You are on Introduction. Skip to the next section.

Introduction

• Services / facilities within the building include Coffee Republic and Hounslow Library.
  The London Borough of Hounslow Council Services are located on the ground, first and sixth floors of Hounslow House.
• Coffee Republic - Hounslow House link (new tab) - click here.
• Hounslow Library - Hounslow House link (new tab) - click here.

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• Comments View
  • London Borough of Hounslow Council Services are located on the ground, first and sixth floors of the building.

You are on Location. Skip to the next section.

Location

• There is a bus stop within 150m (164yds) of the venue.
• The nearest National Rail station is Hounslow.
• The nearest underground station is Hounslow Central.

You are on Parking. Skip to the next section.

Parking

• The venue does not have its own car park.

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• Public Car Parks View
  • There is not a car park for public use within 200m (approx).
• On Street Blue Badge Parking View
  • On street marked Blue Badge bays are available.
  • The dimensions of the marked Blue Badge bays are 290cm x 1200cm (9ft 6in x 39ft 4in).
  • On street Blue Badge parking is located in Lampton Road, opposite TK Maxx.
• On Street Standard Parking View
  • Clearly signed and / or standard marked parking bays are not available.
• Drop-off Point View
  • There is not a designated drop off point.
• Comments View
  • The Blue Badge parking area is one long strip with room for two vehicles.
  • There are some car parks just over 250m away in the town centre.
  • For more information on Bell Road Car Park please click here
  • For more information on car parks in Hounslow please click here.

You are on Outside Access (Main Entrance - Ground Floor). Skip to the next section.

Outside Access (Main Entrance - Ground Floor)

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • There is step-free access at this entrance.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 130cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 130cm.
  • There is a small lip on the threshold of the entrance, with a height of 2cm or below.

You are on Reception (Main Reception - Ground Floor). Skip to the next section.

Reception (Main Reception - Ground Floor)

• The desk/counter is 6m (6yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is medium height (77cm - 109cm).
• The desk/counter has a low (76cm or lower) section.
• The lighting levels are adjustable.
• There is a hearing assistance system.
• The type of system is a portable loop.
• The hearing assistance system is not signed.
• Staff are trained to use the system.
• The hearing assistance system was not tested at the time of the survey.
• There is a touch screen.
• The touch screen is at a suitable height for a wheelchair user.

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• Comments View
  • There are two counter points at this reception.
  • There are two self-service machines opposite the main counters.
  • The self-service counters touchscreens are at a height of 110cm.
  • Photographs 4 and 5 show the self-service machines.
  • The portable loop is available on request and for use throughout the public areas of the building.

You are on Inside Access. Skip to the next section.

Inside Access

• There is level access to the service(s).
• This venue does not play background music.
• Motorised scooters are welcomed in public parts of the venue.
• The lighting levels are varied.

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• Comments View
  • Photographs 1-5 show the ground floor area to the left as you enter.
  • Photographs 6-9 show the ground floor area to the right as you enter.
  • Photographs 10-12 show the 1st floor area to the left and right as you exit the lift into the library area towards the classrooms.
  • Photographs 13-16 show the 6th floor to the left and right as you exit the lift.

You are on Standard Toilet(s) (Ground Floor). Skip to the next section.

Standard Toilet(s) (Ground Floor)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located on the ground floor, to the left of the main reception.
  • The female toilet(s) is/are approximately 12m (13yd 4in) from the main entrance.
  • Inside the venue, there is level access to the female toilet(s).
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels are medium.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located on the ground floor, to the left of the main reception.
  • The male toilet(s) is/are approximately 13m (14yd 8in) from the main entrance.
  • Inside the venue, there is level access to the male toilet(s).
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels are medium.
• Comments View
  • There are three female and three male cubicles in the same area.

You are on Accessible Toilet (Ground Floor). Skip to the next section.

Accessible Toilet (Ground Floor)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is pictorial, tactile and written text signage on or near the toilet door.
  • This accessible toilet is approximately 12m (13yd 4in) from the main entrance.
  • This accessible toilet is located on the ground floor, to the left of the main reception.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is not push pad activated.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 150cm x 225cm (4ft 11in x 7ft 5in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 81cm (2ft 8in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are clinical waste and sanitary disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is not higher than 95cm (3ft 1in).
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are bright.

You are on Parent and Baby Room (Ground Floor). Skip to the next section.

