You are on Summary. Skip to the next section.

Summary

Collapse all Expand all

• Getting Help and Assistance View
  • This motorway services is open 24 hours.
  • There is a member of staff available for help and assistance.
  • Please ask the staff in WHSmith if you require assistance.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • Water bowls for assistance dogs are available.
  • The following mobility aids are available; ceiling track hoists.
  • To obtain mobility aids please contact a member of staff.
  • There is not a portable hearing assistance system.
  • There is not a designated place of safety which can be used by people with dementia, autism or learning disabilities.
• Services Available View
  • The following services are available here; a hotel, a petrol station, electric car charging points, cash machines, free WiFi and a defibrillator.
• Toilets and Changing Facilities Available View
  • The following facilities are available here; shower facilities, baby changing facilities, standard toilets, a Changing Places facility and an accessible toilet.
  • For detailed information on the toilets available please click here (new tab).
  • The Virtual Access Guide below shows the route from the Blue Badge parking bays to the Changing Places facility, please click the link below.
  • For a Virtual Route Guide to the toilet facilities please click here (new tab).
  • The Virtual Access Guide below shows the route from the Blue Badge parking bays to the accessible toilet, please click the link below.
  • For a Virtual Route Guide to the toilet facilities please click here (new tab).
  • There is not an assistance dog toilet or toileting area at the venue/nearby.
• Shops View
  • The following shops are available here; WHSmith.
  • For the WHSmith - M6 - Hilton Park Services - Southbound - Moto AccessAble Access Guide please click here (new tab).
• Catering Facilities View
  • The following catering facilities are available here; Burger King, Costa and Greggs.
  • For the Burger King - M6 - Hilton Park Services - Southbound - Moto AccessAble Access Guide please click here (new tab).
  • For the Costa - M6 - Hilton Park Services - Southbound - Moto AccessAble Access Guide please click here (new tab).
  • For the Greggs - M6 - Hilton Park Services - Southbound - Moto AccessAble Access Guide please click here (new tab).
• Hotels View
  • The following hotels are available here; Travelodge.
• Adjoining Motorway Services View
  • There is an adjoining motorway services building which can be accessed via an internal bridge.
  • The following services are available at the adjoining motorway services; a petrol station, electric car charging points, cash machines and free WiFi.
  • The following facilities are available at the adjoining motorway services; an accessible toilet, standard toilets, baby changing facilities and shower facilities.
  • For the M6 - Hilton Park Services - Northbound - Moto AccessAble Access Guide please click here (new tab).

You are on Getting Here. Skip to the next section.

Getting Here

• The motorway services are located directly off the M6 between Junction 10A and 11.
  Cannock is to the north and Birmingham is to the south.
  There are close links to the M5 and M6 (Toll).
• There is signage along the motorway indicating the distance to the services.
• The southbound car park has 7 Blue Badge parking bays, 2 ecotricity electric charging points, 12 Tesla electric charging points and a number of standard parking bays.
• Additional parking is available outside the hotel.
• There is ample coach parking available at the services.

You are on Petrol Station. Skip to the next section.

Petrol Station

• The following services/facilities are available at the petrol station; a cash machine and standard toilet facilities.
• For detailed information on the petrol station please click here (new tab).

You are on Parking. Skip to the next section.

