Access Guide
Getting Here
- Merry Hill is located on the A4036, around three miles south-west of Dudley town centre, and is about 10 miles west of Birmingham city centre.
Merry Hill is easily accessible from the M5 and main routes from Birmingham.
For visitors using a sat nav please use the postcode; DY5 1QX. - There are 7 car parks located around the shopping centre; P1, P2 (surface and multi-storey), P3, P4, P5 (short stay only - maximum 4 hours), P6 (multi-storey) and P7.
- For more information on getting here by car please click here (opens new tab).
- There is a bus stop within 150 metres of the shopping centre.
- There are bus services going into the shopping centre at the on-site bus stop, which is located near the Asda mall entrance P5.
There are almost 100 local and regional buses passing through the depot every hour. - For more information on Transport for West Midlands please click here (opens new tab).
- For more information on getting here by bus please click here (opens new tab).
- The nearest railway station is Cradley Heath.
- There are frequent rail services to Cradley Heath Train Station from Birmingham, Worcester, West Bromwich and Stourbridge.
Cradley Heath Train Station is an 8 minute drive from the shopping centre. - For more information on National Rail please click here (opens new tab).
Multi-Storey Car Park
- The shopping centre does have its own parking facilities.
- The car park is located on The Embankment.
- The car park type is multi-storey.
- The car park does have a height restriction barrier.
- The maximum height of the restriction barrier is 210cm (6ft 11in).
- The car park does not have a barrier control system.
- The car park surface is concrete.
- There is a/are Blue Badge parking bay(s) available.
- The Blue Badge bays are located just beyond the car park entrance, to the left on level 1 which has 30 spaces, and on level 3 which as 62 spaces.
Blue Badges must be clearly displayed. - There is a total of 1426 parking bays in the car park of which 92 are designated for the use of Blue Badge holders.
- There are not parking charges for the car park.
- The route from the car park to the entrance is accessible to a wheelchair user unaided.
- There is not a/are not clearly marked drop-off point(s).
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Comments
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- There are also 60 parent and child spaces. These spaces can be found on level 3, level 4 and level 5; each containing 20 spaces.
Multi-Storey Designated Parking Level (Level 1 Lower Mall)
- There is/are 30 designated Blue Badge parking bay(s) on this level.
- The Blue Badge bay(s) is/are clearly marked.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 290cm x 485cm (9ft 6in x 15ft 11in).
- There is a 120cm marked zone around the Blue Badge parking bay(s).
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Blue Badge Parking
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- The Blue Badge parking bays have a marked zone to both sides but not at the rear.
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Blue Badges must be clearly displayed.
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Parent and Child Parking
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- Clearly marked/signposted parent and child parking bays are not available on this level.
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Access from the Car Park
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- The pedestrian exit on this level gives access to the Lower Mall.
- The route to the pedestrian exit is accessible to a wheelchair user with assistance.
- Assistance may be required because there is/are slopes/ramps.
- It may be necessary to cross the path of moving vehicles between some of the Blue Badge parking bays and the pedestrian exit on this level.
- The pedestrian exit is clearly visible from the car park.
- There are marked walkways on this level to make routes safer for pedestrians.
- The surface on the approach to the pedestrian exit is concrete.
- The nearest designated Blue Badge parking bay is approximately 7m from the level 1 lift and stair lobby.
- Digital wayfinders are not available.
Multi-Storey Designated Parking Level (Level 3 Upper Mall)
- There is/are 62 designated Blue Badge parking bay(s) on this level.
- The Blue Badge bay(s) is/are clearly marked.
- The dimensions of the designated Blue Badge parking bay(s) surveyed are 295cm x 485cm (9ft 8in x 15ft 11in).
- There is a 120cm marked zone around the Blue Badge parking bay(s).
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Blue Badge Parking
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- The Blue Badge parking bays have a marked zone to one side but not at the rear.
- The dimensions of other designated Blue Badge parking bay(s) vary in size.
- Blue Badges must be clearly displayed.
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Parent and Child Parking
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- Clearly marked/signposted parent and child parking bays are not available on this level.
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Access from the Car Park
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- The pedestrian exit on this level gives access to level 3 Upper Mall.
- The route to the pedestrian exit is accessible to a wheelchair user unaided.
- It may be necessary to cross the path of moving vehicles between some of the Blue Badge parking bays and the pedestrian exit on this level.
- The pedestrian exit is clearly visible from the car park.
- There are some marked walkways on this level to make routes safer for pedestrians.
- The surface on the approach to the pedestrian exit is concrete.
- The nearest designated Blue Badge parking bay is approximately 16m from the level 3 lift and stair lobby.
