You are on Summary. Skip to the next section.

Summary

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• Getting Help and Assistance View
  • This motorway services is open 24 hours.
  • There is a member of staff available for help and assistance.
  • Help and assistance is available from WHSmith.
  • There is not a member of staff trained in British Sign Language.
  • British Sign Language interpreters cannot be provided on request.
  • Water bowls for assistance dogs are available.
  • The following mobility aids are available; wheelchairs.
  • To obtain mobility aids please contact WHSmith.
  • There is not a portable hearing assistance system.
  • There is a designated place of safety which can be used by people with dementia, autism or learning disabilities.
  • The meeting room can be used as a place of safety.
• Services Available View
  • The following services are available here; a hotel, a petrol station, electric car charging points, cash machines, free WiFi and conference/meeting room(s).
• Toilets and Changing Facilities Available View
  • The following facilities are available here; standard toilets, baby changing facilities, an accessible toilet and shower facilities.
  • For detailed information on the toilets available please click here (new tab).
  • The Virtual Access Guide below shows the route from the Blue Badge parking bays to the accessible toilet, please click the link below.
  • For a Virtual Route Guide to the toilet facilities please click here (new tab).
  • There is an assistance dog toilet or toileting area at the venue/nearby.
  • The assistance dog toilet or toileting area is located in the Pets Area at the front left of the car park.
• Shops View
  • The following shops are available here; M&S Simply Food and WHSmith.
  • For the WHSmith - M62 - Birch Services - Eastbound - Moto AccessAble Access Guide please click here (new tab).
• Catering Facilities View
  • The following catering facilities are available here; Burger King, Costa and Greggs.
  • For the Burger King - M62 - Birch Services - Eastbound - Moto AccessAble Access Guide please click here (new tab).
  • For the Costa - M62 - Birch Services - Eastbound - Moto AccessAble Access Guide please click here (new tab).
  • For the Greggs - M62 - Birch Services - Eastbound - Moto AccessAble Access Guide please click here (new tab).
• Hotels View
  • The following hotels are available here; Travelodge.
• Adjoining Motorway Services View
  • There is an adjoining motorway services building which can be accessed via an internal bridge.
  • The following services are available at the adjoining motorway services; accommodation, a petrol station, electric car charging points, cash machines and free WiFi.
  • The following facilities are available at the adjoining motorway services; an accessible toilet, standard toilets, baby changing facilities and shower facilities.
  • For the M62 - Birch Services - Westbound - Moto AccessAble Access Guide please click here (new tab).

You are on Getting Here. Skip to the next section.

Getting Here

• The eastbound services are located directly off the M62 between junctions 18 and 19.
• There is signage along the motorway indicating the distance to the services.
• The main car park has 6 Blue Badge parking bays, 2 electric charging points and a number of standard parking bays.
• Additional parking is available outside the hotel.
• Coach parking is available at the rear of the Travelodge Hotel.

You are on Petrol Station. Skip to the next section.

Petrol Station

• The following services/facilities are available at the petrol station; a cash machine.
• For detailed information on the petrol station please click here (new tab).

You are on Parking. Skip to the next section.

Parking

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• Parking View
  • The car park is located at the front of the building.
  • The car park type is open air/surface.
  • The car park does not have a height restriction barrier.
  • The car park surface is tarmac.
  • There is lighting in the car park.
  • Clearly marked/signposted parent and child parking bays are available.
  • All parking spaces are provided on a first come first served basis.
  • Additional parking is available outside the hotel.
• Blue Badge Parking View
  • There is a/are Blue Badge parking bay(s) available.
  • There is not signage available to direct users to the Blue Badge parking bays.
  • There is/are 6 designated Blue Badge parking bay(s) within the car park.
  • The Blue Badge bay(s) markings are faded.
  • The dimensions of the designated Blue Badge parking bay(s) surveyed are 227cm x 495cm.
  • The Blue Badge parking bays have a marked zone to both sides and rear.
  • The marked zones around the Blue Badge parking bay(s) have at least the recommended width of 120cm.
• Paying View
  • Parking charges apply after a limited time.
  • Free parking for all users is limited to 2 hours.
  • Payment signs are provided.
  • Payment signs are clearly presented.
  • Payment signs are located around the edges of the car park.
  • Payment term signs do not make it clear if parking charges apply to Blue Badge holders.
  • Payment for parking charges is made over the phone and via an app/online.
  • To see the parking charges please click here (opens new tab).
  • To pay please visit www.paybyphone.co.uk or call 0330 400 7275.
    Please quote the location number 2426.
    Payment can also be made at WHSmith.
• Access from the Car Park View
  • Pedestrian walkways are not available in the car park.
  • The nearest designated Blue Badge parking bay is approximately 7m from the entrance.
  • There are level changes with no dropped kerbs from the Blue Badge bay(s) to the building.
  • The entrance is clearly visible from the Blue Badge parking bay(s).