Parking

Collapse all Expand all

• Parking View
  • The car park is located at the front of the services as you face the main entrance.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is tarmac.
  • There is lighting in the car park.
  • Clearly marked/signposted parent and child parking bays are available.
  • All parking spaces are provided on a first come first served basis.
  • Additional parking is available outside the hotel.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • There is signage available to direct users to the Blue Badge parking bays.
  • There is/are 7 designated Blue Badge parking bay(s) within the car park.
  • The Blue Badge bay(s) is/are clearly marked.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 230cm x 460cm.
  • The Blue Badge parking bays have a marked zone to both sides and rear.
  • The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
• Paying View
  • Parking charges apply after a limited time.
  • Free parking for all users is limited to 2 hours.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located throughout the car park.
  • Payment term signs do make it clear if parking charges apply to Blue Badge holders.
  • Payment for parking charges is made over the phone and via an app/online.
  • To see the parking charges please click here (opens new tab).
  • To pay please visit www.paybyphone.co.uk or call 0330 400 7275.
    Please quote the location number 2444.
• Access from the Car Park View
  • Pedestrian walkways are available in the car park.
  • The surface on the pedestrian walkways is tarmac.
  • There is a pedestrian crossing between the designated Blue Badge parking bay(s) and the building.
  • The pedestrian crossing have a mixture of level access and dropped kerbs and has a dropped kerb leading to the approach to the building.
  • The nearest designated Blue Badge parking bay is approximately 26m from the main entrance.
  • There are uneven surfaces, dropped kerbs and slopes/ramps from the Blue Badge bay(s) to the building.
  • The entrance is clearly visible from the Blue Badge parking bay(s).

You are on Electric Vehicle Charging Points (GRIDSERVE). Skip to the next section.

Electric Vehicle Charging Points (GRIDSERVE)

Collapse all Expand all

• Standard Electric Vehicle Charging Point(s) View
  • There is a/are electric vehicle charging point(s) available.
  • The provider of the charging point(s) is GRIDSERVE.
  • Rapid charging is available.
  • The electric vehicle charging point(s) is/are located to the right of the car park as you face the main entrance.
  • Staff are able to provide assistance with the electric vehicle charging points.
  • Customers can get assistance by either phoning the services or going in and asking for help at WHSmith .
  • There is/are 2 electric vehicle charging point(s).
  • The electric vehicle charging bay(s) is/are clearly marked.
  • The dimensions of the electric vehicle charging bay(s) surveyed are 220cm x 440cm.
  • The charging point(s) is/are located to the front as you approach the bay(s).
  • The height range of the electric vehicle charging point controls/screen is 131cm to 141cm.
  • The height of the electric vehicle charging point nozzle slot is 90cm.
  • The charging point(s) require tap and pay (contactless payment).
  • Parking charges apply after a limited time.
  • Charging for all users is limited to 45 minutes.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment for charging is made at the charging point(s).
  • For more information and a guide to electric vehicle charging please click here.
• Blue Badge Electric Vehicle Charging Point(s) View
  • There is not a/are not designated electric vehicle charging point(s) available for Blue Badge holders.

You are on Electric Vehicle Charging Points (Tesla). Skip to the next section.

Electric Vehicle Charging Points (Tesla)

Collapse all Expand all

• Standard Electric Vehicle Charging Point(s) View
  • There is a/are electric vehicle charging point(s) available.
  • The provider of the charging point(s) is Tesla.
  • Supercharged (Tesla) charging is available.
  • The electric vehicle charging point(s) is/are located at the rear right of the car park as you face the main entrance.
  • Staff are not able to provide assistance with the electric vehicle charging points.
  • There is/are 12 electric vehicle charging point(s).
  • The electric vehicle charging bay(s) is/are clearly marked.
  • The dimensions of the electric vehicle charging bay(s) surveyed are 350cm x 490cm.
  • The charging point(s) is/are located to the front as you approach the bay(s).
  • The height range of the electric vehicle charging point nozzle slot is 100cm to 110cm.
  • An app is required to use the charging point(s).
  • Parking charges apply after a limited time.
  • Charging for all users is limited to 45 minutes.
  • Payment signs are not provided.
  • Payment for charging is made via your Tesla account.
  • For more information and a guide to electric vehicle charging please click here.
• Blue Badge Electric Vehicle Charging Point(s) View
  • There is not a/are not designated electric vehicle charging point(s) available for Blue Badge holders.

You are on Outside Access (Main Entrance). Skip to the next section.

