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National Museum of Rural Life - Museum First Floor

Wester Kittochside, Philipshill Road, East Kilbride, G76 9HR

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Access Guide

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Introduction

Getting Here

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • There is a member of staff trained in British Sign Language.
  • Staff do not receive deaf awareness training.
  • The alternative formats documents can be provided in include; Braille on request and large print on request.
  • There is an assistance dog toilet or toileting area at the venue/near by.
  • The assistance dog toilet or toileting area is located to the rear of the main building.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs.
  • To obtain mobility aids please contact a member of staff.

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located at the front of the building.
    • The entrance area/door is clearly signed.
    • There is ramped/sloped access at this entrance.
    • There is a canopy or recess which provides weather protection at this entrance.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 123cm.
    • There is a second set of doors.
    • The door(s) open(s) automatically.
    • The door(s) is/are double width.
    • The width of the door opening is 123cm.
  • Ramp/Slope View
    • The ramp/slope is located on the path leading to the entrance.
    • The gradient of the ramp/slope is slight.

Reception

  • Reception View
    • The reception point is located to the left as you enter.
    • The reception point is approximately 14m (15yd 11in) from the main entrance.
    • The reception area/desk is clearly visible from the lift.
    • There is step free access to the reception point.
    • There is a clear unobstructed route to the reception point.
    • There are no windows, TVs, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read.
    • The reception counter is not placed in front of a background which is patterned.
    • The lighting levels at the reception point are good.
    • The height of the reception counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The lowered section of the counter is at the recommended height of 76cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is a clear knee recess beneath the lowered section of the counter.
    • The clear knee recess has the recommended dimensions of 70cm (height) x 50cm (depth).
    • The counter is staffed.
    • Clipboards can be provided to anyone who is unable to use the desk.
    • There is a hearing assistance system at the reception point.
    • The type of system is a portable loop.
    • The hearing assistance system is not signed.
    • Staff are trained to use the system.
    • Signs and universally accepted symbols or pictograms, indicating lifts, stairs, WCs, circulation routes and other parts of the building are not provided in the reception area.
    • The type of flooring in the reception area is tiles.
  • Reception Waiting Area View
    • There is a waiting area close to the reception point.
    • Access to the waiting area is unobstructed.
    • There is bench seating only.
    • There is sufficient space for a wheelchair user to use the waiting area.
  • Comments View
    • There are portable touchscreens available instead of the fixed screen.

Counter (Gift Shop)

  • Counter View
    • The counter is located in the shop, to the right of reception.
    • The counter is approximately 23m (25yd 6in) from the main entrance.
    • Clear signage for the counter is visible from the entrance.
    • There is step free access to the counter.
    • There is a clear unobstructed route to the counter.
    • There are no windows, TVs, glazed screens or mirrors behind the counter which could adversely affect the ability of someone to lip read.
    • The counter is not placed in front of a background which is patterned.
    • The lighting levels at the counter are good.
    • The height of the counter is high (110cm+).
    • There is sufficient space to write or sign documents on the counter.
    • There is a lowered section of the counter.
    • The lowered section of the counter is at the recommended height of 76cm.
    • There is sufficient space to write or sign documents on the lowered section of the counter.
    • There is a clear knee recess beneath the lowered section of the counter.
    • The clear knee recess has the recommended dimensions of 70cm (height) x 50cm (depth).
    • The counter is staffed.
    • Clipboards can be provided to anyone who is unable to use the counter.
    • There is a hearing assistance system at the counter.
    • The type of system is a portable loop.
    • The hearing assistance system is not signed.
    • Staff are trained to use the system.
    • The type of flooring in this area is carpet.

Getting Around

  • Access View
    • There is step free access throughout the building.
    • There is a slight slope, with a handrail on the right going up, for access to further exhibits and the ground floor.
    • The ramp leads all the way round the building down to the ground floor. It can be used to bypass the stairs and lift.
  • Circulation View
    • There are not doors in corridors/walkways which have to be opened manually.
    • The type of flooring in corridors/walkways is tiles and concrete.
    • There is some flooring in corridors/walkways which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • Handrails with a rounded or oval profile are provided in some corridors/walkways.
    • There is good colour contrast between the walls and floor in all areas.
    • There is a mixture of seating with and without armrests at regular intervals.
    • The lighting levels are good.
    • Lighting levels of at least 100 lux at floor level, were recorded in all corridors surveyed.
    • Access to other floors/levels is via stairs and lift.
  • Signage View
    • Wayfinding signage is provided.
    • The colour, design and typeface of signs is consistent throughout the building.
  • Audio View
    • This venue does play background music in public areas.
    • Music is played in the cafe.
    • There is a hearing assistance system in the public areas of the building.
    • The system is a portable loop.
    • The hearing loop is located at reception.