You are on Electric Vehicle Charging Points (Gridserve). Skip to the next section.

Electric Vehicle Charging Points (Gridserve)

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• Standard Electric Vehicle Charging Point(s) View
  • There is a/are electric vehicle charging point(s) available.
  • The provider of the charging point(s) is Gridserve.
  • Rapid charging is available.
  • The electric vehicle charging point(s) is/are located at the front right of the car park.
  • Staff are not able to provide assistance with the electric vehicle charging points.
  • There is/are 3 electric vehicle charging point(s).
  • The electric vehicle charging bay(s) is/are clearly marked and signposted.
  • The dimensions of the electric vehicle charging bay(s) surveyed are 241cm x 392cm.
  • The charging point(s) is/are located to the front as you approach the bay(s).
  • An app is required to use the charging point(s).
  • Parking charges apply for all users (including Blue Badge holders).
  • Charging for all users is limited to 45 minutes.
  • Payment signs are not provided.
  • Payment for charging is made via an app/online.
  • There are 2 different types of charging points.
    The lowest controls on the lower charging point are at a height of 120cm and the highest controls are at a height of 129cm.
    The lowest controls on the higher charging point are at a height of 140cm and the highest controls are at a height of 155cm.
    The lowest nozzle on the lower charging point is at a height of 88cm and the highest nozzle is at a height of 115cm.
    The lowest nozzle on the higher charging point is at a height of 112cm and the highest nozzle is at a height of 123cm.
    The highest charging point can also be paid for using tap and pay (contactless payment).
  • For more information and a guide to electric vehicle charging please click here.
• Blue Badge Electric Vehicle Charging Point(s) View
  • There is not a/are not designated electric vehicle charging point(s) available for Blue Badge holders.

You are on Link Bridge. Skip to the next section.

Link Bridge

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• Access and Circulation View
  • The link bridge is internal.
  • There is stepped access to the bridge.
  • There is step-free access along the bridge.
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is good colour contrast between the walls and floor in all areas.
  • The lighting levels are moderate to good.
• Signage View
  • Wayfinding signage is not provided.

You are on Stairs (Link Bridge). Skip to the next section.

Stairs (Link Bridge)

• The stairs are located to the rear right of the building as you enter.
• All levels are accessible by these stairs.
• There are 16 steps between levels.
• The height of the steps are not between the recommended 15cm and 18cm.
• The height of the steps are 20cm.
• The depth of the steps are not between the recommended 30cm and 45cm.
• The depth of the steps are 29cm.
• The steps are clearly marked.
• There is a/are handrail(s) at the steps.
• The steps have a handrail on both sides.
• Handrails are not at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• There is a landing.
• Clear signs indicating the facilities/services are not provided on landings.
• The lighting levels at the steps are moderate to good.

You are on Outside Access. Skip to the next section.

Outside Access

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• Entrance View
  • This information is for the entrance located at the front of the building.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'Welcome to moto'.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • There is a dark mat or floor marking at this entrance area which may look like a hole to some people.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically.
  • The door(s) is/are double width.
  • The width of the door opening is 179cm.
  • There is a second set of doors.
  • The door(s) open(s) automatically (towards you).
  • The automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 85cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 132cm.
  • There is a/are hand sanitiser(s) in this area.
  • The height of the hand sanitiser(s) is/are 98cm.
• Ramp/Slope View
  • The ramp/slope is located in front of the entrance.
  • The gradient of the ramp/slope is steep.
• Comments View
  • After these sets of doors there are stairs which can be bypassed via a platform lift.