Parent and Baby Room (Ground Floor)

• There is a parent and baby room for public use.
• The parent and baby room is located on the ground floor, to the left of the main reception.
• The parent and baby room is approximately 13m from the main entrance.
• There is step-free access to the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is pictorial and written text signage on or near the parent and baby room door.
• The baby change table is set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 86cm (2ft 10in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 80cm.
• The wash basin tap type is lever.
• There is/are not chair(s) in the parent and baby room.
• There is a toilet in the parent and baby room.
• There is not a flashing fire alarm beacon within the room.
• The lighting levels are good.

You are on Meeting Rooms - Ground Floor. Skip to the next section.

Meeting Rooms - Ground Floor

• There is a total of 7 meeting rooms available on the ground floor, located
• ahead and to the right as you enter from the main entrance.
• There is level access to the rooms.
• The rooms are mainly used to discuss housing, rent, adult services, child protective services various other services.
• The rooms all have single doors to enter that are 86cm in width.
• The doors open away from you (push) and are heavy.
• The rooms are all slightly different in size and have tables that are 74cm in height.
• The rooms have chairs with and without armrests.
• Photographs 1-3 show Meeting Room 2.
• Photographs 4-7 show Meeting Room 4.
• The other meeting rooms were occupied at time of survey.
• The lighting levels are varied.
• The surface of the flooring in the rooms is carpet.

You are on Reception (Council Customer Services - Ground Floor). Skip to the next section.

Reception (Council Customer Services - Ground Floor)

• The desk/counter is 26m (28yd 1ft) from the main entrance.
• There is level access to the desk/counter from the entrance.
• The desk/counter is low (76cm or lower).
• The lighting levels are medium.
• There is a hearing assistance system.
• The type of system is a portable loop.
• The hearing assistance system is not signed.
• Staff are trained to use the system.
• The hearing assistance system was not tested at the time of the survey.

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• Comments View
  • There are 6 counters in a line here with two chairs at each counter.
  • Some of the chairs have armrests on both sides.
  • Photographs 3-5 show examples of the counters.

You are on Counter (Council Self-Service Computer Terminals - Ground Floor). Skip to the next section.

Counter (Council Self-Service Computer Terminals - Ground Floor)

• The counter is 10m (10yd 2ft) from the main entrance.
• There is level access to the counter from the entrance.
• There is not a bell to attract attention.
• There is sufficient space to write or sign documents on the counter.
• The height of the counter is 74cm (2ft 5in).
• Lighting levels are medium.

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• Comments View
  • There are 16 self-service computer terminals for use by the public.
  • Assistance can be provided if requested.
  • There is a chair with armrests on both sides in front of each computer terminal.

You are on Other Floors. Skip to the next section.

Other Floors

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• Steps View
  • The floors which are accessible by stairs are Ground and First.
  • There are 15+ steps between floors.
  • The steps are clearly marked.
  • The steps are medium height (11cm - 17cm).
  • The steps do have handrails.
  • The steps have a handrail on both sides.
  • There is a landing.
  • The lighting levels are medium.

You are on Lift (Lift 1). Skip to the next section.

Lift (Lift 1)

• There is a lift for public use.
• The lift is located on the ground floor, ahead as you enter from the main entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are Ground and First.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 8m (8yd 2ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 120cm (3ft 11in).
• The dimensions of the lift are 210cm x 140cm (6ft 11in x 4ft 7in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

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• Comments View
  • This lift only accesses the ground and first floors for public use.

You are on Lift (Lift 2). Skip to the next section.

Lift (Lift 2)

• There is a lift for public use.
• The lift is located on the ground floor, ahead as you enter from the main entrance.
• The lift is a standard lift.
• The floors which are accessible by this lift are Ground and Sixth.
• Wall mounted information boards are provided at lift landings.
• The lift is approximately 8m (8yd 2ft) from the main entrance.
• Staff do not need to be notified for use of the lift.
• The clear door width is 120cm (3ft 11in).
• The dimensions of the lift are 210cm x 130cm (6ft 11in x 4ft 3in).
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The controls for the lift are within 90cm - 120cm from the floor.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting level in the lift is medium.

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• Comments View
  • This lift only accesses the ground and sixth floors for public use.

You are on Adult Education Classrooms - First Floor. Skip to the next section.