Outside Access (Main Entrance)

Collapse all Expand all

• Entrance View
  • This information is for the entrance located at the front of the services.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Moto'.
  • There is ramped/sloped access at this entrance.
  • There is a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically (away from you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 88cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 95cm.
  • There is a small lip on the threshold of this entrance, with a height of 2cm or below.
  • There is a second set of doors.
  • The door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 170cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 98cm.
  • At the first set of doors there is another single manual door with the same dimensions as the door surveyed to enter at the very left.
    At the first set of doors there is a manual set of double doors to the left of the door surveyed. These doors are 170cm in width, open away from you (push), and are heavy.
• Ramp/Slope View
  • The ramp/slope is located on the approach to the entrance.
  • The gradient of the ramp/slope is slight.

You are on Getting Around. Skip to the next section.

Getting Around

Collapse all Expand all

• Access and Circulation View
  • There is step-free access throughout the majority of the building.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is good colour contrast between the walls and floor in the majority of walkways.
  • The lighting levels are varied.
  • Music is played everywhere.
  • The cash machine(s) is/are located on the left as you enter from the main entrance.
  • The controls/screen heights of the cash machine(s) vary between 90cm and 130cm.
  • There are hand sanitisers in the building.
  • The height of the hand sanitisers range between 98cm and 110cm.
• Signage View
  • There is directional signage, signage for the shop(s)/restaurant(s), overhead written signage and overhead pictorial signage available.
  • The colour, design and typeface of signs is consistent throughout the building.

You are on Seating Area (Food Court). Skip to the next section.

Seating Area (Food Court)

• The seating area is located ahead to the right as you enter from the main entrance opposite WHSmith and the main food outlets.
• There is step-free access to the seating area.
• There is sufficient space for a wheelchair user to use the seating area.
• In this area there are chairs without armrests, tables and bench seats available.
• Some chairs are fixed to the floor.
• Some tables are fixed to the floor.
• The distance between the floor and the underside of the lowest table is 72cm.
• The distance between the floor and the underside of the highest table is 74cm.
• The standard height for the underside of tables is 72cm.
• Music is played everywhere.
• There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
• There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
• Lighting levels are varied.
• There is a/are hand sanitiser(s) in this area.
• The height of the hand sanitiser(s) is/are 98cm.

You are on Ramp(s) or Slope(s) (Outside Seating). Skip to the next section.

Ramp(s) or Slope(s) (Outside Seating)

• There is a ramp/slope located at the front of the outside seating on the right as you face the main entrance.
• The ramp/slope is used to access the outside seating.
• The gradient of the ramp/slope is slight.
• The ramp/slope is permanent.
• There is a level landing at the top of the ramp/slope.
• There is a/are handrail(s) at the ramp.
• The handrail(s) is/are on the right going up the ramp.
• The width of the ramp/slope is 105cm.

You are on Seating Area (Outside Seating). Skip to the next section.

Seating Area (Outside Seating)

• The seating area is located outside the main entrance, to the right as you face the entrance.
• There is ramped/sloped access to the seating area.
• There is sufficient space for a wheelchair user to use the seating area.
• In this area there are picnic tables, tables and a mixture of chairs with and without armrests available.
• Some chairs are fixed to tables.
• Tables are not permanently fixed to the floor.
• The distance between the floor and the underside of the lowest table is 68cm.
• The distance between the floor and the underside of the highest table is 72cm.
• The standard height for the underside of tables is 72cm.
• The surface height of the lowest table is 71cm.
• The surface height of the highest table is 72cm.
• The surface height of the tables is 72cm.
• There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.

You are on Changing Places. Skip to the next section.

