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M62 - Birch Services - Eastbound - Moto

M62 Junction 18/19, Heywood, OL10 2QH

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Access Guide

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Summary

Getting Here

  • The eastbound services are located directly off the M62 between junctions 18 and 19.
  • There is signage along the motorway indicating the distance to the services.
  • The main car park has 6 Blue Badge parking bays, 2 electric charging points and a number of standard parking bays.
  • Additional parking is available outside the hotel.
  • Coach parking is available at the rear of the Travelodge Hotel.

Petrol Station

Parking

  • Parking View
    • The car park is located at the front of the building.
    • The car park type is open air/surface.
    • The car park does not have a height restriction barrier.
    • The car park surface is tarmac.
    • There is lighting in the car park.
    • Clearly marked/signposted parent and child parking bays are available.
    • All parking spaces are provided on a first come first served basis.
    • Additional parking is available outside the hotel.
  • Blue Badge Parking View
    • There is a/are Blue Badge parking bay(s) available.
    • There is not signage available to direct users to the Blue Badge parking bays.
    • There is/are 6 designated Blue Badge parking bay(s) within the car park.
    • The Blue Badge bay(s) markings are faded.
    • The dimensions of the designated Blue Badge parking bay(s) surveyed are 227cm x 495cm.
    • The Blue Badge parking bays have a marked zone to both sides and rear.
    • The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
  • Paying View
    • Parking charges apply after a limited time.
    • Free parking for all users is limited to 2 hours.
    • Payment signs are provided.
    • Payment signs are clearly presented.
    • Payment signs are located around the edges of the car park.
    • Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
    • Payment for parking charges is made over the phone and via an app/online.
    • To see the parking charges please click here (opens new tab).
    • To pay please visit www.paybyphone.co.uk or call 0330 400 7275.
      Please quote the location number 2426.
      Payment can also be made at WHSmith.
  • Access from the Car Park View
    • Pedestrian walkways are not available in the car park.
    • The nearest designated Blue Badge parking bay is approximately 7m from the entrance.
    • There are level changes with no dropped kerbs from the Blue Badge bay(s) to the building.
    • The entrance is clearly visible from the Blue Badge parking bay(s).

Electric Vehicle Charging Points (Gridserve)

  • Standard Electric Vehicle Charging Point(s) View
    • There is a/are electric vehicle charging point(s) available.
    • The provider of the charging point(s) is Gridserve.
    • Rapid charging is available.
    • The electric vehicle charging point(s) is/are located at the front right of the car park.
    • Staff are not able to provide assistance with the electric vehicle charging points.
    • There is/are 3 electric vehicle charging point(s).
    • The electric vehicle charging bay(s) is/are clearly marked and signposted.
    • The dimensions of the electric vehicle charging bay(s) surveyed are 241cm x 392cm.
    • The charging point(s) is/are located to the front as you approach the bay(s).
    • An app is required to use the charging point(s).
    • Parking charges apply for all users (including Blue Badge holders).
    • Charging for all users is limited to 45 minutes.
    • Payment signs are not provided.
    • Payment for charging is made via an app/online.
    • There are 2 different types of charging points.
      The lowest controls on the lower charging point are at a height of 120cm and the highest controls are at a height of 129cm.
      The lowest controls on the higher charging point are at a height of 140cm and the highest controls are at a height of 155cm.
      The lowest nozzle on the lower charging point is at a height of 88cm and the highest nozzle is at a height of 115cm.
      The lowest nozzle on the higher charging point is at a height of 112cm and the highest nozzle is at a height of 123cm.
      The highest charging point can also be paid for using tap and pay (contactless payment).
    • For more information and a guide to electric vehicle charging please click here.
  • Blue Badge Electric Vehicle Charging Point(s) View
    • There is not a/are not designated electric vehicle charging point(s) available for Blue Badge holders.

Link Bridge

  • Access and Circulation View
    • The link bridge is internal.
    • There is stepped access to the bridge.
    • There is step-free access along the bridge.
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is high colour contrast between the walls and floor in all areas.
    • The lighting levels are moderate to good.
  • Signage View
    • Wayfinding signage is not provided.

Stairs (Link Bridge)

  • The stairs are located to the rear right of the building as you enter.
  • All levels are accessible by these stairs.
  • There are 16 steps between levels.
  • The height of the steps are not between the recommended 15cm and 18cm.
  • The height of the steps are 20cm.
  • The depth of the steps are not between the recommended 30cm and 45cm.
  • The depth of the steps are 29cm.
  • The steps are clearly marked.
  • There is a/are handrail(s) at the steps.
  • The steps have a handrail on both sides.
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • There is a landing.
  • Clear signs indicating the facilities/services are not provided on landings.
  • The lighting levels at the steps are moderate to good.

Outside Access

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'Welcome to moto'.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 179cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically (towards you).
    • The automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 85cm from floor level.
    • The door(s) is/are single width.
    • The width of the door opening is 132cm.
    • There is a/are hand sanitiser(s) in this area.
    • The height of the hand sanitiser(s) is/are 98cm.
  • Ramp/Slope View
    • The ramp/slope is located in front of the entrance.
    • The gradient of the ramp/slope is steep.
  • Comments View
    • After these sets of doors there are stairs which can be bypassed via a platform lift.