Adult Education Classrooms - First Floor

• There are two adult education classrooms available in the library on the first floor.
• These rooms are to the far left as you exit from the lift on the first floor.
• Both rooms have a single door to enter which are 86cm in width.
• The doors open away from you (push) and are heavy.
• The rooms have several tables throughout that are 76cm in height and chairs without armrests.
• A chair with armrests on both sides can be made available if required.
• The tables can be moved so a wheelchair user could move around more easily.
• The lighting levels in rooms is moderate to good.
• The surface of the flooring in the rooms is carpet.
• Photographs 1-7 show Adult Education Classroom 1.
• Photographs 8-14 show Adult Education Classroom 2.

You are on Changing Places (Library - First Floor). Skip to the next section.

Changing Places (Library - First Floor)

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• Location and access View
  • The facility is located in the library on the first floor, to the right as you exit the lift.
  • The facility is approximately 14m (15yd 11in) from the lift 1.
  • There is level access to the facility.
• Dimensions and features View
  • You do need a key for the facility.
  • It is a radar key.
  • The key can be obtained from a member of staff.
  • The door opens outwards.
  • The door is not push pad activated.
  • The width of the door is 110cm (3ft 7in).
  • The dimensions of the facility are 300cm x 400cm (9ft 10in x 13ft 1in).
  • The facility changing bench height is adjustable.
  • The facility changing bench is wall mounted.
  • The length of the facility changing bench is 185cm (6ft 1in).
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in cubicle.
  • The sling is attached to the hoist by hook and loop.
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the left as you face the toilet is 150cm (4ft 11in).
  • The transfer space on the right as you face the toilet is 82cm (2ft 8in).
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall mounted grab rails are on both sides.
  • Dropdown rails are provided for the toilet.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The type of wash basin is adjustable.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • Disposal facilities are available.
  • A privacy screen is available.
  • Wide tear off paper roll is available.
  • The facility has a non-slip floor.
  • A functioning emergency alarm is available.
• Comments View
  • There is an adjustable shower on the rear wall between the changing bench and toilet.

You are on Standard Toilet(s) (Library - First Floor). Skip to the next section.

Standard Toilet(s) (Library - First Floor)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located on the first floor, to the left as you exit the lift.
  • The female toilet(s) is/are approximately 7m (7yd 1ft) from the lift 1.
  • Inside the venue, there is level access to the female toilet(s).
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels are medium.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located on the first floor, to the left as you exit the lift.
  • The male toilet(s) is/are approximately 8m (8yd 2ft) from the lift 1.
  • Inside the venue, there is level access to the male toilet(s).
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels are medium.

You are on Accessible Toilet (Library - First Floor). Skip to the next section.

Accessible Toilet (Library - First Floor)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is written text and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 5m (5yd 1ft) from the lift 1.
  • This accessible toilet is located on the first floor, to the left as you exit the lift.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 81cm (2ft 8in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are clinical waste, sanitary and waste paper pedal bin disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is higher than 95cm (3ft 1in).
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 46cm (1ft 6in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are medium.

You are on Parent and Baby Room (Library - First Floor). Skip to the next section.

Parent and Baby Room (Library - First Floor)

• There is a parent and baby room for public use.
• The parent and baby room is located on the first floor, to the left as you exit the lift.
• The parent and baby room is approximately 9m from the lift 1.
• There is step-free access to the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is pictorial and written text signage on or near the parent and baby room door.
• The baby change table is set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 81cm (2ft 8in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 81cm.
• The wash basin tap type is lever.
• There is/are not chair(s) in the parent and baby room.
• There is a toilet in the parent and baby room.
• There is not a flashing fire alarm beacon within the room.
• The lighting levels are good.

You are on Meeting Rooms - Sixth Floor. Skip to the next section.

Meeting Rooms - Sixth Floor

• There is a total of 10 small meeting rooms available on the sixth floor, located ahead as you exit lift 2.
• There is level access to the rooms.
• The rooms be turned into one large area by opening the partition walls between them.
• The rooms all have single doors to enter that are 84cm in width.
• The doors open towards you (pull) and are heavy.
• The rooms are used for speeches and meetings.
• Photographs 1-5 show Meeting Room 6.10.
• This room is set up for speeches/group meetings and has chairs without armrests available.
• Chairs with armrests on both sides can be provided if requested.
• Photographs 6 and 7 show another meeting room which has chairs with armrests and tables that are 74cm in height.
• Other rooms were occupied at time of survey.
• The surface of the flooring in the rooms is carpet.
• The lighting levels is varied.

You are on Standard Toilet(s) (Sixth Floor). Skip to the next section.