Attraction / Exhibit (Picture Gallery)

  • Entrance / Opening View
    • There is a single, heavy, manual door with an opening width of 75cm+ for access to this area/attraction.
    • The entrance/opening is clearly signed.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is step free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is level access throughout this area.
    • Clear directional signage is provided in this area.
    • During busy periods this area can become congested.
    • The type of flooring in this area is concrete.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are provided in some areas.
    • This area does not play background music/sound.
    • There is some flash photography within this area.
    • There are not resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in information board format.
    • All exhibits can be audio described.
    • Exhibits are audio described in person.
    • There are no exhibits which start from the floor level.
    • This gallery is located on the glass fronted balcony above the ground floor. There is a floor rail beneath the pictures on the wall.
  • Colour Contrast and Lighting View
    • There is a poor colour contrast between the walls and the floor in this area.
    • The lighting levels in this area are good.
  • Exit View
    • Visitors can exit via a separate set of doors/opening.
    • The exit is not clearly signed internally.
    • There are no doors, however there is an open width of 75cm+ when exiting this area/attraction.
    • The exit is step free.
  • Comments View
    • There is a balcony at the opposite side which provides access to this area via the next area (Study Store) without using doors.

Attraction / Exhibit (Study Store)

  • Entrance / Opening View
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • The entrance/opening is clearly signed.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • There is step free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is level access throughout this area.
    • Clear directional signage is provided in this area.
    • During busy periods this area can become congested.
    • The type of flooring in this area is concrete.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in this area.
    • This area does not play background music/sound.
    • There is some flash photography within this area.
    • There are resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in information board format.
    • All exhibits can be audio described.
    • Exhibits are audio described in person.
    • There are no exhibits which start from the floor level.
  • Colour Contrast and Lighting View
    • There is a good colour contrast between the walls and the floor in this area.
    • The lighting levels in this area are good.
  • Exit View
    • Visitors can exit via a separate set of doors/opening.
    • The exit is clearly signed internally.
    • There are no doors, however there is an open width of 75cm+ when exiting this area/attraction.
    • The exit is step free.

Attraction / Exhibit (Special Exhibition - Garden Detectives)

  • Entrance / Opening View
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • The entrance/opening is clearly signed.
    • The entrance door(s) does/do contrast visually with its immediate surroundings.
    • There is step free access at this entrance/opening.
  • Attraction / Exhibit View
    • There is level access throughout this area.
    • Clear directional signage is not provided in this area.
    • During busy periods this area can become congested.
    • The type of flooring in this area is wood.
    • Handrails with a rounded or oval profile are not provided in this area.
    • This area does play background music/sound.
    • There is some flash photography within this area.
    • There are resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in information board format.
    • All exhibits can be audio described.
    • Exhibits are audio described in person.
    • There are some exhibits which start from the floor level.
    • The distance between the lowest exhibit and the floor is 5cm.
  • Colour Contrast and Lighting View
    • There is a good colour contrast between some walls and the floor in this area.
    • The lighting levels in this area are good.
  • Exit View
    • Visitors exit via the entrance/opening.
    • The exit is not clearly signed internally.

Attraction / Exhibit (Land Gallery)

  • Entrance / Opening View
    • There are no doors, however there is an open width of 75cm+ for access to this area/attraction.
    • The entrance/opening is clearly signed.
    • There is a slight permanent ramp, with a handrail on the right going up, for access to the lower exhibits.
  • Attraction / Exhibit View
    • There is level access throughout this area.
    • Clear directional signage is provided in this area.
    • During busy periods this area can become congested.
    • The type of flooring in this area is concrete.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are not provided in this area.
    • This area does not play background music/sound.
    • There is some flash photography within this area.
    • There are resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in information board format.
    • All exhibits can be audio described.
    • Exhibits are audio described in person.
    • There are some exhibits which start from the floor level.
    • The distance between the lowest exhibit and the floor is 1cm.
  • Colour Contrast and Lighting View
    • There is a good colour contrast between the walls and the floor in this area.
    • The lighting levels in this area are good.
  • Exit View
    • Visitors can exit via a separate set of doors/opening.
    • The exit is not clearly signed internally.
    • There are no doors, however there is an open width of 75cm+ when exiting this area/attraction.
    • The exit is stepped.
    • There is/are 3 clearly marked step(s), with handrails on both sides, when exiting.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are not between the recommended 30cm and 45cm.
  • Comments View
    • The main ramp throughout the building is used to bypass the exit steps from the entrance.
    • There are handrail on both sides of the ramp near the exit step.