- Digital wayfinders are not available.
Lift (P6 Car Park)
- There is a lift for public use.
- The lift is located in the lift and stair lobby on P6 levels, 1, 2, 3, 4, and 5.
- The lift is clearly visible from the entrance.
- The lift is approximately 6m (6yd 1ft) from the P6 level 3 entrance.
- There is 1 other lift in this location.
- The other lift has very similar/identical specifications.
- The lift is a standard lift.
- A member of staff does not need to be notified for use of the lift.
- The floors which are accessible by this lift are the P6 car park levels, 1, 2, 3, 4, and 5.
- Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
- There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
- Lift doors do contrast visually with lift lobby walls.
- The external controls for the lift are within 90cm - 110cm from the floor.
- The colour contrast between the external lift controls and the control plate is high.
- The colour contrast between the external lift control plate and the wall is low.
- The clear door width is 109cm (3ft 7in).
- The dimensions of the lift are 170cm x 200cm (5ft 7in x 6ft 7in).
- There are no separate entry and exit doors in the lift.
- There is a mirror to aid reversing out of the lift.
- There is not a list of floor services available within the lift.
- The lift does have a visual floor indicator.
- The lift does have an audible announcer.
- The controls for the lift are within 90cm - 120cm from the floor.
- There is not a hearing loop system.
- The lift does have Braille markings.
- The lift does have tactile markings.
- The lighting levels in the lift are good.
- There is a/are similar lift(s) available.
Other Floors
- Stairs can be used to access other floors.
- The stairs are located in P6 car park lift and stair lobby.
- There are automatic, single to enter and exit the stairwell on all floors.
- The floors which are accessible by stairs are P6 levels 1, 2, 3, 4, and 5.
- There are 15+ steps between floors.
- The height of the step(s) is/are between the recommended 15cm and 18cm.
- The height of the step(s) is/are 18cm.
- The going of the step(s) is/are not between the recommended 30cm and 45cm.
- The steps are clearly marked.
- There is a/are handrail(s) at the step(s).
- The steps have a handrail on both sides.
- Handrails are at the recommended height (90cm-100cm).
- Handrails do cover the flight of stairs throughout its length.
- Handrails are easy to grip.
- Handrails do extend horizontally beyond the first and last steps.
- There is a landing.
- Clear signs indicating the facilities on each floor are not provided on landings.
- The lighting levels at the steps are good.
Outside Access (Lower Mall - P6 Car Park)
- This information is for the entrance located on the Lower Mall by the Abraham Darby Bar.
- This entrance gives access to the Lower Mall.
- The entrance area/door is not clearly signed.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically (away from you).
- The door(s) is/are single width.
- The width of the door opening is 97cm.
- There is a second set of doors.
- The door(s) open(s) automatically (away from you).
- The door(s) is/are single width.
- The width of the door opening is 97cm.
- Alternative access at this entrance is via double manual doors which open towards you (pull).
- The opening width for the manual doors is 220cm.
Outside Access (Upper Mall - P6 Car Park - Lift and Stair Lobby)
- This information is for the entrance located in the P6 car park level 3 lift and stair lobby.
- This entrance gives access to the Upper Mall.
- The entrance area/door is clearly signed.
- This entrance sign says 'P6 Level 3'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically (away from you).
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 90cm from floor level.
- The door(s) is/are single width.
- The width of the door opening is 100cm.
- There is a second set of doors.
- The door(s) open(s) automatically (away from you).
- The automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 90cm from floor level.
- The door(s) is/are single width.
- The width of the door opening is 96cm.
- Alternative access at this entrance is via double manual doors which open towards you (pull).
- The opening width for the manual doors is 186cm.
Outside Access (Upper Mall - P6 Car Park)
- This information is for the entrance located on P6 car park on level 3 Upper Mall after the covered walkway.
- This entrance gives access to the Upper Mall.
- The entrance area/door is clearly signed.
- This entrance sign says 'Eat Central and Hollywood Bowl'.
- There is step-free access at this entrance.
- There is a canopy or recess which provides weather protection at this entrance.
- The entrance door(s) does/do contrast visually with its immediate surroundings.
- The main door(s) open(s) automatically (away from you).
- The main automatic door(s) is/are push pad or push button activated.
- The push pad or push button is 90cm from floor level.
- The door(s) is/are single width.
- The width of the door opening is 96cm.
- There is a second set of doors.
- The door(s) open(s) automatically (away from you).
- The door(s) is/are single width.
- The width of the door opening is 96cm.
- Alternative access at this entrance is via double manual doors which open away from you (push).
- The opening width for the manual doors is 146cm.