You are on Lift (Platform Lift). Skip to the next section.

Lift (Platform Lift)

• The lift is located ahead as you enter the building.
• The lift is clearly visible from the entrance.
• The lift is approximately 5m from the entrance.
• The lift is a platform lift.
• A member of staff does not need to be notified for use of the lift.
• The platform lift accesses a small level change.
• Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
• There is not a clear level manoeuvring space of 150cm × 150cm in front of the lift.
• Lift doors do not contrast visually with lift lobby walls.
• The external controls for the lift are within 90cm - 110cm from the floor.
• The colour contrast between the external lift controls and the control plate is good.
• The colour contrast between the external lift control plate and the wall is fair.
• The width of the door opening is 82cm.
• The dimensions of the lift are 89cm x 135cm.
• There are separate entry and exit doors in the lift.
• There is not a mirror to aid reversing out of the lift.
• There is not a list of floor services available within the lift.
• The lift does have a visual floor indicator.
• The lift does not have an audible announcer.
• The internal controls for the lift are within 90cm - 120cm from the floor.
• There is not a hearing assistance emergency alarm system in the lift.
• The lift does not have Braille markings.
• The lift does have tactile markings.
• The lighting levels in the lift are good.
• There is a steep ramp (6 degrees) to access the lift on the lower level.
  The ramp is 110cm wide.

You are on Step(s). Skip to the next section.

Step(s)

• There is a/are step(s) located ahead as you enter the building.
• The step(s) is/are used to access the main part of the building.
• There is/are 5 step(s).
• The step(s) is/are not clearly marked.
• The height of the step(s) is/are not between 15cm and 18cm.
• The height of the step(s) is/are 20cm.
• The depth of the step(s) is/are not between 30cm and 45cm.
• The depth of the steps are 28cm.
• There is a/are handrail(s) at the step(s).
• The handrail(s) is/are on both sides of the step(s).
• Handrails are not at the recommended height (90cm-100cm).
• Handrails do cover the flight of stairs throughout its length.
• Handrails are easy to grip.
• Handrails do not extend horizontally beyond the first and last steps.
• The lighting levels at the step(s) are good.
• There is a platform lift to overcome the step(s).

You are on Getting Around. Skip to the next section.

Getting Around

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• Access and Circulation View
  • There is step-free access throughout the building via lift(s).
  • There is flooring which is shiny and could cause issues with glare or look slippery to some people.
  • There is flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
  • There is good colour contrast between the walls and floor in the majority of walkways.
  • The lighting levels are varied.
  • Music is played everywhere.
  • The cash machine(s) is/are located on both sides of the walkway ahead as you enter, just before WHSmith and Lucky Coin.
  • The controls/screen heights of the cash machine(s) vary between 77cm and 120cm.
  • There are hand sanitisers in the building.
  • The height of the hand sanitiser(s) is/are 110cm.
• Signage View
  • There is directional signage, signage for the shop(s)/restaurant(s), overhead written signage and overhead pictorial signage available.
  • The colour, design and typeface of signs is not consistent throughout the building.

You are on Outside Access (External Seating Area). Skip to the next section.

Outside Access (External Seating Area)

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• Entrance View
  • This information is for the entrance located to the rear right of the building, just before the link bridge.
  • The entrance area/door is clearly signed.
  • This entrance is signed with 'External Seating Area'.
  • There is ramped/sloped access at this entrance.
  • There is not a canopy or recess which provides weather protection at this entrance.
  • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
  • The main door(s) open(s) automatically (away from you).
  • The main automatic door(s) is/are push pad or push button activated.
  • The push pad or push button is 100cm from floor level.
  • The door(s) is/are single width.
  • The width of the door opening is 108cm.
• Ramp/Slope View
  • The ramp/slope is located to the left beyond the entrance.
  • The gradient of the ramp/slope is steep.
  • The ramp/slope is permanent.
  • There is a level landing at the top of the ramp/slope.
  • There is not a/are not handrail(s) at the ramp.