Changing Places

Collapse all Expand all

• Location and Access View
  • The facility is located to the left as you enter from the main entrance.
  • The facility is approximately 45m from the main entrance.
  • The facility is in addition to standard and accessible toilets.
  • The facility is located close to other managed facilities (e.g. reception or service counter).
  • There is level access into the facility.
  • The facility surveyed is for the sole use of disabled people.
  • The contrast between the external door(s) and wall(s) is fair.
  • The contrast between the internal door(s) and wall(s) is fair.
  • You do need a key for the facility.
  • The key is a radar key.
  • The key can be obtained from WHSmith.
  • There is a sign at the entrance to the Changing Places facility indicating the location of the nearest toilets and baby changing facilities.
  • There is Braille, pictorial and written text signage on or near the door.
  • The door(s) open(s) outwards.
  • The door(s) is/are easy to open.
  • The door is locked by a locking handle.
  • The door has a horizontal grab rail.
  • The width of the door opening is 100cm.
  • The dimensions of the facility are 400cm x 305cm.
  • The ceiling height is at a minimum of 2.4m.
  • There is a clear 200cm x 180cm manoeuvring space in the facility.
  • The facility has a non-slip floor.
  • The contrast between the walls and floor is good.
• Toilet Details View
  • The facility toilet has a transfer space on both sides.
  • The transfer space on the right as you face the toilet is 110cm.
  • The transfer space on the left as you face the toilet is 95cm.
  • Dropdown rails are provided.
  • As you face the toilet the dropdown rail(s) is/are on both sides.
  • The contrast between the dropdown rail(s) and wall is fair.
  • As you face the toilet there are vertical grab rails on both sides.
  • The contrast between the wall-mounted grab rails to the left of the toilet and wall is good.
  • The contrast between the wall-mounted grab rails to the right of the toilet and wall is good.
  • The height of the toilet seat above floor level is 48cm.
  • There is a push button flush.
  • There is a toilet roll holder.
  • The height of the toilet roll holder is 55cm.
  • The toilet has a cistern.
  • The toilet seat contrast is poor.
  • There is an emergency pull cord alarm for the toilet.
  • The emergency pull cord alarm is within reach and fully functional.
• Changing Bench and Hoist Details View
  • The facility changing bench is wall mounted.
  • The facility changing bench height is adjustable.
  • The length of the facility changing bench is 190cm.
  • The facility hoist is powered overhead.
  • The overhead hoist covers all areas in the cubicle.
• Shower Details View
  • There is not a shower unit with a detachable shower head.
• Other Facilities View
  • A privacy screen is available.
  • The type of wash basin is adjustable.
  • The wash basin tap type is lever.
  • There is a mixer tap.
  • Wall mounted grab rails are available at the wash basin.
  • As you face the wash basin, the wall mounted grab rails are on both sides.
  • The contrast between the wash basin grab rail(s) and wall is good.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser is at the recommended height of 80cm-100cm.
  • Wide tear off paper roll is available.
  • The wide paper roll dispenser is at the recommended height of 80cm-100cm.
  • There is a hand dryer.
  • The hand dryer is at the recommended height of 80cm-100cm.
  • There is not a towel dispenser.
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is a/are sanitary, general domestic waste and clinical waste disposal units.
  • There is an emergency pull cord alarm for the facility.
  • The emergency pull cord alarm is within reach and fully functional.
  • There is a/are coat hook(s).
  • The coat hooks are 120cm and 160cm from the floor.
  • There is not a hand sanitiser.
  • There is not a red flashing fire alarm beacon within the toilet.
  • The lighting levels are good.
  • The lighting is activated by a sensor.

You are on Accessible Toilet (Left Transfer). Skip to the next section.

Accessible Toilet (Left Transfer)

• Accessible toilet facilities are available.