Lift (Platform Lift)

  • The lift is located ahead as you enter the building.
  • The lift is clearly visible from the entrance.
  • The lift is approximately 5m from the entrance.
  • The lift is a platform lift.
  • A member of staff does not need to be notified for use of the lift.
  • The platform lift accesses a small level change.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is not a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do not contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is high.
  • The colour contrast between the external lift control plate and the wall is medium.
  • The width of the door opening is 82cm.
  • The dimensions of the lift are 89cm x 135cm.
  • There are separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The internal controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing assistance emergency alarm system in the lift.
  • The lift does not have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.
  • There is a steep ramp (6 degrees) to access the lift on the lower level.
    The ramp is 110cm wide.

Step(s)

  • There is a/are step(s) located ahead as you enter the building.
  • The step(s) is/are used to access the main part of the building.
  • There is/are 5 step(s).
  • The step(s) is/are not clearly marked.
  • The height of the step(s) is/are not between 15cm and 18cm.
  • The height of the step(s) is/are 20cm.
  • The depth of the step(s) is/are not between 30cm and 45cm.
  • The depth of the steps are 28cm.
  • There is a/are handrail(s) at the step(s).
  • The handrail(s) is/are on both sides of the step(s).
  • Handrails are not at the recommended height (90cm-100cm).
  • Handrails do cover the flight of stairs throughout its length.
  • Handrails are easy to grip.
  • Handrails do not extend horizontally beyond the first and last steps.
  • The lighting levels at the step(s) are good.
  • There is a platform lift to overcome the step(s).

Getting Around

  • Access and Circulation View
    • There is step-free access throughout the building via lift(s).
    • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is high colour contrast between the walls and floor in the majority of walkways.
    • The lighting levels are varied.
    • Music is played everywhere.
    • The cash machine(s) is/are located on both sides of the walkway ahead as you enter, just before WHSmith and Lucky Coin.
    • The controls/screen heights of the cash machine(s) vary between 77cm and 120cm.
    • There are hand sanitisers in the building.
    • The height of the hand sanitiser(s) is/are 110cm.
  • Signage View
    • There is directional signage, signage for the shop(s)/restaurant(s), overhead written signage and overhead pictorial signage available.
    • The colour, design and typeface of signs is not consistent throughout the building.

Outside Access (External Seating Area)

  • Entrance View
    • This information is for the entrance located to the rear right of the building, just before the link bridge.
    • The entrance area/door is clearly signed.
    • This entrance is signed with 'External Seating Area'.
    • There is ramped/sloped access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically (away from you).
    • The main automatic door(s) is/are push pad or push button activated.
    • The push pad or push button is 100cm from floor level.
    • The door(s) is/are single width.
    • The width of the door opening is 108cm.
  • Ramp/Slope View
    • The ramp/slope is located to the left beyond the entrance.
    • The gradient of the ramp/slope is steep.
    • The ramp/slope is permanent.
    • There is a level landing at the top of the ramp/slope.
    • There is not a/are not handrail(s) at the ramp.

Seating Area (External Seating Area)

  • The seating area is located to the rear right of the building.
  • There is ramped/sloped access to the seating area.
  • There is sufficient space for a wheelchair user to use the seating area.
  • In this area there are tables and chairs with armrests available.
  • Chairs are not permanently fixed to the floor.
  • Tables are not permanently fixed to the floor.
  • The standard height for the underside of tables is 71cm.
  • The surface height of the tables is 73cm.

Toilet with Adaptations (Left Hand Transfer)