You are on Seating Area (External Seating Area). Skip to the next section.

Seating Area (External Seating Area)

• The seating area is located to the rear right of the building.
• There is ramped/sloped access to the seating area.
• There is sufficient space for a wheelchair user to use the seating area.
• In this area there are tables and chairs with armrests available.
• Chairs are not permanently fixed to the floor.
• Tables are not permanently fixed to the floor.
• The standard height for the underside of tables is 71cm.
• The surface height of the tables is 73cm.

You are on Accessible Toilet (Left Hand Transfer). Skip to the next section.

Accessible Toilet (Left Hand Transfer)

• Accessible toilet facilities are available.

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• Location and Access View
  • This accessible toilet is located on the right hand side of the walkway as you exit the platform lift.
  • This accessible toilet is approximately 15m from the platform lift.
  • There is step-free access into the accessible toilet, via lift.
  • This is a shared toilet.
  • A key is required for the accessible toilet.
  • The key is a radar key.
  • The key can be obtained from WHSmith.
  • There is pictorial and written text signage on or near the toilet door.
  • The signage says 'Disabled Toilets - Not Every Disability Is Visible Accessible Toilet'.
  • The contrast between the external door(s) and wall(s) is poor.
  • The door(s) open(s) outwards.
  • The door(s) may be difficult to open.
  • The door is locked by a locking handle.
  • The width of the accessible toilet opening is 83cm.
  • The contrast between the internal door(s) and wall(s) is poor.
  • The door does not have a horizontal grab rail.
• Toilet Features View
  • The dimensions of the accessible toilet are 137cm x 213cm.
  • The accessible toilet does not have an unobstructed minimum turning space of 150cm x 150cm.
  • The lighting levels are good.
  • The lighting is permanent.
  • There is a lateral transfer space.
  • As you face the toilet pan the transfer space is on the left.
  • The lateral transfer space is 62cm.
  • The transfer space is obstructed by a waste disposal bin.
  • There is a flush, however it is not on the transfer side.
  • There is not a spatula type lever flush.
  • There is a lever flush.
  • There is a dropdown rail on the transfer side.
  • The contrast between the dropdown rail(s) and wall is poor.
  • There is a/are wall-mounted grab rail(s) available.
  • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
  • There is a vertical wall-mounted grab rail on the transfer side.
  • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
  • The contrast between the wall-mounted grab rail(s) and wall is poor.
  • The contrast between the walls and floor is good.
  • There is an emergency pull cord alarm.
  • The emergency pull cord alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
  • There is not a red flashing fire alarm beacon within the toilet.
  • Disposal facilities are available in the toilet.
  • There is a/are sanitary and nappy/incontinence items bin disposal units.
  • There is not a/are not coat hook(s).
• Additional Fixtures View
  • There is a mirror.
  • The mirror is placed at a lower level or at an angle for ease of use.
  • There is not a colostomy bag shelf next to the toilet.
  • The toilet has a fixed horizontal rail without a padded backrest.
  • The height of the toilet seat above floor level is 43cm.
  • The toilet seat contrast is poor.
  • There is a toilet roll holder.
  • The toilet roll holder can be reached from seated on the toilet.
  • The toilet roll holder is placed higher than 100cm (3ft 3in).
  • The height of the toilet roll holder is 104cm.
  • The contrast between the toilet roll holder and the wall is good.
  • There is a wash basin.
  • The wash basin and tap(s) can be reached from seated on the toilet.
  • The wash basin is not placed higher than 74cm (2ft 5in).
  • There is a vertical wall-mounted grab rail on the left hand side of the wash basin.
  • The contrast between the wash basin wall-mounted grab rail(s) and wall is poor.
  • The wash basin tap type is lever.
  • There is a wall fixed soap dispenser.
  • The wall fixed soap dispenser can be reached from seated on the toilet.
  • The height of the wall fixed soap dispenser is 103cm.
  • There is not a towel dispenser.
  • There is a hand dryer.
  • The hand dryer is not placed higher than 100cm (3ft 3in).
  • The height of the hand dryer is 90cm.
  • The contrast between the hand dryer and the wall is good.
  • There is not a hand sanitiser.
• Comments View
  • There is a flip down toddler seat at a height of 66cm.
    