Collapse all Expand all

• Location and Access View
  • This accessible toilet is located to the left as you enter from the main entrance immediately after WHSmith, and before the link bridge to the northbound side.
  • This accessible toilet is approximately 55m from the main entrance.
  • There is step-free access into the accessible toilet.
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from WHSmith.
  • There is pictorial and written text signage on or near the toilet door.
  • The signage says 'Accessible Toilet'.
  • The contrast between the external door(s) and wall(s) is poor.
  • The door(s) open(s) outwards.
  • The door(s) is/are easy to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 98cm.
  • The contrast between the internal door(s) and wall(s) is poor.
  • The door has a horizontal grab rail.
  • The contrast between the horizontal grab rail and internal door(s) is good.
• Toilet Features View
  • The dimensions of the accessible toilet are 165cm x 285cm.
  • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are moderate to good.
  • The lighting is activated by a sensor.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 95cm.
  • The transfer space is obstructed by a sanitary bin.
  • There is a flush, however it is not on the transfer side (on top of the cistern).
  • There is not a spatula type lever flush.
  • There is a push button flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is good.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is good.
  • The contrast between the walls and floor is good.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm is fully functional.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and nappy/incontinence items bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is not placed at a lower level or at an angle for ease of use.
  • There is a colostomy bag shelf next to the toilet.
  • The colostomy bag shelf is at a height of 95cm.
  • The toilet has a backrest and a cistern.
  • There is a lid attached to the toilet seat.
  • The height of the toilet seat above floor level is 42cm.
  • The toilet seat contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 110cm.
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is placed higher than 74cm (2ft 5in).
  • The height of the wash basin is 77cm.
  • There are vertical wall-mounted grab rails on both sides of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is good.
  • The wash basin tap type is lever mixer.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser cannot be reached from seated on the toilet.
  • The height of the wall fixed soap dispenser is 98cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 90cm.
  • The contrast between the hand dryer and the wall is poor.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 90cm.

You are on Parent and Baby Room. Skip to the next section.

Parent and Baby Room

• The parent and baby room is located to the left as you enter from the main entrance immediately.
• The parent and baby room is approximately 60m from the main entrance.
• There is step-free access into the parent and baby room.
• There is pictorial signage on or near the parent and baby room door.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 70cm.
• The contrast between the external door(s) and wall(s) is good.
• The contrast between the internal door(s) and wall(s) is good.
• The baby changing table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby changing table is not height adjustable.
• The height of the baby changing table once extended is 80cm.
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 80cm.
• The wash basin tap type is twist/turn.
• There is a/are chair(s) in the parent and baby room.
• There is not a chair with armrests on both sides.
• There is not a toilet in the parent and baby room.
• There is not a red flashing fire alarm beacon within the room.
• The lighting levels are moderate to good.
• The lighting is activated by a sensor.
• There is a hand sanitiser.
• The height of the hand sanitiser is 104cm.
• There is a similar parent and baby room available on the first floor with similar specifications which, at time of survey, could not be surveyed.

You are on Standard Toilet(s) (First Floor). Skip to the next section.

Standard Toilet(s) (First Floor)

• Standard toilet facilities are available.

Collapse all Expand all

• Toilet Facilities View
  • The female and male toilets are located on the first floor to the right as you exit the lift.
  • There is step-free access into the toilet(s), via lift.
  • The toilet(s) is/are approximately 10m from the southbound to northbound link bridge lift.
  • There is pictorial signage on or near the toilet entrance.
  • It was not possible to access the female toilet.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 86cm.
  • The wash basin(s) tap type is push.
  • Lighting levels are moderate to good.
  • The lighting is activated by a sensor.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 114cm.

You are on Standard Shower (Standard Toilets First Floor). Skip to the next section.

Standard Shower (Standard Toilets First Floor)

• The shower facilities are located in the standard toilets on the first floor.
• The shower facilities are approximately 22m from the southbound to northbound lift to link bridge.
• There is step-free access to the shower facilities, via lift.
• A key is required for the shower facilities.
• The key can be obtained from WHSmith.
• There is pictorial signage on or near the shower door.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 70cm.
• The contrast between the external door(s) and wall(s) is poor.
• The contrast between the internal door(s) and wall(s) is poor.
• The lighting levels are moderate to good.
• The lighting is activated by a sensor.
• There are 2 showers available. At the time of the survey the 2nd shower light was not working.

You are on Lift (Southbound to Northbound Link Bridge and Standard Toilets Southbound). Skip to the next section.