Schools Lunch Area

  • There is a school lunch area located opposite the land gallery.
  • This area also has ramped access via the building corridors.
  • There are handrails on both sides of the ramps.
  • The height of the tables in this area are 70cm.
  • There is also a small exhibit in this area dedicated to bees.
  • There is a carpeted surface to the bees exhibit.

Eating and Drinking (Shielings Cafe)

  • The following information is for the cafe.
  • The cafe is located to the right as you enter.
  • There is step free access to the cafe.
  • Full table service is not available.
  • Food and/or drinks are ordered from the service counter.
  • Food and/or drinks can be brought to the table.
  • The height of the service counter is medium height (77cm - 109cm).
  • There is not a lowered section of the counter.
  • There is a counter/tray rail at a height of 85cm to allow a disabled person to manoeuvre a tray.
  • There is a hearing assistance system.
  • The system is a portable loop.
  • The hearing assistance system is not signed.
  • Staff are trained to use the system.
  • There is step free access within the cafe.
  • There is ample room for a wheelchair user to manoeuvre.
  • This area does play background music.
  • The type of flooring in this area is tiles and wood.
  • No tables are permanently fixed.
  • No chairs are permanently fixed.
  • No chairs have armrests on both sides.
  • The nearest table is approximately 5m from the entrance/opening.
  • The nearest table is approximately 4m from the till/counter.
  • The distance between the floor and the lowest table is 45cm.
  • The distance between the floor and the highest table is 72cm.
  • Plastic/takeaway cups are available.
  • Plastic/takeaway cutlery is available.
  • Drinking straws are available.
  • There are hand held menus, menu boards/signs and wall menus available.
  • Menus are not available in Braille.
  • Menus are available in large print.
  • Picture menus are not available.
  • Menus are clearly written.
  • Menus are presented in contrasting colours.
  • The type of food served here is hot and cold meals and snacks.
  • The lighting levels are good.
  • Comments View
    • There are additional seating areas just outside the cafe off the main entrance foyer.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located to the left as you enter, near reception.
    • The stairs are approximately 16m from the main entrance.
    • Signs indicating the location of the stairs are not available from the entrance.
    • The floors which are accessible by stairs are G and 1.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are between the recommended 15cm and 18cm.
    • The going of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on both sides.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are good.

Lift (Front)

  • There is a lift for public use.
  • The lift is located to the left as you enter, near reception.
  • The lift is approximately 19m (20yd 2ft) from the main entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G and 1.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is poor.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 88cm (2ft 11in).
  • The dimensions of the lift are 110cm x 130cm (3ft 7in x 4ft 3in).
  • There are no separate entry and exit doors in the lift.
  • There is a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Lift (Side)

  • There is a lift for public use.
  • The lift is located to the rear right as you enter.
  • Signs indicating the location of the lift are not available from the entrance.
  • The lift is approximately 50m (54yd 2ft) from the main entrance.
  • The lift is a standard lift.
  • A member of staff does not need to be notified for use of the lift.
  • The floors which are accessible by this lift are G and 1.
  • Clear signs indicating the facilities on each floor are not provided on lift lobby landings.
  • There is a clear level manoeuvring space of 150cm × 150cm in front of the lift.
  • Lift doors do contrast visually with lift lobby walls.
  • The external controls for the lift are within 90cm - 110cm from the floor.
  • The colour contrast between the external lift controls and the control plate is good.
  • The colour contrast between the external lift control plate and the wall is poor.
  • The clear door width is 109cm (3ft 7in).
  • The dimensions of the lift are 170cm x 182cm (5ft 7in x 5ft 12in).
  • There are no separate entry and exit doors in the lift.
  • There is not a mirror to aid reversing out of the lift.
  • There is not a list of floor services available within the lift.
  • The lift does have a visual floor indicator.
  • The lift does not have an audible announcer.
  • The controls for the lift are within 90cm - 120cm from the floor.
  • There is not a hearing loop system.
  • The lift does have Braille markings.
  • The lift does have tactile markings.
  • The lighting levels in the lift are good.