  • Accessible toilet facilities are available.
  • Location and Access View
    • This accessible toilet is located on the right hand side of the walkway as you exit the platform lift.
    • This accessible toilet is approximately 15m from the platform lift.
    • There is step-free access into the accessible toilet, via lift.
    • This is a shared toilet.
    • A key is required for the accessible toilet.
    • The key is a radar key.
    • The key can be obtained from WHSmith.
    • There is pictorial and written text signage on or near the toilet door.
    • The signage says 'Disabled Toilets - Not Every Disability Is Visible Accessible Toilet'.
    • The contrast between the external door(s) and wall(s) is low.
    • The door(s) open(s) outwards.
    • The door(s) may be difficult to open.
    • The door is locked by a locking handle.
    • The width of the accessible toilet opening is 83cm.
    • The contrast between the internal door(s) and wall(s) is low.
    • The door does not have a horizontal grab rail.
  • Toilet Features View
    • The dimensions of the accessible toilet are 137cm x 213cm.
    • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
    • The lighting levels are good.
    • The lighting is permanent.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the left.
    • The lateral transfer space is 62cm.
    • The transfer space is obstructed by a waste disposal bin.
    • There is a flush, however it is not on the transfer side.
    • There is not a spatula type lever flush.
    • There is a lever flush.
    • There is a dropdown rail on the transfer side.
    • The contrast between the dropdown rail(s) and wall is low.
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • The contrast between the wall-mounted grab rail(s) and wall is low.
    • The contrast between the walls and floor is high.
    • There is an emergency pull cord alarm.
    • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • There is not a red flashing fire alarm beacon within the toilet.
    • Disposal facilities are available in the toilet.
    • There is a/are sanitary and nappy/incontinence items bin disposal units.
    • There is not a/are not coat hook(s).
  • Additional Fixtures View
    • There is a mirror.
    • The mirror is placed at a lower level or at an angle for ease of use.
    • There is not a colostomy bag shelf next to the toilet.
    • The toilet has a fixed horizontal rail without a padded backrest.
    • The height of the toilet seat above floor level is 43cm.
    • The toilet seat contrast is low.
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 104cm.
    • The contrast between the toilet roll holder and the wall is high.
    • There is a wash basin.
    • The wash basin and tap(s) can be reached from seated on the toilet.
    • The wash basin is not placed higher than 74cm (2ft 5in).
    • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
    • The contrast between the wash basin wall-mounted grab rail(s) and wall is low.
    • The wash basin tap type is lever.
    • There is a wall fixed soap dispenser.
    • The wall fixed soap dispenser can be reached from seated on the toilet.
    • The height of the wall fixed soap dispenser is 103cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer is not placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 90cm.
    • The contrast between the hand dryer and the wall is good.
    • There is not a hand sanitiser.
  • Comments View
    • There is a flip down toddler seat at a height of 66cm.
    • There are 2 sets of doors to access the toilet.
    • The door to access the corridor leading to the toilets opens away from you (push) and requires a radar key to open.
    • The door may be difficult to open, is single, and is 84cm wide.

Standard Toilet(s)

  • Toilet Facilities View
    • The female toilet is located to the rear right of the building as you enter.
    • There is step-free access into the toilet(s).
    • The toilet(s) is/are approximately 55m from the entrance.
    • There is pictorial signage on or near the toilet entrance.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 90cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are good.
    • The lighting is permanent.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 130cm.
  • Toilet Facilities 2 View
    • The male toilet is located to the rear right of the building as you enter.
    • There is step-free access into the toilet(s).
    • The toilet(s) is/are approximately 50m from the entrance.
    • There is pictorial signage on or near the toilet entrance.
    • An ambulant toilet cubicle is not available.
    • The height of the wash basin(s) is 89cm.
    • The wash basin(s) tap type is sensor.
    • Lighting levels are good.
    • The lighting is permanent.
    • There is a hand sanitiser.
    • The height of the hand sanitiser is 130cm.

Parent and Baby Room

  • The parent and baby room is located to the rear right of the building as you enter.
  • The parent and baby room is approximately 55m from the platform lift.
  • There is step-free access into the parent and baby room, via lift.
  • There is pictorial signage on or near the parent and baby room door.
  • The door(s) open(s) towards you (pull).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 69cm.
  • The contrast between the external door(s) and wall(s) is low.
  • The contrast between the internal door(s) and wall(s) is low.
  • The baby changing table is not set against the wall, permanently fixed at 75cm from the floor.
  • The baby changing table is not height adjustable.
  • The height of the baby changing table once extended is 93cm.
  • There are disposal facilities in the parent and baby room.
  • There is a wash basin in the parent and baby room.
  • The height of the wash basin is 82cm.
  • The wash basin tap type is sensor.
  • There is a/are chair(s) in the parent and baby room.
  • There is not a chair with armrests on both sides.
  • There is not a toilet in the parent and baby room.
  • There is not a red flashing fire alarm beacon within the room.
  • The lighting levels are good.
  • The lighting is permanent.
  • There is not a hand sanitiser.

Standard Shower (Female)

  • The shower facilities are located in the standard female toilets.
  • The shower facilities are approximately 60m from the platform lift.
  • There is step-free access to the shower facilities.
  • There is pictorial signage on or near the shower door.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) may be difficult to open.
  • The width of the door opening is 61cm.
  • The contrast between the external door(s) and wall(s) is low.
  • The contrast between the internal door(s) and wall(s) is low.
  • The lighting levels are good.
  • The lighting is permanent.
  • There is 1 deep (25cm) step into the shower, created by the shower tray.

Standard Shower (Male)

  • The shower facilities are located in the standard male toilets.
  • The shower facilities are approximately 55m from the entrance.
  • There is step-free access to the shower facilities.
  • There is pictorial and dementia friendly signage on or near the shower door.
  • The door(s) open(s) away from you (push).
  • The door(s) is/are single width.
  • The door(s) is/are easy to open.
  • The width of the door opening is 64cm.
  • The contrast between the external door(s) and wall(s) is low.
  • The contrast between the internal door(s) and wall(s) is low.
  • The lighting levels are good.
  • The lighting is activated by a sensor.
  • There is level access into the shower.

Emergency Evacuation Procedure

  • There is an audio alarm for emergencies.
  • Fire wardens/marshals are available on site.
  • There is a/are internal refuge point(s).
  • The internal refuge point(s) is/are located on the link bridge.
  • There is an Evac Chair available at the refuge point(s).
  • People exit the building using the fire exits or main entrance.
  • There is an external emergency meeting point.
  • The external emergency meeting point is located At the rear of the car park.