Lift (Southbound to Northbound Link Bridge and Standard Toilets Southbound)

• The lift is located at the end of the corridor leading from the Southbound Services.
• Signs indicating the location of the lift are not available from the entrance.
• The lift is approximately 65m from the Southbound Main Entrance.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G,1 and 2.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is good.
• The width of the door opening is 80cm.
• The dimensions of the lift are 80cm x 125cm.
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance emergency alarm system in the lift.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are moderate to good.
• There is a/are similar lift(s) available.

You are on Stairs (Southbound to Northbound Link Bridge and Standard Southbound Toilets). Skip to the next section.

Stairs (Southbound to Northbound Link Bridge and Standard Southbound Toilets)

• The stairs are located at the rear of the southbound services opposite the accessible toilet.
• All floors are accessible by these stairs.
• The floors which are accessible by stairs are G,1 and 2.
• There are 20 steps between floors.
• The height of the steps are between the recommended 15cm and 18cm.
• The depth of the steps are between the recommended 30cm and 45cm.
• The steps are not clearly marked.
• There is a/are handrail(s) at the steps.
• The steps have a handrail on both sides.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.

You are on Link Bridge (Northbound and Southbound). Skip to the next section.

Link Bridge (Northbound and Southbound)

Collapse all Expand all

• Access and Circulation View
  • The link bridge is internal.
  • There is step free access, via lift, to the bridge.
  • There is step-free access along the bridge.
  • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is good colour contrast between the walls and floor in the majority of walkways.
  • The lighting levels are moderate to good.

You are on Lift (Northbound to Southbound Link Bridge). Skip to the next section.

Lift (Northbound to Southbound Link Bridge)

• The lift is located at the rear of the main corridor leading from the main entrance.
• Signs indicating the location of the lift are not available from the entrance.
• The lift is approximately 65m from the Northbound Main Entrance.
• The lift is a standard lift.
• A member of staff does not need to be notified for use of the lift.
• The floors which are accessible by this lift are G and 1.
• Clear signs indicating the facilities on each floor are provided on lift lobby landings.
• There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is poor.
• The colour contrast between the external lift control plate and the wall is good.
• The width of the door opening is 90cm.
• The dimensions of the lift are 90cm x 170cm.
• There are not separate entry and exit doors in the lift.
• There is a mirror to aid reversing out of the lift.
• There is a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is a hearing assistance emergency alarm system in the lift.
• The lift does have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are moderate to good.
• There is a/are similar lift(s) available.

You are on Stairs (Northbound to Southbound Link Bridge). Skip to the next section.

Stairs (Northbound to Southbound Link Bridge)

• The stairs are located at the rear of the main corridor leading from the main entrance.
• All floors are accessible by these stairs.
• There are 21 steps between floors.
• The height of the steps are between the recommended 15cm and 18cm.
• The depth of the steps are between the recommended 30cm and 45cm.
• The steps are not clearly marked.
• There is a/are handrail(s) at the steps.
• The steps have a handrail on both sides.
• Handrails are at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• There is a landing.
• Clear signs indicating the facilities/services are provided on landings.
• The lighting levels at the steps are moderate to good.

You are on Entrance (Northbound Link Bridge). Skip to the next section.

Entrance (Northbound Link Bridge)

Collapse all Expand all

• Entrance View
  • This information is for the entrance located at the end of the corridor in the Northbound services.
  • The entrance area/door is not clearly signed.
  • There is step-free access at this entrance.
  • The entrance door(s) does/do contrast visually with its immediate surroundings.
  • The main door(s) open(s) away from you (push).
  • The door(s) is/are double width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 140cm.

You are on Emergency Evacuation Procedure. Skip to the next section.

Emergency Evacuation Procedure

• There is an audio alarm for emergencies.
• Fire wardens/marshals are available on site.
• There is not a/are not internal refuge point(s).
• People exit the building using the fire exits or main entrance.
• There is an external emergency meeting point.
• The external emergency meeting point is located in the main car park.