Access Guide
Getting Here
- Merry Hill is located on the A4036, around three miles south-west of Dudley town centre, and is about 10 miles west of Birmingham city centre.
Merry Hill is easily accessible from the M5 and main routes from Birmingham.
For visitors using a sat nav please use the postcode; DY5 1QX. - There are 7 car parks located around the shopping centre; P1, P2 (surface and multi-storey), P3, P4, P5 (short stay only - maximum 4 hours), P6 (multi-storey) and P7.
- For more information on getting here by car please click here (opens new tab).
- There is a bus stop within 150 metres of the shopping centre.
- There are bus services going into the shopping centre at the on-site bus stop, which is located near the Asda mall entrance P5.
There are almost 100 local and regional buses passing through the depot every hour. - For more information on Transport for West Midlands please click here (opens new tab).
- For more information on getting here by bus please click here (opens new tab).
- The nearest railway station is Cradley Heath.
- There are frequent rail services to Cradley Heath Train Station from Birmingham, Worcester, West Bromwich and Stourbridge.
Cradley Heath Train Station is an 8 minute drive from the shopping centre. - For more information on National Rail please click here (opens new tab).
Parking
- The shopping centre does have its own parking facilities.
- The car park is located on Madison Avenue.
- The car park type is open air/surface.
- The car park does not have a height restriction barrier.
- The car park does not have a barrier control system.
- The car park surface is tarmac.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bay(s) is/are clearly marked.
- There is/are 39 designated Blue Badge parking bay(s) within the car park.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 240cm x 480cm (7ft 10in x 15ft 9in).
- There is a 120cm marked zone around the Blue Badge parking bay(s).
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Parking
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- The Blue Badge parking bays have a marked zone to both sides but not at the rear.
- Parking spaces for Blue Badge holders do not need to be booked in advance.
- Blue Badges must be clearly displayed.
- Clearly marked/signposted parent and child parking bays are available.
- All parking spaces are provided on a first come first served basis.
- There are additional car parks for staff and visitors.
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Paying
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- There are no parking charges for the car park.
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Access from the Car Park
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- The route from the car park to the entrance is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are dropped kerbs.
- The entrance is clearly visible from the car park.
- The surface on the approach to the entrance is tarmac and block paving.
- There is a road to cross between the car park and the entrance.
- There is some tactile paving on dropped kerbs between the car park and the entrance.
- The nearest designated Blue Badge parking bay is approximately 48m (52yd 1ft) from the Upper Mall P4 Entrance lift.
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Drop-off Point(s)
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- There is not a/are not clearly marked drop-off point(s).
Lift (Upper Mall - P4 Entrance)
- There is a lift for public use.
- The lift is located to the right of the escalators.
- The lift is clearly visible from the entrance.
- The lift is approximately 12m (13yd 4in) from the escalators.
- There are 2 other lifts in this location.
- The other lift has very similar/identical specifications.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The floors which are accessible by this lift are G (P4) and Upper Mall.
- Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is low.
- The colour contrast between the external lift control plate and the wall is high.
- The clear door width is 119cm (3ft 11in).
- The dimensions of the lift are 233cm x 170cm (7ft 8in x 5ft 7in).
- There are no separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does not have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- There is a hearing loop system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
- There is a/are similar lift(s) available.
Escalator(s) (Upper Mall - P4 Car Park)
- Wayfinding signage is provided for escalators.
- The escalators go both up and down.
- The floors which are accessible by escalator(s) are P4 Car Park and Upper Mall.
- The escalator(s) steps are clearly marked.
- The foot and head of the escalator(s) are clearly marked.
- There is a bollard at the foot of the escalator(s).
- The lighting levels at the escalator(s) are good.
Outside Access (Upper Mall - P4 Car Park Entrance)
- This information is for the entrance located on the Upper Mall to the top of the escalators from the P4 car park.
- This entrance gives access to the Upper Mall Eat Central.
- The entrance area/door is clearly signed.
- This entrance sign says 'Eat Central'.
- There is step-free access at this entrance, via lift.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does not/do not contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 174cm.
- There is a second set of doors.
- The door(s) open(s) automatically (towards you).
- The door(s) is/are double width.
- The width of the door opening is 174cm.
- Alternative access at this entrance is via double manual doors which open towards you (pull).
- The opening width for the manual doors is 176cm.
- There are bollards at this entrance.
- The minimum width between the bollards is 168cm.
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Entrance
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- The height of the bollard(s) is 105cm.
- The bollards do not have an identification band to aid visually impaired people.
- There is not a member of staff available for assistance at this entrance.