Accessible Toilet(s) (Museum - First Floor)

  • There is an/are accessible toilet(s) for public use.
  • Location and Access View
    • The accessible toilet surveyed is not for the sole use of disabled people.
    • This accessible toilet is located to the left as you enter, beyond the stairs.
    • This accessible toilet is approximately 23m (25yd 6in) from the main entrance.
    • There is step free access to the accessible toilet.
  • Features and Dimensions View
    • This is a shared toilet.
    • A key is not required for the accessible toilet.
    • There is pictorial signage on or near the toilet door.
    • The door opens by sliding.
    • The door is heavy.
    • The door is locked by a locking handle.
    • The width of the accessible toilet door is 84cm (2ft 9in).
    • The dimensions of the accessible toilet are 188cm x 216cm (6ft 2in x 7ft 1in).
    • The accessible toilet does have an unobstructed minimum turning space of 150cm x 150cm.
    • The toilet has a non slip floor.
    • There is a lateral transfer space.
    • As you face the toilet pan the transfer space is on the right.
    • The lateral transfer space is 130cm (4ft 3in).
    • There is a flush on the transfer side.
    • There is not a spatula type lever flush.
    • There is a dropdown rail on the transfer side.
    • There is an emergency alarm.
    • The emergency pull cord alarm is not fully functional.
    • The alarm was out of reach (higher than 10cm (4") from floor) when surveyed.
    • Disposal facilities are available in the toilet.
    • There is a/are non-infectious waste and general domestic waste disposal units.
    • There is not a/are not coat hook(s).
  • Position of Fixtures View
    • There is a/are wall-mounted grab rail(s) available.
    • As you face the toilet the wall-mounted grab rail(s) is/are on both sides.
    • There is a vertical wall-mounted grab rail on the transfer side.
    • There is a horizontal wall-mounted grab rail on the opposite side of the seat to the transfer space.
    • There is a mirror.
    • The mirror is not placed at a lower level or at an angle for ease of use.
    • There is not a shelf next to the toilet.
    • The toilet has a backrest and a cistern.
    • The height of the toilet seat above floor level is 48cm (1ft 7in).
    • There is a toilet roll holder.
    • The toilet roll holder can be reached from seated on the toilet.
    • The toilet roll holder is placed higher than 100cm (3ft 3in).
    • The height of the toilet roll holder is 110cm (3ft 7in).
    • There is a wash basin.
    • The wash basin can be reached from seated on the toilet.
    • The wash basin is placed higher than 74cm (2ft 5in).
    • The height of the wash basin is 76cm (2ft 6in).
    • There is a vertical wall-mounted grab rail on the right hand side of the wash basin.
    • The wash basin tap type is lever.
    • There is a mixer tap.
    • There is a soap dispenser.
    • The soap dispenser cannot be reached from seated on the toilet.
    • The height of the soap dispenser is 102cm.
    • There is not a towel dispenser.
    • There is a hand dryer.
    • The hand dryer can be reached from seated on the toilet.
    • The hand dryer is placed higher than 100cm (3ft 3in).
    • The height of the hand dryer is 113cm (3ft 8in).
  • Colour Contrast and Lighting View
    • The contrast between the external door and wall is poor.
    • The contrast between the internal door and wall is fair.
    • The contrast between the dropdown rail(s) and wall is poor.
    • The contrast between the wall-mounted grab rail(s) and wall is poor.
    • The toilet seat colour contrast is poor.
    • The contrast between the walls and floor is good.
    • The lighting levels are good.
  • Baby Changing Facilities View
    • Baby changing facilities are located within the accessible toilet.
    • The baby change table is not set against the wall, permanently fixed at 75cm from the floor.
    • The baby change table is not height adjustable.
    • The height of the baby change table once extended is 88cm (2ft 11in).

Standard Toilet(s) (Museum - First Floor)

  • Standard toilet facilities are available.
  • Access to Standard Female and Male Toilet(s) View
    • The female and male toilet facilities that were surveyed are located to the left as you enter.
    • The female and male toilets are approximately 24m (26yd 9in) from the main entrance.
    • There is step free access to the female and male toilet(s).
    • There is pictorial signage on or near the toilet door.
    • An ambulant toilet with wall-mounted grab rails is not available.
    • The wash basin tap type is twist/turn.
    • Lighting levels are good.

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