately 8m (8yd 2ft) from the lift 1.
  • Inside the venue, there is level access to the male toilet(s).
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels are medium.

You are on Parent and Baby Room (Library - First Floor). Skip to the next section.

Parent and Baby Room (Library - First Floor)

• There is a parent and baby room for public use.
• The parent and baby room is located on the first floor, to the left as you exit the lift.
• The parent and baby room is approximately 9m from the lift 1.
• There is step-free access to the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is pictorial and written text signage on or near the parent and baby room door.
• The baby change table is set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 81cm (2ft 8in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 81cm.
• The wash basin tap type is lever.
• There is/are not chair(s) in the parent and baby room.
• There is a toilet in the parent and baby room.
• There is not a flashing fire alarm beacon within the room.
• The lighting levels are good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents are available in Braille.
• Documents are available in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.
• Home visits / services are not available.