  • There are 2 sets of doors to access the toilet.
  • The door to access the corridor leading to the toilets opens away from you (push) and requires a radar key to open.
  • The door may be difficult to open, is single, and is 84cm wide.

You are on Standard Toilet(s). Skip to the next section.

Standard Toilet(s)

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• Toilet Facilities View
  • The female toilet is located to the rear right of the building as you enter.
  • There is step-free access into the toilet(s).
  • The toilet(s) is/are approximately 55m from the entrance.
  • There is pictorial signage on or near the toilet entrance.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 90cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are good.
  • The lighting is permanent.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 130cm.
• Toilet Facilities 2 View
  • The male toilet is located to the rear right of the building as you enter.
  • There is step-free access into the toilet(s).
  • The toilet(s) is/are approximately 50m from the entrance.
  • There is pictorial signage on or near the toilet entrance.
  • An ambulant toilet cubicle is not available.
  • The height of the wash basin(s) is 89cm.
  • The wash basin(s) tap type is sensor.
  • Lighting levels are good.
  • The lighting is permanent.
  • There is a hand sanitiser.
  • The height of the hand sanitiser is 130cm.

You are on Parent and Baby Room. Skip to the next section.

Parent and Baby Room

• The parent and baby room is located to the rear right of the building as you enter.
• The parent and baby room is approximately 55m from the platform lift.
• There is step-free access into the parent and baby room, via lift.
• There is pictorial signage on or near the parent and baby room door.
• The door(s) open(s) towards you (pull).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 69cm.
• The contrast between the external door(s) and wall(s) is poor.
• The contrast between the internal door(s) and wall(s) is poor.
• The baby changing table is not set against the wall, permanently fixed at 75cm from the floor.
• The baby changing table is not height adjustable.
• The height of the baby changing table once extended is 93cm.
• There are disposal facilities in the parent and baby room.
• There is a wash basin in the parent and baby room.
• The height of the wash basin is 82cm.
• The wash basin tap type is sensor.
• There is a/are chair(s) in the parent and baby room.
• There is not a chair with armrests on both sides.
• There is not a toilet in the parent and baby room.
• There is not a red flashing fire alarm beacon within the room.
• The lighting levels are good.
• The lighting is permanent.
• There is not a hand sanitiser.

You are on Standard Shower (Female). Skip to the next section.

Standard Shower (Female)

• The shower facilities are located in the standard female toilets.
• The shower facilities are approximately 60m from the platform lift.
• There is step-free access to the shower facilities.
• There is pictorial signage on or near the shower door.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) may be difficult to open.
• The width of the door opening is 61cm.
• The contrast between the external door(s) and wall(s) is poor.
• The contrast between the internal door(s) and wall(s) is poor.
• The lighting levels are good.
• The lighting is permanent.
• There is 1 deep (25cm) step into the shower, created by the shower tray.

You are on Standard Shower (Male). Skip to the next section.

Standard Shower (Male)

• The shower facilities are located in the standard male toilets.
• The shower facilities are approximately 55m from the entrance.
• There is step-free access to the shower facilities.
• There is pictorial and dementia friendly signage on or near the shower door.
• The door(s) open(s) away from you (push).
• The door(s) is/are single width.
• The door(s) is/are easy to open.
• The width of the door opening is 64cm.
• The contrast between the external door(s) and wall(s) is poor.
• The contrast between the internal door(s) and wall(s) is poor.
• The lighting levels are good.
• The lighting is activated by a sensor.
• There is level access into the shower.

You are on Emergency Evacuation Procedure. Skip to the next section.

Emergency Evacuation Procedure

• There is an audio alarm for emergencies.
• Fire wardens/marshals are available on site.
• There is a/are internal refuge point(s).
• The internal refuge point(s) is/are located on the link bridge.
• There is an Evac Chair available at the refuge point(s).
• People exit the building using the fire exits or main entrance.
• There is an external emergency meeting point.
• The external emergency meeting point is located At the rear of the car park.