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National Museum of Rural Life - Farmhouse

Wester Kittochside, Philipshill Road, East Kilbride, G76 9HR

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Access Guide

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COVID-19 Information

  • The information in this section was taken in November 2021.
  • Some buildings may have limited access though many have now re-opened. The Stables remain closed.
  • There have been no changes to the parking.
  • There is a member of the team greeting visitors outside the Farm on arrival, and an additional member of the team at the Farm Steading and/or Courtyard.
  • There is hand sanitiser available at the entrance.
  • The hand sanitisers are free standing.
  • Hand sanitising stations have been installed at entrances and exit points, at the toilets, within the Tools Gallery, in the Picnic Field and in the Farm Steading.
  • The capacity has been reduced to accommodate social distancing. The online booking system controls the capacity with a set number of tickets being available for each hourly arrival time slot.
  • Tensa barriers are situated in certain areas to restrict access or promote an alternative route.
  • The footpath to the Farm follows mostly a one way route. Visitors with mobility issues are allowed to drive to the Farm when capacity allows. See access map here.
  • General signage, directional signage and floor markings have been added throughout.
  • There are protective clear screens located at desks/counters.
  • Protective screens have been added in the Shop, in the Café and at the Ticket Desk.
  • Face masks/coverings must be worn indoors at all times unless exempt.
  • Additional Information
    - Tickets should be purchased in advance via the website at which point contact details will be recorded and stored securely for 21 days after the visit.
    - Contact details are required for at least one member of the party.
    - Contactless card transactions are preferred on site.
    - Assistance dogs are still permitted on site but must be kept on a lead.
  • The venue is certified with the 'We’re Good To Go’ COVID-19 industry standard.
  • For more information on the 'We're Good to Go' Industry Standard please click here.
  • For more information about the measures in place for Covid-19 please click here (new tab) .
  • To see a video of the COVID-19 measures that are in place please click here.

Summary

Getting Here

Getting Help and Assistance

  • There is a member of staff available for help and assistance.
  • Staff receive disability awareness/equality training.
  • There is a member of staff trained in British Sign Language.
  • Staff do not receive deaf awareness training.
  • The alternative formats documents can be provided in include; Braille on request and large print on request.
  • There is an assistance dog toilet or toileting area at the venue/near by.
  • The assistance dog toilet or toileting area is located to the rear of the main building.
  • Water bowls for assistance dogs are available.
  • There are mobility aids available.
  • The mobility aids available include wheelchairs.
  • To obtain mobility aids please contact a member of staff.

Parking

Outside Access (Main Entrance)

  • Entrance View
    • This information is for the entrance located to the left of the Courtyard.
    • The entrance area/door is clearly signed.
    • There is step-free access at this entrance.
    • There is not a canopy or recess which provides weather protection at this entrance.
    • There is a dark mat or floor marking at this entrance that might be perceived as a hole.
    • The entrance door(s) does not/do not contrast visually with its immediate surroundings.
    • The main door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the opening is 92cm.
    • There is a small lip on the threshold of the entrance, with a height of 2cm or below.
    • There is a second set of doors.
    • The door(s) open(s) away from you (push).
    • The door(s) is/are single width.
    • The door(s) is/are permanently held open.
    • The width of the opening is 79cm.

Inside Access

  • Access and Circulation View
    • There is step-free access throughout the ground floor.
    • There is not a/are not door(s) in corridors/walkways which have to be opened manually.
    • Handrails with a rounded or oval profile are not provided in corridors/walkways.
    • The type of flooring throughout is carpet, tiles, stone and wood.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • There is good colour contrast between the walls and floor in all areas.
    • The lighting levels are good.
  • Signage View
    • Wayfinding signage is not provided.
  • Audio View
    • This venue does not play background music/sound.
    • There is a hearing assistance system.
    • The system is a portable loop.
    • The Main Museum has a portable loop available upon request from Reception.

Attraction / Exhibit

  • Attraction / Exhibit View
    • There is not level access throughout this area.
    • Some additional rooms and exhibits are located on the first floor, accessed via the stairs.
    • Clear directional signage is not provided in this area.
    • The type of flooring in this area is carpet, tiles, stone and wood.
    • There is some flooring which includes patterns or colours which could be confusing or look like steps or holes to some people.
    • There is some flooring which is shiny and could cause issues with glare or look slippery to some people.
    • Handrails with a rounded or oval profile are provided in some areas.
    • This area does not play background music/sound.
    • There is some flash photography within this area.
    • There are not resting/seating areas within this area.
    • Explanations for the exhibit(s) is/are in pictorial format.
    • Some exhibits can be audio described.
    • Exhibits are audio described in person.
    • There are no exhibits which start from the floor level.
    • Some of the farm buildings temperature will be affected by weather conditions.
    • There is a good colour contrast between the walls and the floor in this area.
    • The lighting levels in this area are good.
  • Exit View
    • Visitors exit via the entrance/opening.

Other Floors

  • Stairs View
    • Stairs can be used to access other floors.
    • The stairs are for public use.
    • The stairs are located off the main hallway.
    • The stairs are approximately 12m from the Main Entrance.
    • Signs indicating the location of the stairs are not available from the entrance.
    • The floors which are accessible by stairs are G and 1.
    • There are 15+ steps between floors.
    • The height of the step(s) is/are not between the recommended 15cm and 18cm.
    • The height of the step(s) is/are 19cm.
    • The depth of the step(s) is/are between the recommended 30cm and 45cm.
    • The steps are not clearly marked.
    • There is a/are handrail(s) at the step(s).
    • The steps have a handrail on the left going up.
    • Handrails are at the recommended height (90cm-100cm).
    • Handrails do cover the flight of stairs throughout its length.
    • Handrails are easy to grip.
    • Handrails do not extend horizontally beyond the first and last steps.
    • There is a landing.
    • Clear signs indicating the facilities on each floor are not provided on landings.
    • The lighting levels at the steps are good.
  • Other Information View
    • The room(s) on the floors which are not accessible is/are further exhibits and information.

Gardens

  • The Gardens are located to the rear of the Farmhouse, accessed via the gate to the left of the Main Entrance.
  • The gate opens away from you (push).
  • The gate is permanently held open.
  • The width of the opening is 95cm.
  • The garden paths have a surface of loose chippings, with a grass surface covering the majority of the ornamental garden.
  • There is a steep slope down over the grass from the path.
  • There is a moderate slope down the path to the steps at the Kitchen Garden gate.
  • There are 3 medium height steps at the gate.
  • The ramp and steps do not have handrails.
  • The ramp does not overcome the steps, although the steps can be bypassed using the accessible path detailed in the Museum - Farm route access guide.
  • There are paths throughout the Kitchen Garden with a surface of loose chippings.

Accessible Toilet(s)

  • The nearest accessible toilet(s) is/are located in the toilet block near the Farm Explorer bus stop.

Standard Toilet(s)

  • The nearest standard toilet(s) is/are located in the toilet block near the Farm Explorer bus stop.