Standard Toilet(s) (Sixth Floor)

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• Availability and Location of Standard Toilets View
  • Standard toilet facilities are available.
• Access to Standard Female Toilet(s) View
  • The female toilet facilities that were surveyed are located on the sixth floor, to the left as you exit the lift.
  • The female toilet(s) is/are approximately 8m (8yd 2ft) from the lift 2.
  • Inside the venue, there is level access to the female toilet(s).
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels are medium.
• Access to Standard Male Toilet(s) View
  • The male toilet facilities that were surveyed are located on the sixth floor, to the left as you exit the lift.
  • The male toilet(s) is/are approximately 10m (10yd 2ft) from the lift.
  • Inside the venue, there is level access to the male toilet(s).
  • An ambulant toilet cubicle with wall mounted grab rails is available.
  • Lighting levels are medium.

You are on Accessible Toilet (Sixth Floor). Skip to the next section.

Accessible Toilet (Sixth Floor)

• Accessible toilet facilities are available.

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• Location and Access View
  • There is written text and pictorial signage on or near the toilet door.
  • This accessible toilet is approximately 7m (7yd 1ft) from the lift 2.
  • This accessible toilet is located on the sixth floor, to the left as you exit the lift.
  • There is level access to this accessible toilet.
• Features and Dimensions View
  • This is a shared toilet.
  • A key is not required for the accessible toilet.
  • The door opens outwards.
  • The door is locked by a lever twist.
  • The width of the accessible toilet door is 86cm (2ft 10in).
  • The door is heavy.
  • The dimensions of the accessible toilet are 150cm x 220cm (4ft 11in x 7ft 3in).
  • There is sufficient turning space in the cubicle for a wheelchair user.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the right.
  • The lateral transfer space is 81cm (2ft 8in).
  • There is a dropdown rail on the transfer side.
  • There is a flush on the transfer side.
  • The tap type is lever.
  • There is a mixer tap.
  • There is an emergency alarm.
  • The emergency pull cord alarm is not fully functional.
  • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • Disposal facilities are available in the cubicle.
  • There is a/are clinical waste, sanitary and waste paper pedal bin disposal units.
  • There is a/are coat hook(s).
• Position of Fixtures View
  • Wall mounted grab rails are available for the toilet.
  • As you face the toilet the wall-mounted grab rails are on both sides.
  • There is a shelf within the accessible toilet.
  • The shelf is higher than 95cm (3ft 1in).
  • There is a mirror.
  • Mirrors are placed at a lower level or at an angle for ease of use.
  • The height of the toilet seat above floor level is 48cm (1ft 7in).
  • There is a hand dryer.
  • The hand dryer cannot be reached from seated on the toilet.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • There is a towel dispenser.
  • The towel dispenser cannot be reached from seated on the toilet.
  • The towel dispenser is not placed higher than 100cm (3ft 3in).
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is not placed higher than 100cm (3ft 3in).
  • There is a wash basin.
  • The wash basin can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
• Colour Contrast and Lighting View
  • The contrast between the external door and wall is good.
  • There is a medium colour contrast between the internal door and wall.
  • The contrast between the wall-mounted grab rail(s) and wall is fair.
  • There is a good colour contrast between the dropdown rail(s) and wall.
  • The contrast between the walls and floor is fair.
  • The lighting levels are medium.

You are on Parent and Baby Room (Sixth Floor). Skip to the next section.

Parent and Baby Room (Sixth Floor)

• There is a parent and baby room for public use.
• The parent and baby room is located on the sixth floor, to the left as you exit the lift.
• The parent and baby room is approximately 8m from the lift 2.
• There is step-free access to the parent and baby room.
• Staff do not need to be notified for use of the room.
• There is pictorial and written text signage on or near the parent and baby room door.
• The baby change table is set against the wall, permanently fixed at 75cm from the floor.
• The baby change table is not height adjustable.
• The height of the baby change table once extended is 81cm (2ft 8in).
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 81cm.
• The wash basin tap type is lever.
• There is/are not chair(s) in the parent and baby room.
• There is a toilet in the parent and baby room.
• There is not a flashing fire alarm beacon within the room.
• The lighting levels are good.

You are on Additional Info. Skip to the next section.

Additional Info

• Documents can be requested in Braille.
• Documents can be requested in large print.
• A bowl of water can be provided for an assistance dog.
• A member of staff trained in BSL skills is not normally on duty.
• This service cannot be requested.
• Home visits / services are not available.